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4K HDR Smart TV

Quick Setup Guide

Help Hisense improve the environment by reducing pa-

per waste. For detailed instructions and feature descrip-

tions, access the full User Manual online. Before using 

the TV, please read this guide carefully and keep it for 

future reference.

English

ES--1

Summary of Contents for 55H9G

Page 1: ...isense improve the environment by reducing pa per waste For detailed instructions and feature descrip tions access the full User Manual online Before using the TV please read this guide carefully and keep it for future reference English ES 1 ...

Page 2: ...isense Canada Co Ltd 2283 Argentia Road Unit 16 Mississauga ON Canada L5N 5Z2 MEXICO Hisense Mexico S de R L de C V Blvd Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2 Col Ampliación Granada Miguel Hidalgo Ciudad de México C P 11520 Hisense and any and all other Hisense product names logos slogans or marks are registered trademarks of Hisense Company Ltd and its subsidiaries All other trad...

Page 3: ...TV 7 Step 3 Get your remote ready 10 Step 4 Power on the TV 13 Step 5 Complete the first time setup 13 Step 6 Establish a network connection 13 Step 7 Enjoy your TV 15 Troubleshooting 16 Product Specifications 17 Certification and Compliance 18 This Quick Setup Guide supports the following models 55H9G 65H9G 55Q9G 65Q9G ...

Page 4: ...er Care Center Hisense Support Page Register your TV U S A Phone 1 888 935 8880 Hours of Operation Monday Friday 9 AM to 9 PM EST Saturday Sunday 9 AM to 6 PM EST Service Email Service hisense usa com http www hisense usa com support http www hisense usa com support register CANADA Phone 1 855 344 7367 Hours of Operation Monday Friday 8 AM to 8 PM EST Service Email canadasupport hisense com http w...

Page 5: ... You will also need the following items which are not included to set up your TV Wireless router not included for Internet connectivity Phillips screwdriver not included to secure the TV stand HDMI and other types of cables not included to connect external devices to the TV Wall mount bracket not included if you prefer to mount the TV on the wall Please check foam for accessories before discarding...

Page 6: ...hed or damaged by hard objects or from pressure After the installation is complete make sure the TV is steady on a table or firmly attached to a wall mount before removing all protective film if any Attach the TV stand To attach the TV stand legs to your TV 1 Carefully place your TV face down on a clean soft and flat surface 2 Insert the TV base stands into the bottom slots on your TV 3 Use the sc...

Page 7: ...e following things 1 Place the TV face down on a clean safe and cushioned surface 2 Remove the TV stand if you have already attached it 3 Remove the four screws on the back of the TV 4 Place spacers not included in the corresponding bracket holes Screw not included Bracket not included Spacer not included The four screws ...

Page 8: ... rear cover Wall mount hole pattern mm 400 300 55 400 400 65 Wall mount screw size mm M6 Follow instructions provided with the wall mount bracket To complete the installation please contact the wall mount manufacturer or the retailer from which you purchased the TV The selected screws are 8 0 10 0 mm in length when measured from the attaching surface of the rear cover NOTE The diameter and length ...

Page 9: ...ht ports securely Loose connections can affect the quality of the picture image and color Power Input Bottom View VIDEO R AV IN L LAN DIGITAL AUDIO OUT HDMI 4 4K 60Hz S Back View ANT CABLE HEADPHONE ARC HDMI 1 4K 60Hz SERVICE DC 5V 0 5A MAX USB 1 HDMI 2 4K 60Hz HDMI 3 4K 60Hz DC 5V 0 5A MAX USB 2 ...

Page 10: ... Video Camera Connect a High Definition Multimedia Interface HDMI cable from an external device AV IN VIDEO Yellow Connect a composite video cable and left right audio cables from an external AV device L White R Red DIGITAL AUDIO OUT Connect an optical cable from an external digital audio system HEADPHONE Connect headphones to hear audio from the TV Headphones with microphones are not supported Sp...

Page 11: ...h a total current consumption or impulse current consumption greater than 500mA are not supported LAN Connect an Ethernet cable to access a network or the Internet The TV also has a wireless connectivity feature SERVICE This port is not available for you to connect an external device but can only be used by factory for testing purposes ...

Page 12: ...on On Off and turn Closed Caption on when mute TV Return to the previous source The button for the Menu D pad up down left right navigation buttons OK Confirmation button Return to the previous place in the menu or app Display the Home screen VOL Volume up down CH Channel up down Mute and restore sound MTS Set the audio language MTS Media content control function buttons NRT Choose to leave the Vi...

Page 13: ...te control for a long time then remove the batteries Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin then wash it immediately Do not mix old and new batteries Do not mix alkaline standard carbon zinc or rechargeable NiCd NiMH etc batteries Do not continue using the remote if it gets warm or hot Call our Support Center...

Page 14: ...ave a code available please contact us at one of the phone numbers on Page 2 Using Your Cable Set top Box or Satellite Receiver Remote as a Universal Remote If you prefer to use your Cable Set top Box or Satellite Receiver Remote as a Universal Remote then visit the Support page to view a list of the codes Pairing the remote control 1 Pair the remote to the TV after you power it on Keep the remote...

Page 15: ... TV there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV STEP 6 Establish a network connection 1 Press the Home button on the remote control and select the icon to select Settings to enter the Settings menu 2 Select Network Internet TV JACK Modem Cable LAN Cable LAN Cable External Modem ADSL VDSL Cable TV IP Sharer Router with DHCP server LAN...

Page 16: ...P address Gateway Network prefix length DNS 1 and DNS 2 in the menu Establish a wireless network connection The TV can directly receive network signals via wireless router 1 Turn on your Wi Fi 2 The list of networks will display automatically 3 Select a wireless network from the list input the password 4 If the network connection does not appear in the list select See all to display all the list o...

Page 17: ...eech can convert written text into voice text to help visually impaired people listen to the information they are unable to read In addition the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see Follow the steps below to enable the functions 1 Press the button to access the Menu 2 Next...

Page 18: ...ings Check if Mute mode is set to On Sound but no picture or black and white picture If the picture is black and white unplug the TV from the AC outlet and replug it after 60 seconds Check that the Color is set to 50 or higher Try different TV channels The sound and or picture is distorted or appears wavy An electric appliance may be affecting the TV Turn off any appliances that are nearby and mov...

Page 19: ... Power Supply 120 V 60 Hz Connectivity Built in Wireless feature 2x2 dual band Ports 4 HDMI ports 2 USB ports 1 LAN port for Ethernet 1 Digital Audio Output 1 RF Input 1 Headphone Audio Output 1 RCA Composite Video Input 1 left right Audio Input for Composite Receiving Channels VHF 2 13 UHF 14 69 CATV 1 125 Digital Terrestrial Broadcast 8VSB 2 69 Digital cable 64 256 QAM 1 135 Tuner Type Frequency...

Page 20: ...aler or an experienced radio TV technician for help NOTE The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment The Wi Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment This device should be installed and oper...

Page 21: ... together with other domestic garbage to avoid damage to the environment or human health due to the disposal of uncontrolled waste Recycle it responsibly for promoting the sustainable reuse of material resources To return your used device please use the return systems available in your location or contact the vendor where you purchased your product they could take this product for recycling and pr...

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