HP 100-000, Quick Setup Manual

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Page 5: ... law Product notice This guide describes features that are common to most models Some features may not be available on your computer The information in this document is subject to change without notice Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in t...

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Page 7: ...ct Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Windows troubleshooting tools 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then under Action Center select Troubleshoot common computer problems Troubleshoot the most common computer hardware and soft...

Page 8: ...istant Maintains your computer performance and resolves problems faster by using automated updates on board diagnostics and guided assistance Select the HP Support Assistant app on the Start screen Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen select My computer and then select User guides Maintaining Your Computer this Guide Find safety and regulato...

Page 9: ... the risk of serious injury read the Safety Comfort Guide The guide is located on the web at http www hp com ergo 1 Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it 2 Connect all power cords from the monitor computer and accessories to a power surge protection device that is spec...

Page 10: ...then select User guides or visit http www hp com ergo After you complete the initial computer setup you might want to install additional software programs or hardware devices Check the operating system memory and other requirements listed before purchasing new software or hardware for your computer Follow the software manufacturer s directions to install the new software NOTE Use only licensed ori...

Page 11: ...panel If you are using an external audio system plug it into the Audio Out connector on the back panel Using an HDMI monitor If your computer has a graphics card with an HDMI High Definition Multimedia Interface connector Hewlett Packard recommends using a DVI or VGA connector for a monitor and using HDMI to connect a TV If you use HDMI to connect your monitor you may need to adjust some settings ...

Page 12: ...is available on the Playback tab select it NVIDIA High Definition Audio select models only ATI High Definition Audio select models only If neither of these is present select Realtek HDMI Output 6 Select Set Default 7 Select OK to close the window This completes the steps to activate HDMI sound Adjusting resolution To adjust resolution follow the instructions for your type of graphics card Press th...

Page 13: ...he window 3 Under the Desktops Displays window right click the monitor icon at the bottom left corner of the window and select Configure The DTV HDMITM 2 window opens 4 If your HP computer is connected to an HP monitor make sure that the Show only TV resolutions check box does not contain a check mark If your HP computer is connected to a non HP monitor make sure that the Show only TV resolutions ...

Page 14: ... and then press the power button on the computer The power indicator light on each of the displays will be amber the lights will turn blue when the PC starts NOTE During the initial setup only one display is active you may see various display states such as blank screens blue screens etc on the other displays until the setup is completed 5 When the setup is complete you will see the extended deskt...

Page 15: ... that has accumulated in and around the computer connectors for example the Ethernet and USB connectors Cleaning the keyboard and mouse When cleaning the keyboard keys use a low setting on a battery powered vacuum cleaner to avoid removing key caps and springs 1 Vacuum between the keys of the keyboard and along the grooves 2 Use a clean dry cloth and isopropyl rubbing alcohol to clean buildup on t...

Page 16: ...omputer and then press the Power button to restart the computer 3 If Windows opens immediately back up all important data to a backup hard disk drive 4 Contact Support whether it was possible or not to start up Windows Either the hard disk drive or the system board may need to be replaced Computer will not turn on or start Ensure that the cables connecting the computer to the external power source...

Page 17: ...closing programs does not work restart the computer 1 Press the Ctrl Alt Delete keys on the keyboard simultaneously 2 Select the Power icon and then select Restart Or press and hold the Power button on the computer for 5 or more seconds to turn off the computer and then press the Power button to restart the computer Error message Invalid system disk or Non System disk or Disk error When drive acti...

Page 18: ...ank and monitor power light is not lit Reconnect the power plug to the back of the monitor and to the wall outlet Press the Power button on the monitor Screen is blank Press the space bar on the keyboard or move the mouse to make the screen display visible again Press the Sleep button select models only or Esc on the keyboard to resume from Sleep mode Press the Power button to turn on the computer...

Page 19: ...ck on the keyboard to turn off Num Lock so that the arrow keys on the number keypad can be used Cursor does not respond to mouse movement Use the keyboard to save changes in all open programs and then restart your computer 1 Press the Alt Tab keys simultaneously to navigate to an open program 2 Press Ctrl S simultaneously to save your changes in the selected program Ctrl S is the keyboard shortcut...

Page 20: ...e receiver within 30 cm 12 inches of the receiver and away from interference from other devices 1 Unplug the receiver from a USB connector on the computer and then reconnect it Your computer model might have a connector dedicated to the receiver If you have a choice use a USB connector on the front of the computer 2 Check that the mouse is on A and push and hold the Connect button B on the undersi...

Page 21: ...abled and that the volume is set appropriately Ensure that you connected powered active speakers and that they are turned on Turn off your computer and then unplug and reconnect the speakers Ensure that the speakers are connected to an audio connector not a Line In or headphone connector To resume from Sleep mode press the Sleep button select models only or press Esc Unplug headphones if they are ...

Page 22: ...ry to move the antenna to a better position If the antenna is internal try to move the computer Try to connect again later or contact your Internet service provider ISP for assistance Software troubleshooting To repair software problems try these methods Turn the computer off completely and then turn it on again This is the easiest and sometimes the best way Update the drivers see Updating device ...

Page 23: ...tions Or to revert to an earlier version of a driver select Roll Back Driver and then follow the on screen instructions Microsoft System Restore If you have a problem that might be due to software that was installed on your computer use System Restore to return the computer to a previous restore point You can also set restore points manually NOTE Always use this System Restore procedure before you...

Page 24: ...ype r and then select Recovery Manager If prompted click Yes to allow the program to continue 2 Under I need help immediately select Software Program Reinstallation 3 Select Next at the Welcome screen A list of programs opens Check whether your program is there To reinstall a program using the Recovery Manager 1 From the Start screen type r and then select Recovery Manager 2 Select Software Progra...

Page 25: ...t Information From the Start screen type s and then select HP Support Information Don t forget to register Go to http www hp com apac register Where to get help 1 Use Windows Help and Support for help with hardware and software questions From the Start screen type h and then select Help and Support 2 Use Support Assistant From the Start screen type h and then select HP Support Assistant The HP Sup...

Page 26: ...pport guide Before upgrading your hardware Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer Refer to the setup instructions in the beginning of this guide for help with setting up If you have any problems setting up your system and turning it on immediately contact the HP Customer Care Center listed earlier in this guide and an HP C...

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Page 28: ...sily dismantled and recycled as much as possible The packaging that came with your computer is also designed for maximum recyclability Don t use a screen saver Screen savers can prevent your HP computer from going to sleep and thereby waste power Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is on We design to be more energy efficient Th...