FingerTec FaceID 2, User Manual

Page 1: ...Face Fingerprint Recognition Terminal USER MANUAL ...

Page 2: ...ecting Terminals to Ingress Using USB to Download Upload Data Communication Key 15 17 Chapter 4 User Enrolling User Verifying User Adding User Information Deleting User Access Level Privilege 18 22 Chapter 5 System General Settings Adjusting Date Time Date Format Sound of Keyboard Voice Volume Power Key Display Settings System Language Style of Display View Toolbar Determining Default Verification...

Page 3: ... Scanner Checking the Infrared Camera Is the Time Accurate 26 Chapter 10 Calibration Calibrating Screen s Sensitivity to Default Level 27 Chapter 11 Bell Definition of Schedule Bell Inserting Time to Trigger Schedule Bell Determining the Ring Type of Schedule Bell Adjusting Volume of the Bell Repetition State 28 Chapter 12 Access Using Face ID as Door Access How Long It Takes Before The Door Locks...

Page 4: ...r Adapter Connect the power adapter to Face ID and plug it into a standard power outlet to charge Face ID Cat 5 Cable Connect the CAT5 to Face ID and another end for LAN connection Stylus For easy navigation on touch screen LCD panel Screwdriver T10 screwdriver to open the back plate of Face ID for installation USB Extension Connect one end of the USB exten sion to Face ID and another to a USB fla...

Page 5: ...c server via Inter net In case you do not have an Internet connection you would need to do offline activation Please send the serial number and models of your terminals to your local resellers or sup port fingertec com to request for a product key and activa tion key Registering Face ID Make sure that you register your Face ID s warranty with us at fingertec com ver2 english e_main html Installati...

Page 6: ...technology Face ID 2 can identify an identity in split seconds without any contact or hassle Face ID 2 only requires user to look at the macine to get verifica tion Face ID 2 is loaded with powerful microprocessor that can process dual biometrics authentication methods for accurate personal identifications and for collection of precise data for time attendance and door access In ad dition the Face...

Page 7: ...tion is suc cessful Red indicates problem or verification is fail Speaker Emit instructions from Face ID USB Port Connect the USB extension provided here to download upload data from to Face ID Enroll edit delete and insert user information from User icon Face ID 2 allows storage of 700 face images and 3000 fingerprint templates Setup Face ID 2 communication with computer through LAN RS232 and RS4...

Page 8: ...interval be tween rings Configure door access settings in Face ID USB Keyboard Auto Test Calibration Bell Access Power On Off Button Use the power on off button to turn Face ID on or off You can disable the button to avoid accidental shut off of Face ID Refer to page 18 Chapter 5 System Power Key for de tails Touch Keypad Press 1 1 1 N to view the touch keypad You can insert in puts to the Face ID...

Page 9: ...eyboard Battery Face ID operates using power supply from a standard power outlet Internal battery The internal battery is provided as a separate accessory and it can last up to 5 hours Mini UPS Mini UPS 12V can also be used to provide power supply to Face ID Refer to accessory fingertec com for more information about accessories Date Time Face ID displays date and time at the home screen Choose da...

Page 10: ...ave Tamper Switch Face ID comes with a tamper switch located at the rear of Face ID During installation the tamper switch is com pressed against the back plate Any attempt to dismantle Face ID will trigger the alarm inside Face ID and displays System Broken on the panel Cleaning Face ID To clean Face ID please turn off Face ID and unplug all the cables Clean Touch Panel Use a dry cloth to clean Fa...

Page 11: ...ting with CAT 5 cable for LAN connection one end to this port and another to the computer s TCP IP Port TCP IP for Single Connection Linking Face ID to a single computer using TCP IP requires Ethernet 10 100Base T Crossover Cable The cable can be used to cascade hubs or to connect Ethernet stations back to back without a hub It works with both 10Base T and 100Base TX Joint 1 Pin Joint 2 Pin TX 1 3...

Page 12: ...r Connector Pin Cable Color Connector TX 1 White Orange 1 TX TX 2 Orange 2 TX RX 3 White Green 3 RX 4 Blue 4 5 White Blue 5 RX 6 Green 6 RX 7 White Brown 7 8 Brown 8 3 Power Supply Port Insert the Power Adapter point to this port for power 4 RS232 RS485 Wiegand Connection Port RS232 Connection to a computer using RS232 cable RS485 Single Connection Connection to a single com puter using RS485 wire...

Page 13: ...Yes Turn off the terminal after you have set the Ethernet setting to Yes Now plug in the network plug to the Ethernet interface and turn the power on Determining the Netmask Gateway and NetSpeed For TCP IP connection please configure the netmask gateway and netspeed for the terminal Press Menu Options Comm Opt NetMask Insert the numbers Press Menu Options Comm Opt Gateway Insert the numbers Press ...

Page 14: ...or one user ID One template is default and another one is used for backup You need to check the quality of the fingerprint before doing any fingerprint enrollment It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner during enrollment to get a good reading You also have to make sure that the fingers are not too wet or too ...

Page 15: ...efore Invalid ID For 1 1 verification User ID entered does not match with face or fingerprint Face Verification 1 N 1 N verification does not require any input of your user ID Stand in front of Face ID until you can see the reflection of your face on the panel and look at the cameras Face ID takes a second to verify your face 1 1 1 1 requires input of User ID before Face ID reads and verifies Pres...

Page 16: ...employee numbering system Maximum length of user ID is 9 digit Name Edit Add name of in this field Maximum number of charac ters is 24 FP Delete Add Fingerprint FC Delete Add Face CARD Delete Add Card PWD Delete Add Password It is recommended that updating of user information be done through the Ingress software After the information is updated sync Ingress and Face ID to display the informa tion ...

Page 17: ...rification Press Menu System icon General Voice On Off Save Volume Voice Control lets you control the level of volume emitted by Face ID Turn On Off Face ID lets you to turn on off the voice based on your preference Press Menu System General Voice Prompts On Off Save Adjust Volume Default volume of Face ID voice is 60 The volume can go as high as 100 and as low as 0 To sustain the performance of s...

Page 18: ... seconds Menu System icon Display Picture Delay Determine your time Save Sleep Time Sleep time is a period before the Face ID goes to sleep mode This setting is available as power saving feature of Face ID The time range is from 0 999 seconds Menu System icon Display Sleep Time Determine your time Save Fingerprint Settings Configure settings for fingerprint enrollment and verifica tion to achieve ...

Page 19: ...int image is displayed on the screen only during enrollment Match show The fingerprint image is displayed on the screen only during verification Face Settings Configure settings for face enrollment and verification to achieve optimum effectiveness Setting Threshold Threshold is a level of infrared scanner s sensitivity Thresh old determines how many percent of your face is being read by the system...

Page 20: ... Codes Face ID provides work code feature which allowing user to key in a predefined numbers after verification The work code numbers are predefined in Ingress The following table is showing examples of work codes Reasons Work code Check In 00 Check Out 01 OT start 04 Done 05 Sick Leave 10 Half day Leave 12 Emergency Leave 11 Meeting Client 20 Outstation 21 Workcode Mode 1 Verification followed by...

Page 21: ...ge firmware algorithm etc To retrieve Face ID System Information click on icon lo cated on the top right of the screen Records Showing free storage and used storage of Face ID detailing user count admin count and password user It also displays other information such as FP templates Face templates Logs templates that have been used and available Terminal A click on terminal displays Terminal Name S...

Page 22: ...leting All Data This function allows you to delete all attendance data and user information in the terminal Make sure that all user in formation has been backed up in Ingress before performing this task Menu Data icon Delete All Data Confirmation is required Yes No Managing User Privilege There are two user privileges in Face ID administrator and normal user You can delete administrator privilege ...

Page 23: ...ct USB flask disk from Face ID and connects it to your PC that has been installed with Ingress Upload the data from the USB into Ingress for further processing Downloading User Data Enrolment of user must be done at the Face ID and during en rolment user data such as name and user ID are inputted To sync the data in Face ID and computer Menu USB icon Download User Uploading User Data from USB to T...

Page 24: ... are several tests available in the Auto Test page and only administrator is allowed to perform the test Before running any tests kindly contact your reseller for advice or you could email support fingertec com Is The Screen OK Test Screen determines the quality and sensitivity of Face ID touch screen panel You will see lines of different colors click the screen to continue testing If there s a br...

Page 25: ...ce ID will display a square in the middle of the screen you have to look into the camera If you can see your image in the square the camera is work ing fine Otherwise kindly send your Face ID for checking Menu Auto Test icon Test Face Is the Time Accurate Time is an essence in Face ID and it can t be compromised The Test Time will display date time 0 s 0 ms Click the screen to start the test The 0...

Page 26: ...Input the time you want the bell to ring The time format is 24 00 hours Determining the Ring Type of Schedule Bell Face ID offers various type of ringtones to choose from A tap on the ringtone will change the sound of the bell Se lect the one you prefer Adjusting Volume of the Bell You want it loud or not it s up to you Face ID offers volume from 0 100 default volume is 60 A tap on the value will ...

Page 27: ...etween 1 10 Delaying Door Sensor This function only works if door sensor is available When a door is not closing for a specified time the sensor will trigger alarm system Specify the time of the delay De fault value is 10s the range is 0 99s Choose your prefer ence Choosing Door Sensor Type There are two types of door sensor available for door access which are Normally Open NO and Normally Close N...

Page 28: ... is the most important process to ensure that Face ID captures the best quality of your fingerprints Refer to chapter 4 for how to do a good enrolment The location of Face ID is not conducive The scanner does not work well in bright lighted area Cover the scanner a bit if this is the cause of the difficulty Shift the location area for a better performance Finger is not properly placed To get a goo...

Page 29: ...green blinking light is indicating that Face ID is under its standby mode Red blinking light may signal prob lem in the Face ID Contact your reseller for consultation Duplicate Finger Appears Face ID is an intelligent terminal It will not accept the same fingerprint twice into its system If you have registered a fin ger into Face ID the system would prompt duplicate finger when you try to enroll t...

Page 30: ...rned off the voice in your Face ID or reduced its volume to 0 Refer to Chapter 5 System under Voice to rectify Speaker is damaged Once you have rectified the voice mode and the problem persists proceed to test the voice Go to Chapter 9 to do the test If no voice emitted contact your local reseller for support ...

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Page 32: ... 2013 FingerTec Worldwide Sdn Bhd All rights reserved 062013 ...