IBM TotalStorage DS300, Hardware Installation And User'S Manual

Page 1: ...IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

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Page 3: ...IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

Page 4: ...nt of Limited Warranty Z125 4753 08 04 2004 on page 65 and Appendix D Notices on page 83 Second Edition October 2004 Copyright International Business Machines Corporation 2004 All rights reserved US G...

Page 5: ...lleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 6: ...tes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten iv IBM TotalStorage DS300 and DS400 Hardware Installation and User s Gui...

Page 7: ...or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets any equipment that will b...

Page 8: ...ery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into wate...

Page 9: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cl...

Page 10: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the de...

Page 11: ...ices 82 kg 180 lb WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause can...

Page 12: ...x IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

Page 13: ...16 Single server single storage subsystem configuration 16 Multiple server single storage subsystem configuration 17 Multiple server multiple switch storage subsystem configuration 18 Multiple port mu...

Page 14: ...out of band management 59 Appendix A Storage subsystem ID and records 61 Appendix B Getting help and technical assistance 63 Before you call 63 Using the documentation 63 Getting help and information...

Page 15: ...ord information about the storage subsystem in Table 8 on page 61 You will need this information if you need to call for service Use Table 9 on page 61 to keep a record of the options that are install...

Page 16: ...document that has additional documents under it Click the plus sign to display the additional documents When you select a document a description of the document appears under Topic Description To sel...

Page 17: ...ormation to help you solve problems yourself and it contains information for service technicians Notices and statements used in this document The caution and danger statements that appear in this docu...

Page 18: ...50 to 90 F Altitude 914 m 3000 ft to 2133 m 7000 ft v Humidity 8 to 80 Inventory checklist After you unpack the storage subsystem make sure that you have the items that are described in this section H...

Page 19: ...already done so record the controller serial number in Table 8 on page 61 Components of the DS300 and DS400 external storage subsystems The following sections show the components of the storage subsys...

Page 20: ...emove the filler panels and save them Each of the 14 bays must always contain either a filler panel or a hard disk drive to maintain proper cooling and airflow Tray handle and latch Use the blue latch...

Page 21: ...ller with one 1 Gb sec Ethernet input connector for management two 1 Gb sec Ethernet input connectors for data and 12 LEDs All RAID controller models except the 1701 1RL also contain a cache battery t...

Page 22: ...DS400 storage subsystem comes with one Fibre Channel RAID controller There is a filler panel in the right RAID controller bay side B The filler panel must remain in place to maintain proper cooling Th...

Page 23: ...to each controller You must install at least one management station A management station can be the host or a workstation on the Ethernet network Client software is installed on the management station...

Page 24: ...on the same subnet unless you are a network administrator v Be careful if you are using DHCP on more than one interface Both interfaces can end up on the same subnet depending on the configuration of...

Page 25: ...8 1 9 2 0 9 1 0 1 1 1 2 2 1 2 2 2 3 2 4 UP L IN K 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 12 2 2 3 2 4 C O L C O L P W R SW IT C H DS300 storage subsystem Controller A iSCSI MG...

Page 26: ...M 1 0 0 M 1 2 3 4 1 3 1 4 1 5 1 6 5 6 7 8 1 7 1 8 1 9 2 0 9 1 0 1 1 1 2 2 1 2 2 2 3 2 4 UP L IN K 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 12 2 2 3 2 4 C O L C O L P W R SW IT...

Page 27: ...1 1 2 2 1 2 2 2 3 2 4 UP L IN K 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 12 2 2 3 2 4 C O L C O L P W R SW IT C H DS300 storage subsystem Controller A iSCSI MGT iSCSI Subnet 1...

Page 28: ...1 6 5 6 7 8 17 1 8 1 9 20 9 1 0 1 1 12 2 1 2 2 2 3 24 UPLINK 1 2 3 4 5 6 7 8 9 1 01 11 2 13 141 5161 718 192 0212 22 32 4 COL COL P W R S W I T CH DS300 storage subsystem Controller A iSCSI MGT iSCSI...

Page 29: ...24 COL CO L P W R SW I T CH Subnet 1 Subnet 2 ACT AC T 10 M10 0M 1 2 3 4 13 14 1 5 1 6 5 6 7 8 17 1 8 1 9 2 0 9 1 0 1 1 12 2 1 2 2 2 3 24 U PLINK 1 2 3 4 5 6 7 8 91 01 11 2 13 141 5161 718 192 0212 2...

Page 30: ...late data paths from the host server to the storage subsystem especially in a heterogeneous operating system environment The following illustration is an example of a single server single storage subs...

Page 31: ...wing illustration is an example of a multiple server single storage subsystem configuration Management station Gb Ethernet link Host server Host server 2 Gbps Fibre Channel link DS400 storage subsyste...

Page 32: ...e following illustration is an example of a multiple server multiple switch storage subsystem configuration Management station Gb Ethernet link Host server Host server 2 Gbps Fibre Channel link DS400...

Page 33: ...ACT ACT 1 0M10 0M 1 2 3 4 13 14 15 1 6 5 6 7 8 17 18 19 2 0 9 1 0 1 1 1 2 21 2 2 2 3 2 4 UP L I NK 1 2 3 4 5 6 7 8 9 10 111 2 13 141 516 171 819 202 122 232 4 COL COL PWR SWIT CH Management station Gb...

Page 34: ...will need for installation These might include v Power cords come with the storage subsystem v Screwdrivers various sizes v Antistatic protection such as a grounding wrist strap v Small Form Factor P...

Page 35: ...u install the SFP modules you will use fiber optic cables to connect the storage subsystem to other Fibre Channel devices Handling an SFP module Before installing an SFP module read the following info...

Page 36: ...e into the beam do not view directly with optical instruments and avoid direct exposure to the beam Attention When you handle static sensitive devices take precautions to avoid damage from static elec...

Page 37: ...see Removing a fiber optic cable on page 25 3 Remove the SFP module v For an SFP module with a plastic tab a Unlock the SFP module by pulling the plastic tab downward 10 see Figure 19 b Pull the SFP...

Page 38: ...that it does not bend to a radius of less than 38 mm 1 5 in when the device is extended or become pinched when the device is retracted v Route the cable away from places where it can be snagged by oth...

Page 39: ...4 2 Gently pull the fiber optic cable from the SFP module installed in the host connector in a Fibre Channel RAID controller 3 Replace the protective caps on the end of the fiber optic cable Connectin...

Page 40: ...he left on the back of the storage subsystem Connect the other end of the Ethernet cable to an Ethernet switch or directly into the management station Figure 24 and Figure 25 show the location of the...

Page 41: ...ower unit inside the rack such as a properly grounded ac power distribution unit or to an external source such as a properly grounded electrical outlet Complete the following steps to connect the powe...

Page 42: ...28 IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

Page 43: ...tem is turned on When this LED is off it indicates that dc power is not present or the power supply or the LED itself has failed A power LED is also on the power supply Note To remove all electrical p...

Page 44: ...this LED is lit it indicates that the drive has failed When this LED is flashing slowly one flash per second it indicates that the drive is being rebuilt When the LED is flashing rapidly three flashes...

Page 45: ...iSCSI connector The data and management connector is for ServeRAID Manager function and iSCSI data traffic The following table lists the LEDs on the iSCSI RAID controller Model 1701 1RL Table 3 iSCSI...

Page 46: ...is operating normally Controller not ready Amber When this LED is lit it indicates that the controller is not ready ETH0 Link GbE link status Green When this LED is lit it indicates that the Gb Ether...

Page 47: ...ates that the battery can sustain the RAID controller memory in case of a power loss Cache dirty Amber When this LED is lit it indicates that there is data in the cache that has not been written to a...

Page 48: ...AID controller has 12 LEDs and several connectors depending on the storage subsystem model The following illustration shows the LEDs and connectors on the DS400 storage subsystem Fibre Channel RAID co...

Page 49: ...it indicates that there is data in the cache that has not been written to a disk or synchronized to the redundant controller cache System DIMM xScale DIMM fault Amber When this LED is lit it indicates...

Page 50: ...for up to three days in the event of a power loss The service life of the battery is 36 months after which time the battery must be replaced For information about replacing the battery see Replacing t...

Page 51: ...s through software on page 40 Note The green drive active LED and amber drive fault LED below each drive might flash intermittently as the drive spins up Wait until the storage subsystem is finished p...

Page 52: ...urned off Attention To turn off all power to the storage subsystem you must turn off both power supply switches and disconnect both power cords Use the procedure in step 6 for the proper shutdown sequ...

Page 53: ...f an overtemperature condition is indicated use the procedure in Restoring power after an overtemperature shutdown on page 40 to restart the storage subsystem v If the storage subsystem has shut down...

Page 54: ...upply with fan units use external fans to cool the room and so on 3 Check all components and cables for visible damage Do not start the storage subsystem if you find evidence of damage 4 Complete step...

Page 55: ...ch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install...

Page 56: ...lace the device on the storage subsystem cover or on a metal surface v Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity I...

Page 57: ...g 2 Place the 7 hard disk drive cover insert into the left side of the bezel Make sure that the cover insert tabs are flush with the bezel frame 3 Position the bezel directly in front of the storage s...

Page 58: ...guidelines on page 41 3 Determine the bay into which you want to install the hard disk drive 4 Remove the filler panel a Insert a finger into the square hole at the top of the filler panel to grip an...

Page 59: ...n the same drive bay from which you removed it Check the hardware and software documentation that comes with your server to see whether there are restrictions regarding hard disk drive configurations...

Page 60: ...f this procedure or use a different procedure that is provided by your operating system Instructions that are provided with your software should supersede anything that is stated in this document To a...

Page 61: ...age subsystem before you turn off power to the expansion units Turn off both power supply switches on the back of the storage subsystem c Turn off power to other supporting devices such as management...

Page 62: ...the RAID controller battery For the correct shutdown sequence see Turning off the storage subsystem on page 37 1 Read the safety information beginning on page iii and Installation guidelines on page 4...

Page 63: ...connector d Slide the battery toward the open end of the controller to remove it e Dispose of the used battery according to local and federal regulations which might include hazardous material handlin...

Page 64: ...4 on page 48 If the operation fails try again If the operation fails again reseat the controller and repeat this step Note It might take from 15 minutes to a few hours for a new battery to become full...

Page 65: ...ontroller that contains the RAID cache DIMM that you want to replace a While squeezing together the latch and lever that are on each side of the controller press down on the orange area on each latch...

Page 66: ...troller in the storage subsystem a Make sure that the lever on each side of the controller is down as far as it will go b Push the controller into the bay until it meets resistance about 6 mm 0 25 in...

Page 67: ...has failed This ensures that all cables will be correctly reconnected to the new RAID controller 5 Remove all Ethernet cables from the RAID controller 6 For a Fibre Channel RAID controller only Remov...

Page 68: ...troller 10 Install the battery that you removed in step 8 on page 53 into the replacement RAID controller a Slide the battery under the tab near the front of the RAID controller b Press down on the bl...

Page 69: ...e that the lever on each side of the controller is down as far as it will go b Push the controller into the bay until it meets resistance about 6 mm 0 25 in from the end of the chassis c While squeezi...

Page 70: ...information beginning on page iii and Installation guidelines on page 41 2 Turn off the power supply 3 Disconnect the power cord from the electrical outlet and from the power supply 4 Remove the power...

Page 71: ...rea on each latch The power supply filler panel will slide out of the bay a short distance b Grasp both latches and pull the filler panel out of the bay c Store the power supply filler panel for futur...

Page 72: ...relief tie around the power cord approximately 10 cm 4 in from the ac power connector end then twist the tie 14 Connect the power supply cord into a properly grounded electrical outlet Note The fault...

Page 73: ...host name is DS300 for the DS300 storage subsystem or DS400 for the DS400 storage subsystem The default password for the storage subsystem is PASSW0RD where the letter o is replaced with the number 0...

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Page 75: ...record of the options that are installed in or attached to the storage subsystem This information can be helpful when you install additional options or if you need to report a hardware problem Make a...

Page 76: ...62 IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

Page 77: ...without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that...

Page 78: ...ut which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm...

Page 79: ...e removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Unless IBM specifies otherwise these warranties apply only in...

Page 80: ...and other software updates from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides If your problem can be resolved with a Customer Replaceable Un...

Page 81: ...mage to your Machine only while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller are responsible for any...

Page 82: ...ARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the country in which you acquired the Machine Part 2 Country...

Page 83: ...Asuncion PERU Limitation of Liability The following is added at the end of this section In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this sec...

Page 84: ...ight to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply G...

Page 85: ...the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC Arbitration The following is added under this heading Disputes arising out of o...

Page 86: ...ce laws of the State of New York United States of America except when local law requires otherwise PHILIPPINES Limitation of Liability Item 3 in the fifth paragraph is replaced by the following SPECIA...

Page 87: ...ntries provided the Machines have been announced and made available in such countries If you purchase a Machine in one of the Western European countries as defined above you may obtain warranty servic...

Page 88: ...mited Warranty or related to its execution including summary proceedings will be submitted to the exclusive jurisdiction of the English courts 3 in Belgium and Luxembourg all disputes arising out of t...

Page 89: ...n the country of installation In Estonia Latvia and Lithuania all disputes arising in connection with this Statement of Limited Warranty will be finally settled in arbitration that will be held in Hel...

Page 90: ...S OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS FRANCE AND BELGIUM Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provided by mandat...

Page 91: ...of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross...

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Page 94: ...or any of its suppliers or resellers liable for any of the following even if IBM or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequentia...

Page 95: ...f your receipt of the replacement 2 On site Service IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation You must provide suitable working...

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Page 98: ...e United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks of Sun Mic...

Page 99: ...ilable and may not include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and...

Page 100: ...ual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct...

Page 101: ...EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting fro...

Page 102: ...ing type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT thr...

Page 103: ...tan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South A...

Page 104: ...anada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Per...

Page 105: ...figuration 16 E electrical input specifications of storage subsystem 4 electronic emission Class A notice 86 electrostatic discharge handling 41 emergency shutdown performing 39 restoring power 40 env...

Page 106: ...connecting Ethernet cable to 26 connecting host to 25 replacing 52 RAID controller battery 36 related documentation 2 removing components DIMM 50 fiber optic cable 25 replacing components cache batte...

Page 107: ...TotalStorage DS300 and DS400 Firmware CD 5 TotalStorage DS400 components 4 trademarks 84 turning off the storage subsystem 37 turning on the storage subsystem 36 U Ultra320 hard disk drives 6 United S...

Page 108: ...94 IBM TotalStorage DS300 and DS400 Hardware Installation and User s Guide...

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Page 110: ...Part Number 25K8194 Printed in USA 1P P N 25K8194...