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1

my

mail™ 

MAX

Set-Up and Installation Guide

1

 – 

my

mail™ 

MAX

 Base Unit

2

 – Power Cable

3

 – High Speed Cable

4

 – Analog Phone Line

5

 – High Speed Cable to USB converter

6

 – Master Card (if ordered)

7

 – HP® Inkjet Cartridge (if ordered)

8

 – Operator Manual

9

 – FP Shipment Packing List

Checking the contents of the package

Before you begin,
activate the 

my

mail™ 

MAX

 Meter

Locate

 the Shipment Packing List included with your 

shipment; Identify your Customer # and Meter Serial #  
on this form as shown

Call

 FP Toll-Free @  

 

866-750-7570, then select 
option 1 to look up your PIN

Key

 in your Account #, Zip Code, 

and Meter Serial # as directed 
by the phone prompts

Shipment Packing List

Order No.                             RO1234567                          Customer No.                  2222222222 

Purchase Order No. 

Total Packages                     2                                                

Ship-to   

ABC CORPORATION 

 

 

 

 

 

 

 

 

 

 

JOHN JOHNSBURG 

 

 

 

 

 

 

 

 

 

 

123 MAIN STREET 

 

 

 

 

 

 

 

 

 

 

MAILING, US  12345 

 

 

 

 

 

 

 

 

 

 

United States 

Phone:

1234567890 

Package No.         Shipping Agent         Shipping Agent Service         External Tracking No.         Weight 

PK000000000       FEDEX 

            2Day   

 

      111111111111 

           7 

PK222222222       FEXEX  

            2Day     

 

      333333333333 

           14.7 

Type   

No. 

 

       Description 

 

         Serial No.                         Quantity 

Item 

 

56R 

 

       FP-5LI SCALE (R)   

         5555555                                      1 

Resource 

614 

 

       T-1000 SEALER   

 

 

                                    1 

Resource 

RGP05  

       RATEGUARD - FP5LI 

 

 

 

                       1 

Fixed Asset 

T100795276         T-1000 METER 

 

         7777777                                      1 

Resource 

UNL   

       UNLIMITED RESETS 

 

 

                                    1  

August 17, 2011 

                 Page        1 

jdoe 

 

FP Mailing Solutions 

140 N. Mitchell Ct. 

Addison, IL  60101 

United States 

800-341-6052 
www.fp-usa.com

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4

1

Remove Packing From Ink Cartridge Bay

- Place your 

my

mail™ 

MAX

 in the work location in which 

you wish to install it

- Lift the Keypad Panel as shown to expose the Ink  

Cartridge Bay

- Remove all foam/cardboard packing material as shown
- Do NOT Install the Ink Cartridge at this time!
          

 - Gently close the Keypad Panel

2

3

Connect Power

- Locate the power connection on the back of the 

my

mail™ 

MAX

 

as shown above

- Connect the female end of the included Power Cord to the back 

of the 

my

mail™ 

MAX

 as shown; plug the male end into a nearby 

power outlet

- Your 

my

mail™ 

MAX

 will now automatically startup and display 

the message “Please wait...” as shown while performing a series 
of internal system tests

- Once your 

my

mail™ 

MAX

 completes its internal testing, your 

display will read “Cartridge error” to notify you that no ink 
cartridge is currently installed

Install 

my

mail™ 

MAX

 Ink Cartridge

- Lift the Key Panel as shown to 

expose the Ink Cartridge Bay

- Wait for your 

my

mail™ 

MAX

 to 

automatically adjust the position    
of the ink cartridge holder

- Slide the Yellow Locking Lever 

backward as shown, then gently 
swing the upper Ink Cartridge Lock 
upward towards the back of the 
machine

- Prepare the Ink Cartridge by 

removing the protective film as 
shown

- Insert the Ink Cartridge into the ink 

cartridge holder as shown with the 
print head and contacts towards the 
front of the 

my

mail™ 

MAX

; be sure 

to snap the cartridge into place by 
gently pressing down on the back 
of it

- Gently swing the upper Ink Cartridge 

Lock back down onto the newly 
installed ink cartridge, then slide 
the Yellow Locking Lever forward as 
shown

- Gently close the Keypad Panel; 

your  

my

mail™ 

MAX

 will now 

automatically restart and display 
the message “Please wait…” while 
performing a series of internal 
system tests

- Once your 

my

mail™ 

MAX

 completes 

its internal testing, the display will 
read “New ink cartridge detected” 
as shown

 

4

Adjustment of 

my

mail™ 

MAX

 Ink Cartridge

- Confirm the “New ink cartridge detected” message by pressing 

the green 

 key

- Confirm the “Please follow instructions to adjust cartridge” 

message by pressing the green 

 key

- Confirm the “You will need two envelopes” message by pressing 

the green 

 key

- Wait for your 

my

mail™ 

MAX

 to display “Insert first envelope” 

then insert a blank envelope as shown

- Do not remove the envelope until your 

my

mail™ 

MAX

  

completes printing and releases the envelope

- Input the # of the Straightest Horizontal Line as shown below 

using the numeric pad 

- Confirm your entry by pressing the green 

 key

- Input the # of the Straightest Vertical Line as shown below  

using the numeric pad 

- Confirm your entry by pressing the green 

 key

- Wait for your 

my

mail™ 

MAX

 to display the message “Insert 

second envelope” then insert another envelope as before to 
complete the adjustment procedure

- Do not remove the envelope until your 

my

mail™ 

MAX

   

completes printing and releases the envelope

5

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