Home Plus SoftPlus SP-5810XTR2 Series, Owner'S Manual & Installation Manual

Page 1: ...High Efficiency Water Softeners APPLICABLE MODELS SP 5810XTR2 Series PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION FAILURE TO FOLLOW THESE INSTRUCTIONS MAY AFFECT THE PERFORMANCE OF YOUR SYSTEM VOID YOUR WARRANTY AND RESULT IN PROPERTY DAMAGE ...

Page 2: ...omplete control over all important valve operations The Fleck 5810 XTR2 Water Softener of Filter Control Valve Service Manual is also included with your system It includes additional information regarding the operation of your valve replacement parts lists and more Your SoftPlus water treatment system is designed to offer low maintenance operation The control valve will perform regular backwash fu...

Page 3: ...re and Install Inlet and Outlet Plumbing Connection 13 Step 6 Drain Line Installation 15 Step 7 Brine Tank Connections 16 Step 8 Connect the Brine Tank Overflow to Drain 18 Step 9 Control Valve Set up 19 Step 10 Initial Start up and Leak Testing 22 REGENERATION 24 SALT 26 CHANGING TIME OF DAY 27 CHANGING BASIC SETTINGS 28 DIAGNOSTIC DATA 31 MASTER SETTINGS MODE 32 OPERATION DURING A POWER FAILURE ...

Page 4: ...ken to prevent personal injury or strain Do not move heavy components without assistance if you are not physically capable of safely carrying out the procedure If the water treatment system is to be left unattended for an extended period of time vacation etc we strongly recommend that you turn off the water supply to the system or the whole house while you are away All state provincial and local g...

Page 5: ...3 ppm mg l Maximum Recommended Manganese 1 ppm mg l While the SoftPlus system is built to withstand pressures exceeding 90 PSI if your water pressure is greater than 70 PSI we recommend that you have a certified plumber install a pressure reducing valve ahead of the SoftPlus system The system cannot be subjected to freezing conditions or severe damage to the system and your property could occur pH...

Page 6: ...Dose of 6 Pounds Cubic Foot Recommended 16 500 grains 22 000 grains 33 000 grains 44 000 grains 55 000 grains 66 000 grains Lbs of Salt Per Regeneration dose of 6 lbs CF 4 5 6 9 12 15 18 Resin Volume Cubic Feet 0 75 1 1 5 2 2 5 3 Optimal Service Flow Rate GPM 3 5 4 4 5 5 7 9 9 2 10 7 Maximum Service Flow Rate GPM 5 2 6 6 8 2 11 8 13 8 16 0 Backwash Flow Rate at 40F Water Temp GPM 1 7 2 4 3 0 4 0 5...

Page 7: ...CODE SHALL BE FOLLOWED EQUIPMENT FAILURE PERSONAL INJURY OR PROPERTY DAMAGE CAN RESULT IF THIS EQUIPMENT IS NOT INSTALLED PROPERLY Step 1 Pre Installation Inspection Inspect all of the components that you received with your unit You should have received the following 1 Fleck 5810 XTR2 Control Valve 2 Media Tank 3 Upper Screen 4 Bypass Assembly w Bypass Valve and 1 NPT Connector Yokes 2 5 Riser tub...

Page 8: ...m should not be exposed to rain and it should not be installed in direct sunlight as long term exposure to UV light could damage components of the system Furthermore direct sunlight could raise the internal water temperature in the treatment tank and reduce backwash effectiveness In most cases the system should be located AFTER your water pump and pressure tank AFTER the branch line to exterior ir...

Page 9: ...HILE WATER LEAKS ARE VERY RARE AND UNEXPECTED YOUR WATER FILTER SYSTEM SHOULD BE LOCATED NEXT TO A FLOOR DRAIN OR PROTECTED BY A WATER LEAK DETECTION SYSTEM WITH AUTOMATIC SHUT OFF VALVE TO PREVENT WATER DAMAGE TO YOUR PROPERTY IN THE UNLIKELY EVENT OF A WATER LEAK RECOMMENDED WATER LEAK DETECTION SYSTEMS ARE AVAILABLE AT WWW A LEAK DETECTOR COM You will also require a suitable drain to discharge ...

Page 10: ... tank will be Turn the tank so that the front of the tank is where you want it when it is full once it is full of media and water it becomes very heavy and difficult to move Remove the control valve and re insert the distributor and riser tube assembly into the tank The distributor which looks like a cone shaped plastic screen is pre connected to the end of the long plastic riser tube which extend...

Page 11: ... the riser tube remains centered in the opening at the top of the tank Once this is complete add the cation exchange resin media in the same manner Use all of the resin provided Depending on the capacity of the system there will only be enough resin to fill the tank to about 1 2 to 3 4 full This is normal The media tank should never be filled to the top of the tank as the remaining space known as ...

Page 12: ...embly for leverage and do not use tools A firm grasp with both hands at the base of the valve will work Do NOT use pipe cement pipe dope or Teflon tape on the threads Step 4 Turn off the Water Electric Water Heaters FAILURE TO FOLLOW THIS PROCEDURE COULD RESULT IN SERIOUS PERMANENT DAMAGE TO THE HEATING ELEMENTS IN YOUR WATER HEATER If you have a conventional electric water heater or an on demand ...

Page 13: ...TO EACH OF THE CONNECTION ADAPTERS AWAY FROM THE VALVE THEN LET THEM COOL OFF BEFORE THREADING THEM ONTO THE 1 NPT CONNECTORS Key Control Valve Components 1 Control Valve Body 2 Bypass Valve 3 1 NPT Male Connector Yokes 4 Drain Line Flow Control DLFC 5 Valve Cover 6 DLFC Retention Clip The system s control valve is connected to your incoming and outgoing water lines by way of a bypass assembly wit...

Page 14: ...ections and relieves stress on the valve The 1 NPT connector yokes are connected to the bypass in the same manner they are normally shipped to you pre connected to the bypass but you can separate them to make the plumbing to your main water lines easier if you want You will need to purchase the appropriate NPT threaded fittings to connect the connector yokes to the material and size of your main i...

Page 15: ...black plastic housing with 3 4 inch female NPT threads You will need to purchase suitable pipe or tubing for the drain line The minimum drain line diameter is 1 2 inch although 3 4 is preferred Polyethylene tubing PEX PVC CPVC and copper pipe are all acceptable material choices for the drain line If you are using flexible tubing be sure that there are no kinks or crimps in the tubing after install...

Page 16: ...causing excessive noise If this is experienced use additional fixtures to better secure the drain line Step 7 Brine Tank Connections To complete the connection of the control valve to the brine tank you will require the black brine tubing and numerous parts from the small parts bag We recommend that the brine tank be located as close as possible to the treatment tank and control valve however it c...

Page 17: ...lid off the top of the brine tank Look inside your brine tank and you will see a vertical white tube called the brine well Remove the cap from the top of the brine well Inside the brine well you will find the brine valve with air check and safety float The other end of the brine tubing connects to the top of the brine valve in the same manner as the connection to the brine port on the control valv...

Page 18: ... suitable drain if an overflow would not immediately and safely run down a floor drain on its own You may use the same material as was used to plumb your drain line connection from the control valve or other suitable material 1 2 inch I D vinyl tubing is a popular option but you need to ensure that this material cannot become kinked or crimped This drain line will not be under pressure so it must ...

Page 19: ... an appropriate wire gauge for the application Plug the other end of the power cord into the electrical port on the control valve Note The electrical port on the control valve is located on the right side of the valve when you are facing the control panel just behind the tab used to remove the valve cover It is a bit tricky to find Once plugged in the touch screen on the control valve will illumin...

Page 20: ...ember to end the vacation mode by pressing the same icon When in vacation mode Vacation Mode will be displayed in the top right corner of the screen Assistance Select this icon to display the name and phone number of your dealer Diagnostics Select this icon to enter the Diagnostics Mode see Diagnostics Mode below for more details Settings Select this icon to edit the time of day that the flush cyc...

Page 21: ...rrows to adjust the month and day settings until they are correct Set the hour minutes and pm am in the same manner When you are satisfied that all of the settings are correct press the checkmark icon on the bottom right corner of the screen To cancel your changes and return to the home screen press the X icon at any time Your system has been pre programmed to regenerate based on its capacity and ...

Page 22: ...the brine tank in its permanent location and add water to it until the water level is roughly 4 inches above the top of the salt grid This will not be the permanent water level in your brine tank The control valve will determine the proper amount of water to put into the brine tank We are adding water to the tank at this time for initial testing purposes only Add 3 tablespoons of standard 5 25 uns...

Page 23: ...E DRAW SLOW RINSE cycle to run for at least 15 minutes 45 minutes remaining Once you have confirmed that you have a proper brine draw and you have waited at least 15 minutes press the REGENERATION ICON to advance to the RINSE cycle Allow this cycle to run for its full duration When the RINSE cycle is complete the control valve will enter the REFILL cycle During this cycle the control valve sends a...

Page 24: ...ream As the resin becomes saturated with contaminants over time the water softener is designed to perform an automatic a self cleaning process called regeneration on a periodic basis The softener uses sodium ions from common salt to eject contaminants off of the resin the sodium ions are exchanged for the contaminants and the sodium ions cling to the media instead The contaminants and excess salt ...

Page 25: ... will result in a less efficient water softener and higher salt consumption During each step of regeneration the digital display on the control valve will indicate the cycle currently underway and the amount of time remaining in that cycle Unless directed by a water treatment professional familiar with this system we do not generally recommend that you alter the duration of any cycles however you ...

Page 26: ...f time Check the salt level every 2 3 weeks THE BRINE TANK SHOULD BE KEPT TOPPED UP WITH SALT AT ALL TIMES THE MINIMUM RECOMMENDED SALT LEVEL IS 1 4 AND THE MAXIMUM RECOMMENDED SALT LEVEL IS 1 INCH BELOW THE BRINE OVERFLOW ELBOW You should only use sodium chloride or potassium chloride pellet salt specifically designed for use in water softeners Other types of salt rock or snow melting salt for in...

Page 27: ... the media If bridging happens frequently reduce the amount of salt that you add to the brine tank when you re fill it approximately half full is often best to prevent this problem Sodium All water softeners will add some sodium or potassium depending on which type of salt is used to the treated water We recommend that individuals requiring a low sodium diet for health reasons such as high blood p...

Page 28: ...the month and day settings until they are correct Set the hour minutes and PM AM in the same manner When you are satisfied that all of the settings are correct press the CHECKMARK ICON in the bottom right corner of the screen To cancel your changes and return to the home screen press the X ICON at any time CHANGING BASIC SETTINGS The Settings Mode allows you to set the frequency of the regeneratio...

Page 29: ...of day that the automatic regeneration cycle is scheduled to occur We recommend that the regeneration be carried out in the middle of the night or other time where it is unlikely that water will be used for other purposes To adjust the time of day that the regeneration cycles will occur touch regen time and two blue arrows will appear Touch the arrow on the left to adjust to an earlier time and th...

Page 30: ... any time Touch Screen Display Brightness You can adjust the brightness of your touch screen by touching the BRIGHTNESS ICON The brightness can be set on a scale from 0 to 10 with 10 being the brightest The default setting is 10 To change the setting touch power then use the 2 blue arrows to increase or decrease the brightness to suit your preferences Each time you press one of the blue arrows the...

Page 31: ... this peak flow rate occurred To reset the peak flow meter select the icon in the bottom right corner of this screen The peak flow rate meter will be reset to zero To return to the main diagnostics screen without resetting the meter press the diagnostics icon instead Totalizer This is the total volume of water in gallons U S that have been treated by the system since the totalizer meter was last r...

Page 32: ...WITH THE SYSTEM IT IS STRONGLY RECOMMENDED THAT YOU DO NOT MODIFY ANY OF THE MASTER PROGRAMMING MODE SETTINGS To enter the Master Settings Mode select the SETTINGS ICON from the home screen then select the SETTINGS ICON again The password is 1201 The following settings are the factory default settings FORMAT Parameter Setting language english units us hardness units gpG VALVE Parameter Setting sys...

Page 33: ...city water supply or 14 days if you use a private well or surface water supply REGEN Parameter Setting regen flow downflow step 1 backwash time 1 10 m step 2 draw time 2 60 m step 3 rinse time 3 6 m step 4 refill time 4 see below the refill cycle time is dependent upon your system size and is based on salt dose of 6 lbs per cubic foot Model 8 44 9 48 10 54 12 52 13 54 14 65 Brine Fill Cycle Time i...

Page 34: ... continues to keep track of the time and day for a minimum of 48 hours The system configuration settings are stored in a non volatile memory and are stored indefinitely with or without line power The Time of Day flashes when there has been a power failure Press any button to stop the Time of Day from flashing If power fails while the unit is in regeneration the control will save the current valve ...

Page 35: ...LD BE PUSHED TOWARD THE CONTROL VALVE WHILE REMOVING CLIPS Service Recommendations It is imperative that the salt level in your brine tank be kept at the correct level See Regeneration and salt sections above for details Every time you add salt inspect all fittings for signs of leaks as well as brine tubing for crimps or kinks that may impede brine flow Empty and clean the brine tank every three y...

Page 36: ...r initial installation A Additional backwash required A Perform 1 or more additional manual backwash cycles 6 Continuous hard water at faucets A No salt B Bypass C Injector Screen Plugged D Brine Flow Problem E Internal Leak A Brine tank is empty or salt is bridged B Make sure bypass valve is in service position C Inspect and clean injector and injector screen D Inspect brine tubbing for kinks or ...

Page 37: ...ng for kinks or blockages check brine tube connections for air leak check brine line flow control for blockage 9 Softener regenerated at unexpected time of day A Power failure A Reprogram correct time into controller WARRANTY INFORMATION SoftPlus systems are backed by a comprehensive warranty program The Fleck 5810XTR2 control valve and related bypass assembly and media tank are manufactured by Pe...

Page 38: ...duct s was were originally installed Only products purchased from an Authorized Dealer or HomePlus Products Inc directly are eligible for this warranty The products must have been installed and operated in accordance with the instructions and operating conditions stated in the Owner s Manual Customer must register his or her warranty with HomePlus products Inc within 90 days of original purchase f...

Page 39: ...ies are in lieu of any other warranty whether expressed or implied written or oral including any warranty of merchantability or fitness for a particular purpose HomePlus Product Inc s liability arising out of the manufacture sale or supplying of the products or their use or disposition whether based upon warranty contract tort or otherwise shall not exceed the actual purchase price paid by the aut...

Page 40: ...40 MANUFACTURED BY HomePlus Products Inc 5 1490 Pearson Place Kamloops BC V1S 1J9 Canada Phone 250 374 2690 Fax 250 374 2692 www homeplusproducts com ...