IBM Power System 8335-GTC, Manual

Page 1: ...Power Systems Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX IBM...

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Page 3: ...Power Systems Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX IBM...

Page 4: ...Notices manual G229 9054 and the IBM Environmental Notices and User Guide Z125 5823 This edition applies to IBM Power Systems servers that contain the POWER9 processor and to all associated models Cop...

Page 5: ...odes 1 Notices 17 Accessibility features for IBM Power Systems servers 18 Privacy policy considerations 19 Trademarks 20 Electronic emission notices 20 Class A Notices 20 Class B Notices 24 Terms and...

Page 6: ...iv Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX...

Page 7: ...tional copies of safety information documentation can be obtained by calling the IBM Hotline at 1 800 300 8751 German safety information Das Produkt ist nicht f r den Einsatz an Bildschirmarbeitspl tz...

Page 8: ...1 Turn off everything unless instructed otherwise 2 For AC power remove the power cords from the outlets 3 For racks with a DC power distribution panel PDP turn off the circuit breakers located in the...

Page 9: ...mperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is...

Page 10: ...ential hazards v Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack ca...

Page 11: ...DANGER Rack mounted devices are not to be used as shelves or work spaces L002 L003 1 2 or 1 2 or 1 2 3 4 or Safety notices ix...

Page 12: ...quipped with multiple AC power cords or multiple DC power cables To remove all hazardous voltages disconnect all power cords and power cables L003 L007 CAUTION A hot surface nearby L007 L008 x Event C...

Page 13: ...ptacle Although shining light into one end and looking into the other end of a disconnected optical fiber to verify the continuity of optic fibers may not injure the eye this procedure is potentially...

Page 14: ...ing load v Do not use on uneven surface incline or decline major ramps v Do not stack loads v Do not operate while under the influence of drugs or alcohol v Do not support ladder against LIFT TOOL v T...

Page 15: ...ing interfaces only Type 2 or Type 4 ports as described in GR 1089 CORE and require isolation from the exposed OSP cabling The addition of primary protectors is not sufficient protection to connect th...

Page 16: ...xiv Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX...

Page 17: ...be logged go to Collecting diagnostic data Then go to Contacting IBM service and support FQPSPAA0010M Explanation Message The host did not shutdown within the configured time Severity Critical Service...

Page 18: ...serviceable event that sent you here Severity Critical Serviceable Yes Call Home Candidate No Affected Subsystem Cooling Event type Communication Failure Timeout Response If the system was recently i...

Page 19: ...g over temperature Severity Warning Serviceable No Call Home Candidate No Affected Subsystem Cooling Event type Environmental Response Look for serviceable system events that are related to system coo...

Page 20: ...ure Response Go to Getting fixes and update the system firmware to the most recent level of firmware that is available If this SEL event continues to be logged go to Collecting diagnostic data Then go...

Page 21: ...gement Core Virtual Appliance Event type Firmware Software Failure Response Try the operation again If the problem persists flash the BMC firmware For information about updating system firmware see Ge...

Page 22: ...anation Message Connection Error View additional details for more information Severity Critical Serviceable Yes Call Home Candidate No Affected Subsystem Interconnect Networking Event type Communicati...

Page 23: ...f firmware that is available If this SEL event continues to be logged go to Collecting diagnostic data Then go to Contacting IBM service and support FQPSPOS0000G Explanation Message The soft power off...

Page 24: ...CPU number To determine the CPU number view details for the serviceable event that sent you here Severity Critical Serviceable Yes Call Home Candidate Yes Affected Subsystem Processing Event type Unco...

Page 25: ...W0015M Explanation Message Power Supply y has not been detected Note x indicates the power supply number To determine the power supply number view details for the serviceable event that sent you here...

Page 26: ...ent type Communication Failure Timeout Response Ensure the power supply and line cord are properly seated Replace the power supply Replace the system backplane FQPSPPW0029M Explanation Message Unable...

Page 27: ...ut voltage is too high Note x indicates the power supply number To determine the power supply number view details for the serviceable event that sent you here Severity Critical Serviceable Yes Call Ho...

Page 28: ...the problem persists then replace the system backplane FQPSPPW0047M Explanation Message The power sequencer chip detected a fault on 5 0VCS rail Severity Critical Serviceable Yes Call Home Candidate...

Page 29: ...CPU 0 If the problem persists replace the system backplane FQPSPPW0055M Explanation Message The power sequencer chip detected a fault on VDN B rail Severity Critical Serviceable Yes Call Home Candidat...

Page 30: ...PPW0052M and FQPSPPW0053M and resolve those first in that order If the problem persists replace CPU 0 If the problem persists replace the system backplane FQPSPPW0062M Explanation Message The power se...

Page 31: ...able Yes Call Home Candidate No Affected Subsystem System Board Event type Uncorrectable Hardware Failure Response If the machine was recently installed moved serviced or upgraded reseat the bmc card...

Page 32: ...16 Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX...

Page 33: ...efore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be in...

Page 34: ...sensitive or critical operations Users should periodically check IBM s support websites for updated information and fixes applicable to the system and related software Homologation statement This pro...

Page 35: ...www ibm com able Privacy policy considerations IBM Software products including software as a service solutions Software Offerings may use cookies or other technologies to collect product usage inform...

Page 36: ...will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any r...

Page 37: ...apan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000 3 2 product wattage compliance This statement explains the Japan Electronics...

Page 38: ...o perform practical action Electromagnetic Interference EMI Statement Taiwan The following is a summary of the EMI Taiwan statement above Warning This is a Class A product In a domestic environment th...

Page 39: ...g kann im Wohnbereich Funk St rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen zu ergreifen und daf r aufzukommen Deutschland Einhaltung des Gesetzes ber die...

Page 40: ...n outlet on a circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors...

Page 41: ...tion Statement This statement explains the Japan JIS C 61000 3 2 product wattage compliance This statement explains the Japan Electronics and Information Technology Industries Association JEITA statem...

Page 42: ...Zustimmung von IBM ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung von IBM gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Ver...

Page 43: ...oprietary notices are preserved You may not make derivative works of these publications or reproduce distribute or display these publications or any portion thereof outside your enterprise without the...

Page 44: ...28 Event Codes for the 8335 GTC 8335 GTG 8335 GTH 8335 GTW and 8335 GTX...

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