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TOUBLESHOOTING GUIDE 

 

HOW DO I CHARGE MY X3 BUDS?  

Your Jaybird X3 buds come with a directional charging clip. To charge follow the steps below. 

1.

 

Connect the included USB charging cable to the charging clip on one end. 

2.

 

Connect the charging clip to the inline remote on your X3 buds with the Micro USB 
connector facing away from the earpiece. You’ll notice the charging clip is tapered just 
like the inline remote. The wider section of the charging clip aligns with the wider section 
of the remote. 

 

3.

 

Connect the other end of the USB charging cable to a USB power source.  

4.

 

Limit the charge time to 2.5 hours. To get the most out of your battery it is recommended 
to charge the buds when you hear the ‘Charge Me’ voice prompt (about 10% battery 
remaining). If you’re pressed for time and only have time to partially charge your buds, 
you’ll get around an hour of playtime for every 20 minutes of charge.  
 
When turned on and not playing music, pressing  or Volume – will announce 

Summary of Contents for X3

Page 1: ...ust like the inline remote The wider section of the charging clip aligns with the wider section of the remote 3 Connect the other end of the USB charging cable to a USB power source 4 Limit the charge...

Page 2: ...arge your buds so try and avoid them HOW DO I SETUP FIT MY X3 BUDS A feature of X3 is the ability to lift the cord off your neck This allows for your X3 buds to be used either in the traditional under...

Page 3: ...ed tips and fins attached try placing your buds firmly within your ear while in the over ear position 5 If your buds are not comfortable or feel loose try alternative sized tips and or fins You can al...

Page 4: ...7 Find the right cord length to get a snug fit with no excess slack around the back of your head by pulling the top and bottom cord outwards 8 Insert the last loop into the cord clip and pull firmly...

Page 5: ...se the Jaybird X3 for casual use we recommend the under ear setup 1 With the medium sized tips and fins attached place your buds firmly within your ear while in the under ear position The inline remot...

Page 6: ...nd or fins You can also try the ComplyTM foam tips or remove the fins completely Be patient it may take some time to get the perfect fit 3 If you like use the included shirt clip to secure your X3 bud...

Page 7: ...4 Once you are happy with the fit you are good to go...

Page 8: ......

Page 9: ...th 2 1 Refer to the user guide for your smartwatch for instructions on how to pair a Bluetooth device Bluetooth signal strength can vary between smartwatch manufacturers If you have trouble connecting...

Page 10: ...e connected you may need to select your buds as the default playback and output device in the audio settings of your computer s operating system MY X3 BUDS KEEP TURNING OFF OR MY MUSIC DEVICE KEEPS ST...

Page 11: ...e closer you may be experiencing interference While the range of most Bluetooth devices is 10 meters 33 feet the optimal range for any Bluetooth stereo device is about 60 centimeters 2 feet from the a...

Page 12: ...Bluetooth during take off and landing and may be asked to turn it off until you reach cruising altitude HOW DO I RESET MY BUDS If you re experiencing issues with your buds like connectivity audio and...

Page 13: ...eMe feature lets you to share the music you are listening to with another pair of X3 buds 1 Power on both pairs of X3 buds 2 Only connect to one of the buds to your Bluetooth device Make sure the seco...

Page 14: ...s and at the same time push the volume on the second buds until the LEDs on both buds are flashing green red 4 Both buds will be connected when the LEDs stop flashing and you will hear Headphones conn...

Page 15: ...a delay of up to 8 seconds for the redial feature to work when you have just paused the music NOTE Redial is not available while playing music WHY IS MY VOLUME EITHER TOO LOUD OR TOO SOFT On some And...

Page 16: ...HELMET You can wear your buds under your full face snowboard or ski helmet but make sure you put your helmet on carefully as it can pull your buds out of your ear or place additional pressure on the...

Page 17: ...the party on the other side of a call with your Jaybird buds try the following suggestions Use the included shirt clip to keep the mic or inline remote from swaying or rubbing on your clothing If you...

Page 18: ...Once connected you will hear Headphones connected from your buds CAN I CONNECT MY X3 BUDS TO TWO DEVICES SIMULTANEOUSLY Multipoint allows you to connect to two devices at the same time For example you...

Page 19: ...tive use For complete over ear setup instructions check them out How do I setup fit my X3 buds 1 Lay your X3 in front of you and fit the cord clips FInd the right cord length to get a snug fit with no...

Page 20: ...WHY IS THERE A SHIRT CLIP The shirt clip is great for keeping the cord secure It also helps keep the cord off your neck Make sure the long side of the clip is on the outside of your shirt...

Page 21: ...TION AND SILICONE TIPS Which tips you use depends on your preference Some users prefer silicon while others love the memory foam and sound isolation effect of the Comply tips Give all options and size...

Page 22: ...NOTE The Comply tips should be compressed using your fingers and held in your ear for a few seconds This gives the foam enough time to expand and create a perfect fit and seal...

Page 23: ...ientation also changes based on whether you re using a Sport Active or a Casual fit The left and right markings will help you get it right HOW CAN I CHECK MY X3 BATTERY STATUS You can check your X3 ba...

Page 24: ...WHAT BUDS ARE COMPATIBLE WITH THE MYSOUND APP The MySound app works with Jaybird X3 and Jaybird Freedom buds Other Jaybird buds and manufacturers are not supported...

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