iSys iTerra TL1290, User Manual

Page 1: ...www isys group com iTerra TL1290 User Guide iSys The Imaging Systems Group Inc Copyright 2009 ...

Page 2: ...formation 20 Configuration Information 21 Help Mode 21 Changing Paper Media Settings 21 Media Weight 21 Individual Print Jobs 21 All Print Jobs Defaults 21 Reset to Factory Defaults 21 Maintenance 22 Cleaning the LED Heads 22 Cleaning the Paper Tray Feed Rollers 22 Error Messages 23 Help Button 23 Cart Menu Error Messages 24 Paper Jams 24 Tray Side Cover 24 Printer Side Cover 25 Printer Top Cover ...

Page 3: ... if ignored may result in equipment malfunction damage or personal injury NOTE A NOTE indicates special attention is required This Symbol indicates an area of possible concern due to static discharge into the circuitry When you see this symbol in the manual please observe proper precautions to minimize damage to circuitry ILLUSTRATIONS Illustrations and components are representative only Your unit...

Page 4: ...e added where applicable An iSys purchase can be used to order products directly if the order value is over 500 excluding freight and taxes and if you have been approved for credit Paper Media iSys Part Number Case of 6000 Sheets WLFF2000HWHB Toner Cartridges Color iSys Part Number Black WL1 BKT Cyan WL1 CYT Magenta WL1 MGT Yellow WL1 YWT Fusers Voltage iSys Part Number 230 Volt WL1 Fuser230 120 V...

Page 5: ...nsion is less than the extension s rating The total ratings of all equipment plugged into the outlet should not exceed 15 amperes Do not poke anything into the ventilation slots of the product You could get an electrical shock or cause hazardous electrical arcing which could cause a fire Aside from the routine maintenance described in the documentation do not try to service the product yourself Re...

Page 6: ... there is a risk of fire Unplug the mains connector and contact your iSys If the product has been knocked over or damaged there is a risk of electric shock fire and or injury Unplug the mains connector and contact iSys If any liquid for example water is allowed to enter the product there is a risk of fire Unplug the mains connector and contact your iSys Do not place containers containing liquid on...

Page 7: ...ties and Drivers 6 Toner Cartridges STEP 1 STEP 2 Choose a location for your printer Lift printer and place on the cart NOTE See page 13 for instructions on how to properly place the printer on the cart STEP 3 STEP 4 Remove any shipping tape Lift the top cover STEP 5 1 Lift the operator panel a open front cover b remove tape c 2 Close the front cover and adjust the operator panel d ...

Page 8: ...NOTE Be sure all tape is removed from image drum cartridges STEP 10 STEP 11 1 Shake toner cartridge from side to side to distribute toner a 2 Remove sealing tape from toner cartridge bottom b Align the notch on the end of the toner cartridge with the tab a in the image drum and then lower the toner cartridge into the image drum Press down to make sure it is seated correctly ...

Page 9: ...ping retainer b 3 Insert the appropriate media size label c This is helpful if optional trays are installed Load paper STEP 16 STEP 17 1 Set guides a b to paper size Make sure the paper guides are snug against the paper 2 Close the paper tray c Install the paper catcher 1 Lift cover where paper catcher is placed 2 Align tabs on catcher in notches on printer 3 Press down until catcher is fully seat...

Page 10: ...he included ferrite core on the network cable 1 Loop the cable as shown placing the core about 1 inch from the connector on the printer end Note The network cable is not provided 2 Connect the network cable between the printer and the Ethernet hub or router Install the parallel cable if used Note Install the printer software BEFORE connecting the USB cable Duplexer STEP 1 STEP 2 ...

Page 11: ...9 STEP 3 STEP 4 STEP 5 STEP 6 STEP 7 STEP 8 STEP 9 STEP 10 ...

Page 12: ...fuser out of the printer Replacing the Transfer Belt STEP 1 STEP 2 Turn off the printer NOTE If the hard disk drive is installed in your printer press the SHUTDOWN RESTART button for several seconds before turning the printer off Open the top cover CAUTION The fuser is very HOT after the printer has been printing Be careful not to touch it ...

Page 13: ...ue handles and lift the transfer belt out Dispose of it in accordance with local regulations WARNING Do not incinerate the used transfer belt It may explode and cause a fire hazard STEP 7 STEP 8 Unpack the new transfer belt grasp the blue handles and lower the left side of the belt into the printer fitting the pins into the guides at the front and back then lower the right side Push down on the be...

Page 14: ...er cartridge units back into the printer 1 Close the top cover 2 Turn the Printer on Replacing the Waste Toner Bottle STEP 1 STEP 2 Open the door and remove the waste toner bottle Follow the instructions on the label to ensure proper disposal ...

Page 15: ...13 Loading the printer on the feeder STEP 1 To properly align the pins with the printer align the printer flush with the back and left sides of the cart Place the printer down level on the cart ...

Page 16: ... change its position to the correct paper size You may manually change paper size in the guide menu It is optimal to leave 1 32 on each side between the paper and the guide STEP 3 STEP 4 Place the box into the printer Ensure that the iMark is located at the back and left side of the box NOTE To ensure that the paper feeds smoothly we recommend that the box fold adjacent to the orange feed roller i...

Page 17: ... the way up the path so that the paper has covered the paper sensors completely Close the red guides on the each side of the paper and close the bottom guide Close the Plexiglas paper loading door STEP 7 STEP 8 Take up the tension on the paper by gently pulling it downwards Ensure that the paper tension is even on both sides Be careful not to pull the paper out completely While taking up the tensi...

Page 18: ...Menu Settings 1 To use the Menu you must first press offline 2 Press Menu far right button Use the Arrow buttons to move up down through menu items Press Select 3 To choose a selection press Select you will see a pointer on the left margin that will blink Press up or down arrow to change options Press Deselect to save changes blinking will stop 4 To Exit scroll down to exit then select If at any t...

Page 19: ...OF Bottom Media Type 2 Media Size 8 75 W x 6 25 L Media Weight Light Media TOF Bottom Media Type 3 Media Size 9 00 W x 6 25 L Media Weight Light Media TOF Bottom Media Type 4 Media Size 12 00 W x 8 50 L Media Weight Light Media TOF Bottom Media Type 5 Media Size 12 50 W x 8 50 L Media Weight Light Media TOF Bottom Media Type 6 Media Size 12 90 W x 8 50 L Media Weight Light Media TOF Bottom ...

Page 20: ...t Allows you to select from 1 8 the contrast of the lighting on your display Different environmental operating conditions may require this setting to be adjusted Sound Options Allows you to set your error sounds by time 30 sec 5 sec or Off When sound audible is active press any front panel key and beeping will stop Firmware Upgrade This allows you to upload a firmware file provided by iSys The Ima...

Page 21: ... menu 4 Press the Up arrow or Down arrow buttons repeatedly until the desired Item is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until the desired Value is highlighted 7 Press the Enter button to select this Value If you are setting a parameter ensure that an asterisk appears beside the selected parameter Value 8 Press the Online ...

Page 22: ...by pressing the HELP button Install Paper tttttt mmmmmm Please see HELP for details The printer has tried to take paper from an empty tray Load media of size mmmmmm into tray tttttt The message may remain for some time after you have closed the tray You can access help details by pressing the HELP button Install Tray tttttt The printer has tried to take paper from a tray that has been removed Ensu...

Page 23: ...Mode When an error has occurred press the Help button Information displays that will help you correct the error Changing Paper Media Settings Wrong media settings can cause Poor quality printing Flaking Damage to the printer Media Weight The default media weight setting for all trays is AUTO Individual Print Jobs If you are using special media for only one print job you can adjust the media settin...

Page 24: ...sh section for each pass Be careful not to damage the guards 2 When finished close the top cover Cleaning the Paper Tray Feed Rollers STEP 1 STEP 2 Remove items such as wrist watches or bracelets so they do not catch in the mechanism If a hard disk drive is installed in the printer press and hold the Shutdown Reset button on the control panel for 3 seconds and wait for the display to tell you it i...

Page 25: ...ray 1 Return the paper guide plate to its original position and close Tray 1 side cover STEP 9 Turn on the printer Error Messages Help Button Your printer has a built in help system When an error message appears on the display press HELP The display shows information that will help you correct the error Use the key to move down through the Help information Cart Menu Error Messages ...

Page 26: ... the printer correctly also ensure that the media is located under the media sensors If the cart menu continues to display this error remove all media and reboot the printer Errors 30 to 39 Cutter Errors If the cart menu displays errors 30 to 39 check the media path and ensure that the media is loaded into the printer correctly If the cart menu continues to display this error reload the media and ...

Page 27: ...25 STEP 3 STEP 4 Printer Side Cover STEP 1 STEP 2 STEP 3 STEP 4 ...

Page 28: ...Cover STEP 1 STEP 2 WARNING Be careful not to touch the fuser unit which may be hot after printing If the fuser unit is hot wait until it cools before attempting to remove any jammed paper STEP 3 STEP 4 STEP 5 STEP 6 ...

Page 29: ...ts ways of avoiding them POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level Place the printer on a steady level surface Your print media is too light or too heavy Use appropriate media Your print media is damp or charged with static electricity Use media that has been stored in appropriate temperature and humidity conditions ...

Page 30: ... Media Weight and Media Type in the menu setup or set one value thicker for Media Weight Partially faded images White spots and lines appear in solid printing Paper is moist or dry Use paper stored in proper temperature and humidity conditions Vertical lines appear The image drum cartridge is damaged Replace the image drum cartridge The toner is low Replace the toner cartridge Horizontal Lines and...

Page 31: ...to the IP Address menu h Press Enter h Enter in the IP address Use the UP DOWN arrow keys to choose the number Hit Enter to move right to the next Column Why an asterisk symbol appears the IP address has been saved 5 Hit Back to exit Scroll down to the Subnet Mask menu h Hit Enter h Enter the Subnet Mask 6 Hit Back to exit Scroll down to the Gateway Address menu h Hit Enter h Enter the Gateway Add...

Page 32: ...30 STEP 2 Select Add a Printer on the Left hand side of the window h Press Next STEP 3 Welcome to the Add Printer Wizard h Press Next ...

Page 33: ...31 STEP 4 Select Local printer attached to this computer h Press Next STEP 5 Select Create a new port Type of port h Standard TCP IP Port h Press Next ...

Page 34: ...32 STEP 6 Welcome to the Add Standard TCP IP Printer Port Wizard h Press Next STEP 7 Enter the printers IP Address into the box h Press Next ...

Page 35: ...33 STEP 8 Under Device Type h Select Standard h Generic Network Card h Press Next STEP 9 Completing the Add Standard TCP IP Printer Port Wizard h Press Finish ...

Page 36: ...34 STEP 10 Select Have Disk STEP 11 Select Browse h Locate and select the TL1290 Driver h Press Ok h Press Next ...

Page 37: ... STEP 12 Select the iSys iTerra TL1290 Printer h Press Next STEP 13 Enter the printer name h Select yes if you would like the iSys iTerra TL1290 to be your default printer or no if you do not h Press Next ...

Page 38: ...36 STEP 14 Select a sharing option h Press Next STEP 15 Enter a location and a comment h Press Next ...

Page 39: ...37 STEP 16 Select Yes or No to print a test page h press Next STEP 17 Completing the Add Printer Wizard h press Finish ...

Page 40: ...38 STEP 18 If this message appears after installing the driver h Select Continue Anyway Warnings and Precautions Cutter Blade TL1290 Printer Cart ...

Page 41: ...4 Bit Versions Warranty 6 Months Power Requirements 120 Vac or 230 Vac 50 60 Hz 12 A Dimensions Weight 23 7 x 23 5 x 46 5 60 2cm x 59 69cm x 118cm 312lbs 142kg Operating Temperature 50 F to 89 6 F 10 C to 32 C Operating Humidity 20 to 60 RH non condensing Certifications FCC Class A CE Features While printing at 4 75 per second the iTerra TL1290 maintains its vibrant wide spectrum color Easy to ope...

Page 42: ...oup Inc and that such voluntary risk allocation represents a fundamental part of the agreement reached between The Imaging Systems Group Inc and the purchaser The Imaging Systems Group Inc shall not be liable for any special direct or indirect incidental consequential exemplary punitive or any similar or other damages of any nature suffered by the purchaser whatsoever including without limitation ...

Page 43: ...ble Auto Ignition Temperature Not applicable Explosion Data o Sensitivity to Mechanical Impact Not available o Sensitivity to Static Discharge Not available Extinguishing Media Water foam or dry chemical Special Fire Fighting Procedures Fight fire from upwind position Avoid inhalation of smoke or gases Wear self contained breathing apparatus Cool the container with water spray Hazardous Combustion...

Page 44: ...ied by an RMA number obtained by calling the iSys Service Department at 403 204 5200 Shipping and handling charges to vendor for repair are the sole responsibility of the customer iSys will cover shipping charges on the return of the repaired unit for the term of the warranty as stated above Shipping will consist of Standard Shipment level or Best Effort Accelerated or Premium Shipping Service is ...