Ihse K487 Series, User Manual

Page 1: ...IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 User Manual Edition 2015 02 25 Draco KVM Extender Model K487 Series Tempest ...

Page 2: ...ual the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any oth...

Page 3: ...Views 11 3 6 1 Model K487 1SHS Single Head Fiber 11 3 6 2 Model K487 2S4S Dual Head Fiber 12 3 7 Status LEDs 13 4 Installation 14 4 1 Package Contents 14 4 2 System Setup 15 4 2 1 KVM Extender Setup 15 4 3 Example Applications 16 5 Configuration 18 5 1 Transmission Parameters 18 5 2 DDC Settings 18 5 3 Command Mode 19 5 4 USB HID Ghosting 21 5 5 Configuration File 22 6 Operation 23 6 1 Download of...

Page 4: ...6 Environmental Conditions 30 7 7 Size 30 7 8 Shipping Weight 30 8 Troubleshooting 31 8 1 Blank Screen 31 8 2 USB HID 32 9 Technical Support 33 9 1 Support Checklist 33 9 2 Shipping Checklist 33 10 Certificates 34 10 1 CE Declaration Of Conformity 34 10 2 North American Regulatory Compliance 35 10 3 WEEE 35 10 4 RoHS RoHS 2 35 10 5 Tempest 35 11 Glossary 37 Pos 1 806 IH SE Zu di esem H andbuch ATB...

Page 5: ...he following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product This symbol indicates best practice information to show recommended and optimal ways to use this p...

Page 6: ...e defective or has a damaged chassis Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions In order to disconnect the device completel...

Page 7: ... optic based product should be used instead The KVM Extender with fiber interconnect cables can also be used with applications in environments which are difficult in electromagnetical aspects Electromagnetical interference can limit the maximum distance und reliability Pos 5 806 IH SE Beschrei bung System Übersicht VAR_KVM _Si ngle D ual H ead_USB HID 5 mod_1278933306042_6 doc 42842 2 1 3 2 System...

Page 8: ...onnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with 2x USB 2 0 devices See Chapter 4 3 Page 16 for installation examples Pos 6 806 IH SE Beschrei bung Ger ätetypen 477 xx_COM P 5 mod_1291120125984_6 doc 44563 2 1 ...

Page 9: ...es can be used with Multi mode and Single mode cables see Chapter 7 2 1 Page 26 Part numbers for CPU Unit and CON Unit The part numbers for the CPU Unit and the CON Unit can be derived from the part number of the complete device Example K487 1SHS TLB CPU Unit L487 1SHS TLB CON Unit R487 1SHS TLB All devices of the K487 series are technically compatible to the devices of the K474 and K477 series Po...

Page 10: ... and the provided power supply units can get warm for this reason an installation in closed rooms without air circulation is not allowed Please note that you will need at least 0 5 U height unit for the ventilation above the extenders if you mount them into racks Pos 8 806 IH SE Beschrei bung Zubehör 477 xx_COM P 5 mod_1291120662750_6 doc 44582 2 1 3 5 Accessories Model Description 487 PSU 5G TLB ...

Page 11: ...40 1 3 6 1 Model K487 1SHS Single Head Fiber CPU Unit CON Unit 1 2 3 4 5 1 2 3 4 5 Rear View Rear View 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 To CPU USB HID 5 To CPU DVI D 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor Pos 12 806 IHSE Beschreibung Geräteansichten 477 xx_COM...

Page 12: ...5 To CPU DVI D 1 6 Service port 2 7 Connect to interconnect cable 2 8 To CPU USB HID 2 9 To CPU DVI D 2 1 Connect to 5VDC power supply 2 Service port 1 3 Connect to interconnect cable 1 4 Connect to USB HID devices 1 5 Connect to DVI monitor 1 6 Service port 2 7 Connect to interconnect cable 2 8 Connect to USB HID devices 2 9 Connect to DVI monitor 2 Pos 22 806 IHSE Beschreibung Diagnose LED s 477...

Page 13: ... LED Status Description 1 Failure LED green Off Connection available On or flashing Connection failure flashing for about 20 s following a connection failure 2 Status LED green Flashing No connection via interconnect cable On Connection available LED 3 USB and Video Status LED color Description Red Device ready Violet Connection and USB signal interconnect available Green Connection and video sign...

Page 14: ...C OMP 5 mod_1291123475078_6 doc 44730 2 1 4 1 Package Contents Your extender package contains the following items KVM Extender pair CPU Unit and CON Unit Quick Setup If anything is missing contact your dealer Pos 25 806 IHSE Install ati on System anschließen 477 xx_COM P 5 mod_1291123779531_6 doc 44749 233 1 ...

Page 15: ... 7 Page 24 4 2 1 KVM Extender Setup 1 Switch off all devices CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU with the supplied cables to the CPU Unit Please ensure the cables are not strained 6 Connect the CPU...

Page 16: ...ll ati on Installati onsbeispi ele 477 xx_C OMP 5 mod_1291124264328_6 doc 44767 1 1 2 4 5 3 KVM Extender Single Head 1 2 4 5 7 6 3 KVM Extender Dual Head with 4x USB HID 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices ...

Page 17: ...SB 2 0 devices option only with 2x USB 2 0 devices 8 Audio sink optional only with devices with Analog Audio Serial option or Digital Audio option Pos 28 806 IHSE Konfig urati on UEB_Konfiguration 5 mod_1278575517073_6 doc 41846 1 1 ...

Page 18: ...in most cases The download of the DDC information of the console monitor can be performed during normal operation see Chapter 6 1 Page 23 For special requirements DDC information can be retrieved and uploaded as a binary file at both the CPU Unit and the CON Unit Connect your computer with a USB mini cable to the service port of the CPU Unit or CON Unit The data area of the unit is now accessible ...

Page 19: ...yboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available If there is no keyboard command executed within 10 s after activating Command Mode it will be automatically deactivated The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Comm...

Page 20: ...t Shift 7 2x Right Ctrl 8 2x Right Alt Set freely selectable Hot Key exemplary In order to set a freely selectable Hot Key e g 2x Space use the following keyboard sequence current Hot Key c 0 Space Enter Reset Hot Key In order to set a Hot Key back to default settings press the key combination Right Shift Del within 5 s after switching on the CON unit or plugging in a keyboard Pos 32 806 IHSE Konf...

Page 21: ... devices connected to the CON Unit into the CPU Unit Activating the emulation in the CPU Unit Hot Key h w Enter Activating the emulation of already stored device descriptions in the CPU Unit Hot Key h e Enter Deactivating the emulation of active device descriptions in the CPU Unit The input devices connected to the CON Unit will be now passed transparently to the source computer CPU Hot Key h d En...

Page 22: ...nd video information You can find it on the flash drive of the KVM Extender The flash drive can be opened by a mini USB connection to a computer The configuration file can be edited with all common text editors The individual settings of the parameters are described in the respective chapters Pos 34 806 IHSE Betrieb U EB_Betri eb 5 mod_1278577614980_6 doc 41970 1 1 ...

Page 23: ...nformation of the console monitor via keyboard command under operating conditions 1 Enter Command Mode with the Hot Key see Chapter 5 2 Page 18 2 Press the key a to download the DDC information of the console monitor The screen goes black for a short time At the same time Command Mode is closed and the keyboard LEDs return to previous status The video mode has been readjusted Screen quality should...

Page 24: ...port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards e g are also supported Mouse Compatible with most 2 button 3 button and scroll mice Other USB HID devices The proprietary USB emulation also supports certain other USB HID devices su...

Page 25: ...h SFPs provided by the manufacturer SFP modules can be damaged by electrostatic discharge ESD Please consider ESD handling specifications Pos 44 806 IHSE Technische D aten Schnittstell en Seriell e Schnittstell e 5 mod_1291127444390_6 doc 44828 1 Pos 45 806 IHSE Technische D aten Schnittstell en Analoge Audi o Schnittstell e 5 mod_1291127716734_6 doc 44846 1 Pos 47 806 IHSE Technische D aten Verbi...

Page 26: ...cable resistant A DQ ZN B2Y 4G9 outdoor cable with protection against rodents Multi mode 50µm Two fibers 50µm I V ZN H 2G50 in house patch cable I AD ZN H 4G50 in house or outdoor breakout cable resistant Multi mode 62 5µm Two fibers 62 5µm I V ZN HH 2G62 5 in house breakout cable A DQ ZN B2Y 4G62 5 outdoor cable with protection against rodents Maximum Acceptable Cable Length Type of cable Maximum...

Page 27: ...rity of keyboards and mice currently on the market Many other kinds of HID devices such as bar code scanners and touch screens may also be compatible It is not possible to guarantee support for all available USB HID devices In certain cases custom firmware may be required USB HID and other devices that are not supported as standard will normally operate with our devices featuring transparent USB s...

Page 28: ...13 n c 21 n c 6 DDC Input SCL 14 5VDC high impedance 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot Plug recognition 24 T M D S clock C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Pos 57 806 IHSE Technische D aten Pi nbel egungen Buchse DVI I Single Link 5 mod_1291134800734_6 doc 45577 1 Pos 58 806 IHSE Technische D aten Pi nbel egungen Buchse U...

Page 29: ...gungen RJ45 5 mod_1278578820011_6 doc 42405 Pos 62 806 IHSE Technische D aten Pi nbel egungen Gl asfaser SFP Typ LC 5 mod_1278938501151_6 doc 43210 1 Fiber SFP Typ LC Picture Diode Signal 1 2 1 Data OUT 2 Data IN Pos 63 806 IHSE Technische D aten Pi nbel egungen Stromversorgung 5 mod_1278578849183_6 doc 42423 1 Power Supply Picture Pin Signal Inside VCC 5VDC Outside GND Pos 64 806 IHSE Technische ...

Page 30: ...4996 1 7 7 Size Single Head Devices CPU Unit CON Unit 103 x 143 x 29 mm 4 x 5 6 x 1 1 Shipping Box 210 x 140 x 165 mm 8 3 x 5 5 x 6 5 Dual Head Devices and Devices with Optional Modules CPU Unit CON Unit 103 x 143 x 43 mm 4 x 5 6 x 1 7 Shipping Box 460 x 250 x 120 mm 18 1 x 9 8 x 4 7 Pos 72 806 IHSE Technische D aten Transportg ewicht 477 xx_C OMP 5 mod_1291129453984_6 doc 45015 1 7 8 Shipping Wei...

Page 31: ...yellow No video signal detected by source computer CPU Check DVI D cable to CPU Download DDC information from console monitors see Chapter 6 1 Page 23 Reboot CPU if necessary CON Unit LED 3 red or yellow No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected from CPU Unit Check connection length and quality of interc...

Page 32: ...USB port if necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit LED 3 green or violet Problems with USB connection Check connection of USB cable to USB HID device Remove DVI and power cable and restart CON Unit Connect power cable first USB device without function No USB HID device Connect USB HID device USB HID device is not supported Contact dealer if necessar...

Page 33: ...existing manual Nature circumstances and duration of the problem Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorization 2 Package your devices...

Page 34: ... Technology Equipment EN 55022 2010 AC 2011 Class A EN 55024 2010 A1 2001 A2 2003 EN 61000 3 2 2006 A1 09 A2 09 EN 61000 3 3 2008 EN 61000 6 2 2005 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for ...

Page 35: ...erate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards Pos 84 806 IHSE Zertifi kate ATB_WEEE 5 mod_1278579673292_6 doc 42704 2 1 10 3 WEEE The manufact...

Page 36: ...Draco KVM Extender 36 2015 03 05 The device labels carry a respective marking Pos 86 806 IHSE Glossar ATB_Glossar 5 mod_1278576825433_6 doc 41890 1 1 ...

Page 37: ...CVBS and it is part of the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Console Keyboard mouse and monitor CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU CVBS The analog color video baseband signal CVBS is also called Composite Video and ...

Page 38: ...lectrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5µ multi mode fiber cable or 50µ multi mode fiber cable OSD The On Screen Display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially ...

Page 39: ...deo connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 p...