Lenovo ideaCentre H500, Hardware Maintenance Manual

Page 1: ...Lenovo H500Hardware Maintenance Manual ideaideaideaCentreidea Machine Types 10156 90AJ H500 ...

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Page 3: ...Lenovo H500 Hardware Maintenance Manual Machine Types 10156 90AJ H500 ...

Page 4: ...right Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...ogram 17 Chapter 6 Symptom to FRU Index 19 Hard disk drive boot error 19 Power Supply Problems 19 POST error codes 20 Undetermined problems 20 Chapter 7 Locating connectors controls and components 21 Chapter 8 Replacing hardware 25 General information 25 Replacing the keyboard and mouse 26 Removing the computer cover 26 Removing the front bezel 28 Replacing an optical drive 29 Replacing the hard d...

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Page 7: ...d danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manua...

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Page 9: ...l case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do ...

Page 10: ... hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such ...

Page 11: ...for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alter...

Page 12: ...uter is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The caution and danger safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any...

Page 13: ... not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiati...

Page 14: ...y do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 Lenovo H500Hardware Maintenance Manual ...

Page 15: ...ications for your computer This section lists the physical specifications for your computer Type Lenovo H500 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2013 9 ...

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Page 17: ...dure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you ...

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Page 19: ...ings see Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program Th...

Page 20: ...hange an Administrator Password do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type the current password then press Enter key 4 Type the new password then press Enter key Re type the password to ...

Page 21: ... Password and press the Enter key 2 The password dialog box will be displayed Type the current password and press the Enter key 3 To delete the Power On Password Enter blank fields for each new password line item A setup notice will display that changes have been saved 4 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 5 Select Save changes and Exit from the menu Ena...

Page 22: ...etwork Setup press the Enter key then select Onboard Ethernet Support or LAN Boot Agent 4 Select Disabled or Enabled and press the Enter key 5 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 6 Select Save changes and Exit from the menu Note If you do not want to save the settings select Discard changes and Exit from the menu Selecting a startup device If your comput...

Page 23: ...f you do not want to save the settings select Discard changes and Exit from the menu b If you have changed these settings and want to return to the default settings select Load Optimal Defaults from the menu Exiting the Lenovo BIOS Setup Utility program After you finish viewing or changing settings press the Esc key to return to the Lenovo BIOS Setup Utility program main menu You might have to pre...

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Page 25: ...d disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The startup drive is not included in the boot sequence in configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The dri...

Page 26: ...ration in Startup option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or d...

Page 27: ...rols and components on the front of the computer Attention Be careful not to block any air vents on the computer Blocked air vents can cause overheating 1 Power button 5 Headphone connector 2 Hard disk drive indicator 6 Microphone connector 3 Memory card reader selected models only 7 Optical Drive selected models only 4 USB connectors Attention The effective range of the Built in IR Emitter is 10 ...

Page 28: ...enovo H500 1 USB 3 0 connector 6 PCI Express X 16 graphics adapter slot some models are equipped with a graphics card 2 On board VGA connector 7 Ethernet connector 3 USB 2 0 connectors 2 8 Wi Fi antenna selected models only 4 Audio connectors 9 Cable clip 5 Power connector 22 Lenovo H500Hardware Maintenance Manual ...

Page 29: ...he components that make up your computer 1 Microprocessor fan and heat sink 5 System fan 2 Memory modules 6 Optical drive 3 PCI express adapter card 7 Hard disk drive 4 PCI express adapter connectors Chapter 7 Locating connectors controls and components 23 ...

Page 30: ...hows the location of connectors and components on the front of the motherboard Lenovo H500 1 5 13 3 2 6 7 8 9 4 11 10 12 15 14 1 System fan header 9 Clear CMOS jumper 2 Microprocessor 10 LPC debug header 3 Microprocessor fan header 11 Front panel connector 4 Memory slot 12 System fan header 5 Hard disk drive power connector 13 Front USB connectors 2 6 SATA connectors 2 14 Mini PCI E slot 7 PCI exp...

Page 31: ...afety and Warranty Guide go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat s...

Page 32: ...ctor Note The mouse can be replaced using the same method Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or...

Page 33: ...Step 4 Remove the 2 screws that secure the computer cover at the rear of the chassis Chapter 8 Replacing hardware 27 ...

Page 34: ...to protect the computer screen from scratches or other damage To remove the front bezel Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables a...

Page 35: ...place an optical drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to L...

Page 36: ...ter cover Replacing the hard disk drive Note For this procedure it helps to lay the computer flat To replace the hard disk drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This inclu...

Page 37: ...e Note For this procedure it helps to lay the computer flat To replace an optical drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables a...

Page 38: ...ic card To replace the graphic card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the comput...

Page 39: ...Step 5 Remove the screw that secures the latch to the chassis 1 open the adapter latch 2 and remove the adapter by pulling it straight out of the adapter connector 3 Chapter 8 Replacing hardware 33 ...

Page 40: ... Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear v...

Page 41: ...lace five drops of grease on the top of the microprocessor Each drop of grease should be 0 03ml 3 tick marks on the grease syringe b Line up the screws on the new heat sink with mounting holes on the motherboard and secure it with the 4 screws c Reconnect the microprocessor fan power cable to the connector on the motherboard Step 9 Reattach the computer cover Replacing an Intel CPU Note For this p...

Page 42: ... help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Replacing the heat sink assembly Refer to Replacing the heat sink assembly Step 6 To remove the microprocessor 3 from the system board press then slide the small handle out to spring it up 1 and open the retainer 2 Attention Do not touch the gold contacts on the bottom of the mic...

Page 43: ...ssor retainer and lock it into position with the small handle Step 11 Use a thermal grease syringe to place 5 drops of grease on the top of the microprocessor Each drop of grease should be 0 03ml 3 tick marks on the grease syringe Step 12 Reattach the heat sink assembly and the computer cover Replacing the system fan To replace the system fan Step 1 Remove any media disks CDs DVDs or memory cards ...

Page 44: ...mputer cover Refer to Removing the computer cover Step 5 Disconnect the fan power cable from the connector on the motherboard Step 6 Pull the system fan assembly out of the chassis 38 Lenovo H500Hardware Maintenance Manual ...

Page 45: ...he system fan assembly with the holes on the chassis and then push the rubber mounts through the holes b Pull on the tips of the rubber mounts until the fan assembly is in place c Connect the system fan power cable to the connector on the board Step 8 Reattach the computer cover Chapter 8 Replacing hardware 39 ...

Page 46: ... locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Disconnect the power cables from the connectors on motherboard 1 Step 6 Remove the 4 screws that secure the Power supply to the chassis 2 Step 7 Slide then lift the Power supply out of chassis 3 4 2 3 4 1 Step 8 Install the new power supply a Line up the holes on the new power supply with ...

Page 47: ... Fi card Step 6 Remove the 2 screws that secure the Wi Fi card to the motherboard Step 7 Pull the Wi Fi card upward to remove it from the card port Step 8 Install the new Wi Fi card a Line up the new Wi Fi card then insert it into the same card port b Secure the Wi Fi card to the motherboard with the 2 screws c Connect the 2 antenna cables to the new Wi Fi card Step 9 Reattach the computer cover R...

Page 48: ...b Connect the data cables to the motherboard Step 10 Reattach the front bezel computer cover Replacing the motherboard Note For this procedure it helps to lay the computer flat To replace the motherboard Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electric...

Page 49: ...e all cables from the connectors on motherboard Step 13 Remove the 6 screws that secure the motherboard to the chassis Step 14 Lift up the motherboard to remove it Step 15 Install the new motherboard a Line up the holes on the new motherboard with mounting holes on the chassis and secure it with screws b Reattach the memory module Wi Fi card heat sink assembly to the new motherboard c Connect the ...

Page 50: ...Step 16 Reattach the computer cover 44 Lenovo H500Hardware Maintenance Manual ...

Page 51: ...IOS As this computer has an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn o...