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a member of the KOMDRUCK group 

KOMDRUCK Systeme GmbH
Benzstrasse 2a 
64646 Heppenheim (Germany) 
 
Tel:          +49 (0)6252-7900 0 
Fax:          +49 (0)6252-7900 111 
Mail:          info@komdruck.com 

www.komdruck.com 

IDP 

I

nk-

D

ocument-

P

rinter  

 

Users Manual 

KOMDRUCK 

IDP

 (

I

nk-

D

ocument-

P

rinter) 

 
 
1. revision, October 2004 
2. revision, January 2009 
Copyright 2004, 2009 KOMDRUCK Systeme GmbH 
 
 
Notice: 
The information contained in this document is subject to change without 
notice. 
 
 
KOMDRUCK makes no warranty of any kind with regard to this material 
including, but not limited to, the implied warranties of merchantability 
and fitness for a particular purpose. 
KOMDRUCK shall not be liable for any errors or for incidental or 
consequential damages in connection with the furnishing, performance, 
or use of this material. 
 
All rights reserved. Reproduction, adaptation, or translation of this 
material is prohibited without prior written permission of KOMDRUCK 
Systeme GmbH, except as allowed under copyright laws. 
 
 
Acknowledgements: 
 
Microsoft, MS, MS-DOS, Windows, and XP are registered trademarks of 
Microsoft Corporation. 
Adobe and Acrobat are trademarks of Adobe Systems Incorporated. 
 

Summary of Contents for IDP

Page 1: ... any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose KOMDRUCK shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this material All rights reserved Reproduction adaptation or translation of this material is prohibited withou...

Page 2: ...9 Check printer cable connections 39 Printer is still not printing 40 Paper problems 40 Poor print quality 41 Document is misprinted 42 Photos are not printed correctly 43 Printer is slow 44 If you continue having problems 44 Disposal 44 Technical specification 45 2 Scope of delivery of KOMDRUCK IDP Ink Document Printer Your printer will be delivered with the following content Printer packed in pl...

Page 3: ...ozzles or copper contacts of the printer cartridge The Warning icon indicates possible harms to you or others Warning Keep print cartridges out of the reach of children 4 Connectivity There are several connection options parallel port USB port network port optional Parallel port Acquire by purchase the parallel cable type IEEE 1284 for Windows 2000 or Windows XP operating systems USB port Acquire ...

Page 4: ...nt of printer by hanging it in the slots positioned at both sides of the document feed 2 Attach the document output tray to the back of the printer by sliding it under the hooks 6 3 Connect the power supply to the power input socket of the printer 4 Connect the power supply to the power outlet 5 Push power button 6 Check if printer is turned on 7 Open top cover 8 Unpack print cartridges and peel t...

Page 5: ...rinter calibrates the print heads Insert a plain A4 Letter sized paper sheet 14 Insert the printer driver CD and follow the instructions Printer driver installation on a Windows XP computer This section will explain the installation process on a Windows XP computer If you want to install the printer driver in Windows7 please see next section Note Connect the printer to the computer AFTER the drive...

Page 6: ...s may take a while 10 4 When the installation is complete the following dialog is displayed Make sure to check KOMDRUCK IDP Treiberinstallation starten and click the FERTIGSTELLEN button 5 The following window will open and all available operating systems will be displayed Chose your operating system and click the applicable button ...

Page 7: ...the installation wizard will open Click WEITER to continue 7 The installation will be started 12 8 If the Windows Logo Test message appears click on the CONTINUE ANYWAY button to continue 9 The installation will be continued This may take a while ...

Page 8: ...KOMDRUCK IDP available Note There will be NOo toolbox on a Windows XP computer installed To use the special functions you need to open the printer properties 12 Connect the printer with the computer After that the message Found New Hardware will pop up Note There is no USB or parallel cable included in the scope of delivery 12 12 ...

Page 9: ...l appear Please continue as follows Choose an option e g No not this time Click on the NEXT button to continue 16 14 Now select Install software automatically Recommended and click on the NEXT button to continue 15 The operating system will now notify you that the driver you wish to install was not tested by Microsoft Click on the CONTINUE ANYWAY button to continue ...

Page 10: ... appear Click FINISH You can work with the printer now 18 Printer driver installation on a Windows7 computer Note Connect the printer to the computer AFTER the driver installation Insert the printer driver CD into the CD drive The CD should start automatically When the AutoPlay message appears please click on Install or run program from your media to begin installation ...

Page 11: ... After you confirmed with Yes the device driver setup installation will start Click on the WEITER button to continue Setup exe 20 3 Installation will start when you click on the INSTALLIEREN button 4 The installation files will be copied to the computer This may take a while ...

Page 12: ...ndow will open and all available operating systems will be displayed Chose your operating system and click the applicable button 22 7 After pressing the Windows7 button the User Account Control will appear again Click on the YES button to continue 8 The Device Driver Installation Wizard will open Click on the NEXT button to continue Setup exe ...

Page 13: ...with the toolbox installation Installation of the Toolbox If you followed the installation instructions properly you will now be able to install the toolbox The toolbox allows you to use the special functions of the printer independently of the printer driver The toolbox permanently communicates with the printer All changes or current settings will be displayed in real time on the computer screen ...

Page 14: ...ER button to continue with the installation of the toolbox 2 Click on the INSTALLIEREN button to continue 26 3 Installation begins This may take a while 4 To finish the installation process click on the FERTIGSTELLEN button ...

Page 15: ...finish the installation process Read in the next section how to start and how to work with the toolbox 5 5 28 Work with the toolbox The toolbox serves to make printer settings and to use the special functions The toolbox can be used independently of the printer driver and communicates permanently with the printer It displays the actual status of the printer To start the toolbox proceed as indicate...

Page 16: ...ngs continue as follows a The IDP icon appears in the taskbar Right click on the icon and then select IDP TOOLBOX b If the IDP icon is not displayed click on A small window will open where you should see the IDP icon Right click on the icon and the select IDP TOOLBOX 30 3 The KOMDRUCK IDP Programmstart pops up and the communication with the printer will be established ...

Page 17: ...his is not done the printer still uses the previous settings 7 Miscellaneous Buttons Default This resets the toolbox to the default settings Help You will find answers to the toolbox functions Cancel Close the toolbox window After closing the toolbox you will see the toolbox icon in the task bar lower right side of screen This means that the toolbox is still running in the background so that the p...

Page 18: ...verview With the buttons you can turn on off the printer cancel a print job restart a print job or select the print quality 1 Power button The printer can be turned on and off with the power button After pushing the button it will take a couple seconds until the printer is ready The power LED starts flashing when the computer processes data Caution Always turn on off the printer with the power but...

Page 19: ...it or flashes when the cartridges have to be exchanged 5 Print cancel button Cancel the current print job by pressing the print cancel button 36 Printing a document 1 Place the print media on the input tray and gently insert into the manual paper feed until you feel a slight resistance You can insert the media at any position 2 Start the print job 3 The printer will align the media before the prin...

Page 20: ...en the printer s top cover take the black cartridge out and close top cover again If LED is off a problem with this cartridge exists If LED continues flashing open the top cover reinsert black cartridge and take the color cartridge out Manually clean print cartridges After cleaning the print cartridges reinsert them into the printer If print cartridge status LED still continues flashing replace pr...

Page 21: ...the computer When printing do not use other USB devices that are connected to the hub 40 Printer is still not printing Paper jam Clear paper jam Press resume button Note If you print on labels make sure that no label has separated from the liner Out of paper message Verify the following There is sufficient paper in the paper tray at least ten sheets The paper tray is not overly full The paper stac...

Page 22: ... been peeled off May be the print cartridges are low on ink Replace empty cartridges Too much or little ink appears on the page Adjust the ink volume open the PRINTER PROPERTIES Select the tab BASICS Click on button ADVANCED FEATURES Move the ink volume slider toward LIGHT or HEAVY Click OK 42 Document is misprinted Text and images are misaligned If text and images are misaligned on your print out...

Page 23: ...Complex documents graphics or photos are printing Documents containing graphics or photos take longer to print than text documents Best or maximum dpi mode is selected If the best or maximum dpi mode is selected the printer prints slower Select a different print quality mode if you want to increase the printer speed computer does not meet system requirements If your computer does not have enough R...

Page 24: ...al paper feed auto border system optically detects the boarder of the inserted media to guarantee a high printing accuracy Optional 250 sheet paper tray Media handling Paper sheets envelopes labels cards documents according ICAO Standard etc Media size manual paper feed 250 sheet paper tray optional width min 55 mm max 230 mm length min 70 mm max 600 mm width min 210 mm max 220 mm length min 180 m...

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