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Congratulations on purchasing your new 

Lancaster Water Softener

. This unit is designed to give 

you many years of trouble free service. When installed in accordance with the following instructions 

and if given reasonable care, clear-soft water will be the result. For servicing and future inspection 

purposes, please file this booklet with your important documents.
In the event that you need assistance for servicing your water softener, please first contact the 

professional contractor who installed the system.

ELECTRONIC WATER SOFTENER WITH 

THE X-FACTOR CONTROL VALVE

COMMERCIAL SERIES

LX15, LX2 & LX2QC

INSTALLATION, OPERATING AND 

SERVICE MANUAL

Summary of Contents for LX15 Series

Page 1: ...ble care clear soft water will be the result For servicing and future inspection purposes please file this booklet with your important documents In the event that you need assistance for servicing your water softener please first contact the professional contractor who installed the system ELECTRONIC WATER SOFTENER WITH THE X FACTOR CONTROL VALVE COMMERCIAL SERIES LX15 LX2 LX2QC INSTALLATION OPERA...

Page 2: ...DATE SERIAL NUMBER INSTALLER NAME PHONE ADDRESS TABLE OF CONTENTS Job Specifications 2 Inspection Resin Loading and Assembly 3 Pre Installation Review 4 General Installation and Service Warnings 4 Bypass Valve Operation 5 Installation Instructions Diagrams 6 9 Placing Softener into Service 10 General Operation 10 Set Time of Day 11 Adjust Hardness Days Between Regenerations or Time of Regeneration...

Page 3: ...arately The U1007 funnel snaps into 4 and 6 mineral tank openings for stability when pouring gravel and resin The neck of the funnel allows air to escape the mineral tank while gravel and resin are poured in 5 Load the gravel support bed first followed by the resin While filling be careful to keep the riser pipe centered as best you can The resin beads tend to stick to the funnel Filling slowly wi...

Page 4: ...sand or sediment is present in the water supply a sediment filter should be installed ahead of the water softener Your water softener has been designed to adequately reduce hardness from levels up to 100 grains per gallon Ferrous bicarbonate iron levels up to 0 5 ppm can also be reduced This is iron that is dissolved in water and not visible to the eye in a freshly drawn sample After standing in c...

Page 5: ... PDF XCHANGE w w w docu track c o m BYPASS VALVE Normal Operation Water flows through the control valve during service and also allows the control valve to isolate the media bed during the regeneration cycle Bypass Operation The control valve is isolated from the water pressure contained in the plumbing system Untreated water is supplied to the plumbing system Diagnostic Operation Water pressure i...

Page 6: ...line directly into a drain sewer line or trap Always allow an air gap between the drain line and the wastewater receptacle to prevent the possibility of sewage being back siphoned into the softener 5 REGENERATION The brine refill flow control assembly is installed in an easy to access refill elbow located on the control valve The LX15 series refill flow control assembly is attached to the 1 5 cont...

Page 7: ... Threads Drain Port 1 1 2 NPT Units Are Shipped Without A DLFC Installed Injector Regenerant Line TOT C L 3 50 3 50 9 02 7 85 Drain Port 1 1 2 NPT Drain Flow Control Regenerant Series LX2 LXCV2 Control Valve Specific model overall dimensions are available Consult factory Specific model overall dimensions are available Consult factory Note Series LX2QC uses LXCV2QC Quick Connect control valve not s...

Page 8: ...FLOW HEIGHT READ INSTALLATION INSTRUCTIONS INSTRUCTIONS SINGLE ONE WATER SOFTENER WITH METER ONE BRINE TANK REGENERATION INITIATION CHOICES METER IMMEDIATE METER DELAYED METER DELAYED IMMEDIATE DAYS OVERRIDE 1 28 AUXILIARY INPUT SEE CUSTOM PROGRAMMING AND APPLICATION MANUAL READ INSTALLATION INSTRUCTIONS REGARDING METER CONNECTION FLEXIBLE CONNECTORS ARE RECOMMENDED BETWEEN WATER SOFTENER AND SYST...

Page 9: ...N LINES A B C METER SYSTEMS ORDERED WITH NHBP OPTION ARE FACTORY PRE PROGRAMMED FOR NHBP CONNECT NHBP MOTOR CABLE TO THE PC BOARD TWO PIN CONNECTOR LABELED MAV MTR BEFORE PLUGGING IN CONTROL VALVE A NHBP PROGRAMMED CONTROL VALVE MUST RECOGNIZE THE NHBP CONNECTION OTHERWISE ERROR CODE 106 WILL DISPLAY IF PROGRAMMING IS NECESSARY REFER TO CUSTOM PROGRAMMING AND APPLICATION MANUAL ALT A ALT B A PORT ...

Page 10: ... recommended The brine tank salt level should be checked every couple of weeks to determine salt usage Keeping the brine tank salt level at least 1 2 full is recommended SANITIZING Use 2 oz of 5 unscented household chlorine bleach for each cubic foot of resin Pour bleach directly into the white brine well located inside the brine tank Press and hold the REGEN for 5 6 seconds until the motor starts...

Page 11: ... Set the amount of hardness in grains of hardness as calcium carbonate per gallon using the or buttons The default is 20 with value ranges from 1 to 150 in 1 grain increments Note The grains per gallon can be increased if soluble iron needs to be reduced Press NEXT to go to step 3 Press REGEN to exit Installer Display Settings STEP 3 Day Override Set the maximum number of days between regeneration...

Page 12: ...turn to previous digit Banner Text Set the banner text up to a maximum of 44 characters Use the or to select letters of the alphabet numbers ampersand or a space in the banner text Press NEXT to forward to the next character or to exit the Installer Display Settings STEP 1 STEP 2 STEP 3 STEP 4 A non rechargeable coin cell battery is located on the circuit board used only to maintain the time of da...

Page 13: ... the backplate No user serviceable parts are on the PC board motor or the Power adapter The means of disconnection from the main power supply is by unplugging the Power adapter from the wall Control Valve Inlet Outlet Drain Port NPT size See page 7 Meter Accuracy 5 Meter Flow Range 1 5 0 5 75 gpm 2 1 5 150 gpm Compatible with the following typical concentrations of regenerants Sodium chloride pota...

Page 14: ...o brine connection elbows adjustable float air check assembly with 60 riser 1 riser adapter and float rod guide Maximum Operating Pressure 125 psig 862 kPa Temperature Range 40 110 F 4 43 C PRODUCT FEATURES High flow rates in both refill and draw position Plastic valve and air check Brine Valve molded from composite plastics to ensure strength and durability Easily adjustable float design with loc...

Page 15: ...tery align positives and push down to fully seat Battery replacement is 3 volt lithium coin cell type 2032 Correct Battery Orientation 1 2 3 5 6 4 X FACTOR FRONT COVER AND DRIVE ASSEMBLY After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons unplug power source jack from the printed circuit board black wire and plug back in or press and hold NEXT ...

Page 16: ... V3135 O ring 228 1 3 V3407 Piston Downflow Assembly 1 4 V3174 Regenerant Piston 1 5 V3423 Backplate Dowel 1 6 V3430 Spacer Stack Assembly 1 7 V3178LP Back Plate 1 8 V3419 O ring 347 1 9 V3641 O ring 225 for valve bodies with NPT threads 1 10 V3950 01 1 5 NPT Valve Body Gen 2 1 11 V3468 Test Port Plug 1 4 NPT 2 12 D1300 Top Baffle Diffuser 1 5 50MM 1 LX15 SERIES 12 5 4 3 1 11 10 9 2 8 6 7 ...

Page 17: ...452 O ring 230 1 4 V3728 Drive Cap Assembly 1 5 V3724 Washer Flat SS 1 4 4 6 V3642 Bolt BHCS S S 1 4 20X1 25 4 7 V3178LP Back Plate 1 8 V3729 Stack Assembly 1 9 V3419 O ring 347 1 10 V3641 O ring 225 for valve bodies with NPT threads 1 11 V3700 01 2 NPT Valve Body 1 12 V3468 Plug 1 4 NPT 2 13 D1300 Top Baffle Diffuser 1 5 50MM 1 1 13 9 10 11 8 7 5 4 3 6 2 12 Drive bracket can be removed by squeezi...

Page 18: ...29 Stack Assembly 1 9 V3279 O ring 346 1 10 V3280 O ring 332 for valve bodies with NPT threads 1 11 V3737 01 2 NPT QC Valve Body 1 12 V3054 4IN Base Clamp Assembly 1 13 V3276 Bolt Hex 5 16 18 x 1 3 4 1 14 V3269 Nut 5 16 18 SS Hex 1 15 V3468 Plug 1 4 NPT 2 Not Shown D1300 01 Top Baffle Diffuser 2 63MM 1 V3054 4IN Base Clamp Asy includes a V3276 Bolt Hex 5 16 18 X 1 3 4 and V3269 Nut 5 16 18 SS Hex ...

Page 19: ...48 1 V3055 Flange Base Asy Drawing No Order No Description Quantity 1 V3444 Screw Hexcap 5 16 18 x 2 SS 12 2 V3293 Washer SS 5 16 Flat 24 3 V3445 Washer Split Lock 5 16 SS 12 4 V3447 Nut Hex 5 16 18 Full SS 12 5 COR60FL O Ring 6 Flange Adapter Park 1 6 V3261 01 Flange Base 1 V3260 02 Side Mount Base NPT 2 1 3 6 5 1 2 4 ...

Page 20: ...ly 0 5 GPM 1 11 V3163 O ring 019 1 12 H4612 Regenerant Elbow w Flow Control 1 13 JCPG 8PBLK Nut Compression 1 2 Black 1 14 JCP P 8 Insert Polytube 1 2 1 15 V3182 Refill Flow Control 0 5 GPM 1 16 H4615 Retaining Clip 1 17 V3724 Washer Flat Stainless Steel 4 18 V3642 Bolt BHCS Stainless Steel 1 4 20x 1 1 4 4 19 V3195 01 Refill Port Plug 1 Contains a V3182 0 5 gpm flow control V3968 contains one D124...

Page 21: ... Ring 211 1 13 V3105 O Ring 215 1 14 V3150 Split Ring 1 15 V3151 Nut 1 QC 1 16 V3149 FTG 1 PVC Male NPT Elbow for Models LX2 LX 2QC 450 thru 1200 1 Not Shown V3189 FTG 3 4 1 PVC SLVNT 90 for Models LX2 LX 2QC 120 thru 300 1 Use H4915 fitting kit for 1 2 O D polytube connection If brine tube length exceeds 6 feet use H4916 fitting kit for 5 8 polytube connection increasing polytube size to 5 8 O D ...

Page 22: ...y C Stamped C 24 V3010 2D 2 Injector Assembly D Stamped D 30 V3010 2E 2 Injector Assembly E Stamped E 36 V3010 2F 2 Injector Assembly F Stamped F 42 V3010 2G 2 Injector Assembly G Stamped G 48 V3010 2X 15X Injectors contain V3010 15 2 injector adapter with 1 5 injector inside V3010 2X injectors and the V3010 15ADAPTER contain V3283 O RING 117 and a V3284 O RING 114 The V3010 15 ADAPTER can be used...

Page 23: ... 1 4 V3150 WS1 Split Ring 1 5 V3105 O ring 215 1 6 V3163 O ring 019 1 7 H4615 Locking Clip 1 8 V3983 WS2 DLFC Adapter 1 9 V3190 xx See DLFC Section 1 Inline Plastic 9 25 GPM MxF Stainless Steel 9 85 GPM 3 2 6 4 5 1 Direction of Flow 2 5 4 6 1 3 9 8 7 Direction of Flow All drain line ow control housings are shipped without ow control washers See drain line ow control washer section for available ow...

Page 24: ...ng Drain Line Flow Control Disassembly and Inspection Depending on the flow control installed on the unit remove the red plastic retaining clip plastic flow control or the 4 screws stainless steel flow control to expose the flow control and retainer The flow controls can be removed by flexing the washer with a small screwdriver being careful not to mar the plastic seat The flow control and retaine...

Page 25: ...rbine by 1 Turn the bypass for the system on and relieve the pressure on the system before removing the meter 2 Press downward on the remote meter assembly to relieve tension on the retaining clip V3632 Remove the clip and take the meter assembly out of the housing 3 Remove the bend from the two exposed tips of the retaining clip V3501 and remove clip 4 Service or replace the V3118 03 WS15 2 Turbi...

Page 26: ... wires off the motor Visually inspect the motor for free spinning and remaining brush life visible through slots on the side of the motor Check the pinion gear for endplay If the pinion gear is pushed tight against the motor housing eliminating endplay slide it away from the housing so the end of the shaft is flush with the end of the gear The PC board can be removed separately from the drive brac...

Page 27: ...embly must be removed to access the piston s The drive cap assembly is threaded into the control valve body and seals with an o ring To remove the drive cap assembly use the special plastic wrench V3193 02 Figure 1 or insert a to flat bladed screwdriver into one of the slots around the top 2 of the drive cap assembly so it engages the notches molded into the drive backplate around the top 2 of the...

Page 28: ...e and connect all plugs After completing any valve maintenance press and hold NEXT and REGEN buttons for 3 seconds or unplug power source jack 4 pin black cable and plug back in This resets the electronics and establishes the service piston position The display should flash all wording then flash the software version and then reset the valve to the service position 4 Spacer Stack Assembly Disassem...

Page 29: ...ontrol o ring on the flow control retainer or the o ring on the fitting Reassembly Insert the flow control into its seat confirming correct flow control orientation Reseat the flow control retainer and reassemble the fitting see diagram in the exploded view section Do not use Vaseline oils or other unacceptable lubricants on o rings A silicon lubricant may be used on the o ring on the elbow or the...

Page 30: ...meter f Defective PC Board f Replace PC Board 4 Control valve regenerates at wrong time of day a Power outage a Reset time of day If PC Board has battery back up present the battery may be depleted See Front Cover and Drive Assembly drawing for instructions b Time of day not set correctly b Reset to correct time of day c Time of regeneration set incorrectly c Reset regeneration time d Control valv...

Page 31: ...f possible increase pump switch cut in to 25 psi b Incorrect injector size b Replace injector with correct size for the application c Restricted drain line c Check drain line for restrictions or debris and clean 11 Excessive water in regenerant tank a Improper program settings a Check refill setting b Plugged injector b Remove injector and clean or replace c Drive cap assembly not tightened in pro...

Page 32: ... NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect c Main drive gear too tight c Loosen main drive gear Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect d Improper voltage being...

Page 33: ...n reconnect c MAV NHBP motor not fully engaged with reduction gears c Properly insert motor into casing do not force into casing Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect d Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out moto...

Page 34: ...PAGE 34 NOTES ...

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Page 36: ...PAGE 36 A DIVISION OF C B TOOL CO 1340 MANHEIM PIKE LANCASTER PA 17601 3196 TEL 717 397 3521 FAX 717 392 0266 www lancasterwatergroup com E mail info lancasterwatergroup com 4 20 ...

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