KVH Industries TracVision TV10, Installation Manual

Page 1: ...TracVision TV10 Installation Guide ...

Page 2: ...ary to install the system To find a technician near you visit www kvh com wheretogetservice Technical Support If you need technical assistance please contact KVH Technical Support 1 Inspect Parts and Get Tools 3 2 Plan the Antenna Installation 4 3 Plan the TV Hub Installation 7 4 Prepare the Antenna Site 8 5 Prepare the RF Cables 9 6 Rig Hoist the Antenna 10 7 Wire the Antenna 11 8 Mount the Anten...

Page 3: ...ed KVH certified technician If you are a KVH certified technician you still must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment WARNING Risk of Explosion Do not operate the TV Hub or any other electrical device in an environment where flammable gases vapors or dusts are present In addition do not operate the TV Hub in an environment with a temperatu...

Page 4: ...re the RF Cables on page 9 Silicone sealant or equivalent Satellite TV receiver s DVRs for your desired service see Figure 2 Multimeter Wi Fi enabled laptop PC Apple iOS or Android smartphone or tablet with the KVH TracVision TV series app and the latest software and satellite library downloaded from the KVH Partner Portal www kvh com partners Always lift the antenna by the baseplate and never by ...

Page 5: ...f this elevation range and at least 10 ft 3 m away from the radar Be sure to follow the guidelines below Damage caused by an improper installation is not covered under KVH warranty IMPORTANT To prevent the antenna from interfering with any electromagnetic sensitive compasses or equipment maintain a minimum distance of at least 5 ft 1 5 m between the antenna and any compasses IMPORTANT Figure 4 Dis...

Page 6: ...essel s fore and aft centerline and midships Be sure to mount the antenna near enough to the TV Hub to allow you to connect the 100 ft 30 m coax cable between them while still maintaining sufficient slack in the cable NOTE For RF1 you must use an RG 11 cable If you need to use a longer cable use a RG 11 75 cable that does not exceed 200 ft 60 m in length see Prepare the RF Cables on page 9 13V 22K...

Page 7: ...15 MPa minimum yield Pedestal Height A 3 28 ft 1 m 6 56 ft 2 m 9 84 ft 3 m Tube OD B 9 0 230 mm 8 0 203 2 mm 10 254 mm Tube Wall Thickness C 0 5 12 7 mm 0 5 12 7 mm 0 5 12 7 mm Brace Height D N A 5 56 ft 1 7 m 7 34 ft 2 24 m Brace OD E N A 3 0 76 2 mm 6 0 152 4 mm Brace Thickness F N A 0 25 6 35 mm 0 5 12 7 mm Brace Angle G N A 30 25 E F Brace Pedestal Side View B C 120 Pedestal Cross Section A D ...

Page 8: ...r panel vertical mount to accommodate connecting the cables and making service loops within the proper bend radius If you plan to use the TV Hub s Wi Fi connections ensure the TV Hub mounting location provides adequate Wi Fi reception If you plan to connect the TV Hub to the vessel s onboard local area network LAN choose a location near an available Ethernet port NOTE A template showing the exact ...

Page 9: ...ert four 1 2 13 bolts through these holes to mount the antenna Cut Out the Cable Access Hole If Needed If you plan to route the antenna cables belowdecks through a hole directly underneath the antenna follow the steps below a Using the supplied template mark the location of the cable access hole in the center of the mounting hole pattern see Figure 8 b Cut out the 3 75 95 mm cable access hole at t...

Page 10: ...17 Tools PPC Belden brand VT 200 Klein Tools 63050 Belden CST596711 or Cablematic DDT 596 11 Klein 63050 KVH part no 72 0493 Strip Lengths 0 25 6 35 mm 0 5 12 7 mm 0 04 1 02 mm dia 0 312 7 93 mm 0 562 14 3 mm 0 064 1 63 mm dia Figure 10 RF Cable Requirements You must use an RG 11 cable to connect RF1 Do not reuse old RF cables from a previous antenna installation The RF1 cable between the TV Hub a...

Page 11: ...nstall both antenna service hatches Secure each service hatch using the three hex latches d Secure crane rigging appropriate for lifting the antenna to each of the antenna s four lift brackets see Figure 13 Be sure the rigging and crane are suitably rated to safely lift the 198 lbs 89 8 kg antenna e Carefully hoist the antenna to its mounting location WARNING Be sure no personnel stand underneath ...

Page 12: ...F cable s and the antenna see Figure 16 f Clearly label the RF1 cable at both ends If you connect two or more RF cables label both ends of each cable to match the connector This will make it easier to identify them later g Route the RF cable s belowdecks through the cable access hole Leave an adequate service loop approximately 14 36 cm of slack in the cable s for easy serviceability h Fill half o...

Page 13: ...enna and secure it in place with the six 6 32 captive screws and washers see Figure 17 o Secure the cables near the antenna connectors to relieve stress such as the example in Figure 18 The cable cover is designed for aesthetics only it does not provide any support for the cables and may become damaged if cables are not properly strain relieved p Weatherproof and seal the cable access hole as requ...

Page 14: ...sing a 1 2 flat washer and a 1 2 13 lock nut from below g Tighten the mounting bolts in a cross pattern until the four rubber feet on the baseplate are bottomed against the mounting surface KVH recommends that you tighten the nuts to between 35 and 40 ft lbs 47 and 54 N m of torque WARNING Be sure to observe the safe handling instructions in the Safety Data Sheet SDS provided with the anti seize l...

Page 15: ...se you need to relocate the antenna later j Install eight 1 4 20 screws and washers supplied in kit in place of the longer mounting bracket screws you removed in the previous step see Figure 22 k Reinstall both antenna service hatches Secure each service hatch using the three hex latches Figure 21 Lift Bracket Removal Lift Bracket x4 1 4 20 x 1 5 Screw x8 Counter sunk Washer x8 1 4 20 Flat Washer ...

Page 16: ...hesive backed washer supplied in kit and place it over the mounting tab hole see Figure 23 g Align the wide part of the TV Hub s keyholes as shown in Figure 24 over the screws then slide downwards to secure the screws into the narrow part of the keyholes h Press the rear mounting tab of the TV Hub onto the adhesive washer and install the third 8 Phillips thread forming screw in the mounting tab ho...

Page 17: ...ack Then tighten it with a 7 16 torque wrench set to 15 in lbs or a 7 16 wrench 1 8 turn d Wipe off any excess grease from the outside of the connector Do not connect anything other than the antenna s RF1 cable to the Antenna jack The TV Hub supplies voltage that will damage other devices such as multiswitches receivers DVRs etc IMPORTANT Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUS...

Page 18: ...rations Follow the steps in the applicable section below to wire the receivers Then connect the receiver s to the customer s television s Linear page 18 DIRECTV SWM page 20 DIRECTV Latin America page 22 Tri Americas page 23 DISH Network Bell TV page 24 Sky Mexico page 25 Figure 26 TV Hub Receiver Connections Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND...

Page 19: ...RF2 RF3 and RF4 to the Satellite In jack on each additional receiver see Figure 28 Figure 27 Wiring 1 Linear Receiver TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN Receiver AC Power Satellite In Antenna Receiver RF1 TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTE...

Page 20: ... cable from the antenna to the Antenna jack on the TV Hub d Connect the RF2 RF3 and RF4 cables to the multiswitch as shown in Figure 29 e Connect each multiswitch output to the Satellite In jack on each receiver f Terminate any unused outputs on the multiswitch with 75 terminators and verify all connections are tight Figure 29 Wiring 5 Linear Receivers TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9...

Page 21: ...nd verify all connections are tight Figure 30 Wiring 1 DIRECTV SWM Receiver TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN AC Power SWM Receiver Satellite In Antenna RF1 DSWM Figure 31 Wiring Up to 8 SWM Devices Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NM...

Page 22: ...ure 32 Wiring Up to 13 DIRECTV SWM Devices Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN TV Hub AC Power SWM Receiver DVR DSWM Maximum of two splitters per path Satellite In Terminate unused outputs SWM 2 way Splitter SWM 8 way Splitter SWM 8 way Splitter Connect any combination of SWM receivers DVRs that add up to 13 or fe...

Page 23: ...rs an 8 output multiswitch KVH part no 72 0310 d Set the power inserter s switch to the 17 18V HORZ 13 14V VERT position e Connect the Receiver jack on the TV Hub to the 13V jack on the multiswitch f Connect the multiswitch outputs to the Satellite In jacks on the receivers g Terminate any unused outputs on the multiswitch with 75 terminators and verify all connections are tight TV Hub Wi Fi LEN 1...

Page 24: ...ect the external SWM 8 kit supplied in kit to the multiswitch f Terminate any unused connectors on the multiswitch and SWM splitter with 75 terminators and verify all connections are tight g For DIRECTV Latin America service set the tone generator switch to the ON position when using DIRECTV U S service set the tone generator switch to OFF Figure 35 Wiring a Tri Americas System AC Power SWM 18V 13...

Page 25: ...hen using a multiswitch connect the multiswitch outputs to the Satellite In jacks on the receivers Receivers must be DISH Pro compatible Look for the DISH Pro logo on the box IMPORTANT Figure 36 Wiring 1 DISH Bell Receiver TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN Receiver AC Power Satellite In Antenna Receiver R...

Page 26: ... jack to an available STB output jack on the pairing bridge Figure 39 Wiring 1 Sky Mexico Receiver TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN Receiver AC Power Satellite In Antenna Receiver RF1 These instructions assume you will connect to the 79 W satellite Sky Mexico 1 for service and are not applicable for serv...

Page 27: ... end of the data sentence e g HEHDT 123 4 T 1F Do not exceed a 10 Hz input rate NMEA 2000 a Connect the TV Hub to the vessel s NMEA 2000 CAN network backbone via a T connector as shown in Figure 41 Be sure to use a standard drop cable 5 wire 4 conductors shield twisted pair with micro C connectors b Configure the NMEA device to transmit one or more of the supported NMEA 2000 messages see Figure 43...

Page 28: ...sing the two supplied 6 screws see Figure 44 WARNING Failure to ground the TracVision system properly to the vessel s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH In a floating ground condition the difference between the equipment s chassis ground and the vessel s ground can measure well over 100 volts when it...

Page 29: ... rear of the TV Hub and ship s ground The measured voltage should be less than 2 VAC and 2 VDC A higher voltage indicates a dangerous floating ground condition e Repeat step d with the TV Hub powered on looking for the same measured result WARNING If you measure 2 volts or greater between the ground stud on the rear of the TV Hub and ship s ground notify the ship s electrician or authorized vessel...

Page 30: ...d televisions Figure 46 TV Hub Power Switch Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEIVER GROUND ANTENNA RESET NMEA 2000 DC IN TV Hub Power Switch During startup the TV Hub checks the software versions installed in the antenna and updates them if necessary to match the versions it has stored for that model All three status lights see Figure 47 will alternate o...

Page 31: ...TV Hub see Figure 49 b Start your web browser and enter http 169 254 253 1 NOTE When connected to a vessel s LAN see Connect to an Onboard Network on page 31 you will need to enter the IP address dynamic or static assigned to the TV Hub If your laptop has Bonjour installed you can use it to find the TV Hub on the network without knowing its IP address Figure 48 Wi Fi Connection Wi Fi LEN 1 10 30V ...

Page 32: ...ter s DHCP range refer to the router s user manual for details a To assign a static IP address first connect your laptop or mobile device to the TV Hub refer to Access the Web Interface on page 30 b At the web interface go to Settings Network Settings c Connect the Ethernet port on the TV Hub to the onboard network LAN using the supplied Ethernet cable Figure 50 TV Hub Network Connections Wi Fi LE...

Page 33: ...horized access to the TV Hub at the web interface go to Settings Network Settings If you keep the default settings you re allowing anyone to access the TV Hub with their mobile device Figure 53 TV Hub Security and Password Setting KVH strongly recommends that you keep the TV Hub set to AP Access Point wireless mode If you select IF Infrastructure mode to connect the TV Hub to your onboard network ...

Page 34: ...terface appears b At the Updates page of the web interface select the antenna model Then select Install Update see Figure 55 Find the kvh file in your downloads folder then double click to install c Wait for the update to complete It may take up to 45 minutes The TV Hub s lights will alternate orange while the update is in progress Once complete the web interface will report that the latest versio...

Page 35: ...Wizard has been completed perform follow up tasks such as Set up receivers to operate with the system as instructed by the Wizard Activate the receivers as instructed by the Wizard Figure 56 Preset Satellite Groups Note This list is subject to change Service Satellites A B C D Linear Europe 1 Hotbird Astra1 Astra2S Astra3 Europe 2 Astra3 Astra1 Hotbird Astra2S Holland 1 Astra1 Holland Astra3 Holla...

Page 36: ...NB DiSEqC 1 or A Slot B Port Switch LNB DiSEqC 2 or B Slot C Port Switch LNB DiSEqC 3 or C Slot D Port Switch LNB DiSEqC 4 or D Figure 57 Linear Receiver DiSEqC Settings Example Ku_HOTBIRD 6 7A 8 LNB Type LNB Power 22KHz Toneburst DiSEqC1 0 DiSEqC1 1 Motor 09750 10600 13 18V Auto None LNB1 None None Ku_ASTRA 1H 1KR 1L 1M LNB Type LNB Power 22KHz Toneburst DiSEqC1 0 DiSEqC1 1 Motor 09750 10600 13 1...

Page 37: ... moving parts from wind rain and debris The antenna must have a clear view of the sky to receive satellite TV Common causes of blockage include trees buildings bridges and onboard equipment see Figure 60 Heavy rain or snow might also temporarily interrupt reception Clean the antenna regularly Dirt buildup on the radome can affect satellite TV reception You must be located within the satellites cov...

Page 38: ...s Follow the steps below to begin the procedure by disconnecting power from the antenna and opening the hatch to access the LNB 1 If the TV Hub is powered on power off and unplug the TV Hub to disconnect power from the antenna 2 If both service hatches are closed use a 7 16 socket ratchet or nut driver to unlock the three hex latches securing one of the service hatches to the baseplate see Figure ...

Page 39: ...he cables hold the top of the connectors with your fingers while loosening 2 Using a 2 mm Allen hex key loosen the three M4 set screws securing the LNB in the choke feed see Figure 64 3 Remove the LNB from the choke feed see Figure 65 Set it aside for future reinstallation Figure 63 Linear Universal Quad LNB RF Cable Routing RF3 RF2 RF4 RF1 Figure 64 Set Screws M4 Set Screw x3 Figure 65 Choke Feed...

Page 40: ...F2 RF3 and RF4 cables to the LNB 5 Slowly rotate the skew assembly to ensure the RF cables do not restrict movement If necessary adjust the cable routing 6 Inspect the inside of the antenna to make sure you have not left any tools or debris inside Then close the hatch and lock its three hex latches 7 If you have not already done so connect the receivers as explained in the section Wire the Receive...

Page 41: ...he web interface set Technician Mode to On see Figure 67 4 From the LNB Type drop down menu choose Stacked Circular see Figure 68 Then click Select 5 The TV Hub will confirm that you want to change the LNB type Click OK to confirm the change 6 At the General Settings page of the web interface go to Settings General Settings run the Setup Wizard to select satellites and service 7 Test the system fo...

Page 42: ...ied parts to ensure nothing was damaged in shipment 3 Locate the serial number on the bottom of the IP AutoSwitch see Figure 70 and record it on the Installation Checklist supplied in the Welcome Kit for future reference Choose a Mounting Location Choose a mounting location that meets the following requirements Dry well ventilated and away from heat sources Provides a clear view of and easy access...

Page 43: ...no onboard network the Ethernet cable can be connected directly to the TV Hub s Ethernet port without a router 4 If not already connected connect the TV Hub to the onboard network see Figure 71 5 Using the supplied Velcro strip secure the IP AutoSwitch to the mounting surface Figure 71 IP AutoSwitch Connections TV Hub Wi Fi LEN 1 10 30V POWER MAX CURRENT 9 5A NMEA 0183 B A FUSE ETHERNET DSWM RECEI...

Page 44: ...tion 1 To choose the master receiver select it on the Home page of the web interface or press the Master Select button on the associated IP AutoSwitch 2 Verify that the LED in the Master Select button on the IP AutoSwitch is lit green see Figure 73 The LEDs for any other IP AutoSwitches should be lit orange Figure 72 Add IP AutoSwitch Screen 140701234 The TV Hub has a built in IP AutoSwitch Any re...

Page 45: ...ver port is the band and polarization that is currently selected by the master receiver This setting ensures the antenna always has a valid band polarization on which to track the satellite TV Hub The TV Hub ignores voltage tone from the master receiver and outputs whichever band polarization corresponds to the voltage tone that is present on the coax cable connected to its Receiver port see Figur...

Page 46: ...ons data are carried by the coax cables This simplifies installation since Ethernet cables don t need to be run to all of the receivers Install a DECA with power supply collectively referred to as a DECA Broadband Kit KVH part no 72 0859 and formerly called a Cinema Connection Kit When connected to the SWM splitter and the TV Hub s Ethernet port either directly or via an onboard router the DECA re...

Page 47: ...t directly to a receiver is powered by the receiver They do not require the separate power supply included in the kit H20 This receiver is not network ready It is only designed to receive a satellite TV signal via its Satellite In port Since both the satellite TV signal and network communications data are present on the coax cables a band stop filter KVH part no 19 0868 is required to block the ne...

Page 48: ...of the web interface Static IP Address Range WITH an Onboard Network If the TV Hub and the DECA Broadband Kit are connected to an onboard network i e router set each receiver to a static IP address that is outside the router s DHCP range see Figure 79 Refer to the router s user manual for details on finding its IP address range For example if the router has an IP address of 192 168 1 1 and assigns...

Page 49: ...P Config 6 Change the IP address to the new static IP address see Figure 80 7 WITHOUT an Onboard Network Enter 255 255 255 0 for the subnet mask and enter the TV Hub s IP address for default gateway and DNS WITH an Onboard Network Enter the router s subnet mask and enter the router s IP address for default gateway and DNS 8 Highlight and select Connect Now to save your changes Disregard any error ...

Page 50: ...gure 81 Adding a DIRECTV Receiver to the Autoswitch Page Be sure to enable external device access as directed by the TV Hub s Setup Wizard If the TV Hub is then unable to communicate with the receiver try resetting the receiver press its red reset button or unplug it wait 15 seconds then plug it back in and turn it on IMPORTANT Continued Using a DIRECTV Coax Network C ...

Page 51: ...al installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation To determine if the equipment is interfering with radio or television reception remove or apply power ...

Page 52: ...ements Harmonized Standards Description Article 3 1 a Health Safety EN 60950 1 2006 A1 2009 A2 2013 Information Technology Equipment Safety General requirements Article 3 1 b EMC EN 60945 2002 Corrigendum 1 2008 Maritime navigation and radio communication equipment and systems General requirements Methods of testing and required test results Article 3 2 Spectrum Efficiency ETSI EN 303 372 1 V1 1 1...

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