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www.digimerge.com

SyncroIP Series Firmware Update Instructions

Follow the steps below to install firmware updates for SyncroIP cameras. 

After updating the 

firmware, you must reset the camera to default settings (see page 3 for details).

1. Connect the cameras to the same local area network (LAN) as the computer where you will install 

the firmware update.

NOTE: 

The cameras must be connected directly to the LAN. They cannot be connected to an NVR, 

as the PoE switch on the NVR will create a sub-network that cannot be reached by other devices on 
the network.

2. Download and extract the firmware file and firmware upgrade tool from 

www.digimerge.com

.

3. Browse to the 

UpdateTool

 folder, right-click 

NewUpdateTool.exe

 and select 

Run as 

administrator

.

Right-click NewUpdateTool.exe and 
select Run as administrator

4. Under 

Add Device

, enter the IP address range you would like to search for IP cameras. For 

example, if your computer is at the IP address 

192.168.1.2

, enter 

192.168.1.1

 in the first box 

and 

192.168.1.255

 in the second box to search all possible IP addresses on your network.

5. Click 

Add

. The Update Tool scans your network for cameras.

Enter the lowest IP address in 
your search range

Enter the highest IP address in 
your search range

Click Add

Last updated: June 20, 2013

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