HPE Apollo z70, Maintenance And Service Manual

Page 1: ...019 Edition 2 Abstract This document is for the person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels ...

Page 2: ...omputer software Valid license from Hewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise web...

Page 3: ...ous chassis cable spare kit 10 Power cord spare part 11 Server options 11 Customer self repair 12 Removal and replacement procedures 21 Safety considerations 21 Electrostatic discharge 21 Symbols on equipment 21 Rack warnings and cautions 22 Server warnings and cautions 23 Preparation procedures 24 Power up the server 24 Power down the server 24 Remove the server 25 Remove the chassis from the rac...

Page 4: ...system rear panel components 42 Power supply LED 43 Fans 43 Fan bay numbering 44 Fan mode behavior 44 Drive bay numbering 44 1U system drive bay numbering 44 2U system drive bay numbering 44 Low profile LFF drive LED definitions 45 RCM module ports 46 RCM module LEDs 47 Cabling 48 Cabling guidelines 48 Front I O cabling 49 Server node power cabling 50 1U server node power cabling 50 2U server node...

Page 5: ...other resources 57 Accessing Hewlett Packard Enterprise Support 57 Accessing updates 57 HPE Proactive Care service 58 Warranty information 58 Regulatory information 58 Documentation feedback 59 Acronyms and abbreviations 60 5 ...

Page 6: ...tssurfer Item Description 1 Access panel spare part on page 6 2 PDB air baffle spare part on page 7 3 PDB pass through board bracket spare part on page 7 4 Power supply blank spare part 5 Server blank spare part 6 Drive bay bezel spare part on page 7 7 Front bezel spare part on page 7 8 LFF drive blank spare part Access panel spare part Customer self repair on page 12 Mandatory Description Spare p...

Page 7: ...number Drive bay bezel P07299 001 Front bezel spare part Customer self repair on page 12 Mandatory Description Spare part number Front bezel 875065 001 For more information on the removal and replacement procedures for the front bezel see Removing and replacing the front bezel on page 27 Miscellaneous blank spare parts Customer self repair on page 12 Mandatory Description Spare part number LFF dri...

Page 8: ...pare part on page 8 2 Fan spare part on page 9 3 RPS link board spare part on page 9 4 Power distribution board spare part on page 9 5 PDB pass through board spare part on page 9 6 Power supply spare part on page 9 7 Right rack ear assembly spare part 8 Left rack ear assembly spare part 9 Server node power cable spare parts on page 10 10 Drive backplane to PDB power cable spare part on page 10 11 ...

Page 9: ... self repair on page 12 No Description Spare part number Power distribution board P06173 001 PDB pass through board spare part Customer self repair on page 12 No Description Spare part number PDB pass through board 800356 001 Power supply spare part Customer self repair on page 12 Mandatory Description Spare part number HPE 1600 W Flexible Slot Platinum Plus Hot plug Low Halogen Power Supply 86337...

Page 10: ...ble spare part Customer self repair on page 12 No Description Spare part number Drive backplane to PDB power cable 808851 0011 1 The 808851 001 spare kit contain multiple cable spares Only the drive power cable PN 799937 001 is used in this chassis Fan power cable spare part Customer self repair on page 12 No Description Spare part number Fan power cables 808848 001 Miscellaneous chassis cable spa...

Page 11: ...tt Packard Enterprise continually improves and changes product parts For complete and current supported spare parts information see the Hewlett Packard Enterprise PartSurfer website http www hpe com info partssurfer Customer self repair on page 12 Mandatory Description Spare part number RCM module spare part 800361 001 For more information on the removal and replacement procedures see Removing and...

Page 12: ...erprise you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in Hewlett Packard Enterprise billing you for the replacement With a customer self repair Hewlett Packard Ente...

Page 13: ...remplacer ces pièces les coûts de déplacement et main d œuvre du service vous seront facturés Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se ...

Page 14: ...e für die das Customer Self Repair Verfahren optional ist Diese Teile sind auch für Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen möchten können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen HINWEIS Einige Hewlett Packard Enterprise Teile sind nicht für Customer...

Page 15: ...ión que un proveedor de servicios autorizado realice la sustitución de estos componentes Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes Según la disponibilidad y la situación geográfica los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable Si la situación geográfica lo permite se puede solicitar la entrega en el mismo ...

Page 16: ...gewenst belt u het Hewlett Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden moet u het defecte on...

Page 17: ...écnico o ajude por telefone A Hewlett Packard Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à Hewlett Packard Enterprise Nos casos em que isso for necessário é preciso enviar a peça com defeito à Hewlett Packard Enterprise você deverá enviar a peça com defeito de volta para a Hewlett Packard Enterprise dentro do período de tempo...

Page 18: ...18 Customer self repair ...

Page 19: ...Customer self repair 19 ...

Page 20: ...20 Customer self repair ...

Page 21: ...megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have an...

Page 22: ...NING To reduce the risk of injury from electric shock remove all power cords to disconnect power from the system completely Rack warnings and cautions WARNING When all components are removed the system weighs 17 21 kg 37 94 lb When all components are installed the system can weigh up to 22 65 kg 49 94 lb Before configuring your rack solution be sure to check the rack manufacturer weight limits and...

Page 23: ... responsible for any injury or damage caused by the mishandling of the chassis CAUTION Before installing the system into a rack be sure to properly scope the limitations of the rack Before proceeding with the installation consider the following You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can accommodate the maximum weight of the system Be...

Page 24: ...nitiates an automatic power up sequence when the servers are installed If the default setting is changed use one of the following methods to power up each server Procedure Select a power up action in the AMI MegaRAC SP X GUI Press and release the Power On Standby button When the server goes from standby mode to full power mode the power LED changes from amber to green Power down the server IMPORTA...

Page 25: ...ted with a component or a blank CAUTION To avoid damage to the server or server blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or server blank Procedure 1 Back up all server data 2 Power down the server on page 24 3 Disconnect all peripheral cables from the server 4 Loosen the release lever thumbscrew...

Page 26: ...source b Disconnect each power cord from the chassis 3 Disconnect all peripheral cables from the servers and chassis 4 If installed remove the front bezel 5 Remove the LFF hot plug drives 6 If installed remove the RCM module 7 Remove the power supplies 8 If installed remove the server blanks 9 Remove the server nodes Procedure 1 Loosen the rack ear thumbscrews 2 Pull the thumbscrews to extend the ...

Page 27: ...4 Place the chassis on a sturdy level surface Removing and replacing the front bezel Procedure 1 If installed unlock and remove the bezel lock or Kensington security lock For more information see the lock documentation 2 Remove the front bezel Removal and replacement procedures 27 ...

Page 28: ...nt bezel 3 Determine the status of the drive from the drive LED definitions 4 Remove the drive a Press the latch to open the release lever b Pull the release lever to disengage the drive from the backplane and then slide the drive out of the bay To replace the component reverse the removal procedure Removing and replacing an LFF drive blank CAUTION To prevent improper cooling and thermal damage do...

Page 29: ...ng support for power redundancy Cause the system to become unstable and might shut down To ensure access to all available features all power supplies in the same system should have the same output and efficiency ratings Verify that all power supplies have the same part number and label color Prerequisites Before removing a power supply note the following information The location and numbering of t...

Page 30: ...nd the RCM module is installed remove the module 3 Remove the power supply a Release the power cord from the strain relief strap b Disconnect the power cord from the power supply c Press and hold the release lever and then slide the power supply out of the bay 30 Removal and replacement procedures ...

Page 31: ...ct each power cord from the power source b Disconnect each power cord from the chassis 3 Disconnect all cables from the RCM module 4 Remove the RCM module a Press and hold the RCM module latch b Release the power supply strain relief strap from the RCM module latch c Pull the RCM module away from the power supply handle Removal and replacement procedures 31 ...

Page 32: ...a component or a blank CAUTION To avoid damage to the server or server blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or server blank Procedure 1 Remove the server blank a Loosen the release lever thumbscrew b Open the release lever c Remove the server blank out of the chassis 32 Removal and replaceme...

Page 33: ...es allow the power supply or power supply blank to cool before touching it CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Procedure 1 Remove the power supply blank 2 Immediately install the replacement power supply blank spare Removal and replacement procedures 33 ...

Page 34: ...t all peripheral cables from the servers 4 Remove the chassis from the rack on page 26 5 Remove the access panel a If necessary unlock the access panel latch b Press the release button and pull up the latch to disengage the access panel from the chassis c Lift up the rear side of the access panel to remove the panel from the chassis To replace the component reverse the removal procedure Removing a...

Page 35: ... chassis 3 Disconnect all peripheral cables from the servers 4 Remove the chassis from the rack on page 26 5 Remove the access panel 6 Disconnect the fan cable from the cage and then remove the fan To replace the component reverse the removal procedure Removal and replacement procedures 35 ...

Page 36: ...on see the HPE Apollo 70 System UEFI User Guide on the Hewlett Packard Enterprise website http www hpe com support apollo70 UEFI UG Launching the Embedded UEFI Shell Use the Built in EFI Shell option to launch the Embedded UEFI Shell The Embedded UEFI Shell is a preboot command line environment for scripting and running UEFI applications including UEFI boot loaders The Shell also provides CLI base...

Page 37: ...ng on the device that is connected to the server External USB support Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security the USB mass storage driver can be disabled in the Aptio V Setup Utility Select Advanced USB Configuration USB Mass Storage Driver Diagnostic...

Page 38: ...on System components Item Description 1 2U server node 2 Fan 3 Chassis 4 Server blank 5 1U server node 6 RCM module optional 7 Power supply Front panel components 1U system front panel components 38 Component identification ...

Page 39: ...ws the chassis serial number product ID and QR code labels Use a mobile device to scan the QR code label to display the chassis mobile product page http www hpe com qref apolloz70 This page contains links to the chassis setup information spare part numbers QuickSpecs and other useful product links Front panel LEDs and buttons Item Description Status Definition 1 Power On Standby button and system ...

Page 40: ...LED Flashing blue Activated Off Deactivated 9 Power On Standby button and system power LED Node 3 Solid green System on and normal operation Flashing green Performing power on sequence Solid amber System in standby Off No power present1 1 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the front I O cable is disconnected...

Page 41: ... projects ipmitool Procedure 1 To open a Linux terminal click Applications Terminal 2 Do one of the following To remotely turn on the UID LED enter the following command ipmitool H IP U admin P Password raw 0x00 0x04 0x00 0x01 turn on UID LED The UID LEDs on the server and on the chassis flashes blue To remotely turn off the UID LED enter the following command ipmitool H IP U admin P Password raw ...

Page 42: ...onal 4 Power supply 2 5 Power supply 1 6 Server node 2 7 Server node 1 2U system rear panel components Item Description 1 Server node 3 2 RCM module optional 3 Power supply 2 4 Power supply 1 5 Server node 1 42 Component identification ...

Page 43: ...tion Solid green The power supply is operating normally Off One or more of the following conditions exists Power is unavailable Power supply failure Power supply is in standby mode Power supply error Fans Component identification 43 ...

Page 44: ...ues to operate A second fan failure or a missing fan in the same fan cage the operating system performs a graceful shutdown Fan failure events are logged in the Sensor Monitoring list of the AMI MegaRAC SP X GUI Dashboard page Drive bay numbering 1U system drive bay numbering A single 1U server node supports two low profile LFF SATA hot plug drives 2U system drive bay numbering A single 2U server ...

Page 45: ...s failed or a predictive failure alert has been received for this drive it also has been identified by a management application Flashing amber 1 flash per second A predictive failure alert has been received for this drive Replace the drive as soon as possible 2 Online Activity Solid green The drive is online and has no activity Flashing green 4 flashes per second The drive is operating normally an...

Page 46: ...ing a RAID migration Performing a strip size migration Performing a capacity expansion Performing a logical drive extension Erasing Spare part activation Off The drive is not configured by a RAID controller or a spare drive RCM module ports Item Description 1 IPMI port 2 Reserved 2 IPMI port 46 Component identification ...

Page 47: ...EDs Item LED Status Definition 1 and 4 BMC activity LED Green or flashing green Network active Off No network connection 2 and 3 BMC link LED Green Network link Off No network connection Component identification 47 ...

Page 48: ...ace to verify the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimped Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the s...

Page 49: ...d Retaining them inside the system can restrict airflow If you intend to use the removed cables later label and store them for future use Front I O cabling Cable color Description Orange Left front I O cable Blue Right front I O cable Cabling 49 ...

Page 50: ...bling Cable color Description Orange Power cable for server nodes 1 and 2 Blue Power cable for server nodes 3 and 4 2U server node power cabling Cable color Description Orange Power cable for server node 1 Blue Power cable for server node 3 50 Cabling ...

Page 51: ...Drive power cabling Fan cabling Fan signal cabling Cabling 51 ...

Page 52: ...Fan power cabling Cable color Description Orange Fan cage 1 power cable Blue Fan cage 2 power cable PDB pass through cabling 52 Cabling ...

Page 53: ...RCM internal cabling Cabling 53 ...

Page 54: ...change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed Under standard operating support a fan fault or the ambient temperature exceeding 30 C 86 F might result in reduced system performance issue Mechanical specifications Specification Value Dimensions Height 8 73 cm 3 44 in Depth chassis with 1U server node 85 95 cm 33...

Page 55: ...rrent 8 0 A at 200 VAC 6 7 A at 240 VAC Maximum rated input power 1734 W at 200 VAC 1725 W at 240 VAC BTUs per hour 5918 at 200 VAC 5884 at 240 VAC Power supply output Rated steady state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1 ms turbo mode at 200 VAC to 240 VAC input For detailed power supply specifications see the QuickSpecs on the Hewlett...

Page 56: ...lity matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers For additional general support websites see Support and other resources Product websites HPE Apollo 70 System product page http www hpe com servers apollo70 HPE Apollo z70 Chassis support page https www hpe com support apolloz70 HPE Apollo 70 System user documents http www hpe com info ap...

Page 57: ...ates through the product interface Review your product documentation to identify the recommended software update method To download product updates Hewlett Packard Enterprise Support Center www hpe com support hpesc Hewlett Packard Enterprise Support Center Software downloads www hpe com support downloads Software Depot www hpe com support softwaredepot To subscribe to eNewsletters and alerts www ...

Page 58: ...E Networking Products www hpe com support Networking Warranties Regulatory information To view the regulatory information for your product view the Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the Hewlett Packard Enterprise Support Center www hpe com support Safety Compliance EnterpriseProducts Additional regulatory information Hewlett Packar...

Page 59: ...estions or comments to Documentation Feedback docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the document For online help content include the product name product version help edition and publication date located on the legal notices page Support and other resources 59 ...

Page 60: ...tribution board POST Power On Self Test RCM Rack Consolidation Management REACH Registration Evaluation Authorization Restriction of Chemicals European Union chemical regulatory framework RPS redundant power supply SATA serial ATA ToR top of rack UART universal asynchronous receiver transmitter UEFI Unified Extensible Firmware Interface UID unit identification UPS uninterruptible power supply 60 A...