Company and
Product Overview
2009
www.igel.com
• The user experience is outstanding since you are not forced to
deliver the whole user experience, including multi-media, VoIP or
video, via just one protocol that was never designed to be multi-
purpose.
• New technology or security updates are delivered to every model
very quickly since we only have to update three fi rmware images to
touch all our hardware models.
• Supporting an estate of IGEL Universal Desktops is easy since all
models carry the same fi rmware image and fl ash size per operating
system and the IGEL Universal Management Suite has a consistent
user interface regardless of what is being managed.
The IGEL Universal Desktop gives you far greater long term cost
savings compared with traditional thin clients and more fl exibility to
handle whatever the future throws at you.
The IGEL Universal Management Suite
Each IGEL Universal Desktop comes
bundled with a free license for the IGEL
Universal Management Suite (UMS). This
is the most powerful yet easy to use remote management software in
the industry, making deployment and management of IGEL Universal
Desktops easy and effi cient. There is only one version of the software
and that is included with your purchase. It is fully enterprise capable,
can manage thousands of terminals with point-and-click simplicity
and is very network friendly.
IGEL Product and Technical Support
All customers with registered IGEL Universal Desktops have free
access to English and German language technical support from
centers in Europe, The United States and Asia. In addition, you get
free updates to the IGEL Universal Management Suite as long as
your devices support the latest UMS client. We maintain our fi rmware
images for up to 3 years after a model goes end of life, giving an
exceptionally long service life.
In conclusion, IGEL Universal Desktops offer extremely low running
costs and are always kept up to date with the latest technology for
delivering your server-based applications.
Introduction to IGEL
IGEL Technology was founded in 1989 and we
have specialized in terminals and thin clients ever
since. We have grown to be a world leader in our
fi eld and the number one supplier of thin clients
in our native Germany. We have over ten thousand customers that
include world leading organizations such as HSBC, Akzo Nobel,
United Rentals, Scania and Daimler.
We are a private, fi nancially independent, fast growing German
company that believes in organic growth, quality, environmental
sustainability and delivering world class technology to our customers.
Our offi ces in Bremen, Augsburg and Reading are ISO 9001 and ISO
14001 certifi ed. We have global presence with distribution partners in
over 20 countries and offi ces in Germany, Great Britain, The United
States, Hong Kong and Singapore.
The IGEL Universal Desktop
Our Universal Desktop strategy is
unique and enables organizations
to deliver all their server-based
applications, anywhere, with the best user experience, security, ease
of management, and lowest total cost of ownership.
We do this by making all IGEL Universal Desktops highly multi-
functional with many server-based protocols or “Digital Services”
for connecting you to your centralized applications. We develop
just three “Universal Images”: IGEL Linux, Microsoft
®
Windows
®
Embedded Standard 2009 and Microsoft
®
Windows
®
Embedded CE
6.0 with each image having three different “Digital Service Packs” that
are unlocked on shipment. As well as many Digital Services, each
Universal Image has a raft of other features that support bullet proof
security and connectivity. The three Universal Images are offered
across a broad range of hardware platforms so you can deploy
applications anywhere and at a price performance that suits your
needs. The UD3, UD5 and UD7 hardware platforms have an optional
“Digital Foot” that provides WiFi connectivity and legacy ports.
Our approach has powerful advantages.
• You do not pay for unnecessary hardware or software.
• You can also save money by consolidating more hardware, such
as a PC and a telephone, into one affordable and easy to manage
device.
Many functions. One device.
thin clients
development
services
solutions