Hermstedt StingRay 3.0, User Manual

Page 1: ...Hermstedt StingRay 3 0 The Local Users Guide v 1 2 Publication Date March 2011 Hermstedt StingRay The multi protocol File Transfer Server Pro2col Limited and or its Affiliates All rights reserved ...

Page 2: ...ddress Book Management 8 14 4 3 1 Address Book Overview 4 3 1 1 Creating a New Address Book Entry 4 3 1 2 Creating a New Address Group 8 10 10 13 14 4 4 Job Management 15 24 4 4 1 Creating a Send Job 4 4 1 1 SendJob Confirmation 4 4 2 Outgoing Jobs 4 4 3 Incoming Jobs 4 4 3 1 Downloading Jobs from the Incoming jobs List 4 4 4 Email Notifications 4 4 5 Setting Up Retrieve Jobs 4 4 5 1 Creating a Ne...

Page 3: ...ers to send and receive large files from their local computer via a selection of file transfer protocols and delivery options These include Outgoing FTP HTTP S Quicksend option available Leonardo IP ISDN optional in 2U server models only Incoming FTP HTTP S external web browser upload Email Attachments Leonardo IP ISDN optional in 2U server models only Exchange HTTP S Upload and Download FTP Uploa...

Page 4: ...nternal web interface may not be relevant to your server 2 1 2U StingRay Server Image A Front of 2U Server Image B Back of 2U Server without ISDN card The 2U StingRay server comprises of the following components 2U desktop shelf mounted server 250Gb Hard Disk Drive previously 40 120Gb options 2 x Ethernet adapters CPU 1 Ghz RAM 128MB Most significantly the 2U server provides the option for ISDN co...

Page 5: ...leron 430 1 80 GHz RAM 1GB Gigabit Ethernet 10 100 1000 The new 1U hardware provides users with the following enhancements Faster processing of files great for those heavy users Gigabit networking helping to achieve up to 313 speed increases More resilient and robust hardware architecture Rack mounted server saving you server space PLEASE NOTE 1U StingRay server s are ONLY FTP IP enabled therefore...

Page 6: ...dress domain name of the StingRay server into a standard web browser we would recommend using Firefox version 2 to 3 Safari version 3 to 5 Internet Explorer version 5 to 7 Once the web browser has loaded the following login page will appear Image E External Web Browser Login Sign in with the unique username and password supplied by your administrator Image F Main Menu Once logged in use the main m...

Page 7: ...that have been enabled by the StingRay Administrator Clicking on the desired menu item will open the corresponding pages in the right hand side of the browser window It is also possible for the StingRay administrator to grant administration rights to local users If this is the case please refer to the document StingRay The Administrator s Guide for full details of the configuration options made av...

Page 8: ...Book that individual local users can use to save address details personally to their profile prohibiting access to other StingRay users within the internal network Addresses can also be grouped together which allows files and folders to be sent to several addresses in one job More significantly each address entry within a group can be configured to use a different file transfer protocol and upon s...

Page 9: ...the right of the dropdown to complete the action Type Symbol One of the following symbols will appear in this column and they represent This symbol indicates that the corresponding address entry is stored within the Global address book This symbol means that the corresponding address entry is saved in the local users address book only This symbol represents a group address entry that is stored wit...

Page 10: ...of the address book overview page Once selected a new page will appear and the following details must be completed Image I New Address Book Entry General Information General Information Company name Enter the name of the remote site Recipient Name Enter the name of the remote site contact Phone Number Enter the remote site contact number E Mail This should be the email address of the remote site c...

Page 11: ...e sent to this remote site by ISDN or FTP Email ISDN will require the remote site s ISDN number FTP will require the IP address of the remote site or the web address e g stingray pro2col com and Email will require the Email address of the designated contact at the remote site Protocol This dropdown allows users to select the file transfer protocol used to send files to the remote site The selectio...

Page 12: ... site MacBinary The file is transferred to the remote site as a MacBinary file Skip transferring folder structure If the receiving folder at the remote site is unable to accept a folder hierarchy this option can be used to send all files within a single folder to a remote site by flattening the folder structure You do not have to change your local file and folder structure The folders will be remo...

Page 13: ...otification due to actions to following users This box allows the creator to select which local users are to receive an email notification when this remote site uploads or downloads files folders via the Dataserver The top left hand box shows a list of all local users registered on the StingRay unit Local users can be selected to receive an email notification when a job is sent received by this re...

Page 14: ...Book New Group name Enter any applicable identifying name for the address group in this field This is the name that will display under the Name column within the address book list view Description This box enables the group creator to add a description of the address group Global group This box should be ticked if the creator wishes for all local users to be able to send jobs to this group Visible...

Page 15: ...ocal user currently logged onto the StingRay The address or group of the remote site s that the user wants to send the job to should be highlighted in purple Search Field The search field can be used to search the list for a specific company name contact person or communication address ISDN number or IP address Subject Additional information that will help the remote site identify the job can be e...

Page 16: ... button The internal web browser interface subsequently transfers the files to StingRay once StingRay has successfully received the job a confirmation page will appear 4 4 1 1 SendJob Confirmation Image P SendJob Confirmation Page Once the job has been created and sent to the StingRay server a confirmation page will be displayed This page provides a list of the files sent and their size in bytes T...

Page 17: ...re selecting the jobs by clicking on Manual refresh Select the required action from the list at the bottom of the page and click on the Go button to initiate the action The following actions can be performed Restart transfer Abort transfer Delete Disk Symbol The disk symbol indicates whether or not the job has been sent The colours signify Red Failed Green Successful ID To help with internal job i...

Page 18: ...e receiver dropdown will provide the user with an overview of all jobs received using the corresponding receiver ONLY if the user has been enabled to view all the remote sites in question If files are received via a particular receiver to which the user has not been granted access rights but the remote station has been assigned a mailbox to which the user has access rights then the user can view t...

Page 19: ...delete function for incoming jobs Once activated the job will be deleted after the time delay period set for deleting files under System Configuration If this time has not yet elapsed the job is marked with a blue floppy disk symbol until it is deleted in due course Otherwise the job will be directly deleted Forward Job If the receiver is linked to a mailbox for which job forwarding has been activ...

Page 20: ...cting the floppy disk symbol displayed next to the job within list view The following job information will display when the job is opened Download Job Actions The status of a job can be set within the job download page as well as directly from the incoming jobs list The options provided in the dropdown list are as follows Mark job as processing Clear processing status Mark job as finished Forward ...

Page 21: ... 4 4 4 Email Notifications StingRay provides the option to send automatic email notifications to internal users external users and administrators upon the completion of certain job transmission processes including The creation of jobs The successful transmission of jobs The failed transmission of jobs The receipt of jobs from remote sites The upload of jobs to the Dataserver by local users interna...

Page 22: ...Green Refresh Symbol with red line through By default the incoming jobs list is automatically updated Clicking on the green refresh icon in the top right hand corner of the page will disable this default To update manually click the now displayed left hand arrow icon Clicking the right hand double arrow icon will reactivate the automatic update function Tick Box In order to apply a specific action...

Page 23: ... retrieve job is due to run Priority Priority of the job Size Size of the received job in bytes Glasses Symbol Click the glasses symbol to view the details of that particular job Blue Repeat Symbol Click the blue repeat symbol to reattempt to retrieve a job that was not received successfully OR to re retrieve a job that has already been received Stop Symbol Selecting the Stop symbol stops the tran...

Page 24: ...matically delete the data that has just been retrieved from the remote server to avoid duplication Priority This dropdown allows users to set a priority level for retrieve jobs If logged on as an administrator it is possible to set any of the 3 priority levels available Normal The job is added to the job list and is handled in turn High The job is added to the job list above the normal jobs and wi...

Page 25: ...s light indicates that StingRay s incoming ISDN connections are active the number of channels will be shown to the right of this information IP Sending Connections A green status light indicates that StingRay s outgoing IP connections are active Receiving Connections A green status light indicates that StingRay s incoming IP connections are active General Information Job Submission Suspended If jo...

Page 26: ...are they liable for any direct or indirect damages that may arise from the use of or the inability to use either the software or the accompanying documentation even if the possibility of such damages may have been brought to their attention The developers do not assume responsibility for any bugs or defects in the software This restriction of liability also extends to their distributors and retail...