IBM System x3850, Installation Manual

Page 1: ...s Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Install the server in the rack cabin...

Page 2: ...tions and verify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved H...

Page 3: ...IBM System x3850 Type 8864 Installation Guide...

Page 4: ...nd the Warranty and Support Information document on the IBM System x Documentation CD Fifth Edition September 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Gov...

Page 5: ...Completing the installation 23 Connecting the cables 23 Updating the server configuration 24 Chapter 3 Server controls connectors LEDs and power 25 Front view 25 Rear view 26 Server power features 28...

Page 6: ...sing the documentation 67 Getting help and information from the World Wide Web 68 Software service and support 68 Hardware service and support 68 IBM Taiwan product service 68 Notices 69 Trademarks 69...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...versions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safe...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...atement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser produc...

Page 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Page 12: ...and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a servic...

Page 13: ...stem x3850 from the Hardware list and click Go For firmware updates click the Download tab For documentation updates click the Install and use tab and click Product documentation Note Changes are made...

Page 14: ...or v 32 MB of RAM v Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD re...

Page 15: ...nd press Crtl F to use the Acrobat search function or Alt F to use the xpdf search function within the document Click Help for detailed information about using the Documentation Browser Notices and st...

Page 16: ...cm 1 75 inches tall Integrated functions v Baseboard management controller v IBM EXA 32 Chipset with integrated memory and I O controller v Service processor support for Remote Supervisor Adapter II...

Page 17: ...ange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform be...

Page 18: ...6 IBM System x3850 Type 8864 Installation Guide...

Page 19: ...9990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Chapter 6 Solving problems on...

Page 20: ...he server cover removed might damage server components v You have followed the cabling instructions that come with optional adapters v You have replaced a failed fan within 48 hours v You have replace...

Page 21: ...rounding system when working inside the server with the power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leav...

Page 22: ...s 1 When you turn on the server check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuous...

Page 23: ...r to operate v When you install additional DIMMs on a memory card be sure to install them in pairs All the DIMM pairs on each memory card must be the same size and type v Install the DIMMs on each mem...

Page 24: ...DIMM Installing a memory module Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which could result in the loss...

Page 25: ...MM connectors facing up Attention To avoid breaking the DIMM retaining clips or damaging the DIMM connectors open and close the clips gently 5 Open the retaining clip on each end of the DIMM connector...

Page 26: ...ing a memory card At least one memory card with one pair of DIMMs must be installed for the server to operate correctly Attention Static electricity that is released to internal server components when...

Page 27: ...ess the memory card into the connector and close the locking levers If you have other options to install or remove do so now otherwise go to Completing the installation on page 23 Chapter 2 Installing...

Page 28: ...ates properly v Install the microprocessors in the order shown in the following illustration 1 2 3 4 Complete the following steps to install an additional microprocessor 1 Read the safety information...

Page 29: ...he server 5 Remove the microprocessor tray a Open the microprocessor tray release latch 1 Microprocessor tray lever Microprocessor tray lever Microprocessor tray retention latch both sides of tray Air...

Page 30: ...or baffle VRM 4 F R O N T Air baffle F R O N T F R O N T F R O N T 7 Remove the microprocessor baffle from a microprocessor socket and store it for future use If you remove a microprocessor you must i...

Page 31: ...microprocessor into the socket Microprocessor orientation indicator Microprocessor release lever Microprocessor connector Microprocessor 13 Close the microprocessor release lever to secure the micropr...

Page 32: ...all the Remote Supervisor Adapter II SlimLine I O board Remote Supervisor Adapter II SlimLine Remote Supervisor Adapter II SlimLine connector Standoff Standoff Complete the following steps to install...

Page 33: ...follows v Hot plug full length PCI X 2 0 266 MHz 64 bit slot 1 and slot 2 v Hot plug full length PCI Express x8 x8 lanes slot 3 through slot 6 To install a hot plug PCI adapter complete the following...

Page 34: ...ntion latch toward the rear of the server and open the tab The power LED for the slot turns off c Remove the expansion slot cover d Carefully grasp the adapter by its top edge or upper corners and ali...

Page 35: ...server on page 28 before connecting any cables to or disconnecting any cables from the server See the documentation that comes with optional devices for additional cabling instructions It might be eas...

Page 36: ...with each option for information about installing device drivers The server comes with at least one microprocessor on the microprocessor board If more than one microprocessor is installed the server c...

Page 37: ...rive activity LED On some server models each hot swap hard disk drive has an activity LED When this LED is flashing it indicates that the drive is in use Operator information panel This panel contains...

Page 38: ...not present or the power supply or the LED itself has failed Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned out To remove all electric...

Page 39: ...5 connector Use this connector to connect to an iSeries server when an Integrated xSeries Adapter IXA is installed I O board error LED This LED is on the I O board and is visible on the rear of the se...

Page 40: ...s connected to an Advanced System Management interconnect network that contains at least one server with an optional Remote Supervisor Adapter II SlimLine installed the server can be turned on from th...

Page 41: ...and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off t...

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Page 43: ...elp you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD did not come with the server you...

Page 44: ...server You can also save one or more commands as a text file and run the file as a script v Serial over LAN Establish a Serial over LAN SOL connection to manage servers from a remote location You can...

Page 45: ...Ethernet 1 for PXE DHCP booting or installation e Select Start Options then set Planar Ethernet PXE DHCP to one of the following settings v Disabled v Planar Ethernet 2 If you set Planar Ethernet PXE...

Page 46: ...O configuration If you are using LILO complete the following steps 1 Modify the etc lilo conf file a Add the following text to the end of the first default linux line Monitor b Comment out the map boo...

Page 47: ...nstall boot boot b message boot message linear image boot vmlinuz 2 4 9 e 12smp label linux initrd boot initrd 2 4 9 e 12smp img read only root dev hda6 image boot vmlinuz 2 4 9 e 12 label linux up in...

Page 48: ...ux operating system starts a LILO boot prompt is displayed instead of the graphical user interface Press Tab at this prompt to install all of the boot options that are listed To load the operating sys...

Page 49: ...ed by anaconda Note that you do not have to rerun grub after making changes to this file NOTICE You have a boot partition This means that all kernel and initrd paths are relative to boot eg root hd0 0...

Page 50: ...d initrd 2 4 9 e 12 img You must restart the Linux operating system after completing these procedures for the changes to take effect and to enable SOL SUSE SLES 8 0 configuration Note This procedure i...

Page 51: ...olor white blue black light gray default 0 timeout 8 title linux kernel hd0 1 boot vmlinuz root dev hda2 acpi oldboot vga 791 1 initrd hd0 1 boot initrd title floppy root chainloader 1 title failsafe...

Page 52: ...stem Write down the boot entry ID for use in the next step 2 To enable the Microsoft Windows Emergency Management System EMS at a Windows command prompt type bootcfg EMS ON PORT COM1 BAUD 19200 ID boo...

Page 53: ...to take effect and to enable SOL Installing the OSA SMBridge management utility program Complete the following steps to install the OSA SMBridge management utility program on a server running a Windo...

Page 54: ...hen the installation is complete the utility copies files to the following directories etc init d SMBridge etc smbridge cfg usr sbin smbridged var log smbridge License txt var log smbridge Readme txt...

Page 55: ...SMBridge management utility program to remotely manage and configure a network The utility program provides the following remote management capabilities v CLI command line interface mode Use CLI mode...

Page 56: ...programs see the documentation that comes with the ServeRAID controller and the User s Guide on the IBM System x Documentation CD If your server comes with an operating system installed such as Micro...

Page 57: ...4 Follow the instructions on the screen to change the settings of the selected items then press Enter Chapter 4 Configuring the server 45...

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Page 59: ...to download the latest version 2 Install the IBM Director program 3 Download and install any applicable updates or interim fixes for the server a Go to http www ibm com servers eserver support xserie...

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Page 61: ...charts These charts list problem symptoms and steps to correct the problems See Troubleshooting charts on page 53 for more information v Diagnostic programs and error messages The system diagnostic p...

Page 62: ...ce c I O board 3 Remove the battery for 60 minutes then reinstall the battery and restart the server 4 Replace the components listed in step 2 one at a time in the order shown restarting the server ea...

Page 63: ...If a microprocessor or the microprocessor tray must be replaced call for service 00180xxx A PCI adapter has requested memory resources that are not available 1 Change the order of the adapters in the...

Page 64: ...drive is installed make sure that only one drive is set as the primary drive Start the CD from the primary drive The RAID program cannot view all installed drives or the operating system cannot be ins...

Page 65: ...iver is installed for the CD DVD drive General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in...

Page 66: ...rained service technician only that step must be performed only by a trained service technician Symptom Action A problem occurs only occasionally and is difficult to diagnose Make sure that v All cabl...

Page 67: ...ervice Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only th...

Page 68: ...and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician on...

Page 69: ...f the problem remains call for service Wrong characters appear on the screen If the wrong language is displayed update the BIOS code with the correct language If the problem remains call for service O...

Page 70: ...customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained se...

Page 71: ...oftware problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service...

Page 72: ...ice driver is installed v Your operating system supports USB devices If the problem remains call for service Video problems See Monitor problems on page 56 Light path diagnostics Use light path diagno...

Page 73: ...e following order 1 Operator information panel Look at this panel first If an error has occurred the information LED or the system error LED is lit 2 Light path diagnostics panel Move the latch on the...

Page 74: ...the dc power LED on one power supply might be off 1 Reinstall the removed power supply 2 Check the individual power supply LEDs to find the failing power supply 3 Reseat the following components a Fai...

Page 75: ...in the order shown restarting the server each time a Failing VRM b Trained service technician only Microprocessor associated with the VRM c Trained service technician only Microprocessor tray LOG Inf...

Page 76: ...firmware for the Remote Supervisor Adapter II SlimLine 3 Replace the Remote Supervisor Adapter II SlimLine DASD A hard disk drive has failed or has been removed Note The error LED on the failing hard...

Page 77: ...ED is lit reseat the fan 4 Replace the fan for which the LED is lit 5 Make sure that the room is neither too hot nor too cold see Environment in Features and specifications on page 4 6 If one of the V...

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Page 79: ...new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in...

Page 80: ...vices sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada ca...

Page 81: ...G BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain tran...

Page 82: ...demarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the intern...

Page 83: ...an be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplica...

Page 84: ...potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Bat...

Page 85: ...lded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables...

Page 86: ...and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and indu...

Page 87: ...D 26 eject button 26 problems 53 E electrical input 4 electronic emission Class A notice 73 electrostatic discharge connector 26 error messages POST 50 Ethernet connector 27 transmit receive activity...

Page 88: ...talling 41 OVERSPEC LED 62 P PCI BRD LED 65 PCI LED 64 pointing device problems 55 POST error messages 50 power control button 25 control button shield 25 cord connector 26 LED 26 problems 58 power re...

Page 89: ...s 3 system error LED 26 T TEMP LED 65 trademarks 69 transmit receive activity LED Ethernet 27 troubleshooting chart 53 turning off the server 28 turning on the server 28 U United States electronic emi...

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Page 92: ...Part Number 31R1882 Printed in USA 1P P N 31R1882...