Isilon Systems Isilon IQ 32000X-SSD, Field Replacement Manual

Page 1: ...Isilon IQ 4U X Series and NL Series Field Replacement Manual August 2010 120 0032 01REVD 120 0032 01REVD...

Page 2: ...IS SMART and the Isilon logo are trademarks of Isilon Other product and company names mentioned are the trademarks of their respective owners Due to ongoing product development innovation and revisio...

Page 3: ...y from a 4U node 11 Install the NVRAM battery assembly 12 Chapter 5 Hard drives 15 Replacing a failed hard drive 15 Remove a drive 17 Install a hard drive 17 Chapter 6 Cooling fans 19 Replacing a cool...

Page 4: ...ansfer the file system journal from a failed node 35 Update a replacement chassis SKU to a product SKU 37 Gather information about a cluster 37 Return a failed node 38 Shutting down a node by using th...

Page 5: ...fer to the separate document titled Replace an IQ 108NL Node using a 3 4 Chassis Safety precautions Safety warnings describe circumstances under which there is risk of electric shock bodily injury fir...

Page 6: ...atus and other information about defective components or to configure and verify the proper installation of the new components If a drive power supply or other component of an Isilon node fails or nee...

Page 7: ...sue with the integrated LCD Note Removing a front panel does not require powering down the node However you may need to restart the LCD on the front panel through the command line interface when you r...

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Page 9: ...ower supplies that provide redundant power to the node The power supply units are accessible from the back of the node Caution Never remove both power supply units from a running node Note Replacing a...

Page 10: ...irmly but carefully into the bay The retaining latch automatically clicks into place to secure the power supply 6 Connect a power cord to the new power supply The LED on the power supply turns green w...

Page 11: ...he node chassis for grounding Required hardware Replacement non volatile RAM NVRAM battery assembly ESD grounded wrist strap Replacing an NVRAM battery assembly After an alert is issued it is importan...

Page 12: ...it at least 30 seconds for all the alerts to generate Install the NVRAM battery assembly Install a battery assembly to replace a failed battery or after using it as a transfer battery to move an IB NV...

Page 13: ...2 1 2 NVRAM battery 1 Locking tab Figure 6 Installing an NVRAM battery assembly 2011 Isilon Systems LLC 13 NVRAM battery assembly...

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Page 15: ...y drive from a node unless instructed to remove the drive by Isilon Technical Support Drive bays are numbered left to right top to bottom For example the top row of bays on the front of a node are num...

Page 16: ...to the file system Wait a few minutes and re run isi devices to verify that the attach operation completed successfully Wait a few minutes and then run the isi devices command again to verify that th...

Page 17: ...side of the front panel and gently pull forward to remove the front panel and reveal the drive bays Otherwise proceed to the next step 2 Locate the hard drive to be removed and release the drive lock...

Page 18: ...e 2 Hard drive Figure 8 Installing a hard drive 2 Gently push the locking handle on the drive until the drive clicks into place 3 Optional Repeat the previous steps to install additional hard drives 1...

Page 19: ...cooling fan Isilon nodes contain three cooling fans to maintain proper airflow Each cooling fan can be individually replaced without powering down the node 1 Remove the top panel from the node For mo...

Page 20: ...ts with the arrow on top of the fan pointing toward the rear of the node 5 Press the fan straight down to secure the fan The fan should begin spinning and the fan fault LED should turn off 6 Replace t...

Page 21: ...n similar to the following example output Log 03 28 10 10 18 13 CDT Correctable ECC memory error 1 time on DIMM1A 03 28 10 10 18 13 CDT Non PCI non fatal error 1 time on ich esi pci Totals 1 of Non PC...

Page 22: ...ket Note The DIMM sockets on the motherboard are labeled 1A 1B 2A 2B 3A 3B and 4A 4B For nodes with 4 GB of RAM DIMM modules occupy all of the A slots with the B slots left empty 12 Gently press down...

Page 23: ...node about 4 250 000 000 bytes for a 4 GB node or 17 117 000 000 bytes for a 16 GB node the DIMM is functioning correctly 16 Return the old hardware to Isilon Technical Support For more information s...

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Page 25: ...terface card NIC ESD grounded wrist strap 2 Phillips screwdriver or 2 JIS driver Removing the riser card assembly You can remove the riser card assembly to access the SAS drive controller card and IB...

Page 26: ...bly Figure 14 PCIe riser card assembly Installing the riser card assembly Installing the riser card assembly connects the SAS drive controller card and the IB NVRAM card to the node motherboard 1 Inse...

Page 27: ...IB NVRAM card you must remove the PCIe riser card assembly For more information see Removing the riser card assembly on page 25 1 Remove the failed IB NVRAM card 2 Install the new IB NVRAM card 3 Retu...

Page 28: ...changes to the file system are correctly recorded in the event of a system failure 1 Insert the IB NVRAM card into the bottom slot on the riser card 2 3 4 5 1 4 8 position cable connector 1 Mounting...

Page 29: ...heir corresponding port ID numbers If they are not label them before disconnecting them from the SAS drive controller card 2 Disconnect the drive cables from the SAS drive controller card 3 Remove the...

Page 30: ...emove a network interface card on page 30 2 Install a new NIC in the node For more information see Install the network interface card on page 31 3 Return the failed NIC to Isilon unless otherwise dire...

Page 31: ...requisite Before installing a NIC ensure that the node is shut down and the top panel is removed 1 Insert the NIC into the socket on the small riser card 2 1 2 Network interface card 1 Small riser car...

Page 32: ...necessary install the SFP modules 6 Power on the node Verify that the node starts properly and displays the login prompt Note If a node fails to start properly or if the node displays errors relating...

Page 33: ...aining data integrity This procedure is supported only for nodes that are running OneFS 5 5 3 and later Prerequisite Contact Isilon Technical Support to obtain a replacement chassis before beginning t...

Page 34: ...drive into the same bay number in the replacement chassis that the hard drive was removed from in the failed node 7 Remove the failed node from the rack cabinet For more information see Remove a node...

Page 35: ...age appears in the console log Sep 10 19 02 15 24 3 id1 root 2254 IFS mounted successfully 3 Run the isi_checkjournal command to check the file system journal isi_checkjournal finished successfully 4...

Page 36: ...discharges 2 1 3 4 3 IB NVRAM connector 1 J4 connector 4 IB NVRAM cable 2 Transfer battery Figure 23 Connecting the transfer battery to the IB NVRAM card The LED on the back side of the IB NVRAM card...

Page 37: ...lowing command usr bin isi_transform_tool tango debug The system displays text similar to the following output INFO Chassis SKU read from EEPROM is 812 0001 04 DEBUG Chassis SKU read from disks is 851...

Page 38: ...odes can be shut down using the OneFS command line interface 1 Open a secure shell SSH connection to the node that you want to shut down 2 Run the shutdown p now command This command saves the journal...

Page 39: ...chassis retaining screws Remove a node from a rack cabinet Removing a node from a rack cabinet provides unobstructed access to the node Prerequisite Before proceeding make sure that the node you want...

Page 40: ...he intermediate rails Caution To minimize the chance of personal injury during node installation install Isilon IQ nodes in the rack cabinet without the hard drives installed Isilon recommends using t...