HP elitepad-1000, User Manual

Page 1: ...User Guide ...

Page 2: ... features that are common to most models Some features may not be available on your tablet Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To obtain the latest user guide go to http www hp com support and ...

Page 3: ...not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The tablet and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iii ...

Page 4: ...iv Safety warning notice ...

Page 5: ...rdware 9 Locating software 9 Updating the software installed on the tablet 9 3 Connecting to a network 11 Connecting to a wireless network 11 Using the wireless controls 11 Using a WLAN 11 Using an Internet service provider 12 Setting up a WLAN 12 Configuring a wireless router 12 Protecting your WLAN 13 Connecting to a WLAN 13 Using HP Mobile Broadband select models only 14 Inserting and removing ...

Page 6: ...ons 26 Using power saving states 26 Initiating and exiting Sleep 26 Using the power meter and power settings 27 Setting password protection on wakeup 27 Using battery power 27 Factory sealed battery 27 Finding additional battery information 28 Using Battery Check 28 Displaying the remaining battery charge 28 Maximizing battery discharge time 28 Managing low battery levels 28 Identifying low batter...

Page 7: ...Using SoftPaq Download Manager 37 10 Backup and recovery 38 Backing up your information 38 Performing a system recovery 38 Using the Windows recovery tools 38 Using f11 recovery tools 39 Changing the boot device order 39 Using Windows Refresh or Windows Reset 40 11 Computer Setup and HP PC Hardware Diagnostics UEFI 41 Using Computer Setup 41 Starting Computer Setup 41 Navigating and selecting in C...

Page 8: ...13 Specifications 46 Input power 46 Operating environment 46 Appendix A Traveling with the tablet 47 Appendix B Electrostatic discharge 48 Index 49 viii ...

Page 9: ...nformation see Using antivirus software on page 34 Get to know your tablet Learn about your tablet features Refer to Getting to know your tablet on page 4 and Navigating using touch gestures on page 17 for additional information Find installed software Access a list of the software preinstalled on the tablet On the Start screen swipe up from the center of the touch screen to display the Apps scree...

Page 10: ...l Notices To access this guide 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then tap User guides Regulatory and safety information Environmental information Safety Comfort Guide To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides or Go to http www hp com ergo Proper wor...

Page 11: ...ot provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed c...

Page 12: ...he search box In the search box type c and then tap CyberLink YouCam 3 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 4 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 5 Webcam status light front On The webcam is on 6 Near Field Communications NFC...

Page 13: ...ssion keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides Front 5 ...

Page 14: ...tures still photographs and allows video conferences and online chat by means of streaming video To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam 4 Volume up button To increase speaker volume press the top edge of the button 5...

Page 15: ...y To unlock the autorotate feature slide the switch again or Swipe from the right edge of the touch screen to display the charms tap Settings tap the screen icon and then tap the autorotate icon To unlock the autorotate feature tap the autorotate icon again 3 Integrated microphones 2 Record sound 4 Power button When the tablet is off press the button to turn on the tablet When the tablet is on pre...

Page 16: ...ou contact support Serial number Product number Regulatory information Changing your tablet s settings You can change view and screen brightness Changing your tablet s view Your tablet s orientation or view changes automatically from landscape to portrait view or from portrait to landscape view 1 To change the view of your tablet from landscape view to portrait view Hold the tablet vertically and ...

Page 17: ...cal slider displays that controls the screen brightness NOTE On the Windows desktop you can also tap the Power Meter icon in the notification area at the far right of the taskbar tap Adjust screen brightness and then move the slider next to Screen brightness at the bottom of the screen Finding your hardware and software information Locating hardware To find out what hardware is installed on your t...

Page 18: ...external devices Many updates provide security enhancements Update the operating system and other software installed on the tablet as soon as the tablet is connected to the Internet Access the updates on the HP website at http www hp com 10 Chapter 2 Getting to know your tablet ...

Page 19: ...headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant a...

Page 20: ...em install a network cable to connect your wireless tablet to the modem and test the Internet service NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet servi...

Page 21: ... on the Start screen tap the HP Support Assistant app Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on 2 On the Start screen swipe from the right edge of the touch screen to display the charms tap Settings and then tap the network icon or On the Windows desktop tap the network status icon in the notification area at the far right of the taskbar 3 ...

Page 22: ...telecommunications standard EV DO Evolution Data Optimized which provides access to networks based on the code division multiple access CDMA telecommunications standard LTE Long Term Evolution which provides access to networks supporting LTE technology You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is etched on the rear of your tabl...

Page 23: ...s door 2 5 Insert the SIM into the SIM slot 3 and then push to lock it or Push the SIM again to remove it from the SIM slot 6 Insert the door hinge 1 and then close the access door 2 7 Reconnect external power 8 Reconnect external devices 9 Turn on the tablet Connecting to a wireless network 15 ...

Page 24: ...llowing Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 16 Chapter 3 Connecting to a network ...

Page 25: ...ch screen directly with your fingers One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move NOTE When many apps are displayed on the Start screen you can slide your finger to move the s...

Page 26: ... to open it NOTE Press and hold your finger on an object to open a help screen that provides information about the object Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image Place two fingers on the screen and then drag them in an up down left or right motion 18 Chapter 4 Navigating using touch gestures ...

Page 27: ...ut by placing two fingers apart on the display and then moving your fingers together 2 finger click 2 finger click allows you to make menu selections for an object on the screen NOTE Using 2 finger click is the same action as using right click with a mouse Place two fingers on the TouchPad zone and press to open the options menu for the selected object Using touch screen gestures 19 ...

Page 28: ... to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes Edge swipes allow you to access toolbars on your tablet for tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change setting...

Page 29: ...y from the left edge to switch between apps Without lifting your finger swipe back toward the left edge to display all open apps Top edge swipe The top edge swipe displays app command options that allow you to customize apps Gently swipe finger from the top edge to reveal the app command options Using touch screen gestures 21 ...

Page 30: ...ght of the taskbar 2 Tap each character continuing until you have spelled out the name or word that you are entering into the data field NOTE Suggested words may be displayed at the top of the keyboard If an appropriate word is displayed tap to select it 3 Tap enter on the keyboard To change settings for the on screen keyboard 1 Swipe from the right side of the touch screen to display the charms a...

Page 31: ...u can create a bolder stroke by pressing harder on the screen with the digital pen Pressure sensitivity may not be enabled or supported depending on the application or program To change pen settings such as pen sensitivity swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap Control Panel Tap Hardware and S...

Page 32: ...ss the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides NOTE Volume can also be controlled through the operating system and some programs NOTE Refer to the Getting to know your tablet on page 4 section for information on what type of volume controls your tablet has Connecting headphones You can connect wired headphones to the headphone jack ...

Page 33: ...so and then tap Sound Recorder 3 Tap Start Recording and speak into the microphone 4 Save the file to your Windows desktop 5 Open a multimedia program and play back the recording To confirm or change the audio settings on your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 In the search box type c and then tap Control Panel 3 T...

Page 34: ...hen tap Shut down If the tablet is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press and hold the power button for at least 5 seconds Disconnect the tablet from external power Setting power options Using power saving states Sleep is enabled at the factory When Sleep is initiated the screen clears and your w...

Page 35: ...left pane tap Require a password on wakeup 4 Tap Change Settings that are currently unavailable 5 Tap Require a password recommended NOTE If you need to create a user account password or change your current user account password tap Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 6 Ta...

Page 36: ...e tablet must be connected to external power for Battery Check to work properly 2 To access battery information tap the HP Support Assistant app on the Start screen and then tap Battery and performance Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge Tap the power meter i...

Page 37: ...rk and shut down the tablet Conserving battery power Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options Select low power use settings through Power Options Turn off wireless and LAN connections when you are not using them Disconnect unused external devices that are not plugg...

Page 38: ...recovery When you connect the tablet to external AC power the following events occur The battery begins to charge If the tablet is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur The tablet switches to battery power The display brightness is automatically decreased to save battery life 30 Chapter 6 Power ma...

Page 39: ...r see Inserting and removing a SIM on page 14 2 Hold the card label side up with the connectors facing the tablet and insert the card in the slot 3 Push the card to lock it 4 Close the access door See Inserting and removing a SIM on page 14 Removing a memory card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the memory card 1 Save...

Page 40: ...4 Push in on the card 1 and then remove it from the slot 2 5 Close the access door 32 Chapter 7 External cards and devices ...

Page 41: ...rized access to Computer Setup and other system identification information BIOS administrator password in Computer Setup Unauthorized startup from an optional external flash drive Boot options feature in Computer Setup Unauthorized access to a Windows user account Windows user password Unauthorized access to data HP Drive Encryption software Windows Defender Using passwords A password is a group o...

Page 42: ...d Protects access to Computer Setup Using antivirus software When you use the tablet to access email a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provid...

Page 43: ... the firewall Installing critical security updates CAUTION Microsoft sends out alerts regarding critical updates To protect the tablet from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings on the Start screen swipe from the right side of the screen tap...

Page 44: ...tches Cleaning procedures Follow the procedures in this section to safely clean your tablet WARNING To prevent electric shock or damage to components do not attempt to clean your tablet while it is turned on Shut down the tablet Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any tablet surface Liquids dripped on the sur...

Page 45: ...ion SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP website To use SoftPaq Download Manager to download SoftPaqs y...

Page 46: ...ation Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup For more information on the Windows backup features see Windows Help and Support P...

Page 47: ...Windows Help and Support Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the tablet are permanently removed The f11 recovery tool reinstalls the operating system drivers Windows updates and language packs that were installed at the factory All other software app...

Page 48: ...dows Refresh or Windows Reset When your tablet is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you The Windows Reset option allows you to perform detailed reformatting of your tablet or remove personal information before you give away or recycle your tablet For more information on these features see ...

Page 49: ...sly The Startup menu is displayed 3 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Shut down the tablet 2 To power on the tablet press the Power button and Volume down button simultaneously The Startup menu is displayed 3 Press f10 to enter Computer Setup Tap a menu or a menu item to select it To close open...

Page 50: ...ompressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet you need to know the version of the system BIOS currently installed To display BIOS versio...

Page 51: ...e path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your tablet to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after th...

Page 52: ...ower button and Volume down button simultaneously 3 Select System Diagnostics 4 Select the type of diagnostic test that you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press anywhere on the screen 44 Chapter 11 Computer Setup and HP PC Hardware Diagnostics UEFI ...

Page 53: ... U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English Email support Find support telephone numbers Locate an HP service center Contacting support 45 ...

Page 54: ...er within the following specifications Input Power Rating Operating voltage and current 9 V DC 1 1A 10W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The tablet operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating writing to optical disc 5 C to ...

Page 55: ...the discretion of the airline If you plan to use the tablet during a flight check with the airline in advance If you are shipping the tablet use suitable protective packaging and label the package FRAGILE If the tablet has a wireless device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devic...

Page 56: ...structions direct you to unplug the tablet unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted meta...

Page 57: ...g 29 F f11 recovery 39 firewall software 34 G GPS 14 H hard drive recovery 39 headphone audio out jack 7 HP Client Security 35 HP Mobile Broadband disabled 14 HP PC Hardware Diagnostics UEFI 43 I input power 46 Internet connection setup 12 J jacks audio in microphone 7 audio out headphone 7 K keys volume 24 L labels serial number 8 left edge swipe 21 low battery level 28 M memory card inserting 31...

Page 58: ...touch screen using 17 traveling with the tablet 47 turning off the tablet 26 U unresponsive system 26 user password 34 using external AC power 29 power saving states 26 V volume adjusting 24 buttons 24 keys 24 W warranty period 8 webcam 4 25 Windows Refresh 40 Windows button identifying 5 wireless antennas identifying 4 wireless certification information 8 wireless controls operating system 11 wir...