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Tr

ū

per Operator 

Maintenance 

Color Scanner

Part Number S006830 Rev. B

Summary of Contents for truper 3600

Page 1: ...Tr per Operator Maintenance Color Scanner Part Number S006830 Rev B...

Page 2: ...the feeder and feeder tray ADF cover and other surfaces with a soft cloth The insertion and exit slots of the ADF can become soiled with dirt grime and paper dust Clean these areas at least once per...

Page 3: ...r If the documents you scan are dirty the scanner s parts and components will also become dirty Be sure the documents you scan are as clean as possible If black or white lines appear on the scanned im...

Page 4: ...F 40o C Use the roller cleaning paper only to clean the rollers and scanning area If you need more information about the roller cleaning paper please refer to the Material Safety Data Sheet MSDS avail...

Page 5: ...ller cleaning paper to remove any dirt or grime from the surfaces of the paper feed roller and separation roller Hold the roller to prevent it from rotating then wipe the roller from one side to the o...

Page 6: ...e roller cleaning paper to remove the dirt from the surface of the retard roller Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arr...

Page 7: ...e retard cover Close the ADF door When you close the ADF door close it securely until the door is locked Do not slam the ADF door Proceed to the following section Cleaning the Drive Rollers and Free R...

Page 8: ...ing paper to remove the dirt from the surfaces of the four 4 free rollers Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows sho...

Page 9: ...the roller cleaning paper to remove the dirt from the surfaces of the four 4 drive rollers and the two 2 exit rollers Hold the roller to prevent it from rotating then wipe the roller from one side to...

Page 10: ...gram Turn the roller as you continue to wipe and clean all the way around the roller Close the exit door When you close the exit door close it securely until the door is locked Do not slam the exit do...

Page 11: ...rence Plates and ADF Glass Press the power button to the OFF position Pull the exit door release lever to open the exit door In the scanner base assembly clean the ADF glass A and reference plate B wi...

Page 12: ...door assembly clean the reference plate C and ADF glass D with the roller cleaning paper Close the exit door When you close the exit door close it securely until the door is locked Do not slam the ex...

Page 13: ...button to the OFF position Push the ADF door release button to open the ADF door Use the blower accessory to blow off any dirt from the surface of the paper sensor and waiting sensor Also blow off any...

Page 14: ...cked Do not slam the ADF door Cleaning the Starting Skew and Ending Sensors Preparation Locate the blower accessory and remove the brush from the blower Press the power button to the OFF position Pull...

Page 15: ...y to blow off any dirt from the reflector sheets for the starting sensor skew sensor left skew sensor right and the ending sensor Close the exit door When you close the exit door close it securely unt...

Page 16: ...modules more often if you find that cleaning inside the scanner no longer improves paper jamming slipping multi feeding marking and similar feeding problems Preparation Open the Roller Exchange Kit R...

Page 17: ...roller module and pull down the roller module in the direction of the arrow as shown in the diagram The module will be released from the magnets located in the ADF door assembly 2 Disengage the shaft...

Page 18: ...e roller module into the brackets in the ADF door assembly 2 Carefully match the gears on the roller module with the gears in the ADF door assembly 3 Push up the roller module in the direction of the...

Page 19: ...Exchange Kits are available from the B we Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consum...

Page 20: ...ram Open the Roller Exchange Kit and take out the new retard roller Install the new retard roller as shown in the steps and diagram 1 Hold the ends of the roller shaft and lower the roller into the me...

Page 21: ...slam the retard cover After replacing the paper feed and retard roller modules click the icon to open the Tr per User Utility Select the User Utility option to clear the clean roller counter See Scan...

Page 22: ...he Tr per User Utility icon on the computer desktop please see Tr per Software Installation on page 32 Starting the User Utility Click the Tr per User Utility icon on the computer desktop or click the...

Page 23: ...is section displays the status of the connected scanner along with error codes For information about the messages and error codes see User Utility Error Codes on page 101 Scanner Information This sect...

Page 24: ...just the minutes in the Waiting Time box then click OK The waiting time can be set from one to 60 minutes in one minute increments If you do not want to change the settings click Cancel Clean Imprinte...

Page 25: ...Appendix 3 Shading Adjustment on page 130 1 Click the User Shading button on the User Utility window 2 Click the Start Shading button on the User Shading dialog box The User Shading utility will guide...

Page 26: ...e only the shading paper supplied with the scanner Using other types of paper for shading adjustment will cause the image quality to deteriorate 6 The scanner reads the shading paper and the shading a...

Page 27: ...g Shading to the Default You can restore shading adjustment data to the factory default setting Use this function if the image quality deteriorates or if it has not improved as a result of the shading...

Page 28: ...Replace Roller Displays the number of pages scanned after the rollers were last replaced When the After Replace Roller number is greater than the Warning number listed next to the counter the rollers...

Page 29: ...r The User Utility functions and settings will then apply to the selected scanner To select a different scanner 1 Click the Select Scanner X button 2 Click the drop down list and select a different sc...

Page 30: ...f 142 Check Version Information To check the software version of the User Utility 1 Open the User Utility and right click the title bar at the top of the display window 2 Click the About option to vie...

Page 31: ...en the ADF and exit doors and remove the paper See page 58 Clean the sensors See page 83 U20 Skew error occurred A skew error has occurred Open the ADF and exit doors and remove the paper See page 58...

Page 32: ...r scanning sensor need to be replaced It is time to replace the lamp and scanning sensor back Replace the lamp and scanning sensor back by contacting your Authorized Service Provider Warning The front...

Page 33: ...power supply Disconnect the scanner from the power outlet and call for service The computer does not recognize the scanner USB connection Scanner is not connected to the computer properly Connect the...

Page 34: ...ile scanning The rollers are dirty Clean all the rollers See page 73 The rollers have reached their life expectancy Replace the paper feed roller module and the retard roller module See page 86 The do...

Page 35: ...the computer display or the monitor are not correct Adjust the computer display and monitor settings Dark spots or noise appear on the scanned documents The ADF glass areas or reference plates are di...

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