background image

Optional

Control button FLEX height  

adjustable solutions

No image

1   Ensure the power plug and, in case of external 

sources, the video-cable plugs are installed correctly 

at both ends.

2. Check if the main power switch is set to “|“

3.  Check if the e-Screen is not in standby mode 

by pressing the on/off button on the remote or 

e-Screen control pad.

4.  Make sure the correct input is selected.

5.  Check that source equipment is operating correctly, 

for instance:

   -  The source is turned on and not in standby or 

sleep mode

  -  All video cables are not damaged (e.g. cable 

breaks or bent pins inside the connector)

  -  If possible check with other source and cables

6.  In case of long video cables (>5m): check signal 

transmission with the originally supplied cables.

7.  In case of installations with peripheral equipment 

such as distribution amplifiers, matrix switchers, sig-

nal boosters, etc.: check the working of the screen 

with the source directly connected to the e-Screen, 

using the originally supplied cables.

Bad image quality of source signal

1.  Check that source equipment is operating correctly, 

for instance:

   All video cables are installed correctly at both ends 

and are not damaged (e.g. cable breaks or bent 

pins inside the connector).

   Make sure the resolution of the input signal 

is set to the native resolution of the e-Screen 

3840x2160@30Hz or 60Hz).

2.  If possible check with other source and cables.

The image is positioned incorrectly

1.  Disconnect and reconnect the signal cable

2.  Restart the entire system, make sure to first switch 

on the monitor and secondly the source or OPS PC

3.  Perform a factory reset from the menu of the 

e-Screen

The image is too light or too dark

1.  Adjust the brightness and contrast of the e-Screen

2.  Make sure no direct light source shines on the 

brightness sensor on the backside of the e-Screen

The picture color looks poor

1.  Check the colour picture settings of the e-Screen

2.  Perform a factory reset from the menu of the 

e-Screen

No Touch

1.  Make sure the USB cable is installed correctly at 

both ends and is not damaged

2   Disconnect and reconnect the USB cable after 10 

seconds, please allow the PC to detect the hard-

ware. This can take a few seconds

3.  Reboot the PC.

Touch performance is poor or touch recognition is 

not at the correct position.

1.  Make sure there are no unwanted objects in range 

of the touch system (e.g. jacket sleeves).

2.  Make sure there are no light sources (e.g. halogen 

lamps or sun light) shining directly at the surface of 

the e-Screen.

3.  Place your finger or stylus in a 90 degree angle on 

the touch surface.

4.  Do not hold the stylus too close towards the tip.

5.  Please make sure the inside of the bezel (where the 

touch sensors are placed) is clean(ed) and free of 

items blocking the view of the sensors. 

6.  Turn off scaling in the display settings of the source.

Touch recognition is slow

1.  Close all active windows on the PC

2.  Reboot the PC

Information in this document is subject to change without notice.

2018 Legamaster International B.V. All rights reserved.

Reproduction in any manner whatsoever without the written 

permission of Legamaster International is strictly forbidden. 

Trademarks used in this text: Legamaster and the Legamaster logo 

are trademarks of edding AG. Other trademarks and trade names 

may be used in this document to refer to either the entities claiming 

the marks and names or their products. Legamaster International 

disclaims any proprietary interest in trademarks and trade names 

other than its own.

QUICK SETUP GUIDE

STX-7550/8650UHD

Version 1.0

ENGLISH 

Legamaster

 – QUICK SETUP GUIDE

TROUBLESHOOTING

Ambient light sensor

1

2

10

4

3

5

6

11

13

12

7

8

9

CONNECTOR TABLE

 1

SPDIF

 2

Audio Out

 3

IR Extender

 4

PC Audio In

 5

VGA in (15-pin D-sub)

 6

HDMI 2 (HDMI 2.0)

 7

HDMI 1 (HDMI 2.0)

 8

DisplayPort 

 9

Service USB Port

10

Touch USB 1

11

Touch USB 2

12

RS-232C

13

Ethernet

“I“ is power on
“O” is power off

Main power –
Switch
AC In socket

Legamaster, brand of the edding group

Legamaster International B.V.
Postbus 111
7240 AC Lochem
tel.: (+31) (0)573-713000
email: info@legamaster.com
internet: www.legamaster.com

Included accessory

EasyFix Cable Clips

OPS slot

Optional

camera mount

CONTROL PAD TABLE

Key

Description 

Power (up)

Power Switch; Power ON/OFF

Source (Down)

Source Selection

(Right)

Volume- (Left)

Volume -

Optional

EasyFix Soundbar bracket

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