HighPoint rDrive 6114VM, User Manual

Page 1: ...1 RocketStor 6628A User Manual Sep 5 2017 Revision 1 00 HighPoint Technologies Inc...

Page 2: ...C Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and i...

Page 3: ...18 Section 3 Setting up the software for Mac Platforms 21 Section 4 Using the HighPoint RocketStor RAID Manager HRM 23 How to Login to the HRM 23 Navigating the HRM 23 Overview Tab 24 Enclosure Prope...

Page 4: ...ow to Create a New Verify Task 44 Section 5 Troubleshooting 45 Handling Critical Arrays 45 Rebuilding Stops Due to Bad Sectors 46 Critical array becomes disabled when you removed faulty disk 46 Help 4...

Page 5: ...a security HighPoint s unique all in one approach allows customers to streamline workflows by managing multiple projects from single storage environment while simultaneously reducing overhead costs Ki...

Page 6: ...vanced RAID Features Configurable RAID Block Size up to 1MB Flash ROM for Upgradeable Firmware DV Mode Technology Storage Health Inspector Redundant RAID Configurations Bootable RAID Array EFI BIOS fo...

Page 7: ...D Power Present Active Fail Rebuilding and Identify SMTP Email Alert Notification Yes Power Supply AC INPUT 100 240V 5A 50 60Hz DC OUTPUT 250W Internal Fan 80x80x25mm Dual Fan Alarm Buzzer Buzzer beep...

Page 8: ...Active LED Solid Flash Blue HDD Access Indicator Disk Status LED Solid Flash Red Device Failure Rebuilding Indicator Power LED Solid Blue Power on Indicator Panel Layout Rear View System Requirement 1...

Page 9: ...turn on the RocketStor 6628A using the power switch on the rear panel switch to the I position to power on the RocketStor 6628A 3 RocketStor 6628A is designed to be powered on and powered off simultan...

Page 10: ...most recent performance stability and compatibility improvements Drivers are updated regularly at www highpoint tech com 1 Obtain the latest driver software for the RocketStor 6628A from our website...

Page 11: ...of Devices and Printers Click Device Manager 7 Note Alternatively you can search for Device Manager in your start menu search bar 8 Under Other Devices right click on RAID controller and click Update...

Page 12: ...12 9 When prompted select Browse my computer for driver software 10 Locate the driver files you downloaded and select them 11 Press next and follow the on screen instructions...

Page 13: ...e right of Devices and Printers Click Device Manager 5 Note Alternatively you can search Device Manager using your start menu search bar 6 Click the Storage controllers tab If the driver is installed...

Page 14: ...k Control Panel 5 Click Hardware and Sound 6 Under Devices and Printers Click Device Manager 7 Note Alternatively you can search Device Manager in your start menu search bar 8 Click the Storage contro...

Page 15: ...ardware and sound Under Devices and Printers Click Device Manager Note Alternatively you can search Device Manager in your start menu search bar 2 Click the Storage controllers tab 3 Right click Rocke...

Page 16: ...dded to the interface update to the latest version at http highpoint tech com USA_new series rs6628A download htm 1 Locate the HRM Setup on our website and download the HRM package Extract the content...

Page 17: ...of the host device To obtain your IP address 1 Open a command prompt window on the host computer 2 Type ipconfig 3 Look for the section that contains your network adapter information 4 Take Note the I...

Page 18: ...tion and search for Disk Management Search results may show Create and format hard disk partitions 2 Alternatively Go to Control Panel 3 Under Administrative Tools click Create and format hard disk pa...

Page 19: ...19 4 Once initialized right click the unallocated disk space for your disk 5 click New Simple Volume 6 Follow the instructions on screen to receive a drive letter...

Page 20: ...20 7 Once finished the drive will appear in your OS with the letter you assigned Figure 3 Disk formatted as NTFS and assigned drive letter D...

Page 21: ...ment right click the disk you wish to bring online 2 The disk status will change to Not Initialized right click the disk again to initialize it Section 3 Setting up the software for Mac Platforms 1 Ve...

Page 22: ...layed on the desktop 2 Double click this icon to open the HRM Warning Using the HRM to create RAID arrays will destroy all pre existing data on the selected disks Make sure to backup any important dat...

Page 23: ...fter log in the HRM Navigating the HRM The HRM allows you to do several key things Create and remove arrays Monitor disk health Update firmware and BIOS Change enclosure settings Troubleshoot faulty d...

Page 24: ...erties On the top left of the page is a drop down menu that allows you to select which controller you want to manage if you have multiple HighPoint controllers connected Enclosure Properties 1 Log int...

Page 25: ...connected to the controller Configured the amount of space used for creating arrays Free total amount of unused space RAID Array total amount of the configured RAID array Logical Device total amount o...

Page 26: ...onfig The Advanced Config tab is where you can edit delete and maintain your RAID configurations as well as review the Physical Device information The Advanced Config tab has the following functions C...

Page 27: ...tion of physical disks that will be seen as one virtual drive by your Operating System OS Array Type JBOD Just a Bunch of Disks RAID 0 Striping RAID 1 Mirroring RAID 5 Rotating Parity bit Singe parity...

Page 28: ...lete Note1 Initializing takes a significant amount of time approximately 2 hours per one TB Background and Foreground Initialization Fully initializing the array will completely zero out the data on t...

Page 29: ...levels disk capacities are limited by the smallest disk An example of how disk capacities are limited by smallest disk You have 3 drives connected to the enclosure The first drive is 6 TB the second i...

Page 30: ...3 Check the box for the disk you want as a spare under Available Disks 4 Click Add Spare and confirm by selecting OK from the pop up window 5 The disk has now been assigned as a spare Click OK to conf...

Page 31: ...vice Information The Logical device including your RAID arrays and the individual disks your system detects Logical Device Information Arrays you create and the properties associated with them will ap...

Page 32: ...ected RAID array Unplug powers off the selected RAID array once powered off the physical disks can be safely removed from the RAID controller Verify verifies the integrity of the RAID array Change Cac...

Page 33: ...named Add Disk replaces the Verify Disk option Once the array status changes to critical the faulty disk will be taken offline and you can either Reinsert the same disk Insert new disk Reinserting the...

Page 34: ...data will be inaccessible Rebuilding will not trigger since the RAID array does not have enough parity data to rebuild Your options in Maintenance are Delete Unplug Verify Delete will delete the array...

Page 35: ...different RAID level to Migrate For example if you want to change a RAID 0 array you will need to select a different RAID level such as RAID 5 or 6 Select the same RAID level to Expand For example if...

Page 36: ...ange the status to migrating Physical Device Information Location which controller and port the drive is located in Model model number of the drive connected Capacity total capacity of the drive Max F...

Page 37: ...on box under the physical tab Model Model number of the physical drive Capacity Total capacity of the physical drive Revision HDD device firmware revision number Read Ahead Enable Disable Disk read ah...

Page 38: ...information or update the BIOS Firmware Email Notification Setting up the event notification via SMTP Email server The following topics are covered under email SMTP Setting Adding Recipients You can...

Page 39: ...will change to 465 Note After you click Change Setting the password box will become blank How to Add Recipients You can add multiple email addresses as receivers of a notice 1 Type the email of the re...

Page 40: ...in password remote log in availability and the port number Restrict to localhost access default Enabled Remote access to the controller will be restricted when enabled other users in your network will...

Page 41: ...ninstalling HRM then reinstalling this will remove the password requirement and allow you create a new one under the Setting tab For Windows Users 1 Open file explorer 2 Navigate to C Windows 3 Delete...

Page 42: ...ority default Medium You can specify the amount of system resources you want to dedicate to rebuilding the array There are 5 levels of priority Lowest Low Medium High Highest Event Tab The event view...

Page 43: ...d on a variety of monitored hard disk properties How to Enable SMART Monitoring To access SMART attributes of an individual disk 1 Log in to the HRM 2 Click the SHI tab 3 Click Enable to enable SMART...

Page 44: ...Schedule a task 5 Select the array you want to schedule the verify task 6 Type the name in Task Name entry box 7 Choose whether you want to schedule 8 One time verify task on specific date YYYY MM DD...

Page 45: ...our existing data 2 Identify which disk is faulty You can refer to the LED lights on the enclosure Refer to the HRM Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk The...

Page 46: ...sk If this is the case you may have removed the wrong disk When you remove the wrong disk from a critical array the array status may become disabled Data is inaccessible for disabled arrays Follow the...

Page 47: ...submit the Configuration Record Table 1 HRM Icon Guide Critical missing disk A disk is missing from the array bringing it to critical status The array is still accessible but another disk failure cou...

Page 48: ...e is a spare drive it will automatically replace any failed drive part of an array Normal The array status is normal Initializing The array is initializing either foreground or background initializati...

Page 49: ...its capacity or migrating to a different raid level Status will display Expanding Migrating OCE ORLM stopped The Expansion Migrating process has been stopped The status will display Need Expanding Mig...

Page 50: ...city of all drives in the array minus two Fast database and application servers which need performance and data protection RAID 5 Disk Striping with Rotating parity 3 67 87 High read performance and m...

Page 51: ...general guideline for selecting hard drives operating in a RAID environment Regular desktop grade drives are highly not recommended for RAID use http www highpoint tech com PDF Compatibility_List Hig...