background image

Auto 

Strong 

E xtra Rinse 

D elay 

Star t / 

S-D Inverter 

Close the door; if the problem  

remains, please ask for repair 

Please ask for repair 

Please ask for repair 

Please ask for repair 

Take out and fluff out the  

clothes; if the problem  

remains, please ask for repair 

The washer automatically  

removes this problem; if the  

problem remains, please  

ask for repair 

Shut down the washer and  

remove the problem; if the  

problem remains, please ask for  

repair 

Shut down the washer and  

remove the problem.  

 Check  

whether the water tap is turned on,  

whether the water pressure is too  

low, whether water supply cut-off  

occurs; 

 Check whether the  

water inlet valve is clogged  

(please clean it); if the problem  

remains, please ask for repair 

Clean the draining pump filter  

and check whether the drain  

pipe is clogged; if the problem  

remains, please ask for repair 

The washer is in automatic  

weighing state 

The remaining washing time is  

one hour and sixteen minutes 

The spinning speed is set  

at 800 rpm 
The whole program ends 

Abnormal door locking or  

unclosed door 

Drainage fault 

Temperature sensor fault 

Heating fault 

Abnormal water inflow 

The motor speed is higher  

or lower than the pre-set  

speed 
The motor stops running 

The water level exceeds  

alarm level 

Water level sensor fault 

Uneven clothes distribution  

while spinning 

Poor washing effect 

Check whether the type and dosage of  

detergent are suitable 

Check whether the selected program is  

correct 

Check whether the clothes weight  

exceeds the washer’s rated washing  

capacity 

Check whether the washer is washing  

a single piece of clothing, e.g. woolen  

sweater. If so, it is normal 

The spinning effect varies with the  

type of clothes 

Check whether it is for eccentric  

protection with few clothes 

It is normal that electronic  

components are slightly hot 
The clothes distribution becomes  

imbalanced during washing 

Poor water feeding/drainage  

conditions result in a longer time 

Check whether the drain pipe is bent,  

clogged or frozen 

Check whether the drain pipe orifice is  

100cm higher than the floor 

Check whether the filter is clogged 

Check whether all the fixing bolts for  

transport are removed 

Check whether the washer is level (the  

washer can be leveled by adjusting the feet) 

Check whether the clothes intertwist 

Check whether the washer collides with  

other objects 

Check whether there are foreign bodies in  

the washer 

Check whether sudden power failure  

or water supply cut-off occurs 

Check whether the “Start/Pause”  

button is pressed 
The washer’s program is set with  

water discharge time and the  

spinning starts after a period of time 

Check whether the clothes intertwist 

Check whether too much washing  

powder was added 

Forceless washing 

Stop operation  

during washing 

No spinning 

Excessively long  

spinning time 

Loud noise when spinning 

Vibration and  

displacement 

The clothes are not  

spun dry after finishing  

the “Spin” program 

No water discharge or  

slow water discharge 

The control panel is  

partially hot 

The washing does not  

end after the preset  

delay time 

Check whether the washer inclines or shakes 

Check whether there are foreign bodies such  

as coins and zippers in the washer 

Check whether the noise is from the buttons  

and zippers of washing 

Check whether the noise is from the draining  

pump or motor in normal operation 

The washer does  

not operate 

Buttons cannot be  

operated 

Water leakage occurs  

at the water tap 

No water inflow or  

slow water inflow 

Water feeding and water  

drainage occurs at the  

same time 

Abnormal noise 

Press the “Temp.” button to  

select heating temperature  

(--, 30, 40, 50, 60, 90). The  

maximum allowable  

heating temperature varies  

with programs. 

“ 

- 

” in the temperature  

display area indicates  

non-heated washing. 

The variable frequency series is set with the “Auto” function. In this mode, press the “Power” button, the washer will turn on and the door will 

automatically open; put the clothes to be washed into the washer and close the door, the display screen will display “ ”; press the 

“Start/Pause” button, the washer will automatically weigh the clothes and select the optimal washing program, achieving water, electricity  

and time saving. 

(1) In manual mode, it is recommended that “L-4” or “L-A” be selected for washing many clothes (more than a half drum) and “L-1”, “L-2” or  

“L-3” be selected for washing fewer clothes (not more than a half drum). 

(2) The “Auto” function is only available for the “Prewash”, “Cotton”, “Synthetic”, and “Wash” programs. For other programs, press this button  

to manually adjust the clothes weight level (the level adjustment is not available for the “Wool” program). 

If you do not want the washer to weigh the clothes automatically, press the “Auto” button to switch to manual selection of  

clothes weight level (the operation is the same as that of non-variable frequency series). 

6. Control Panel and Program Description 

Press the “Speed”  

button to select  

spinning speed.  

The maximum  

allowable spinning  

speed varies with  

programs. 

“Speed” selection 

It displays delay time,  

remaining washing time,  

times of extra rinse,  

spinning time, set  

temperature, set speed,  

clothes weight level, child  

lock state, door lock state  

and alarm message, etc. 

Display screen 

“Temperature” selection 

“Auto”/“Clothes weight level selection” button 

Program knob 

Note:

Select the desired  

program by turning  

this knob. 

After turning on the  

washer, it  

automatically 

selects the  

program of last  

washing. 

Press the “Delay” button, its indicator will light up, indicating  

this function is selected. The delay time (0.5-24h) increases by  

30 minutes each press of “Delay” button. The time will change  

continuously if you press and hold this button until you release  

it. 

The delay time is the end time of washing. For example, 6:00  

means the washing ends after 6 hours (the delay time must be  

longer than the program’s running time). 

This function is not available for the “Spin” program. 

“Delay” button 

Press the “Extra rinse” button to increase the times of rinse  

(at most three times) between the “Rinse” and “Soften”  

programs. 

When the indicator of “Extra rinse” lights up, it means this  

function is selected. Each press of the “Extra rinse” button  

increases one time of rinse. P--1~P--3 shows on the  

display screen. Press this button again, this function will be  

cancelled and the indicator will go out. 

This function is not available for the “Wash” and “Spin”  

programs. 

“Extra rinse” button 

Press the “IStrong” button to select or 

cancel the function of intensive washing. 

This function is to increase washing time,  

times of rinse and spinning time of the  

main wash stage of the selected program. 

When the “Strong” indicator lights up, it 

means this function is selected. This  

function is not available for the “Rinse” and  

“Spin” programs. 

“Strong” button

Press the “Start/Pause” button, the  

washer will start or pause. When the  

washer pauses, the indicator will  

flash. 

When the washer is turned on and  

the “Start/Pause” button is not  

pressed, you may open the door by  

pressing and holding this button for 2  

seconds. 

“Start/Pause” button 

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  ” r 

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“ 

Press the “Power” button to  

switch on the washer.  

Press this button again and  

hold it for 2 seconds to  

switch it off. 

After switching on the  

washer, if any button is not  

pressed within 5 minutes, it  

will automatically turn off. 

Programs Guide 

Prewash 

Cotton 

Synthetic 

Wool 

Underwear 

Sport Wash

Quick

Wash

Rinse

Spin

For washing relatively dirty  

cotton fabrics 
For washing cotton fabrics 

For washing chemical fiber  

fabrics 

For washing wool fabrics 

For washing cotton underwear  

For washing sport wear 

or children’s clothes 

For washing slightly dirty cotton 

and chemical fiber fabrics

For washing the clothes only

For rinsing the clothes only

For spinning the clothes only

7. Display Screen 

8. Other functions 

Numerical display area 

Child lock icon 

Door lock icon 

1. Numerical display area: the delay time, remaining time, times of extra rinse and alarm message, etc. display in this area.  

When the washer is in operation, remaining time displays in this area; if you turn on the washer after the selected program  

ends, the program time of last washing will display in this area, e.g. 1:28; when the “Delay” function is selected, the delay time  

will display in this area, e.g. 6:00; when the “Extra rinse” function is selected, the additional times of extra rinse will display in  

this area, e.g. P--1; when the program running is abnormal, alarm message will display in this area, e.g. Err3. 

2. Child lock icon: simultaneously press the “Delay” and “Start/Pause” buttons and hold them for 3 seconds, the child lock  

function will be activated to avoid changing the selected program by inadvertent touch of buttons; simultaneously press the two  

buttons and hold them for 3 seconds again, this function will be cancelled. 

3. Door lock icon: this icon will light up when the door is closed and will not show when the door is opened. 

Note: 

The time shown on the display screen is only for reference and may be slightly different from actual  

time due to water temperature and water pressure, etc. 

The child lock function will be cancelled when the selected program ends, power failure occurs or the  

washer is switched off. 

Function 

Function 

Function 

Function 

Power-down memory 
With the power-down memory function, the washer can  

memorize the program’s running state in case of power  

failure or loose plug during washing and continue the  

formerly selected program after the power supply resumes. 

Eccentric protection 
When spinning, if the clothes are not evenly distributed, the washer will fluff out  

and redistribute the clothes and continue spinning after the clothes distribution  

becomes even. If the clothes distribution does not become even within the  

specified time, the washer will not spin to avoid abnormal vibration. In this case,  

please check the clothes for intertwist and rearrange them, then select “Spin”  

program to spin the clothes. When there are few clothes, the washer may not spin  

due to eccentric protection. In this case, you can put more clothes into the washer  

and make them evenly distributed, then continue spinning. In addition, it is normal  

that the program time will prolong because the washer rearranges and fluffs out  

the clothes. 

Silencing function 
Select the “Spin” program, simultaneously press the “Delay” and “Extra rinse”  

buttons and hold them for 3 seconds, the beep of all the programs (excluding the  

alarm sound) will be silenced and the display screen will show “               ”.  

Simultaneously press the two buttons and hold them for 3 seconds again, the  

beep of all the programs will resume and the display screen will show “            ”. 

Cancel or reselect a program during washing 
(1) To cancel the running program, just turn off the washer;  

to reselect a program, turn it on again. 

(2) To select any additional function when a program is  

running, just press the “Start/Pause” button, then select your  

desired additional function and finally press the  

“Start/Pause” again. 

The above operations should be made when the child lock is  

not activated. 

The method (2) is only available for several function buttons. 

Note: 

9. Fault Clearance 

The following phenomena are not necessarily faults of the washer. Please check against the following table before calling for repair. 

If any fault actually exists, please contact our After-sales Service Department and do not repair by yourself. Please pull out the power plug before check. 

State 

Phenomenon 

Solution 

State 

Phenomenon 

Solution 

Displayed code 

Code meaning 

Solution 

Displayed code 

Code meaning 

Solution 

e r 

o f 

e B 

n o i 

t a 

r e 

p o 

h s 

a w 

  n 

e h 

There is a little water in  

the drain pipe and  

washer when using the  

washer for the first time 

It is normal; the water is the remaining  

water of factory inspection 

Check whether the “Child lock” function is  

selected 

After starting, to select other programs,  

please press the “Start/Pause” button and  

then operate 

Check whether the height of drain pipe  

orifice is within the range of 80cm~100cm 

Check whether the drain pipe orifice is  

immersed in the water 

Check whether the water tap is in proper shape 

Check whether the water inlet pipe joint is  

installed in place 

Check whether the water tap is damaged 

Check whether the water tap is turned on and  

whether water supply cut-off occurs 

Check whether the water inlet valve is clogged (if  

necessary, clean the valve) 

Check whether the water tap and water inlet pipe  

are frozen 

Check whether the “Delay” program is selected 

Check whether the “Start/Pause” button is pressed 

Check whether the water inlet pipe is bent 

Check whether the water pressure is too low 

Check whether power failure or abnormal  

power supply occurs 

Check whether the power plug is firmly  

inserted into the socket 

Check whether the fuse of power supply or the  

current breaker is in good condition 

Check whether the “Power” switch is turned on 

Check whether the water tap is turned on 

Check whether the “Delay” function is selected 

Check whether the “Start/Pause” button is  

pressed 

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n e 

h s 

a w 

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e h 

n e 

e g 

r a 

h c 

s i d 

r e 

t a 

r e 

h t 

Communication fault 

Being inconsistent with the  

conditions for door opening,  

it is not allowed to unlock  

the door 

              and                alarms are limited to the variable frequency series. 

             is limited to the non-variable frequency series. 

It is normal that the washer discharges water when              or             occurs. 

Please ask for repair 

Note: 

Warm tips  

To add clothes during washing or to take out clothes  

after extended power failure, make sure that the  

water level in the drum is properly below the lower  

edge of sight glass, the water temperature is below  
the drain pipe from its holder and put it down until no  

water is drained from the drain pipe, afterwards put  

back the drain pipe. Open the filter door at the bottom  

of washer, and you will see a pull wire. Take out the  

pull wire and gently pull it downwards until you hear a  

low sound, the door will open, now you can add or  

take out the clothes. Afterwards, reset the pull wire  

and filter door. 

Pull wire 

Note: 

Never perform the above operations when the washer is running. 

The washer contains recyclable materials. Please properly dispose of them to protect  

the environment. 

Adding a proper amount of softener may make the clothes soft, eliminate sticking arising  

from static electricity and make the clothes easier to be ironed. Excessive soften may  

damage synthetic fiber. Please refer to its instructions for correct dosage of softener. 

10.Cleaning/Maintenance 

Fig. 1 

Fig. 2 

Fig. 3 

Fig. 4 

Fig. 5 

Filter 

Waste pipe 

Waste pipe plug 

Water container 

Please pull out the power plug from the socket before  

cleaning and maintenance. 

Filter cleaning (once a month as recommended) 

(1) After draining the water in the washer, open the filter door by pressing it  

down with a flat head screwdriver or a similar tool through the square hole  

above the filter door (as shown in Fig. 1). 

(2) Hold the plastic pipe plug to pull out the waste pipe, prepare a water  

container, remove the plastic plug of waste pipe to drain the remaining  

water into the container (as shown in Fig. 2), replace the plastic plug onto  

the waste pipe, and finally clamp the waste pipe in original position. 

(3) Anticlockwise screw out the filter. It is normal that a little water flows out  

at this time (as shown in Fig. 3). 

(4) Rinse with clean water (as shown in Fig. 4). 

(5) Insert the filter after aligning its convex with the groove of draining pipe,  

then clockwise tighten it (as shown in Fig. 5), and finally close the filter door. 

Note: 

Note: 

The filter must be  

tightened to avoid  

water leakage. 

Cleaning of a distributor box 
To clean a distributor box, pull it out, gently  

press it down and continue to pull it out (as  

shown in the figure on the right), remove it,  

rinse it with water and reinstall it in place. 

Cleaning of the filter screen of water inlet valve 
Frequently clean the water inlet pipe joint and  

the filter screen of water inlet valve to prevent  

them from being clogged by impurities (as  

shown in the figure on the right) 

Please clean the filter screen of water 

inlet valve as shown in the figures below.

 Take out the filter screen 

 Wash the filter screen 

 Reinstall the filter  

screen in place 

water inlet  

valve joint 

Please ask for repair 

Press and hold 2seconds 
to set door unlocked 

Pause 

Prewash 

Synthetic 

Cotton 

Wool 

Unde  wear 

Sport Wash 

Quick 

Wash 

inse 

pin 

HW55-B12866NZP 

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