Hughes HNS 9201, Getting Started Manual

Page 1: ...ose or use of the information Inmarsat shall not be liable for any loss or damage of any kind including indirect or consequential loss arising from use of the information and all warranties and conditions whether express or implied by statute common law or otherwise are hereby excluded to the extent permitted by English law INMARSAT is a trademark of the International Mobile Satellite Organisation...

Page 2: ...rminal 5 3 1 Installing the SIM card and battery 6 3 2 Powering on and charging the battery 7 3 3 Installing BGAN LaunchPad 8 3 4 Obtaining a GPS fix 8 3 5 Connecting the terminal to your computer 9 3 6 Defining DNS Settings 13 3 7 Registering with the network 15 4 0 Making voice data and text connections 19 4 1 Making an ISDN voice or data connection 19 4 2 Making an IP Data Connection 23 4 3 Mak...

Page 3: ...n of how to make a voice call how to make IP data connections or an ISDN data connection and how to send and receive a text message 1 2 Other sources of information Refer to the following documentation for further details This is one of a series of PDF documents in the BGAN Solutions Guide The Solutions Guide is designed to help you make the most of your BGAN terminal Other documents in the series...

Page 4: ...Stand by time 36 hours Ingress protection IP 55 2 2 Interfaces Interface Equipment needed Ethernet 10BASE T IP data device Ethernet enabled USB v1 1 IP data device USB enabled ISDN RJ45 1 x B channel RJ45 handset G3 and G4 fax machine ISDN data device WLAN 802 11b IP data device wireless enabled WEP 64 bit and 128 bit supported 2 3 Services Services Specification Standard IP data Up to 492kbps sen...

Page 5: ...e USB interface 6 Defining DNS Settings 7 Pointing the terminal and registering with the BGAN network Pre requisites Before you start make sure that you have The BGAN terminal The AC mains power adapter supplied with the terminal The rechargeable battery supplied with the terminal A USIM card supplied by your Service Provider The Ethernet cable supplied with the terminal or the USB cable supplied ...

Page 6: ...ing are the minimum hardware and software requirements for using BGAN LaunchPad to manage the HNS 9201 on your computer Hardware requirements You must have the following on your computer Support for at least one of these interfaces USB Ethernet ISDN or WLAN Intel Pentium III CPU or equivalent 100Mb of free hard disk space 128Mb of RAM CD ROM drive Operating systems You must have one of the followi...

Page 7: ...th the card in the holder orient the holder with the card s gold contacts facing down Place the holder back in its slot in the BGAN terminal 7 Put the battery into its slot in the BGAN terminal and lock it in place Close the battery door securely 3 2 Powering on and charging the battery To power the terminal using the power adapter 1 Insert the power adapter output connector into the DC power inpu...

Page 8: ...s 3 4 Obtaining a GPS fix The BGAN network requires a valid GPS fix to successfully register your BGAN terminal To obtain a GPS fix 1 Take the HNS 9201 outside and place the terminal on a flat surface facing upwards and with an open view of the sky Ensure that the GPS antenna in the terminal is pointing in the direction of the satellite 2 Press the Power button The GPS LED starts to flash green in...

Page 9: ...and longitude only This simpler position fix is referred to as a 2 dimensional or 2 D fix and is quicker and easier to obtain than a 3 D fix but may be less accurate NOTE You can register with the BGAN network with a 2 D or a 3 D fix The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS fix depending on how frequently the GPS receiver is being used The frequency of use det...

Page 10: ...o your computer using Ethernet 1 Insert one connector on the supplied Ethernet cable into the BGAN terminal s Ethernet port as shown below 2 At the terminal connection point slide the cable through the rubber door slot in order to secure and protect the connection 3 Insert the other connector into your computer s Ethernet port A message confirming connection is displayed on your computer TIP Some ...

Page 11: ...30 34 7 If you use another APN your Distribution Partner supplies you with a DNS address for your APN To test connectivity between your computer and the terminal ping 192 168 128 100 from your computer If a reply is received your computer is connected to the terminal The terminal allocates an IP address to each user connected to the Ethernet or WLAN interface up to a maximum of 11 users and then m...

Page 12: ...ating system uses this driver to connect to the terminal NOTE USB drivers are provided with your BGAN terminal You can also download the latest USB drivers from the Inmarsat Web site Go to www inmarsat com bgan updates and follow the on screen instructions Interfacing with the BGAN terminal BGAN LaunchPad is Inmarsat s easy to use software interface It provides step by step instructions on connect...

Page 13: ... the network you must configure the DNS settings for the terminal To do this you need the DNS server addresses for your APN supplied by your Distribution Partner To define the DNS settings 1 Open BGAN LaunchPad by clicking on the BGAN LaunchPad icon on your desktop The following screen displays ...

Page 14: ... then you must also use static DNS Server addresses in that computer The computer cannot use the pre configured DNS Server settings in the terminal Dynamic IP addressing if your computer is configured to obtain an IP address dynamically then the DNS Servers in that computer can be entered statically or dynamically o If your computer is configured with static DNS Server addresses then the computer ...

Page 15: ...chPad pointing wizard to step through the process of pointing the terminal and registering with the network In addition you can use the BGAN terminal s signal strength indicator lights and optionally the terminal s audio buzzer to point the terminal To do this 1 If BGAN LaunchPad is not already open open BGAN LaunchPad by clicking on the BGAN LaunchPad icon on your desktop The following screen is ...

Page 16: ...tenna position to obtain maximum signal strength In addition you can use the terminal s indicator lights and audio buzzer to assist in pointing the terminal Note the Pointing indicator lights as you adjust the compass and graduated scale The light on the right of the scale lights first The others then light from right to left as the signal improves If all lights are on the signal is at its stronge...

Page 17: ...ing pointing the location shown on the coverage map is based on your previous location The coverage map displays your current position only after you exit pointing and register with the network During pointing signal strength information is provided by the satellite s global beam Once you have registered the signal strength is provided by the satellite s regional beam Therefore the signal strength...

Page 18: ...al This option bypasses the pointing procedure and automatically reconnects to the network Automatic registration should only be used for fixed installation where pointing is not required after initial set up To set up these options from BGAN LaunchPad main menu select Terminal Auto Start Mode The following screen is displayed Check the check box for the feature you want to activate Terminal autom...

Page 19: ...ice or data connection You can use the HNS 9201 to make any of the following ISDN connections Voice for example using an ISDN handset 3 1kHz audio for example using a fax machine Data for example using an ISDN card on your computer an ISDN AudioVideo camera or an ISDN fax machine Only one device at a time can make a call since only one B channel is supported However up to four ISDN phones can be u...

Page 20: ...an ISDN terminal adaptor Before you can use your handset for voice services you must program its MSN Mobile Subscriber Number to 1 for a 4kbps call or 2 for a 3 1kHz speech call This identifies the handset and call quality required to the terminal NOTE Voice calls are charged by call duration and a 3 1kHz voice call is charged at a higher rate than a 4kbps voice call Refer to your Service Provider...

Page 21: ...t a SIM card in the terminal and without having programmed an MSN number TIP To check your MSISDN number s and SIM card details whilst connected to the terminal open the diagnostic report from BGAN LaunchPad To do this select Help Diagnostic Report from the BGAN LaunchPad main menu Making an ISDN data or fax connection Data and 3 1kHz audio can be sent and received via the ISDN interface on the te...

Page 22: ... the interface 4 Do one of the following For a 3 1 KHz audio call enter 2 into the MSN audio number text box Typically this is the option you use if you are connecting a Group 3 fax machine to the ISDN port For an Unrestricted Digital Information UDI call 64kbps ISDN enter 3 into the MSN UDI number text box Check the documentation supplied with your device for details on whether it is a UDI device...

Page 23: ...n their own data connection Pre requisites Before you can open an IP data connection ensure that you have done the following Installed a provisioned SIM card supplied by your Service Provider The SIM card contains Access Control Point APN information therefore Inmarsat recommends that you do not change the APN after installing the SIM card Connected your computer to the BGAN terminal using one of ...

Page 24: ... BGAN LaunchPad The following screen is displayed If the standard connection is open the words Disconnect Standard are displayed below the connection icon NOTE If the standard connection is closed the words Connect Standard display below the connection icon Click on the icon to open the standard connection You can now browse the Internet send and receive email and use other IP applications All tra...

Page 25: ...ming Each streaming class connection is charged by the length of time that the connection is live When you open a streaming connection the standard connection is closed TIP By default error correction also called network packet retransmission is switched on Inmarsat recommends that you turn error correction off for UDP IP connections as this feature is not required for this connection type Refer t...

Page 26: ... 3 Click on OK The new data connection opens and the following screen is displayed The Standard connection is closed and the Streaming 64 connection is open All traffic is transferred across the selected streaming connection NOTE If you subsequently want to close the streaming connection and open another streaming connection or reopen the standard connection repeat steps 1 to 3 NOTE If you want to...

Page 27: ...s a virtual IP data connection which shares the IP address of the pre configured standard or streaming connection For details on configuring dedicated streaming connections refer to BGAN LaunchPad Help To open a dedicated streaming connection 1 Select the Data tab in BGAN LaunchPad Traffic Flow Templates Each dedicated streaming connection is associated with a Traffic Flow Template TFT A TFT also ...

Page 28: ...n Media The standard connection is currently open 2 Select the required dedicated streaming connection for example Win Media The following message is displayed asking you to confirm that you want to open a dedicated connection in addition to your current connection 3 Click on OK The new data connection opens and the following screen is displayed ...

Page 29: ...for the data connection to open successfully TIP If you want to open a dedicated streaming connection the APN of the dedicated streaming connection must be the same as that of the existing standard or streaming connection To check the default APN is set correctly 1 In BGAN LaunchPad select BGAN Services LaunchPad APN Options The APN Configuration screen is displayed as shown below 2 Check the Curr...

Page 30: ...30 34 Getting Started with the HNS 9201 The following screen is displayed 2 Right click on the connection you want to check and select Edit The Connection Icon Setup screen is displayed as shown below ...

Page 31: ...fter registration as follows WLAN and the HNS 9201 For the WLAN to work you must configure the BGAN terminal and your computers with the same channel network name and WEP security settings Note the following about WLAN channels The WLAN channels you may legally use vary in different regions of the world In some countries certain channels are not available Please be sure to select your Region from ...

Page 32: ...ng on the country only certain options are available for selection Channel 11 is common to almost all regulatory options and so is the default 6 Select an Encryption rate from the drop down list There are two levels available 64 bit and 128 bit 128 bit offers a higher level of security but may cause a slight degradation in performance 7 Select an encryption type at the Enter WEP key in text box Th...

Page 33: ...t each key that you set up here is exactly the same as each key on your Access Point That is WEP Key 1 on the LaunchPad must be the same as Key 1 on the Access Point and so on 9 Click on OK to save the changes Cancel to exit without saving or Apply to apply the settings for this WLAN session only Any computer with WLAN capability and in range of the terminal can detect the terminal s WLAN SSID and...

Page 34: ...nding a text messages from a mobile phone to a BGAN terminal but only on those networks with which Inmarsat has an agreement To access text features select the Text tab in BGAN LaunchPad The following screen is displayed Refer to BGAN LaunchPad Help for details on using this screen NOTE When you receive a text message the Text message icon in BGAN LaunchPad changes and the number of new text messa...