HP StorageWorks Ultrium 460, User Manual

Page 1: ...HP StorageWorks Ultrium full height SCSI Tape Drives user guide Part number EH853 90905 Second edition February 2007 ...

Page 2: ... be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linear Tape Open LTO LTO Logo Ultrium and Ultrium Logo are trademarks of Certance HP and IBM in the US other countries or both Patented under one or more of U S Patents Nos 5 003 307 5 016 009 5 463 390 5 506 580 held by Hi fn Inc Microsoft Windows Windows NT ...

Page 3: ... ID 15 Usage models 16 Other usage models 17 Using the HP StorageWorks Tape CD ROM 17 2 Drivers and backup software 19 Install drivers 19 Installing on Windows 19 Installing on UNIX 19 Installing on IA64 19 Upgrade backup software 19 Enabling encryption 20 3 Installing an internal tape drive 21 Check the drive s SCSI ID 21 Prepare mounting bay 22 Attach mounting hardware 23 HP ProLiant servers 23 ...

Page 4: ...ating your tape drive 47 Loading a cartridge 47 Unloading a cartridge 47 Removing power from the drive 48 9 Use the correct media 49 Cartridges 49 Cleaning cartridges 49 Data cartridges 49 HP Ultrium WORM data cartridges 50 Encryption 50 Write protecting cartridges 50 Cleaning the tape drive 51 Handling cartridges 51 Operating and storage environment 52 10 Using HP OBDR 53 Compatibility 53 What do...

Page 5: ...uide 67 SCSI in HP StorageWorks Ultrium devices 67 Daisy chaining devices 67 SCSI terminology 67 Setting up the SCSI bus 68 SCSI ID numbers 68 Identifying SCSI IDs 68 Setting the SCSI ID on HP StorageWorks Ultrium drives 69 SCSI termination 69 Removable drives 69 Internal drives 69 External drives 70 SCSI cables 72 Cable length 72 Cable quality 72 With internal devices 72 With external devices 73 ...

Page 6: ...I ID 31 12 Connecting the SCSI cable 33 13 Connecting the power cable 34 14 Extractor lever on tape drive fully open 36 15 Inserting the tape drive 37 16 SCSI address switch on tape array 38 17 Extractor lever in out position 39 18 Removing the tape drive 39 19 Front view of full height Ultrium external tape drive 43 20 Inserting a cartridge 47 21 Ejecting a cartridge 48 22 Write protecting a cart...

Page 7: ...pecifications internal drives 26 5 Electrical specifications external drives 34 6 Electrical specifications removable drives 35 7 LED sequences 43 8 Rear panel LED sequences 46 9 Data cartridge compatibility 49 10 Environmental specifications for Ultrium tape drives 61 Ultrium full height SCSI Tape Drives 7 ...

Page 8: ...8 ...

Page 9: ...bsite http www hp com support manuals In the Storage section click Tape Storage and Media and then select your product Document conventions and symbols Table 1 Document conventions Convention Element Blue text Table 1 on page 9 Cross reference links and e mail addresses Blue underlined text http www hp com website addresses Bold text Keys that are pressed Text typed into a GUI element such as a bo...

Page 10: ... com go storagewarranty Registering your tape drive Once you have installed and tested your HP StorageWorks Ultrium tape drive please take a few minutes to register your product on the following website http www register hp com To ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel abl...

Page 11: ...m service_locator http www hp com support manuals http www hp com support downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP Ultrium full height SCSI Tape Drives 11 ...

Page 12: ...12 About this guide ...

Page 13: ...le tape drives These are Ultra 160 SCSI devices with a maximum burst transfer speed of 160 MB second They can write uncompressed data at up to 30 MB second 108 GB hour or compressed data at up to 60 MB second 216 GB hour assuming 2 1 compression For a detailed product specification please refer to our World Wide Web site http www hp com 1 On Off switch external drives only 5 Drive LED 2 Eject butt...

Page 14: ...tape drive is supplied with a 68 pin wide VHD to HD SCSI cable to attach to the host server See also Installing an external Ultrium tape drive Check the usage models on Usage models This shows how the HP StorageWorks Ultrium tape drive can be used in different system architectures Removable drives The individual tape drives are connected to their host server via the high density LVD SE SCSI connec...

Page 15: ...s but performance may be impaired Do not use with Ultrium 1840 or 960 tape drives and do not daisy chain Ultrium 460 tape drives Ultra wide LVD and single ended These are not recommended configurations as they will restrict performance Ultra narrow single ended No This will severely restrict performance and you will need a suitable cable or adapter High Voltage Differential No The drive will not w...

Page 16: ...they should always be directly attached to suitably rated SCSI connector on the storage server A Server B Tape drive Figure 2 Usage model The following table shows the recommended usage models and Optimizing performance provides further information about factors that can affect performance 16 Before you start ...

Page 17: ...e Tools to check tape performance and test whether your disk subsystem can supply data at the optimum transfer rate You can also use these tools to calibrate your restore performance and maximal tape performance with more compressible data Other usage models The tape drive may work with other usage models such as network attach storage NAS and storage area networks SAN but HP does not currently pr...

Page 18: ...18 Before you start ...

Page 19: ...andard built in device drivers To upgrade drivers we recommend that you patch to the latest version of the operating system or configure device files as described in the UNIX Configuration Guide on the CD ROM Installing on IA64 If you are installing on an IA64 system such as an HP Integrity server check http www hp com go connect for the latest information on the availability of backup application...

Page 20: ...e you have a backup application that supports HP StorageWorks Ultrium tape drives and download any upgrades or patches if required Enabling encryption Your HP Ultrium 1840 tape drive includes hardware capable of performing data encryption while writing and data decryption while reading both at full speed This is only possible with LTO 4 media See also refer to Encryption on page If you wish to mak...

Page 21: ...be assigned any unused ID between 0 and 15 Do not use SCSI ID 7 which is reserved for the SCSI controller SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus CAUTION Static electricity can damage electronic components Always wear an antistatic wriststrap if possible If not to equalize the electromagnetic charges touch a bare...

Page 22: ...ING To avoid personal injury or damage to the server or tape drive ensure that the server is disconnected from the mains power supply while you install the drive CAUTION Static electricity can damage electronic components Always wear an antistatic wriststrap if one is available If not after you have disconnected power from the server and removed the cover touch a bare metal part of the chassis Sim...

Page 23: ... server does not require special mounting hardware proceed to Install drive now CAUTION The Ultrium half height drive only allows 3 mm of the engagement of the screw into the drive If you remove an existing drive do not assume the screws that you remove are the correct length for your new Ultrium drive Always use the screws supplied with your Ultrium drive HP ProLiant servers NOTE If mounting hard...

Page 24: ...ot be used If in doubt refer to your HP ProLiant server documentation Mounting screws Other HP ProLiant server models such as ML350 and ML370 only require the use of special locating screws with no mounting rail Use a T8 Torx screwdriver to attach the appropriate screws You may need to purchase the M3 screws separately Position the screws as shown in Figure 6 HP ProLiant ML350 Use M3 mounting scre...

Page 25: ...ounting rails attached to the filler panel These can be removed and attached to the tape drive with screws Install drive Slide the tape drive into the open bay aligning the tray or rails with the slots in the bay as shown in Figure 7 Figure 7 Installing tape drive If your server does not use mounting hardware check that the holes in the chassis are aligned with the holes in the side of the tape dr...

Page 26: ...cumentation to ensure that the SCSI bus and cabling supports the tape drive s bus speeds Ultra320 for Ultrium 1840 and 960 tape drives Ultra160 for Ultrium 460 tape drives 2 Attach the SCSI ribbon cable supplied with the tape drive to the SCSI host bus adapter and connect it to the SCSI connector of the drive as shown in Figure 8 3 Attach a spare power cable from the server s internal power supply...

Page 27: ...ng of the SCSI bus and at the end of the SCSI bus Termination is normally enabled by default on the HBA and most internal SCSI cables have a terminator attached This will usually be a small rectangular block of plastic attached to the cable end and marked SCSI Terminator Therefore assuming the HBA is the first device on the bus you should check that the second terminator is placed after the last d...

Page 28: ...n to lock the tape drive into position as shown in Figure 9 1 Plastic rail 2 Server latch Figure 9 Securing drive mounting hardware used 2 Ensure blanking plates are in place over empty bays and replace the cover on the server No mounting hardware used 1 Use the M3 screws provided with the tape drive in the screw pack labeled General Mounting Screws Check that the holes in the chassis are aligned ...

Page 29: ...ews supplied with tape drive Figure 10 Securing drive no mounting hardware used 2 Ensure blanking plates are in place over empty bays and replace the cover on the server Ultrium full height SCSI Tape Drives 29 ...

Page 30: ...30 Installing an internal tape drive ...

Page 31: ...pically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus Figure 11 Setting the SCSI ID 1 Determine whether you need to change the SCSI ID from the default of 3 For many operating systems you can install and run HP Library Tape Tools from the HP StorageWorks Tape CD ROM to check your server s current SCSI configuration This will provide informat...

Page 32: ...roducts http www hp com go connect CAUTION To avoid damaging the computer or tape drive ensure that both are powered off while you attach the SCSI cable 1 Make sure you are connecting to a recommended SCSI bus type For optimum performance your tape drive should only be connected to a SCSI bus that can transfer data at a rate that supports the tape drive s maximum burst transfer speed HP Ultrium 18...

Page 33: ... a terminator If the tape drive is on a dedicated SCSI bus it does not require a terminator When the cable is connected to the SCSI IN connector the enclosure provides active termination If it is not the only device on the SCSI bus you must make sure that the SCSI bus is terminated You can do this in two ways Place the tape drive at the end of the chain and attach the HD connection on the SCSI cab...

Page 34: ...ents 100 240 VAC 50 60 Hz auto ranging 0 7A maximum 100 240 VAC 50 60 Hz auto ranging 0 8A maximum 100 240 VAC 50 60 Hz auto ranging 0 7A maximum 1 Plug the power cable securely into the socket on the rear panel of the drive 2 Plug the other end of the power cable into the power outlet The power on off switch is on the front panel see Figure 13 1 Power cable 2 Power on off switch Figure 13 Connect...

Page 35: ...nging 0 7A maximum 5V 3 5A typical 5V 4 5A maximum 12V 1 0A typical 12V 2 0A typical 5V 3 5A typical 5V 4 0A maximum 12V 1 0A typical 12V 3 0A typical Airflow requirements The HP Tape Array 5300 is designed to provide adequate airflow for up to two full height tape drives such as the Ultrium 1840 960 or 460 tape drives or up to four half height tape drives As long as the tape array is fully popula...

Page 36: ...ling a tape drive make sure that the extractor lever is in the fully open position pulled out 1 Extractor lever open Figure 14 Extractor lever on tape drive fully open CAUTION When handling a tape drive hold the drive by the side carrier framework To avoid possible damage do not hold the body of the drive and do not push or pull on the tape drive s front panel 2 Slide the tape drive into one of th...

Page 37: ...ch drive is attached to a separate server Under this configuration the SCSI IDs of each tape drive will not conflict with each other as they are each installed onto a separate SCSI bus This is the recommended configuration for Ultra320 devices such as the Ultrium 1840 and Ultrium 960 tape drives If you daisy chain devices make sure that the devices are of the same SCSI type and that each device on...

Page 38: ...e terminator to the appropriate SCSI OUT connector on the tape array Replacing the drive HP StorageWorks Ultrium removable drives can be removed and replaced without powering down the tape array However you should be aware of the following If all drives in the tape array are powered up when the system is turned on the host will be aware of those drives You can remove any of those drives and replac...

Page 39: ...osition 2 Using the extraction lever pull the drive gently and firmly out of the tape array Figure 18 Removing the tape drive 3 To insert another drive follow the instructions in Install the drive Ultrium full height SCSI Tape Drives 39 ...

Page 40: ...40 Installing a removable Ultrium tape drive ...

Page 41: ... drive Either follow the on screen instructions to search for the required driver on the HP StorageWorks CD ROM or cancel the wizard and run the install package from the CD ROM Installing drivers other operating systems Drivers are included with the operating system and should be loaded automatically NOTE Certain backup applications require you to use their own Tape driver instead of the HP Ultriu...

Page 42: ...42 Verify installation ...

Page 43: ...n required All LEDs OFF Drive may not have power may be faulty or may have been power cycled or reset during a firmware upgrade Make sure the drive is switched on The power on off switch on an external drive incorporates a green LED Check the power cable connection and replace the cable if necessary On external drives you can use the power cable from your monitor or another device to check that th...

Page 44: ...r service Ready is ON The drive is ready for operation None This is normal Ready FLASHES The drive is carrying out a normal activity read write None If the drive is upgrading firmware do not reset or power cycle it Ready FLASHES steady ON FLASHES The drive is in OBDR mode See Running HP OBDR on page 54 for further details Ready FLASHES fast The drive is downloading firmware None Do not reset or po...

Page 45: ...he tape just ejected is faulty Unload the tape cartridge Make sure that you are using the correct format cartridge an Ultrium data cartridge or Ultrium universal cleaning cartridge See Use the correct media on page 49 Reload the cartridge If the Tape LED still flashes or starts flashing during the next backup load a new or known good cartridge If the Tape LED is now off discard the suspect tape ca...

Page 46: ... or reset the drive Upgrade the firmware If the condition persists call for service Table 8 Rear panel LED sequences LED Sequence Cause Action required All LEDs OFF The enclosure is not providing auto termination Check that the drive s SCSI cable is connected to the SCSI IN connector Check whether a terminator or other SCSI cable is plugged into the SCSI OUT connector If a terminator is connected ...

Page 47: ...acing the drive door 2 Apply gentle pressure until the drive takes the cartridge and loads it See Figure 20 on page 47 3 The Ready light flashes green while the drive performs its load sequence When the cartridge is loaded the Ready light shows steady green Unloading a cartridge CAUTION Never try to remove a cartridge before it is fully ejected 1 Press the Eject button on the front panel Ultrium f...

Page 48: ...and eject the cartridge The rewind process may take up to 10 minutes The Ready light will flash to indicate that the unload is still in progress Removing power from the drive To ensure reliable operation do not remove power from the drive during read write fast search load and unload activities 48 Operating your tape drive ...

Page 49: ...optimum performance always use a data cartridge that matches the specification of your tape drive see Table 9 on page 49 A lower specification will have a lower transfer speed and may not support write activities a higher specification will not support read or write HP recommends Ultrium 1 6 TB RW and Ultrium 1 6 TB WORM tape cartridges for use with Ultrium 1840 tape drives Ultrium 800 GB RW and U...

Page 50: ...ncludes hardware capable of performing data encryption at full speed while writing data and decrypting when reading This is only possible with LTO4 media C7974A or C7974W no encryption will be performed when writing earlier generations of tape By default the tape drive will not encrypt data so that tapes can be read by any other compatible tape drive If you wish to make use of the encryption capab...

Page 51: ...hould only be used when the orange Clean LED is flashing 1 Insert the Ultrium universal cleaning cartridge 2 The drive will carry out its cleaning cycle and eject the cartridge on completion which can take up to 5 minutes During the cleaning cycle the orange Clean LED will be on solidly and the green Ready LED will flash Each HP Ultrium universal cleaning cartridge cleaning cartridge C7978A can be...

Page 52: ... will render them unusable Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows Operation 10 C to 45 C 50 F to 113 F Day to day storage in plastic container 16 C to 32 C 60 F to 90 F Non condensing relative humidity 10 to 80 operating 20 to 60 non operating Wet bulb temperature should not exceed 26C 79F Tapes intende...

Page 53: ...ruption because of an operating system error File corruption because of an application software error Viruses that prevent you from booting your system correctly User errors that stop you from booting your system correctly When you run HP One Button Disaster Recovery your tape drive goes through the following sequence 1 It goes into a special disaster recovery mode that enables it to restore your ...

Page 54: ... to tape in CD ROM format Figure 23 Inserting cartridge for OBDR 2 Hold down the eject button on the tape drive and keep it pressed down while power cycling the tape drive This activates the HP One Button Disaster Recovery process Release the button as soon as the Ready LED on the front panel flashes in the OBDR sequence This is a repeated pattern of flashing steady on flashing 1 external drives o...

Page 55: ...l data restore 5 Once the operating system has been set up and rebooted the Ready LED display on the tape drive changes to constant green and you can remove the backup cartridge if you wish You are now ready to run a normal data restore Follow the normal process for your restore application If restore fails If the restore fails for any reason refer to our World Wide Web site http www hp com go obd...

Page 56: ...56 Using HP OBDR ...

Page 57: ...u will need to be connected to the internet for this Run tests allows you to run proactive tests on your drive such as the drive assessment test which will verify the functionality of your drive in around 20 minutes HP recommends running this test before calling HP Support You will need to provide a trusted cartridge that can be written to during this test Generate a support ticket this is a full ...

Page 58: ...lenecks can occur are Disk subsystem A single spindle disk will not be able to deliver good data throughput for an Ultrium 1840 or 960 tape drive at any compression ratio To maximize the capability of these tape drives utilize aggregated disk sources RAID with multiple disk spindles A single spindle disk may be sufficient for an Ultrium 460 tape drive depending on your data s compressibility Best ...

Page 59: ...mpressible data Examples of files that compress well are plain text files spreadsheets those that compress poorly are those that are either compressed as part of their format such as JPEG photographic files or stored as compressed such as ZIP files or gz Z files on Unix platforms Ultrium full height SCSI Tape Drives 59 ...

Page 60: ...60 Diagnostic Tools and Performance ...

Page 61: ... to 80 RH non condensing Storage 40 to 151 F 40 to 66 C 10 to 95 RH non condensing Are you using new cartridges or a different brand of cartridge Have you been using the particular cartridge for a very long time The problem could lie with the cartridge 1 Check through the media chapter on Use the correct media on page 49 2 Check that you are using an Ultrium cartridge Compatible media can be recog...

Page 62: ...hp com support The cartridge is jammed If the cartridge is jammed or the backup application is unable to eject it you can force eject the cartridge Once the cartridge is successfully ejected it is good practice to run Library Tape Tools to diagnose the problem and to upgrade the firmware If the failure occurs regularly contact customer service at http www hp com support 1 Either press and hold the...

Page 63: ... on page Ultrium 1 6 TB RW C7974A and Ultrium 1 6 TB WORM C7974W tape cartridges for use with Ultrium 1840 tape drives Ultrium 800 GB RW C7973A and Ultrium 800 GB WORM C7973A tape cartridges for use with Ultrium 960 tape drives Ultrium 400 GB RW C7972A tape cartridges for use with Ultrium 460 tape drives 3 Make sure that you have loaded the cartridge with the correct orientation see Loading and un...

Page 64: ...64 Troubleshooting ...

Page 65: ...power and SAS cables and slide it carefully out of the mounting bay 6 Put the drive into the packaging that contained the replacement drive 7 Return the faulty drive to your local HP Service Center Instructions on where to return faulty drives will be shipped with the replacement drive You must ship the defective drive back to HP within a defined period of time normally five 5 business days The de...

Page 66: ...66 Replacing a tape drive ...

Page 67: ... devices If you need to connect multiple devices to the bus performance may be restricted if there are too many devices on the bus that are accessed simultaneously Connecting devices of lower SCSI specification such as Ultra2 or Ultra SCSI may also restrict performance to your tape drive Using Single Ended 8 Bit SCSI devices on the same bus is not recommended as performance will be severely impact...

Page 68: ...ame bus as any hard disks Identifying SCSI IDs If your computer already has devices connected to the SCSI bus you will need to know their IDs to avoid any conflict with the new tape drive Here are some methods of finding out the information The fastest and easiest way is to run HP Library Tape Tools from the HP StorageWorks CD ROM HP Library Tape Tools will check your SCSI configuration including ...

Page 69: ...d devices to be connected to the same bus They detect the type of bus and automatically supply the correct termination Normally the HBA forms one end of the SCSI bus and provides termination You only need to ensure that the other end of the bus is terminated Removable drives For HP StorageWorks Ultrium removable tape drives termination is provided by connecting a terminator to the spare SCSI conne...

Page 70: ...ble and thus its termination must be disabled See the host bus adapter s documentation for details of how to do this External drives For HP StorageWorks Ultrium external tape drives the enclosure provides active termination As long as the drive is the only device on the SCSI chain no terminators are required The green ACT Term LED on the rear of the drive indicates whether auto termination is acti...

Page 71: ...connector on the second device Assuming you have two Ultrium tape drives connected the enclosure on the second drive provides termination The green ACT Term LED on the rear of the first drive will be off while on the rear of the second drive it will be on If the second device is not an Ultrium external drive make sure that it is terminated using an LVD rated multimode terminator Ultrium full heigh...

Page 72: ...eters Cable quality It is important to use good quality cables Generally speaking cable quality affects performance and reliability This is particularly true for external shielded cables Look after your SCSI cables In particular take care when connecting or disconnecting not to damage the high density connectors Avoid putting excessive twists in external shielded cables as this can cause premature...

Page 73: ...nal s value is determined by comparing the signal to a paired ground wire Signal quality tends to decrease over longer cable lengths or at increased signal speed With low voltage differential LVD signaling signals travel along two wires and the difference in voltage between the wire pairs determines the signal value This enables faster data rates and longer cabling with less susceptibility to nois...