iiNet TG-789, Quick Setup Manual

Page 1: ...TG789 Broadband Gateway Quick Setup Guide ...

Page 2: ... iiNet Internet service is now active Here are some details about your account you can use them to log in to Toolbox at https toolbox3 https toolbox3 iinet net au iinet net au and manange your account online Hello Your iiNet service username iiNetAcct is now active Please check your email for more details Questions Please call 13 22 58 Regards iiNet 2 ...

Page 3: ...internet order or your customer invoice 3 TECHNOLOGY TYPE PRODUCT START ON PAGE ADSL Broadband 6 VDSL2 Broadband 6 Naked Broadband 7 NBN Fibre to the Node Building FTTN B 7 NBN Fibre to the Curb FTTC 8 NBN HFC 9 TECHNOLOGY TYPE PRODUCT START ON PAGE NBN Fibre to the Premises FTTP NBN Wireless 10 11 NBN Satellite 12 Non NBN Fibre to the Home FTTH WiFi 13 19 Netphone VoIP 20 ...

Page 4: ...4 STATUS WAN INTERNET WPS ETHERNET 2 4GHz 5GHz USB WIRELESS BUTTON PHONE WiFi Get to know your modem s lights ...

Page 5: ...dem has no power Green WiFi enabled Flashes during WiFi activity and when rebooting Light State Meaning WPS Off WPS not in use or modem has no power Red WPS connection failed try again Green WPS connection successful Ethernet Orange WPS search mode on or WPS connection in progress Flashes Off Nothing connected to LAN ports or modem has no power USB Green Ethernet connection to any LAN port Flashes...

Page 6: ... If you wish to use your VoIP phone service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup Phone Cable Ethernet Cable Plug into handset Plug into your computer s Optional Ethernet...

Page 7: ... not use a line filter 3 If you wish to use your VoIP phone service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup 1 2 3 4 Power Cable Plug into a power outlet Phone Cable Plug in...

Page 8: ...GATEWAY port on your NBN Connection Device 3 If you wish to use your VoIP phone service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup Ethernet Cable Plug into your computer s Eth...

Page 9: ...onnection Box note that some boxes may have one yellow LAN port instead 3 If you wish to use your VoIP phone service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup Ethernet Cable ...

Page 10: ...ing us for a hand 3 If you wish to use your VoIP phone service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup Ethernet Cable Plug into your computer s Ethernet Port Optional Phone...

Page 11: ...nnect your connect your computer to any of your modem s 4 modem s red WAN port to the UNI D 1 port on LAN ports Alternatively follow the steps later in your NBN Connection Box If UNI D1 doesn t this guide to connect devices via WiFi work try each UNI D port before contacting us Turn to Page 14 to continue setup for a hand POWER Ethernet Cable Plug into your computer s Ethernet Port Optional Phone ...

Page 12: ... connect devices via WiFi 2 Use the supplied Ethernet cable to connect your Turn to Page 14 to continue setup modem s red WAN port to the UNI D 1 port on your NBN Connection Box If UNI D1 doesn t work try each UNI D port before contacting us for a hand NBN Connection Box Connects to your modem via Ethernet to the LAN Port Satellite Socket Connects your NBN Connection Box to your Satellite Dish Eth...

Page 13: ...one service connect a phone handset to your modem s Phone1 port 4 You can use an additional Ethernet cable to connect your computer to any of your modem s 4 LAN ports Alternatively follow the steps later in this guide to connect devices via WiFi Turn to Page 14 to continue setup POWER LAN 1 LAN 2 LAN 3 LAN 4 Power Cables Plug into 2 power outlets 1 2 3 4 Ethernet Cable Plug into your computer s Et...

Page 14: ...m See page 20 of this guide for more details 1 2 Is the internet light off Ensure that you received an email from us advising that your internet service is ACTIVE or ready to be activated If you have please turn to the next page to attempt a manual configuration If you haven t received the email your internet connection isn t ready yet Please check your last email from us for advice on your connec...

Page 15: ...less VoIP Smart Ultra Broadband Gateway Wireless user codes 2 4GHz Network name 5GHz Network name Wireless Key iinetD1234F iinetD1234F 5G 3X4mple123 GUI Login http 10 1 1 1 Username admin Password test01234 3 The Setup Wizard should run if not simply click Setup Wizard on the dashboard 4 Select your provider from the Internet Service Provider list For the rest of the settings refer to the table on...

Page 16: ...that your broadband service is active readyto be activated Off On On VPI 8 VCI 35 VLAN ID 2 VLAN ID 2 NBN Satellite Ethernet Off N A NBN FTTP Ethernet Dynamic IP Address Off N A NBN FTTB N VDSL On VLAN ID 2 NBN Wireless Ethernet On VLAN ID 2 Non NBN FTTH Non NBN Fibre to the Home FTTH services include OptiComm Places Victoria and South Brisbane Fibre Ethernet Dynamic IP Address Some of these estat...

Page 17: ... 4GHz WiFi network You can change this to anything you d like 3 Click Next and make sure Security Key Type Security Mode is set to WPA WPA2 PSK 4 The 2 4GHz Security Key is the password for your 2 4GHz WiFi network Change this to something that s hard for others to guess but easy for you to remember You may wish to write down your new WiFi details for future reference 5 Click Next and run through ...

Page 18: ... Login http 10 1 1 1 Username admin Password test01234 The Setup Wizard allows you to change the username and password used to log in at http 10 1 1 1 This can be handy if you have tenants or meddling teens and you don t want them to change your modem settings To keep the defaults simply leave the boxes blank and click Next If you do set a custom username and or password you should write it down a...

Page 19: ...ireless user codes 2 4GHz Network name 5GHz Network name Wireless Key iinetD1234F iinetD1234F 5G 3X4mple123 GUI Login http 10 1 1 1 Username admin Password test01234 1 Make sure that WiFi is enabled on your computer tablet smartphone or other WiFi device 2 View the list of available WiFi networks on your WiFi device and select the network that matches the network name on your modem s sticker 3 Ent...

Page 20: ...tructions Porting your existing phone number to VoIP If you ve asked us to convert your existing phone number to a VoIP service please allow up to 7 days after your internet service is active for this porting process to complete We ll send you an email to confirm when your VoIP service is active and ready to use Phone 1 20 ...

Page 21: ...arPort 5060 Primary Proxy sip STATE iinet net au or sip STATE westnet com au Primary ProxyPort 5060 Expire time 3600 Replace STATE with your state or territory i e ACT NSW NT QLD SA TAS VIC or WA 3 Select the Phone Numbers tab and then click Create New entering the following settings Username Your VoIP number no spaces or brackets URI Your VoIP number no spaces or brackets Password Your VoIP passw...

Page 22: ...ng costs relating to the prepaid satchel that was sent to you You will also still be charged for the original equipment and if the original equipment has already been paid for you will not be entitled to a refund 1 4 The warranty does not apply to faults caused by any of the following Non Covered Events a any equipment not supplied by us b any interference with or modification to the equipment or ...

Page 23: ... failure does not amount to a major failure 1 10 This warranty is given by iiNet Limited ACN 068 628 937 of 1 502 Hay Street Subiaco WA 6008 You can contact us on 13 22 58 or via email to support iinet net au if you have any questions regarding this warranty 1 11 Latest Warranty Information http www iinet net au about legal pdf general equipment warranty pdf 2 Warranty Period Purchase 24 Months Re...

Page 24: ... t leave your broadband behind Call our movers team on 1300 541 714 Support iiNet Support Westnet Support Available 24 7 Available 24 7 13 22 58 1300 786 068 support iinet net au support westnet com au ACN 068 628 937 ...