background image

Setting up

Troubleshooting

Your Gateway Plasma TV

user's

guide

Summary of Contents for PLASMA GATEWAY PLASMA

Page 1: ...Setting up Troubleshooting Your Gateway Plasma TV user sguide...

Page 2: ......

Page 3: ...e video 21 Connecting your HDTV set top box 22 Using component video 22 Using RGB video 23 Connecting your VCR or video camera 24 Using S Video 24 Using composite video 25 Using coaxial RF 26 Connecti...

Page 4: ...or 46 Avoiding image burn in 47 Troubleshooting 47 Telephone support 49 A Signal Frequency Information 51 TV AV1 and AV2 inputs 52 Component 1 and Component 2 inputs 52 RGB and DVI inputs 53 B Safety...

Page 5: ...oducing Your Gateway Plasma TV This chapter provides basic information about your Gateway Plasma TV Read this chapter to learn about Features Warnings and safeguards Package contents Controls and conn...

Page 6: ...ch two programs simultaneously HDTV signal compatibility using an external HDTV decoder with RGB or component video outputs Digital zoom modes get rid of black bars around the display image A built in...

Page 7: ...gs Do not modify your plasma TV or use an unshielded power cord or video input source cable or you may experience excessive interference Disconnect your plasma TV and unplug the power cord when not us...

Page 8: ...extension cords because this can result in a risk of fire or electric shock Unplug your plasma TV and contact qualified service personnel if The power cord or plug is damaged or frayed Liquid has bee...

Page 9: ...5 Package contents www gateway com Package contents Along with your plasma TV the packaging box contains the following items Remote control Two AA batteries Power cord OR...

Page 10: ...6 Chapter 1 Introducing Your Gateway Plasma TV www gateway com User guide Remote control user guide...

Page 11: ...your wall Gateway recommends you use a qualified installer For more information see the Wall Mount Installation Guide at support gateway com Cable kits Gateway cable kits consist of high quality gold...

Page 12: ...teway com Turning on the main power To turn on the main power 1 Connect the power cord to the power cord connector on the back of your plasma TV then plug the other end of the power cord into a correc...

Page 13: ...9 Turning on the main power www gateway com 2 Press the MAIN POWER switch The status LED on the front turns yellow and your plasma TV is ready to turn on OR...

Page 14: ...rning If you will be away for an extended period of time turn off your plasma TV with the MAIN POWER switch instead of using the remote control or front POWER button For added protection during a ligh...

Page 15: ...11 Front panel controls www gateway com Front panel controls Input Power Status LED Remote Control Sensor Menu Volume and Adjust...

Page 16: ...ation see Using the OSD on page 36 Input Switches between available input sources Remote control sensor Receives signals from the remote control Do not block Status LED Not lit No AC power detected Th...

Page 17: ...y com Back panel connections Connector Description Audio and video connections See Audio and video connections on page 14 RGB and DVI connections See RGB and DVI connections on page 15 Audio and video...

Page 18: ...device such as a receiver External Speaker Switch Connects to the speaker switch jack on switchable external speakers or an external receiver or amplifier Subwoofer Connects to an external subwoofer R...

Page 19: ...external RGB monitor DVI In Connects to a DVI video device such as a computer or set top box RS 232 Connects to a computer to display the computer image on the plasma TV or monitor using customized so...

Page 20: ...16 Chapter 1 Introducing Your Gateway Plasma TV www gateway com...

Page 21: ...how to connect DVD players HDTV decoder set top boxes VCRs Off air TV and cable TV External audio devices Computers Warning Before connecting any external components unplug your plasma TV To restart y...

Page 22: ...cable the other three connection types only handle video and require separate connections for sound Coaxial is the only way to connect an antenna to your plasma TV Good Composite The video signal is...

Page 23: ...nnect the red colored PR or CR jack on the back of your DVD player to the red colored PR1 CR1 jack on the back of your plasma TV 3 Connect the blue colored PB or CB jack on the back of your DVD player...

Page 24: ...onnect the S Video jack on the back of your DVD player to the S VIDEO jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your DVD player to the R and L audio...

Page 25: ...Connect the yellow video jack on the back of your DVD player to the yellow VIDEO 1 jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your DVD player to the...

Page 26: ...plasma TV 2 Connect the red PR or CR jack on the back of your HDTV set top box to the red PR2 CR2 jack on the back of your plasma TV 3 Connect the blue PB or CB jack on the back of your HDTV set top...

Page 27: ...Connect the red R and white L audio out jacks on the back of your HDTV set top box to the R and L audio in jacks on the back of your plasma TV 3 Select RGB using the INPUT button on the front of your...

Page 28: ...S Video 1 Connect the S Video jack on the back of your VCR or video camera to the S VIDEO jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your VCR or vid...

Page 29: ...nnect the yellow video jack on the back of your VCR or video camera to the yellow VIDEO 1 jack on the back of your plasma TV 2 Connect the red R and white L audio jacks on the back of your VCR or vide...

Page 30: ...using the INPUT button on the front of your plasma TV If you have an off air antenna or cable box connect your off air antenna or cable TV cable to the ANT connector on the back of your VCR Warning If...

Page 31: ...ng the INPUT button on the front of your plasma TV If you have connected a VCR to the ANT connector on the back of your plasma TV connect your off air TV or cable TV cable to the ANT connector on the...

Page 32: ...speakers have remote turn on off capability connect the external speaker switch To connect your external amplified speakers 1 Connect the red R and white L audio jacks on the back of your speakers to...

Page 33: ...send a remote turn on off signal to an external receiver or amplifier To connect your external receiver or amplifier 1 Connect the red R and white L audio jacks on the back of your external amplifier...

Page 34: ...our plasma TV s sound by connecting an external amplified subwoofer To connect your subwoofer 1 Connect the audio jack on the back of your subwoofer to the SUBWOOFER jack on the back of your plasma TV...

Page 35: ...computer using DVI video 1 Connect the DVI connector on your computer to the DVI In connector on the back of your plasma TV 2 Connect the Audio Out jack on your computer to the DVI Audio In jacks on...

Page 36: ...ing RGB video 1 Connect the 15 pin D Sub RGB connector on your computer to the RGB IN connector on the back of your plasma TV 2 Connect the Audio Out jack on your computer to the RGB Audio In jacks on...

Page 37: ...r external monitor Connect the RGB connector on your monitor to the RGB Out connector on the back of your plasma TV The maximum physical display resolution of the external monitor is 640 480 when the...

Page 38: ...34 Chapter 2 Connecting Components www gateway com...

Page 39: ...ettings Read this chapter to learn how to adjust your plasma TV settings from the on screen display OSD You can also use your remote control to change some settings For more information see Your Gatew...

Page 40: ...you turn off the TV To adjust settings from the OSD 1 Press the MENU or button on the front of your plasma TV The OSD opens 2 Press the ADJ or button on the front of your plasma TV to select the menu...

Page 41: ...nt COLOR TEMPERATURE Adjusts the white balance CLOCK PHASE Adjusts your plasma TV to match the video input source SCREEN WIDTH Adjusts the screen width to 4 3 16 9 or PANORAMA viewing mode ZOOM Moves...

Page 42: ...ite balance CLOCK PHASE Adjusts your plasma TV to match the video input source SCREEN WIDTH Adjusts the screen width to 4 3 or 16 9 viewing mode V SIZE Adjusts the vertical screen size V CENTER Adjust...

Page 43: ...to use this option BASS EXTENSION Extends the level of BASS sent to the audio out jack The AUDIO OUTPUT option must be set to VARIABLE and the INNER SPKR option must be turned off to use this option V...

Page 44: ...es higher than 480i such as an HDTV set top box or progressive DVD player RGB or DVI video sources SOURCE Changes the video input source of the sub picture when PIP is turned on POSITION Moves the sub...

Page 45: ...input source is set to TV AV S Video Component 1 or Component 2 and the video input source is 480i or lower such as a non progressive DVD player POP mode does not work with component video input sourc...

Page 46: ...assword for the Parental Guide You need the remote control to use this option For more information see Your Gateway Remote Control User s Guide SET RATING Blocks individual programs based on program r...

Page 47: ...ns power save mode on or off The plasma TV goes into sleep mode with RGB and DVI video input For more information see the documentation that came with your computer POWER ON SEQUENCE Selects the power...

Page 48: ...44 Chapter 3 Adjusting Your Plasma TV Settings www gateway com...

Page 49: ...4 45 Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your plasma TV...

Page 50: ...dust With your plasma TV turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of y...

Page 51: ...nd power button are turned on Make sure that the selected input source is connected to a working input source If your plasma TV is connected to your computer in RGB mode press any key on your keyboard...

Page 52: ...extremely high level of precision technology However sometimes some pixels of your plasma TV may not display Pixel defects within industry specifications are inherent to this type of product and do no...

Page 53: ...phone support If this troubleshooting information does not resolve your problem or if you have other questions relating to your plasma TV call our Service Center at 888 737 MyGW 6949 For more informat...

Page 54: ...50 Chapter 4 Maintenance and Troubleshooting www gateway com...

Page 55: ...A 51 Signal Frequency Information Read this appendix for signal frequency information...

Page 56: ...and AV2 inputs Component 1 and Component 2 inputs Horizontal KHz Vertical Hz Format 15 7 60 NTSC Video 15 6 50 PAL Video Horizontal KHz Vertical Hz Format 15 7 60 NTSC Video 15 6 50 PAL Video 15 7 60...

Page 57: ...0 VGA 72 3 37 5 75 0 640 480 VGA 75 4 43 3 85 0 640 480 VGA 85 5 35 1 56 3 800 600 SVGA 56 6 37 9 60 3 800 600 SVGA 60 7 48 1 72 2 800 600 SVGA 72 8 46 9 75 0 800 600 SVGA 75 9 53 7 85 0 800 600 SVGA...

Page 58: ...16 91 1 85 0 1280 1024 SXGA 85 18 31 5 70 0 720 400 DOS 70 19 31 5 50 0 640 480 VGA 50 20 45 0 60 0 1266 720p HDTV 60 21 33 8 60 1920 1080i HDTV 60i 22 31 5 70 0 640 350 VGA 70 23 31 4 60 0 852 480 WV...

Page 59: ...mmunications Commission FCC Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules Thes...

Page 60: ...e accessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605...

Page 61: ...tatic charges Article 810 of the National Electrical Code ANSI NFPSA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an an...

Page 62: ...de antenna system extreme care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Reference Grounding component 1 Electric service equipment 2 Power se...

Page 63: ...ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePat...

Page 64: ...60 Safety Regulatory and Legal Information www gateway com...

Page 65: ...37 component video 18 Component Video 1 connection 14 Component Video 2 connection 14 composite video 18 connection 14 computer connecting 31 connecting DVI video 31 connecting RGB video 32 connectin...

Page 66: ...put button 12 M main power switch 9 turning on 9 maintenance 45 46 Menu button 12 36 monitor connecting 33 O off air TV connecting coaxial RF 27 on screen display see OSD OSD 36 brightness 37 38 chann...

Page 67: ...RGB and DVI 53 TV AV1 and AV2 52 status LED 12 subwoofer connecting 30 connection 14 support 49 S Video 18 connection 14 T timeout 43 troubleshooting 45 47 V VCR connecting coaxial RF 26 connecting c...

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