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LG-Nortel Aria 300 Series

Product Overview

Grow your business with the LG-Nortel Aria 300 Series Solutions 

A complete business communications solution, designed to help simplify and satisfy the needs of dynamic businesses 

requiring up to 500 extensions.  

Key Features

Increases staff’s effi ciency -

  Imagine a phone system that improves your staff’s effi ciency in the way they handle 

calls, including making, answering and transferring. 

Control Costs  -

 Reducing unnecessary call costs greatly improves the profi tability of your organisation. Least cost 

routing allows your business to automatically take advantage of the cheapest call rates made available by network 

carriers.

Reliable Mobility Solutions - 

 Locate staff wherever they are within your premises. Staff may be paged via handsets 

and alerted to important calls, or may be contacted on their own DECT wireless phone.

Future-Friendly -

 Not only do the Aria IP enabled PBX’s provide you with a solution to your communication needs 

today, inherent in their design is the ability to migrate to new technologies as they are introduced.

Modular, scalable design –

 Aria systems offers solutions for a business’ needs today, as well as a migration path to 

meet the needs as a business grows.

Summary of Contents for 300 Series

Page 1: ...y of your organisation Least cost routing allows your business to automatically take advantage of the cheapest call rates made available by network carriers Reliable Mobility Solutions Locate staff wherever they are within your premises Staff may be paged via handsets and alerted to important calls or may be contacted on their own DECT wireless phone Future Friendly Not only do the Aria IP enabled...

Page 2: ...grated DECT Mobility Supports up to 192 DECT handsets Staff are given the freedom to move around the office warehouse and carry their fully featured extension improving customer service and satisfaction as more customer calls are answered first time Conferencing Options Allow a user to link in other parties onto the same telephone call PC Attendant Console The Aria s PC based attendant console wit...

Page 3: ...uters Call Centre Features and Statistics Supervisor can re route a queued call to a new destination Call monitoring by supervisor Agents can log on to multiple groups Call status on LCD handsets number of calls in queue longest time and average time Total calls and number of unanswered calls Average and longest queued calls Number and total time when all agents are busy Average ringing and servic...

Page 4: ...SS consoles on desk Touch screen option Provides SMS internally sending extensions messages Speed dial editor Class of Service Multiple Attendant option PC Admin Enhanced CAT 100 levels of password protected access e g IT Manager has access to different functionality compared to Receptionist Office manager access to basic functions relocate handset COS Speed dials handset button editor IT Manager ...

Page 5: ...essage with advanced functionality Integrates with PMS suppliers such as Fidelio Aria systems can interface with all front office systems PMS suppliers eg FCS Fidelio Internet options e mails have brought extra revenue Demand increasing from corporate travelers ADSL to business centre subject to availability ISDN to business centre STIB card 64 128 ISDN modem required ADSL to room via OEM high spe...

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