FARONICS INSIGHT -, Manual

Page 1: ...ESSENTIAL Connection Control COMPREHENSIVE Lab Control ...

Page 2: ......

Page 3: ... 943 6422 or 604 637 3333 Hours 7 00am to 5 00pm Pacific Time Contact Information Web www faronics com Email sales faronics com Phone 800 943 6422 or 604 637 3333 Fax 800 943 6488 or 604 637 8188 Hours 7 00am to 5 00pm Pacific Time Address Faronics Technologies USA Inc 2411 Old Crow Canyon Road Suite 170 San Ramon CA 94583 USA Faronics Corporation 609 Granville Street Suite 620 Vancouver BC V7Y 1G...

Page 4: ......

Page 5: ...ties 16 Configuring Insight Options 17 Configuring Teacher Options 17 Student Options 18 Web Limiting 19 Application Limiting 20 Network 21 Multiple Network Adapters 22 Teacher Channel 22 Using Insight 23 Using the Teacher Computer 23 Insight Console Tips 23 Using the Insight Menus 25 Using the Insight Teacher Toolbar 32 Using the Student Computers 37 Uninstalling Insight 38 Uninstalling Insight o...

Page 6: ......

Page 7: ...ions that the students answer anonymously Help Individual Students Students can silently Request Help from the teacher A small question mark appears by their login name which indicates they need help At that point the teacher can Chat with the student or Remotely Control their machine to help them with their question System Components Insight is comprised of three main parts The Insight console wh...

Page 8: ... only run on Intel based Mac computers Screen Resolution Insight is optimized for 1024x768 and 1280x1024 screen resolutions for the teacher or student Protocol Stack All computers running Insight must be configured with TCP IP running static or dynamic IP addresses 802 11 wireless is supported however enterprise class access points are recommended Performance Improvements The Insight Console Remot...

Page 9: ... If there are multiple Insight labs each requires its own unique teacher channel number Choosing channel 0 as the teacher channel allows the teacher to monitor workstations assigned to all Insight channels including other teacher workstation actions For each lab choose one teacher computer Set up one teacher computer per lab The teacher uses this computer to control all student computers in the sa...

Page 10: ... unique number for each lab or room 6 To set any Advanced Options select the check box Check to configure advanced options Set any advanced options Most of these options apply to the teacher machine when it becomes a student machine Stealth Mode If checked the student will not see the Insight icon and will not be able to ask the teacher questions through Insight Student can change channels If chec...

Page 11: ...r a password to manage the student We recommend that the same password be used for the whole class or school If you forget the password you must re install the software 6 Click Continue The installation location cannot be changed Insight must be installed on the system drive 7 Click Install The installer will ask you for the administrator password on that machine Type in the password and click OK ...

Page 12: ...s mode adds an extra level of security to prevent unauthorized consoles from being used This mode will only function in an Active Directory Domain environment To fully configure this mode you must have Domain Rights to create and populate a domain User Group 1 To install the Active Directory Secure Mode select the teacher or student installation 2 Click on the Advanced Options checkbox 3 Select Ac...

Page 13: ...null value the secure version of the product is installed that requires a password be entered on the teacher console PASSWORD A password is required when turning on secure mode PASSWORD_CONFIRM Confirmation of the password is required when turning on secure mode ENABLECHANNELSELECT When set to a non null value the teacher can change channels to view different classrooms For example if you want to ...

Page 14: ...by right clicking or control clicking thefaronics_setup pkgfileandselectingShowPackageContents Thefileis Contents Resources com faronics student settings plist Use your favorite text editor to modify the values according to your desired configuration Using the package with the modified settings file will allow the install to work correctly in a remote automated deployment Reconfiguring Insight usi...

Page 15: ...channel Kiosk Mode Insight provides an additional feature that allows you to install the Teacher console in Kiosk Mode After installing in Kiosk Mode the Teacher console cannot be Maximized Minimized or Resized The Kiosk Mode can be enabled after installing Insight For enabling the Kiosk Mode complete the following steps 1 Install the Teacher console 2 Got to Start Run Regedit exe 3 Browse to HKEY...

Page 16: ...ble Description Channel Selector EnableChannelSelect exe Allows the teacher to set multiple channels teacher computer only IP Directed Broadcast DirBcastAddr exe Calculates the IP address to allow the teacher to broadcast to student workstations across different subnets Switch to Teacher SwitchToTeacher exe Allows the student machine to become a teacher machine until the next reboot Wake Up WakeUp...

Page 17: ...s Show Teacher Screen Full Screen Displays the teacher s screen on the selected student s screens The students will not be able to control their mouse devices and keyboards during Show Teacher Windowed Displays the teacher s screen in a window on the selected student s screens The students can follow along with the teacher and use their own computers Students can also resize position the window to...

Page 18: ... Student Keyboard and Mouse Prevents the student from using their input devices while the teacher is controlling the student s computer remotely Student Thumbnails Thumbnail Size Allows the teacher to determine the thumbnail size when monitoring student computers The best fit option automatically chooses a thumbnail size based on the number of students and the available screen area The teacher can...

Page 19: ...tes This option allows the teacher to enter a list of web sites that are allowed when Limit Web is turned on Lists of web sites can be saved and loaded by using the Load and Save buttons The files are saved as lsu files The teacher can use the wildcard characters and to allow certain kinds of web sites The web sites that are not listed here will be blocked Block the Following Web sites This option...

Page 20: ... are saved as lsa files Applications can be typed in directly or by clicking on the Add button and selecting an active application on the teacher s computer Add an application from the student s machine by clicking on View Student s Running Programs in the Monitor menu Blocked Applications Specify a list of applications that are blocked when Limit Applications is turned on Lists of applications ca...

Page 21: ...ffic local to Insight computers If the network hardware supports this option it is highly recommended Because some network routers or switches do not support Multicast this option is disabled by default IP Directed Broadcast If the teacher is on a different IP Subnet from some or all of the students and Multicast is not possible this option can be used To calculate the proper address use the DirBC...

Page 22: ... same channel To simplify installation each lab should have its own unique channel as well as just one teacher computer If only one Insight lab is on the network the teacher can choose any number from 1 to 16 000 If there are multiple Insight labs each requires its own unique teacher channel number This feature is normally disabled to prevent an accidental change to the channel number Even though ...

Page 23: ...lick on the arrow to access additional options for that feature Activating Web and Application Limiting Web andApplication limiting must be configured before they can be activated Configure these features in the Options menu located under Administer in the Teacher Console and turn them on through the menus or the toolbar Right click In the Insight console access advanced features by right clicking...

Page 24: ...ings up the Insight Console Keyboard Shortcut for the Insight Menu Some teacher machines do not have a visible taskbar Since it s not possible to click on the non visible icon bring up the Insight Teacher s menu with the Ctrl Alt l keyboard shortcut ...

Page 25: ...teaching aid This command broadcasts a student s screen to the rest of the classroom workstations in Full Screen or Windowed mode To show a student s screen select the thumbnail of the student s computer in the detailed view Chat With Student Allows the teacher to communicate with a single student through a real time chat feature just like today s most popular instant messaging programs Run Progra...

Page 26: ... not displayed for browsers other than Internet Explorer nor is it displayed if the student clears Internet Explorer s history log View Student Keystroke and Application History The list of applications and keystrokes made on a student computer by any user excluding keystrokes in any Windows login dialog is monitored in real time When the Keystroke Monitoring dialog is open it refreshes automatica...

Page 27: ...ly available by double clicking on OneToOne exe located in the Utility folder on the CD or in the downloaded zip file and performing the required installation Run a program on Selected Student Instruct a student by opening a program or webpage on the student s machine When selected the Run Program dialog box appears enter a executable file exe or browse to the desired program Shutdown Log Off Rest...

Page 28: ...e Student File s after successfully collected check box to delete the files from the student computer after the file transfer Click Collect Files to collect the files The Status area displays the status of the file transfer Retrieve and Replace Files Consider the following scenario A classroom of students are working on a local typing application At the end of class this application stores the stu...

Page 29: ...ss multiple student workstations For more information see Update Student Workstations earlier in this guide Options Select options to configure the Insight teacher options For more information see Configuring Teacher Options later in this guide View Thumbnails Displays student workstations in the classroom in one of four thumbnail sizes The teacher can arrange each thumbnail size in a layout refle...

Page 30: ...u need to know what teacher is taking action on a particular student It also shows the d of power remaining in the battery and its A C status Notebook battery monitoring Insight monitors the battery state If the charge drops below 50 a yellow warning battery icon is displayed If the charge drops below 20 a red critical battery icon is displayed The percentage remaining and A C status is also avail...

Page 31: ...ions by adding the status window This window logs all teacher actions providing the time and date when each action occurred Select All This menu command allows the teacher to select each workstation logged on to Insight Refresh The list of students is a static list This command refreshes the list and discovers any new students that have entered the class Load Save Profile Available under the View ...

Page 32: ... the teacher Show a Student s Screen Full Screen or Windowed To show a student s screen to other students select that student and click the Show Student button While the button is enabled the selected student controls their machine and their screen will be shown to rest of the students in the class in Full Screen or Windowed mode Student Voting Ask yes no and multiple choice questions from the Ins...

Page 33: ...oard on the selected student s computer While only a single workstation is displayed actions performed by the teacher will occur over each selected workstation exactly the same With Insight the teacher can control a computer at the login prompt In order to send the CTRL ALT DEL command to a computer during remote control click on the Monitor followed by Send CTRL ALT DEL menu item The teacher can ...

Page 34: ...using Internet Explorer s primary tab and have the web browsers on the selected student machines actually browse to the same location as the teacher Blank Screens Blank selected student screens on the teacher channel and disable selected student keyboards and mouse devices Change the text that appears on the student screens when they are blanked by clicking onAdminister Options Teacher tab The las...

Page 35: ...con on both the teacher and the student computer indicates that the web is disabled Configure whether or not the students should see the web limiting warning The warning is a pop up dialog Some students were using dotted decimal browsing to get around the web limiting feature If this option is selected students cannot browse the web using dotted decimals i e http 70 235 50 6 Limit Web Enhancements...

Page 36: ...sabled USB icon in the student machine s taskbar and the same icon in the status column in the teacher console This will not affect keyboard or mouse devices Shutdown Logoff Restart From the console shutdown logoff or restart selected student machines Class List If no class lists have been saved open the Administer menu followed by One to One and select Save Current Class List When the One to One ...

Page 37: ...ion mark icon appears next to that workstation s name The teacher can see that question by hovering the mouse over the thumbnail of the student s machine or looking at the Last Question column in the details view The question mark disappears when the teacher chats with the student or uses the menu Clear Student Question If a student double clicks on this icon it will bring up the student files fol...

Page 38: ... There is no need to uninstall the old version before installing the new version Updating Insight Student Software Insight can be updated on the student computers without re installing manually on each one To execute the automated update task 1 Begin by reinstalling the latest build of Insight onto the teacher machine 2 Copy the Student msi file to the C Program Files Faronics Insight folder on th...

Page 39: ...rom the teacher channel list the entry is added to a record that tells what action was done when it occurred and who did it If someone is suspected of misusing Insight use the Windows utility Regedit to look at any student s local registry To use Regedit to view a Insight action 1 On a student computer click Start followed by Run 2 In the text box type regedit Click OK A Registry Editor window app...

Page 40: ...over this icon If the teacher machine and the student machines are all set to the same teacher channel all should work properly Wake On LAN Support Wake On LAN WOL technology can be used to remotely power on student computers However student computers must be configured to enable WOL The steps needed to do this vary with every computer model Generally the computer needs special hardware to support...

Page 41: ...he performance over a wired network There is no way to overcome this A typical wired network can send broadcast and multicast data at 100Mbits per second An 802 11 wireless network may only send broadcast and multicast data at 1MBit per second a mere 1 of the wired speed In addition to the drastic bandwidth reduction of wireless networks the access point architecture of 802 11 will quite often add...

Page 42: ... to the Terminal Server Insight must be properly configured to run on each desired thin client machine You may do this on one of three ways Manual Student or Teacher Install Login to a thin client terminal withAdministrator rights and run the SetupTSClient exe program again Follow the wizard to assign that thin client as either a Student or Teacher machine Repeat this for each thin client device i...

Page 43: ...login name and this name By default we use the Client Name but that can be changed if a more meaningful name is desired If you are load balancing i e multiple Terminal Servers serving the same lab you must install the Insight software on all Terminal Servers and then replicate the completed LskTSDat ini file to all Terminal Servers Active Directory Installation If the previous installation procedu...