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Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your phone company; if 

you receive an incoming call and you are already on the phone, a beep indicates the 

presence of a Call Waiting call on the line. Only the handset that is in use at the time of 

the call will display and store the Call Waiting Caller ID information.
•  When you hear the call waiting beep in the handset receiver, press the FLASH/PROG 

button to put the current call on hold and answer the incoming call. Press FLASH/

PROG again to return to the original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted between the first and 

second ring. The Caller ID information appears on the display while the phone rings, 

giving you a chance to monitor the information and decide whether or not to answer 

the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores the 

data for the 40 most recent calls you received so you can see who called while you 

were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is 

automatically deleted.
You may review the stored information at any time. Calls received since your last review 

show as 

NEW

 in the display. Calls that have not been previously reviewed but were 

received from the same number more than once show as 

REPT

 in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how many calls 

have been received. To scroll CID records:
1.  Make sure the phone is 

OFF

 (not in talk mode).

2.  Press the CALLER ID/VOL (-) button to review the newest CID record.
3.  Press the CALLER ID/VOL (+) button to review the oldest CID record first.

Dialing a CID Number

1.  Make sure the phone is 

OFF

 (not in talk mode). 

2.  Use the CALLER ID/VOL (- or +) button to display the desired record. 
3.  Press the TALK/END/CALL BACK button. The number dials automatically.

2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the 

base and the other end into a modular jack.

3.  Plug the AC power adaptor into the electrical outlet and the DC   into the jack on the 

bottom of the base.

4.  S

et the RINGER switch (on the handset) to 

ON

, and place the handset in the base 

cradle. The charge/in use indicator turns on, verifying the battery is charging. 

5.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge 

the phone, battery performance is compromised. 

CAUTION: To reduce risk of personal injury, fire, or damage use 

only the 5-2512 (black) or 5-2754 (gray) power adaptor listed in 

the user’s guide. This power adaptor is intended to be correctly 

orientated in a vertical or floor mount position.

 

Wall Mounting

Slip the mounting holes (on the back of the base) over the wall plate posts and slide the 

unit down into place. (Wall plate not included.)

Answering System Setup

This section shows you how to set up your answering system to receive incoming calls. 

Before you begin the set up process, you must turn on the answering system.
•  Press the ANS ON/OFF button to turn the answering system on and off.  

The MESSAGES indicator lights when the answering system is on. The indicator blinks 

when you have new messages.

Setting the Voice Prompt Language

The default voice prompt language is English.
To change the answering system’s voice prompt language, press and hold the SKIP 

button for two seconds. The unit announces 

“SELECCIONADO ESPANOL”

 (Spanish 

selected).

NOTE: To change to English, press and hold the SKIP button again 

for 2 seconds. The unit announces 

“ENGLISH SELECTED”

.

NOTE: In remote access mode, the system follows the selected 

language. The voice prompt language cannot be switched remotely.

Voice Time/Day Stamp

1.  Make sure the answering system is 

ON

.

2.  Press and hold the day/check button on the base to set the day of the week.
3.  Press and hold the hour button on the base to set the hour (a.m. or p.m.). Example: 

12AM

1AM

, or 

12PM

1PM

.

4.  Press and hold the min button on the base to set the minute. The time advances in 

5-minute intervals, or tap and release to advance in 1 minute intervals.

Handset Layout 

Base Layout

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone 

jack, which might look like the one pictured here, installed in 

your home. If you don’t have a modular jack, call your local 

phone company to find out how to get one installed.

Installation 

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line

INSTALLATION NOTE: Some cordless telephones operate at 

frequencies that may cause or receive interference with nearby 

TVs microwave ovens, and VCRs. To minimize or prevent such 

interference, the base of the cordless telephone should not be 

placed near or on top of a TV, microwave ovens, or VCR. If such 

interference continues, move the cordless telephone farther away 

from these appliances.
Certain other communications devices may also use the 5.8 GHz 

frequency for communication, and, if not properly set, these 

devices may interfere with each other and/or your new telephone. 

If you are concerned with interference, please refer to the owner’s 

manual for these devices on how to properly set channels to avoid 

interference. Typical devices that may use the 5.8 GHz frequency 

for communication include wireless audio/video senders, wireless 

computer networks, multi-handset cordless telephone systems, and 

some long-range cordless telephone systems.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave 

ovens, heating appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone line 

has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

25899

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network 

and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical 

Requirements for Telephone Terminal Equipment published by ACTA.

1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number 

and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this 

information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line 

and still have all of these devices ring when your telephone number is called. In most (but not 

all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be 

certain of the number of devices you may connect to your line as determined by the REN, you 

should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network 

must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A 

compliant telephone cord and modular plug is provided with this product. It is designed to be 

connected to a compatible modular jack that is also compliant. See installation instructions for 

details.

Notes  

• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own 

telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your 

telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure 

the installation of this product does not disable your alarm equipment. If you have questions 

about what will disable alarm equipment, consult your telephone company or a qualified 

installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

Speaker Volume

Use the VOLUME (- / +) buttons to adjust speaker volume on the base to a comfortable 

level. L1 is the minimum speaker volume and L8 is the maximum.

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the microphone, 

and eliminate as much background noise as possible.
1.  Make sure the answering system is 

ON

.

2.  Press and hold the announce button on the base.
3.  Begin speaking after you hear the beep.
4.  Release the button when you finish your announcement.

NOTE: If you choose not to record an outgoing announcement, 

a default announcement plays instead. To return to the default 

announcement after you have recorded your own outgoing 

announcement, press the announce button and release it when you 

hear the beep.

Sample Outgoing Announcement

Hi, this is (use your name here), I can’t answer the phone right now, so please  

leave your name, number and a brief message after the tone, and I’ll get back to  

you. Thanks.

Reviewing the Announcement

Press and release the ANNOUNCE button to review your outgoing announcement.

Rings to Answer

Use the RINGS TO ANSWER switch on the bottom of the base to set the number of 

times you want the phone to ring before the answering system answers the call. You 

may choose 3 rings, 5 rings, or TOLL SAVER (TS).

NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring 

if there are NEW and unread messages, OR the unit answers after 

the 5th ring if there are NO new and unread messages.

Telephone Set Up

Programmable Menus

There are four programmable menus available on the handset: Language, Local Area 

Code, Ringer Tone and Factory Default. When you program these settings, make sure 

the phone is 

OFF

 (not in talk mode).

Display Language

1.  Press the FLASH/PROG button on the handset until 

1 ENG 2 FRA 3 ESP

 

shows in the 

display.

2.  Use the CALLER ID/VOL (- or +) buttons on the handset or the handset touch-tone 

pad to select 1, 2, or 3.

3.  Press the FLASH/PROG button again.

NOTE: Press the *EXIT button once to keep the previous setting and 

return to the standby screen.

Local Area Code

1.  Press the FLASH/PROG button until 

AREA CODE - - -

 

shows in the display. The default 

is

 

- - -

.

2.  Use the handset touch-tone pad to enter the area code. 
3.  Press the FLASH/PROG button again.

NOTE: Press the *EXIT button once to keep the previous setting and 

return to the standby screen.
NOTE: To restore the default setting to - - - , press and release DEL/

CHAN when 

AREA CODE

 shows in the display.

Ringer Tone

1.  Press the FLASH/PROG button until 

RINGER TONE > 1

 shows in the display. The 

default ringer tone is 

1

.

2.  Use the CALLER ID/VOL (- or +) buttons on the handset or the handset touch-tone 

pad to select 1, 2, or 3.

3. Press the FLASH/PROG button again. You will hear a confirmation tone.

NOTE: Press the *EXIT button once to keep the previous setting and 

return to the standby screen.

Factory Default

As you become familiar with this system, you may prefer to use the system’s original 

settings. Follow the steps below to return to the factory default settings.
1.  Press the FLASH/PROG button until 

DEFAULT

 

shows in the display. The default is 

NO

.

2. Use the CALLER ID/VOL (- or +) buttons to select 

YES

 or 

NO

.

3. Press the FLASH/PROG button again. You will hear a confirmation tone.

NOTE: The default settings are ENGLISH, AREA CODE - - -, and 

RINGER TONE 1.
NOTE: Press the *EXIT button once to keep the previous setting and 

return to the standby screen. 

Telephone Operation

Making a Call

1.  Pick up the handset, and press the TALK/END/CALL BACK button.
2.  When you hear a dial tone, dial a telephone number.
3.  When finished, press the TALK/END/CALL BACK button again to hang up.
 

OR

1.  Dial the phone number first, then press the TALK/END/CALL BACK button.
2.  When finished, press the TALK/END/CALL BACK button again to hang up.

NOTE: If you make a mistake press the DEL/CHAN button to 

backspace and erase the wrong number(s).

Answering a Call

1.  Pick up the handset, and press the TALK/END/CALL BACK button.

NOTE: The TALK/END/CALL BACK button is disabled when the handset 

is in the cradle.

2.  When finished, place the handset back in the cradle, or press the TALK/END/

CALL BACK button again.

IMPORTANT: Because cordless phones operate on electricity, you 

should have at least one phone in your home that isn’t cordless in 

the event of a power failure.

In Use Indicator

When the handset is 

ON

 (in TALK mode), the charge/in use indicator on the base is lit. 

During an incoming call, the charge/in use indicator on the base flashes.

Redial

1.  Press the TALK/END/CALL BACK button on the handset.
2.  Press the REDIAL button to redial the last number you called (up to 32 digits). If you 

get a busy signal, and want to keep dialing the number, press REDIAL to dial the 

number directly.

Flash

Use the FLASH/PROG button on the handset to activate custom calling services, such 

as call waiting or call transfer, which are available through your local phone company.

TIP: Don’t use the TALK/END/CALL BACK button to activate custom 

calling services such as call waiting, or you’ll hang up the phone. 

Volume

When the phone is 

ON

, press the CALLER ID/VOL (- or +) buttons to adjust the volume of 

the handset’s earpiece to a comfortable listening level.
 There are four settings to choose from. VOL 1 is the minimum volume level and VOL 4 

is the maximum.

Exit

Press the *EXIT button on the handset to exit a menu function and return to the 

standby screen.

Mute

Use the MUTE button during a phone conversation to speak privately and off-line with 

a third party.
1.  Press the MUTE button on the handset. The TALK/END/CALL BACK button flashes, 

MUTE

 shows in the display, and the party on the telephone cannot hear your 

external conversation.

2.  Press MUTE when finished.

Ringer On/Off Switch 

The handset ringer switch may be set to 

ON

 or 

OFF.

 If the switch is off, the unit does 

not ring.

2  Rights of the Telephone Company 

Should your equipment cause trouble on y our line which may harm the telephone network, 

the telephone company shall, where practicable, notify you that temporary discontinuance of 

service may be required. Where prior notice is not practicable and the circumstances warrant 

such action, the telephone company may temporarily discontinue service immediately. In case 

of such temporary discontinuance, the telephone company must: (1) promptly notify you of 

such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) 

inform you of your right to bring a complaint to the Commission pursuant to procedures set 

forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, 

operations or procedures where such action is required in the operation of its business and not 

inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or 

performance of your telephone equipment, the telephone company must give you adequate 

notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 

conditions: (1) This device may not cause harmful interference; and (2) This device must accept any 

interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, 

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and 

used in accordance with the instructions, may cause harmful interference to radio communications. 

However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be 

determined by turning the equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is 

“receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment 

and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to 

which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced 

radio/television technician for additional suggestions. Also, the Federal Communications Commission 

has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This 

booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify 

stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance 

could void the user's authority to  operate the equipment..

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled 

environment. This equipment should be installed and operated with a minimum distance of 20 

centimeters between the radiator and your body. This transmitter must not be co-located or 

operated in conjunction with any other antenna or transmitter.

Introduction

CAUTION: When using telephone equipment, there are basic 

safety instructions that should always be followed. Refer to the 

IMPORTANT SAFETY INSTRUCTIONS provided with this product 

and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you 

should have at least one phone in your home that isn’t cordless, in 

case the power in your home goes out.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

Time

Date

Number of Calls

Caller ID name

Caller ID phone number

Channel Button

While talking on the phone, you might need to manually change the channel in order 

to reduce static caused by appliances, such as baby monitors, garage door openers, 

microwave ovens, or other cordless phones. Press and release the DEL/CHAN button to 

move to the next clear channel.

Paging the Handset

This feature helps locate a misplaced handset.
1.  Press the PAGE button on the base. The handset beeps for two minutes, and 

PAGING

 

shows on the handset’s display.

2.  To cancel the page press the TALK/END/CALL BACK button on the handset or the 

PAGE button on the base.

NOTE: You may still page the handset with the ringer off. 

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must 

subscribe to either the standard Name/Number Caller ID Service or 

Call Waiting Caller ID Service. To know who is calling while you are 

on the phone, you must subscribe to Call Waiting Caller ID Service.

This unit receives and displays information transmitted by your local phone company. 

This information can include the phone number, date, and time; or the name, phone 

number, date, and time. 

Modular 

telephone 

line jack

Wall plate

Base

Handset

Telephone 

line cord

AC power 

adaptor

Handset 

battery

FORMAT/ANSWERER 

(button)

CALLER ID/VOL - or + 

(buttons)

REDIAL 

(button)

TALK/END/CALL BACK 

(button)

FLASH/PROG 

(button)

*EXIT

(button)

DEL/CHAN 

(delete/channel 

button)

MEM  

(memory button)

#PAUSE 

(button)

display

REVIEW

 

(button)

SKIP

 

(button)

PLAY/STOP 

(button)

ERASE 

(button)

MUTE

(button)

RINGER ON/OFF 

(switch)

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.

Base Station

1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and 

place your cordless telephone on a level surface, such as a desktop or tabletop, or 

you may mount it on the wall

PAGE 

(button)

ANNOUNCE 

(button)

CHARGE/

IN USE 

(indicator)

ANS ON/OFF 

(button)

PLAY/STOP 

(button)

SKIP

 

(button)

REVIEW

 

(button)

VOLUME - or +  

(buttons)

MEMO 

(button)

MESSAGES 

(indicator)

DELETE 

(button)

day/check 

(button)

hour

 

(button)

min (button)

Handset battery 

compartment door

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury,  

use only the Thomson Inc. approved Nickel-Cadmium battery 

model 5-2459, which is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag 

and are separate from the handset.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside the compartment. 

NOTE: To ensure proper battery installation, the connector is keyed 

and can be inserted only one way. 

Model 25846

5.8 GHz Cordless 

Telephone/Answering 

System User’s Guide

black wire

red wire

battery

pack

PRESS DOWN

FIRMLY

Model 25846

00008219 (Rev. 2 Dom E)

07-23

Printed in China

Thomson Inc.

101 West 103rd St.

Indianapolis, IN 46290-1102

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

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