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Copyright July 27, 2020
Grace Company
(Reproduction Prohibited)
Version 1.4

Summary of Contents for Q'nique 21 Pro

Page 1: ...Copyright July 27 2020 Grace Company Reproduction Prohibited Version 1 4 ...

Page 2: ... drop or insert any object into any opening Do not use outdoors Do not operate where aerosol spray products are being used or where oxygen is being administered To disconnect turn all controls to the off position then remove the plug from the outlet by grasping the plug Do not pull on cord Keep fingers away from all moving parts Special care is required around the quilting machine needle Always us...

Page 3: ...structions are not completely understood or if in doubt as to whether the product is properly grounded Do not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician Grounding Methods Figure 61 1 B Cover of Grounded Outlet Box Metal Screw A Grounding Pin Surge Protector To Sewing Machine C Adapter Grounding Means D Grounding...

Page 4: ... the Baste Quilting Mode 45 Using the Manual Quilting Mode 47 Estimating Bobbin Fill Levels 49 Adjusting Thread Tension 50 Tracking Stitch Count and Run Time 52 Maintaining the Machine 53 Preparing the Oil Bottle 54 Oiling and Cleaning 55 Changing the Needle 58 Adjusting the Bobbin Cam 60 Adjusting the Hopping Foot 61 Height Adjustment 61 Rotation Instructions 62 Removal Instructions 64 Installati...

Page 5: ...3 4 mm or 21 inches Electrical Input Voltage 110 220 VAC Peak Power Consumption 450 W Features Ergonomic handles and handlebars for efficient extended use page 17 5 Touch Display page 19 Built in bobbin winder page 29 Dual thread mast and stands for quilting and winding bobbin at the same time Dual wheels for added stability page 13 Range of 130 to 2600 stitches per minute Regulated stitching 2 3 ...

Page 6: ...Thread Stand page 33 Holds a cone of thread 7 Thread Mast page 33 Guides the thread for quilting 8 Bobbin Thread Guide page 29 Guides thread for winding a bobbin 9 Thread Guide Rod page 33 Positions thread when quilting Small Thread Tensioner page 33 Tensions thread when quilting Thread Guide page 33 Positions thread when quilting Take Up Lever page 33 Tensions thread when quilting 1 3 4 5 6 7 8 1...

Page 7: ...ting Thread Guide page 33 Positions thread when quilting Large Thread Tensioner page 50 Tensions thread as adjusted Machine Wheels page 13 Rides the bottom carriage rails to move machine up or down on the quilting frame Hook Assembly Front View Needle Plate page 66 Covers top hook assembly access Timing Cut Out page 76 Accesses hook assembly set screws Hook Assembly page 31 Holds the bobbin case a...

Page 8: ...rt For updating only Quilt Motion Port For optional automation accessory Encoder Ports page 21 Connects encoders to machine Back Handle Port Cover For optional back handle accessory Display Cable Port page 19 Connects display cable to machine Display Clip Port page 19 Connects display clip to machine 1 3 4 5 6 7 8 Ports and Plug Ins 2 9 Quilting Machine Rear View Quilting Machine Front View 3 4 2 ...

Page 9: ...handle Allen Wrench 3 mm 3 mm HDW 03 13115 5 Inch Touch Display SMP 09 14109 See page 19 Handlebar Assembly SMP 09 14066 See page 17 5 mm T handle Allen Wrench 2 5 mm 2 5 mm HDW 03 13116 Plastic Base Right Plastic Base Left SMP 05 11705 See page 16 SMP 05 11704 See page 16 SMP 09 13183 See page 20 HDW 03 11732 T handle Allen Wrench 5 mm Thread Mast Assembly Box 1 Box 2 M Class Bobbin x3 two pre in...

Page 10: ...66 Timing Spacer SMP 03 11320 See page 76 2 mm T handle Allen Wrench 2 mm HDW 03 13117 Box 3 Upper Encoder silver spring SMP 09 10668 See page 21 Lower Encoder black spring SMP 09 13427 See page 23 Zip Tie x2 Zip Tie Mount x2 MIS 08 10805 See page 24 Lint Brush SMP 03 10170 See page 55 Needle Magnet SMP 09 13837 See page 58 Needle Size 16 x10 ACC 01 11024 See page 58 Needle Size 18 x11 one pre ins...

Page 11: ...Bottle SMP 09 13888 See page 55 M3 Thumb Screw needle bar spare HDW 03 11736 See page 58 SBHCS Screw M6 x 16 mm x6 HDW 03 10974 See page 16 20 Box 4 SBHCS Screw M6 x 20 mm x2 HDW 03 10088 See page 13 Shoulder Bolt M6 x2 HDW 03 12206 See page 13 ...

Page 12: ...Installing the Wheel Covers page 16 Installing the Handlebars page 17 Connecting the Display page 19 Attaching the Thread Stand page 20 Installing the Upper Encoder page 21 Installing the Lower Encoder page 23 Turning the Machine On Off page 25 Tip For additional help scan the QR code below with the camera on your smart phone to visit our online support videos https www graceframe com en resources...

Page 13: ...Back Wheel Support Assembly Shoulder Bolt M6 x2 SBHCS Screw M6 x 20 mm x2 T handle Allen Wrench 4 mm 4 mm Tape Measure not included 2 Use two M6 x 20 SBHCS screws and the 4 mm Allen wrench to secure the wheel support assembly 2 SBHCS screw M6 x 20 mm x2 1 Place the back wheel support assembly under the rear of the machine with the set screws facing the rear 1 Back Wheel Support Assembly Set Screw ...

Page 14: ...nd shift the machine from side to side 7 4 Use two M6 shoulder bolts and the 4 mm Allen wrench to screw the wheel support to the machine 4 Shoulder Bolts M6 x2 3 Place the front wheel support assembly under the front of the machine with the set screws facing the rear 3 Front Wheel Support Assembly Set Screw Installing the Wheels Continued Out of the Box Assembly 8 1 Place the machine onto the bott...

Page 15: ...15 7 Re tighten the wheel block set screws you loosened earlier with the 4 mm Allen wrench 9 Installing the Wheels Continued Out of the Box Assembly ...

Page 16: ...lide the left plastic base onto the left side of the machine Screw two M6 x 16 mm SBHCS screws into the plastic base using the 4 mm Allen wrench Tighten until snug 1 Slide the right plastic base onto the right side of the machine over the side ridge Screw in place with two M6 x 16 mm SBHCS screws and the 4 mm Allen wrench Tighten until snug 2 Plastic Base Left SBHCS Screw M6 x 16 mm x2 SBHCS Screw...

Page 17: ...ssembly T handle Allen Wrench 4 mm 4 mm 2 Slide the handlebars into the slot so the handlebar levers face up 2 3 Close the cover and loosely screw in the cover screw 3 Out of the Box Assembly The handlebar cover opens 1 With the 4 mm Allen wrench remove handlebar cover screw 1 Handlebar Cover Screw Handlebar Cover Handlebar Levers ...

Page 18: ...ls until they are comfortable to hold and operate 7 Tip For micro stippling angle the handlebars down toward the needle plate in step 4 and leave the controls horizontal in step 7 4 Hold the handlebars at the desired angle and tighten the cover screw 4 InstallingInstalling the Handlebars Continued Out of the Box Assembly 8 Close the handlebar levers 8 ...

Page 19: ...ug the display ribbon cable Then Lift the bottom of the display up and press in on the clip release Clip Release Out of the Box Assembly 1 If not already done plug one end of the ribbon cable into the display Weave the cable through the display clip Display Clip 1 Ribbon Cable 2 Slide the display clip into the clip port and ribbon cable into the cable port 2 Clip Port Cable Port ...

Page 20: ...ssembly Attaching the Thread Stand Thread Stand Assembly Out of the Box Assembly T handle Allen Wrench 4 mm 4 mm Use two M6 x 16 mm SBHCS screws to install the thread stand assembly on the right side of the machine SBHCS Screw M6 x 16 mm x2 SBHCS Screw M6 x 16 mm x2 ...

Page 21: ...ch 2 5 mm Upper Encoder silver spring Out of the Box Assembly 2 Slide the wheel onto the upper encoder screw so that the wheel hub faces away from the encoder Wheel Hub Encoder Screw 3 The wheel screw will not be needed again and can be stored with the packaging materials 1 Use the 4 mm T handle Allen wrench to remove the left rear wheel from the machine 1 Left Rear Wheel Wheel Screw Lock Collar L...

Page 22: ...urn the encoder lock collar shown in blue to point up and tighten the lock collar screw with the 2 5 mm Allen wrench Lock Collar Screw 6 7 3 Place the encoder screw into the left rear wheel hole so the encoder O ring is between the two left machine wheels 4 Encoder O Ring 4 Tighten the encoder screw with the 4 mm Allen wrench 5 Encoder Screw Encoder Ports ...

Page 23: ...ie Mount 2 T handle Allen Wrench 4 mm 4 mm 2 5 mm T handle Allen Wrench 2 5 mm Lower Encoder black spring 1 Locate the left rear wheel of your bottom carriage Note If needed review your frame assembly manual to determine the front of the bottom carriage 2 Use the 4 mm Allen wrench to remove the outward facing left rear wheel from the bottom carriage Wheel Out of the Box Assembly 2 1 Lock Collar Lo...

Page 24: ...el hub facing away from the encoder Wheel Hub Encoder Screw 4 4 Place the encoder screw into the left rear wheel hole on the carriage so the O ring is between the rear wheels O Ring 5 5 Tighten the encoder screw with the 4 mm Allen wrench Encoder Screw 6 6 Turn the encoder lock collar shown in blue to point up Then tighten the lock collar screw with the 2 5 mm Allen wrench Lock Collar Screw 7 7 Pl...

Page 25: ...ke the following steps Power Cord Parts Tools Needed Power Cable 2 Plug the power cable into the machine 2 3 Press the power cable retainer down firmly until it grasps the power cable 3 1 Lift up the power cable retainer 1 Power Cable Retainer 4 Press the right side of the power switch to turn the machine on 4 Power Switch Out of the Box Assembly ...

Page 26: ...tings for your machine winding the bobbin loading the bobbin case and threading the machine Preparing to Quilt Choosing Machine Settings page 27 Winding a Bobbin page 29 Loading the Bobbin Case page 31 Threading the Machine page 33 Final Checklist page 38 ...

Page 27: ...ns take the following steps 1 Press the Settings icon at the bottom of the touch display On 10 SPI Bobbin Speed Needle Jog Needle Up Down Regulated Precise On SETTINGS Measurements Screen Brightness Overspeed Sound Handle Switch Lights Needle Mode Needle Stop System Main Screen Inches On On Up Full Stitch The Settings menu opens 1 ...

Page 28: ... down position when stitching is inactive Needle Mode Choose whether the stitch button on the quilting mode screens and handlebar controls will create a half stitch or toggle the needle between the up or down positions Lights Press to turn the lamp above the needle area on or off 3 Press the System button to access the System Information screen This displays the firmware versions for your machine ...

Page 29: ...ity as the top thread For more information on choosing thread see Choosing Your Thread on page 82 Note This machine uses cone style thread Unless you have the spool accessory please use only thread cones for this machine The following diagram outlines the path the thread shown in blue must take to wind the bobbin 1 Thread Stand 2 Guide Loops 3 Bobbin Thread Guide 4 Tensioner Thread Guide 5 Bobbin ...

Page 30: ...the thread cone on the bobbin thread guide Then wrap it back over and pass through the front of the second hole 2 Bobbin Thread Guide Winding a Bobbin Continued Preparing to Quilt 4 Tightly wrap the thread clockwise around the bobbin a few times to hold the thread in place Push the bobbin cam toward the bobbin to start winding Bobbin Cam 4 5 Winding stops automatically when the bobbin is full Cut ...

Page 31: ... from the hook assembly 3 2 Press Settings on the display to go to the Settings menu This prevents accidental stitching 2 4 Place the wound bobbin into the bobbin case Note the direction that the thread is coming off the bobbin in relation to the case Bobbin Case 4 5 Slip a few inches of thread through the slot and out of the hole Slot Hole 5 1 Check that the needle is up If needed rotate the hand...

Page 32: ...in case should rise into a vertical position without lifting off your hand Too Much Tension Correct Tension Too Little Tension If the case remains on its side there is too little tension Turn the large screw clockwise If the case lifts into the air there is too much tension Turn the large screw counter clockwise 7 Place the bobbin case inside the machine with the lever shown in blue at the 3 o clo...

Page 33: ...Note the following This machine uses cone style thread not thread from a spool Do not use spool thread unless the spool accessory not included in this kit has been installed Choose thread that is strong enough to pass the yank test shown below and re test thread as it ages Thread strength can diminish over time a Hold the cone in one hand and the end of thread in the other b Tug on the thread If t...

Page 34: ...e Continued Preparing to Quilt 1 4 10 2 9 3 11 12 5 8 6 7 1 Thread Cone 2 Thread Mast Guide Loop 3 Thread Guide Rod 4 Small Thread Tensioner 5 Right Thread Guide 6 Large Thread Tensioner 7 Check Spring 8 Thread Guide 9 Take up Lever 10 Bottom Thread Guide 11 Needle Bar Eyelet 12 Eye of Needle 1 4 7 9 10 5 6 2 8 11 3 12 ...

Page 35: ...ack of the guide and insert through the bottom hole Thread Guide Rod 5 Thread Cone Thread Stand 3 Place the thread cone on the cone style thread stand toward the front of the machine 3 6 Run the thread through the top hole on the small thread tensioner Then slip the thread between the two discs and through the bottom hole of the small thread tensioner 6 Small Thread Tensioner 1 Rotate the hand whe...

Page 36: ...ioner between the tension discs 8 9 Wrap the thread over the check spring Check Spring 9 Take up Lever 11 Pull the thread through the hole in the take up lever 11 12 Then pass the thread down through the bottom thread guide on the way to the needle 12 Bottom Thread Guide 10 Next pass the thread down and around the thread guide next to the large thread tensioner 10 Thread Guide ...

Page 37: ...t 13 Now pass the thread through the front of the needle bar eyelet located above the needle Thread the eye of the needle from front to back 13 Needle Bar Eyelet Eye of the Needle 14 Cut the excess thread with the built in thread cutter 14 Thread Cutter ...

Page 38: ...The bobbin is wound and installed in the machine The needle is straight and held firmly to the needle bar The power cord is connected to the machine and power outlet The quilting area is clear of any materials that are not needed for quilting Preparing to Quilt ...

Page 39: ...it s a good time to test out new quilting materials and practice stitching Test your thread tension while using the different quilting modes available on the machine Using the Handlebar Controls page 40 Using the Precise Quilting Mode page 41 Using the Cruise Quilting Mode page 43 Using the Baste Quilting Mode page 45 Using the Manual Quilting Mode page 47 Estimating Bobbin Fill Levels page 49 Adj...

Page 40: ... to cycle through the quilting modes regulated precise regulated cruise baste and manual 2 Settings This button opens the Settings menu 3 Single Full Stitch or Needle Up Down Press to create a single full stitch or to toggle the needle between the up and down positions based upon settings see Choosing Machine Settings on page 27 for details 4 Start Stop Quilting Press to start or stop stitching 5 ...

Page 41: ...epending on settings To switch the type of stitch created go to the Settings menu see page 27 3 Position the quilting machine over the quilt If needed use the needle jog buttons to move the needle closer or further from the fabric in small increments to help place your first stitch Press to move the needle up or down in small increments The machine defaults to the regulated precise quilting mode w...

Page 42: ...lebar controls are disabled 2 The bobbin level indicator can be used to estimate the amount of thread remaining on a bobbin For instructions on using the bobbin estimator see page 49 When the icon is green the bobbin is estimated to be between 21 and 100 full When the icon is yellow the bobbin is estimated to be between 11 and 20 full When the icon is red the bobbin is estimated to be at under 10 ...

Page 43: ...icon When stitching is inactive pressing this button or the stitch button on the handlebars will create a single stitch or toggle the needle to the up or down position depending on settings To switch the type of stitch created go to the Settings menu see page 27 In cruise mode the quilting machine maintains the length of the stitch despite the speed and direction of the quilter s movements However...

Page 44: ... menu see page 27 Note While stitching is active the stitch button on both the display and handlebar controls are disabled 6 The bobbin level indicator can be used to estimate the amount of thread remaining on a bobbin For instructions on using the bobbin estimator see page 49 When the icon is green the bobbin is estimated to be between 21 and 100 full When the icon is yellow the bobbin is estimat...

Page 45: ...ted go to the Settings menu see page 27 3 Position the quilting machine over the quilt If needed use the needle jog buttons to move the needle closer or further from the fabric in small increments to help place your first stitch Press to move the needle up or down in small increments Use the basting mode to create loose temporary stitches to hold layers of fabric together while quilting To switch ...

Page 46: ...dlebar controls are disabled 5 The bobbin level indicator can be used to estimate the amount of thread remaining on a bobbin For instructions on using the bobbin estimator see page 49 When the icon is green the bobbin is estimated to be between 21 and 100 full When the icon is yellow the bobbin is estimated to be between 11 and 20 full When the icon is red the bobbin is estimated to be at under 10...

Page 47: ...ton on the handlebars will create a single stitch or toggle the needle to the up or down position depending on settings To switch the type of stitch created go to the Settings menu see page 27 In this quilting mode the machine produces stitches at a certain speed It s up to the quilter to move the machine the distance needed to get the desired stitch length This mode is useful for small continuous...

Page 48: ...r stitches Note While stitching is active the stitch button on both the display and handlebar controls are disabled 5 The bobbin level indicator can be used to estimate the amount of thread remaining on a bobbin For instructions on using the bobbin estimator see page 49 When the icon is green the bobbin is estimated to be between 21 and 100 full When the icon is yellow the bobbin is estimated to b...

Page 49: ...n 10 SPI Bobbin Speed Needle Jog Needle Up Down Regulated Precise Bobbin Level Indicator Note If the bobbin level indicator does not display it has been disabled in the Bobbin Estimate Settings screen On BOBBIN ESTIMATE SETTINGS Yards On Bobbin Main Screen Yards Estimated Bobbin Thread Left Yards On Bobbin Warning New Bobbin Using the Bobbin Estimator 3 4 5 Quilting Bobbin Indicator Color Code Gre...

Page 50: ...t Tip Bottom thread tension is addressed in Loading the Bobbin Case see page 31 1 Loosen the tension knob on the large thread tensioner to set the tension to 1 The bottom of the tension knob will line up with the number that the tension is set to Note Setting 1 is the lowest tension for your machine and is an ideal starting place to find the correct top tension 4 321 Tension Knob 1 Large Thread Te...

Page 51: ...ard the setting 1 3 4 1 2 If the top thread shown in blue is pulled down through the bottom layer of fabric there is too little top tension Increase the tension on the top by slowly turning the large thread tensioner knob toward setting 4 Stop turning the knob when desired tension is acheived 3 4 1 2 Adjusting Thread Tension Continued Quilting 1 Slowly increase the tension while stitching into scr...

Page 52: ...achine was purchased This cannot be reset Total Hours Shows the total number of hours the machine has run This cannot be reset Tip It s recommended to oil your machine after 20 hours of use The Hours Run counter can help keep track of when your machine is due to be oiled 1 After cleaning and oiling your machine see page 55 press Reset underneath Hours Run This will set the hour count back to 0 2 C...

Page 53: ...f the manual covers oiling the machine changing the needle adjusting the bobbin cam and hopping foot and reinstalling the needle plate Preparing the Oil Bottle page 54 Oiling and Cleaning page 55 Changing the Needle page 58 Adjusting the Bobbin Cam page 60 Adjusting the Hopping Foot page 61 Reinstalling the Needle Plate page 66 ...

Page 54: ...he machine 1 Snip off about 1 4th of an inch from the tip of the plastic lid with a pair of scissors 2 Place the applicator needle onto the top of the cap 3 Peel the safety foil off the opening of the oil bottle 4 Carefully screw the lid onto the oil bottle 5 Hold bottle upside down and squeeze gently to apply oil When not in use cover the applicator needle with the safety cap 1 2 3 4 5 ...

Page 55: ...s of use After sitting without use for more than 30 days Bobbin Case Every other bobbin change Parts Tools Needed Lint Brush Oil Bottle Compressed Air Can optional not included 1 Power off the machine 2 Set the large thread tensioner to 1 to expose the tensioner discs Use the lint brush or a can of compressed air to clear away lint and thread remnants from between the discs Note Lint build up betw...

Page 56: ...e Clean the bobbin case with the lint brush or compressed air Be sure to clean the area under the bobbin tension thread arm Bobbin Thread Tension Arm 5 1 In and around the hook assembly clear away any lint cloth and thread remnants using the lint brush or compressed air Hook Assembly 6 2 Rotate the hand wheel until the needle is halfway down This will put the hook in the best position for oiling H...

Page 57: ...oothly 11 4 Reload the bobbin case and return it to the machine For detailed instructions see Loading the Bobbin Case on page 31 9 5 Place one to two drops of oil down the hole at the top of the machine near the display 10 1 2 Drops Oiling and Cleaning Continued Maintaining the Machine ...

Page 58: ...aight Needle Bent Needle For information on selecting a needle see Choosing Your Needle on page 80 3 Loosen the needle thumb screw and pull out the needle If needed use a flat head screwdriver to loosen the screw Needle Thumb Screw 3 To avoid damage to the machine please choose an approved needle style from the list below DPX5 MR 135x17 MR DPx17 MR 135x17 SAN 11 3355 MR 1 Power off the machine 1 2...

Page 59: ...ld face the throat of the machine Place the needle magnet on the opposite side of the scarf Needle Bar Sight Hole Needle 5 6 Use the needle magnet as a visual guide Twist the needle until the magnet shown in blue points as straight out from the machine as possible Note Do not attempt to adjust the needle by moving the magnet directly Needle Magnet Scarf 6 7 Hand tighten the needle thumb screw Do n...

Page 60: ...n cam is set so the bobbin will wind completely before the winder shuts off To change how much the bobbin fills before the winding stops take the following steps 1 Power off the machine 2 Place an empty bobbin onto the bobbin stand and flip the bobbin cam toward the bobbin This will help estimate how far to adjust the bobbin cam 1 2 3 Loosen the set screw on the bobbin cam with a 1 5 mm Allen wren...

Page 61: ...ndle Allen Wrench 3 mm 4 Re tighten the hopping foot screw 4 Maintaining the Machine 1 Move the machine so it is not over fabric Then use the hand wheel to drop the needle bar to the lowest position Hand Wheel 1 2 With the 3 mm Allen wrench loosen the hopping foot screw 2 Hopping Foot Screw 3 Slide the hopping foot height tool shown in blue underneath the hopping foot around the needle Note The he...

Page 62: ...oot from the press bar 4 5 With the 3 mm Allen wrench loosen the collar screw that holds the hopping foot collar to the press bar Rotation Instructions The hopping foot can be rotated to improve line of sight To rotate the hopping foot please take the following steps 1 Power off the machine 1 5 Hopping Foot Collar Collar Screw 6 Drop the hopping foot collar below the press bar and turn it to the d...

Page 63: ...r and re tighten the collar screw 7 2 Slide the hopping foot into the collar and screw in place with the hopping foot screw Hopping Foot Hopping Foot Screw 8 3 Double check your hopping foot height see page 61 9 Adjusting the Hopping Foot Continued Maintaining the Machine ...

Page 64: ...wer off the machine 2 Rotate the hand wheel to lift the needle from the inside of the hopping foot 1 2 Hopping Foot Screw 3 Use the 3 mm Allen wrench to remove the screw holding the hopping foot 3 Adjusting the Hopping Foot Continued Maintaining the Machine Hand Wheel Hopping Foot The hopping foot now slides free from the press bar ...

Page 65: ... 1 Power off the machine 2 Slide the hopping foot to the slot in the hopping foot collar Use the 3 mm Allen wrench and hopping foot screw to tighten in place 1 2 3 Adjust height as needed see page 61 3 Adjusting the Hopping Foot Continued Maintaining the Machine Hopping Foot Screw Hopping Foot Hopping Foot Collar ...

Page 66: ... from the quilting machine take the following steps Maintaining the Machine 2 Use the flat head screwdriver to remove the two needle plate screws shown in gray 2 1 Power off the machine and raise the needle to the highest position using the hand wheel Hand Wheel 1 3 Slide the needle plate shown in gray from the machine 3 ...

Page 67: ...eedle Plate Continued Maintaining the Machine 1 Power off the machine Raise the needle to the highest position using the hand wheel 1 Hand Wheel 5 Place the two needle plate screws shown in gray into the plate Make sure the needle plate is centered around the needle and then tighten the screws with the flat head screwdriver 5 Needle Plate 2 Slide the needle plate onto the machine 2 3 Align the scr...

Page 68: ...hnical support team Phone 800 264 0644 Email support graceframe com Repairs and Diagnostics This section of the manual covers replacing the encoder spring installing the hook holder timing the machine and checking the machine and display firmware versions Checking the Firmware page 69 Replacing the Encoder Spring page 70 Reinstalling the Hook Holder page 73 Timing the Machine page 76 ...

Page 69: ...h display Note For information on the stitch and hour count feature see page 52 The control firmware versions for the machine motor and the touch display are found by pressing System Information from the Settings menu see page 27 On System Info Hours Run 0 32 Stitch Count 0000000986 Total Stitches 0000011437 Main Screen Machine Rev XXXX Display Rev XXXXXXXXX Motor 2600 RPM Total Hours Run 5 Reset ...

Page 70: ...a Grace Company support technician before attempting these instructions Upper Encoder Spring Silver Lower Encoder Spring Black OR T handle Allen Wrench 4 mm 4 mm 2 5 mm T handle Allen Wrench 2 5 mm 1 Use the 4mm Allen wrench to loosen the encoder screw and remove the encoder and wheel Encoder Screw 4 3 1 Determine the correct spring to use in the repair Upper Encoder Attached to the wheel on the m...

Page 71: ...lacement spring over the encoder screw and insert the short arm of the spring all the way through the hole on the encoder base 7 4 Place the long arm of the encoder spring arm into the hole on the encoder lock collar 8 Replacing the Encoder Spring Continued Repairs and Diagnostics Lock Collar Short Spring Arm Long Spring Arm Lock Collar 5 Without allowing the arm to slip out of the lock collar rot...

Page 72: ...ard the head of the bolt 8 Next place the washer wheel spacer and plastic stop onto the encoder screw 1 Complete the assembly instructions for the encoder you repaired For the upper encoder silver spring assembly instructions see page 21 For the lower encoder black spring assembly instructions see page 23 10 11 12 13 Shoulder Spacer Plastic Stop Wheel Spacer Washer ...

Page 73: ...rts Tools Needed Please speak to a Grace Company support technician before attempting these instructions Flat head Screwdriver T handle Allen Wrench 3 mm 3 mm Repairs and Diagnostics 1 Turn off the machine 2 Rotate the hand wheel to raise the needle to the highest point 2 1 Hand Wheel 3 With the 3mm Allen wrench remove the hook holder screw that attaches the hook holder to the machine 3 Hook Holde...

Page 74: ...lation Instructions 1 Turn off the machine 2 Rotate the hand wheel to raise the needle to the highest point 2 1 Hand Wheel 5 Turn the inside part of the hook assembly shown in blue so that the positioning guide is at the highest point 5 Positioning Guide 6 Slide the finger of the hook holder shown in gray into the middle of the hook assembly s positioning guide 6 1 Attach loosely with the hook hol...

Page 75: ... hook holder in place The inside part of the hook assembly should no longer rotate freely by hand 9 Reinstalling the Hook Holder Continued Repairs and Diagnostics 2 Align the hook holder with the inside edge of the positioning guide as shown below 8 ...

Page 76: ... Timing Spacer Please speak to a Grace Company support technician before attempting these instructions 2 mm T handle Allen Wrench 2 mm 5 Look into the machine s timing cut out and turn the hand wheel The hook assembly will rotate Timing Cut out Hook Assembly 5 1 Turn off the machine 2 Check that your needle is not bent or damaged and that it is inserted all the way into the needle bar see page 58 ...

Page 77: ...ame direction The needle should begin to raise up 8 8 Stop raising the needle once the eye is about level with the hook shown in blue Do not continue to raise the needle If the needle reaches the top of its rotation over the hopping foot start over at step 8 9 9 Slip the timing spacer shown in blue into the hook assembly 10 9 Turn the hand wheel the opposite direction to bring the needle back down...

Page 78: ...he hook shown in blue in the middle of the back of the needle shown in gray This is easier to see from the back of the machine 12 Set Screw 3 Remove the timing spacer from the machine 4 Turn the hand wheel a full rotation to ensure the needle does not hit the hook assembly at any point 5 Tighten the two remaining set screws through the timing cut out The needle plate and bobbin case can be reinsta...

Page 79: ...his manual covers additional information on quilting with your machine Appendix Choosing Your Needle page 80 Choosing Your Thread page 82 Choosing Your Fabric and Batting page 85 Troubleshooting Guide page 86 Index page 88 ...

Page 80: ...size of your needle based upon the thread you re using Thicker thread requires a thicker needle Remember the thicker the thread the lower the thread weight wt number Using the wrong type of needle or using a needle that is bent broken or blunt can damage the fabric the machine and needle For best results Use the recommended needle style for your machine see below Use the needle size appropriate fo...

Page 81: ...ily and without getting damaged Eye Hole near needle point where the needle is threaded Scarf A cut away on the back of the needle that allows the needle to fit smoothly within the hook assembly when quilting Point The sharp end of the needle Choose the type of needle point to fit your project and always replace your needle once the point is dull Needle Diagram Shaft Eye Point Scarf Needle Front V...

Page 82: ...sing new thread on spare quilting materials to find the ideal thread tension Write this information down and store it with your thread for later reference Keep thread out of sunlight to prevent fading and do not store near extreme temperatures Select thread that is ideal for the fabric you re using see the chart below Avoid using different thread type for the top thread than you re using for the b...

Page 83: ...as flame to burn away fuzz and lint giving a smooth appearance Polyester Lubricated Treated with lubricant to reduce friction Avoid thread that is oily to the touch Bonded Treated with resin to increase strength This is typically used for heavy duty applications such as upholstery Thread Size The thickness of the thread is called the weight wt This number is usually stamped on the edge of the top ...

Page 84: ... Tent 2985 Twilight Pink 2986 Mauve Orchid 2987 Blueberries 2988 King of Atlantis 2989 Prism 2990 Tropical Sunset 2991 Aurora Lights 2992 Mango Salad 2993 Camp Fire 2994 Mountain Jungle 2995 Desert Flower 2996 Primary School 2997 Mojito 2998 Florence 2999 Cherry Blossom 3000 Candy Apple 3001 Pomegranate 3002 Dusk Rose 3003 Cotton Candy 3004 Tangerine Punch 3005 Grapefruit 3006 Lemon Zest 3007 Ligh...

Page 85: ...re that the fabric layers of the quilt are well balanced Batting To choose the best batting for your project consider the look and feel of the quilt that you re going for Batting thickness is measured by its loft A low loft batting is thinner and lighter ideal for a quilt with a flatter appearance High loft batting should be used if a fluffy full quilt is the goal Typically wool batting is the thi...

Page 86: ...the correct direction in the case page 31 Incorrect thread tension Adjust top thread tension page 50 Adjust bottom thread tension page 31 Hopping foot incorrect distance from needle plate Check hopping foot height distance with height tool page 61 If problem persists please contact a Grace Company support technician Call 800 264 0644 Thread is breaking Damaged needle Check needle page 58 Incorrect...

Page 87: ...and hook assembly page 55 Bobbin winder is on Check that bobbin cam is off away from bobbin stand If problem persists please contact a Grace Company support technician Call 800 264 0644 Thread is bunching up in hook assembly bobbin case area Bobbin wound or threaded incorrectly Check that the bobbin was threaded correctly and inserted the correct direction in the case page 31 Machine improperly th...

Page 88: ...ip port 8 19 E electrical 2 5 25 encoder 21 23 70 encoder port 8 22 24 encoder spring 70 F fabric 85 features 5 firmware 69 flat head screwdriver 66 73 76 G grounding instructions 3 guide loops 30 35 H handlebar adjustment 17 handlebar assembly 17 handlebar controls 28 40 hand wheel 6 hook assembly 7 73 76 hook holder 73 hopping foot 61 hopping foot height tool 61 hours run 52 I included parts and...

Page 89: ...sewing mode basting 45 sewing mode cruise 43 sewing mode precise 41 shoulder bolt M6 13 specifications 5 stitch count 52 stitches per centimeter 28 stitches per inch 28 stitches per minute 47 support 12 86 System Information screen 28 T thread 29 33 82 thread cutter 30 threading the machine 33 thread size 83 thread stand 20 30 35 thread strength 33 thread tension 32 50 timing machine 76 timing spa...

Page 90: ...The Grace Company 2225 South 3200 West Salt Lake City UT 84119 Phone 1 800 264 0644 Fax 801 908 8888 www graceframe com ...

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