iPong Registration
Registration must be completed within 10 days from the date of your purchase of the iPong Table
Tennis Robot. You can access the registration form online at the ipong.net website and submit your
information electronically.
What is Covered
Except as provided below, the Limited Warranty covers all defects in materials and workmanship.
This Limited Warranty is void if the iPong Table Tennis Robot is:
•
damaged through improper usage, negligence, misuse, abuse, transportation damage, acts of nature,
or accident (including failure to follow the instructions supplied with the iPong Table Tennis Robot)
•
used in commercial applications or rentals
If during the Limited Factory Warranty period, any part or component of the iPong Table Tennis Robot
unit (either the same or an equivalent model), allow the original retailer of the unit to exchange the
defective unit with a new unit (either the same or an equivalent model), or refund the original purchase
price of the unit, without charge for labor or parts. JOOLA’s obligation to repair, replace, or exchange
the unit, however, is limited to the amount of the original purchase price of the iPong Table Tennis
Robot.
LIMITED FACTORY WARRANTY
JOOLA North America, LLC (“JOOLA”) warrants iPong Table Tennis Robots are free from defects in workmanship and materials under normal personal use and conditions for a period of one year
from the date of original purchase in the United States and Canada.
How to Obtain Warranty Service
In order to obtain warranty service under this Limited Warranty, please follow the following
steps:
- User must complete and submit the iPong Table Tennis Robot Registration within 10 days
of purchase.
- Retain the original copy of the sales receipt.
- Call JOOLA’s Customer Service Department at (301) 816-3060 anytime from 9:00 am to
servicing. JOOLA will decide whether the iPong Table Tennis Robot may be serviced at
user’s location or at a location designated by JOOLA.
- If instructed to return the iPong Table Tennis Robot to JOOLA for servicing, user is
responsible for shipping the unit, at his/her own expense, to the address provided by
JOOLA in adequate packaging that will protect it against further damage.
- Include owner’s name, address, daytime telephone number, model number of the iPong
Table Tennis Robot, and a description of the problem.
- JOOLA will pay for any shipping charges to return the repaired or replaced iPong Table
Tennis Robot.
THIS LIMITED WARRANTY IS AVAILABLE ONLY TO THE ORIGINAL PURCHASER OF THE IPONG TABLE TENNIS ROBOT AND IS VALID IN THE UNITED
STATES AND CANADA ONLY.
JOOLA’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS DISCRETION, OF ANY DEFECTIVE IPONG TABLE TENNIS ROBOT AND DOES
NOT INCLUDE ANY LIABILITY FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.
from state to state.
For questions regarding this Limited Warranty or the IPONG TABLE TENNIS ROBOT, please write us:
iPong Customer Service Department
2101 Gaither Road, Suite 125
Rockville, MD 20850
info@ipong.net
•
www.ipong.net
Reordering Parts
Please contact JOOLA North America, LLC and have the following information ready:
- Original Product number
- Part Number (from assembling instructions)
- Serial Number (from back of robot)
- Credit card information (number, expiration date, CVC code, billing name and address) for
payment processing (if after warranty)
- Shipping address for replacement parts
iPong Customer Service Department
2101 Gaither Road Suite 125
• Rockville, MD 20850
OPERATIONS MANUAL
Included In The Box
1. iPong Core Engine -1
2. iPong Agitator -1
3. iPong A/C Adapter -1
4. iPong Top/Bottom Assembly -2
5. iPong Wired Remote - 1
2101 GAITHER ROAD, SUITE 125
ROCKVILLE, MD 20850
www.ipong.net
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Quick Start ASSembly inStructionS
PRO
For training tips, video demonstrations, and to learn more about
iPong® Table Tennis accessories, visit
www.ipong.net
!
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PRO
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