LG-Nortel IP8840, User Manual

Page 1: ...LGN8840 1002SBUG 01 00 Dec 08 IP8840 IP Phone User Guide for Broadworks Please read this guide carefully before operating your set Retain this guide for future reference ...

Page 2: ...eiver is connected If problems persist consult the dealer or an experienced radio TV technician for help Canadian Compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada This device complies with Class B limits of Industry Canada Operation is subject to the following two conditions 1 This de...

Page 3: ...foot traffic or heavy objects Also do not locate cables between the desktop and walls where they may be crushed damaging the insulation Check the cables regularly and if damage is noted disconnect your phone Contact your local representative for a replacement Should liquid spill on the phone disconnect the unit from power and the network Do not use during lightning storms Lightning presents a pote...

Page 4: ...13 Muting a Call 8 3 14 Accessing Your Voice Mail 8 3 15 DSS BLF Coverage 8 3 16 Hotline Warm Line 9 4 Advanced Services and the IP8840 Phone LCD Menu 10 4 1 Using the Call Logs Menu 10 4 2 Using the Phone Book Menu 10 4 3 Private Hold 13 4 4 Barge in 13 5 Setting Your Preferences 14 5 1 LCD Contrast 14 5 2 Ring Setting 14 5 2 1 Setting the Ring Type 14 5 2 2 Setting Line Ring Type and Delay 15 5 ...

Page 5: ...luetooth Headset 22 5 10 1 Pairing a Bluetooth headset 23 5 10 2 Connect or Disconnect a Paired Headset 24 5 10 3 Deleting a Headset from the Paired List 24 5 10 4 Bluetooth Module Information 25 5 11 Language Setting 25 Appendix A Dial Pad Character Set 27 Appendix B Time Zones 28 Appendix C IP8840 Icons 29 ...

Page 6: ...g dialed feature codes Refer to your system administrator for further information The IP8840 Phone has fixed feature buttons soft feature keys flexible buttons that are configurable and dial pad buttons as shown in the figure below The ten 10 flexible buttons access lines and features based on the IP Phone configuration Flexible buttons assigned for line access called line buttons represent a tele...

Page 7: ...ine such as when an incoming call first rings the LED color is orange otherwise the LED color will be green Flexible buttons not assigned for line access may access features such as Speed dial Redial and others Refer to section 5 5 and your system administrator for further information The figure below shows other major components of IP8840 Phone These components include Handset Speaker and microph...

Page 8: ...tely for connection to power The handset connects to the base with the supplied standard handset coiled cord Use the chart below to make connections to the IP Phone 1 LAN Connect the IP Phone LAN port to the LAN wall jack with the provided LAN cable 2 PC Connect the IP Phone PC port to your desktop PC with an RJ 45 terminated UTP 5 cable 3 Power If the LAN port supports PoE IEEE 802 3af compliant ...

Page 9: ...for processing To send the digits immediately press the button to indicate dialing is complete and then the IP Phone sends the number to the call server To place a call o Lift the handset You may press the speakerphone button or line button to activate the speakerphone To use a headset press the headset button o Dial the destination number After a short delay the IP Phone sends the number or dial ...

Page 10: ...ey The active call status changes to hold and you receive dial tone o Dial the number you wish to receive the transfer o Await answer and announce the transfer o To complete the transfer hang up the handset To cancel a transfer for example the second party does not answer or is busy o Press the EndCall softkey 3 5 Using Blind Call Transfer You can transfer an active call to another extension witho...

Page 11: ...Conference The IP Phone has a 3 Party Conference feature that lets you converse with two other parties simultaneously To set up a conference o Place first call as normal o Press the Conferen softkey The call status changes to hold and you receive dial tone o Dial the number you want to join the conference o When the party answers press the Join softkey to establish the conference To end your confe...

Page 12: ...40 Phone incorporates a Phone Book with up to 100 records Refer to section 4 2 for information on use of the Phone Book Each record includes a name contact information and a Speed number 00 to 99 When you dial a Speed number the IP Phone initiates a call to the contact Speed number dialing must be enabled Refer to your system administrator for further information To place a call using a Speed numb...

Page 13: ... Attendant or Secretarial answering position The specific needs for these users are Direct Station Selection DSS one touch calling and transfers to extensions Busy Lamp Field BLF visual status indication of covered lines Coverage the ability to pick up calls ringing at those extensions The DSS line in the IP Phone uses the shared line assignment in the call server Operation of the DSS BLF Coverage...

Page 14: ...ed line Slow blinking red Remote call hold 3 16 Hotline Warm Line With Hotline Warm Line operation configured the IP Phone automatically calls the defined destination when you take the handset off hook or press the speakerphone button The call initiates immediately Hotline or after a delay of up to 10 seconds Warm Line The later permits you the time to access another feature or line as needed Note...

Page 15: ... LCD displays the call logs that you can use to place a call to the logged party You access the call logs through the Up navigation or a flexible button assigned for the Call Log function Refer to your system administrator for further information To access the Call Logs menu o While in an idle state press the Up navigation or Call Log flexible button The Call Log menu displays with several choices...

Page 16: ...digit preceding the desired record o Press the Dial softkey To add a record to the Phone Book o Access the Phone Book as described above o Press the right navigation button to display the Add softkey o Select the Add softkey o Enter the name contact information ring type and speed number for the record selecting the OK softkey for each entry Use the Mode softkey to enter characters Refer to Append...

Page 17: ...ss the right navigation button to locate the Delete softkey o Select the Delete softkey and confirm by selecting the Yes softkey Caution this action deletes the record from the Phone Book To delete all records o Access the Phone Book as described above o Press the right navigation button to locate the Del All softkey o Select Del All softkey and confirm the deletion by selecting the Yes softkey Ca...

Page 18: ...ed on hold and others cannot access the held call To place an active shared line call on private hold o Press the right navigation button to display the PrivHold selection o Press the PrivHold softkey 4 4 Barge in Your Call Server may provide barge in operation If available other users with the shared line appearance may be able to enter a call directly To enter a call using Barge in o Press the s...

Page 19: ...press the OK softkey o Press the Down softkey to decrease the contrast or press the Up softkey to increase the contrast o Move to another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 2 Ring Setting Ring settings determine the ring type tone for the phone You may select one of up to fourteen ring signals Of the fourte...

Page 20: ...oftkey to save the selected the ring type o Move to another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 2 2 Setting Line Ring Type and Delay You can assign each line with a different ring type tone to distinguish which line is ringing Selections for the type include one of up to fourteen tones Ringer Off or Set to D...

Page 21: ...ess the OK softkey o Dial the Line number plus one 2 for Line 1 3 for Line 2 etc or move the cursor to Line n Configuration using the Previous Next softkeys and press the OK softkey The value of n is the Line button number o Dial 2 or move the cursor to 2 Delayed Ring using the Previous Next softkeys and press the OK softkey Note the line number is shown in parenthesis after Delayed Ring Timer o U...

Page 22: ...ng the Previous Next softkeys and press the OK softkey o Press the Yes softkey to enable the Headset Auto Mode or press the No softkey to disable the Headset Auto Mode o Move to another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 5 Setting Flexible Buttons Your IP8840 Phone has ten 10 flexible buttons Normally the f...

Page 23: ...ngs using the Previous Next softkeys and press the OK softkey o Dial 5 or move the cursor to 5 Flexible Key Setting using the Previous Next softkeys and press the OK softkey o Select the desired flexible button An asterisk displays in front of the current setting o Select a function using the Previous Next soft key and press the OK softkey Refer to the flexible button functions chart above o If th...

Page 24: ...oftkey o Dial 1 or move the cursor to 1 SNTP Server Address using the Previous Next softkeys and press the OK softkey o Input the SNTP server address using the dial pad and press the OK softkey to save the entry To enter alphanumeric characters select the Mode softkey Refer to Appendix A for the character mapping of dial pad digits o Move to another parameter with the navigation buttons and contin...

Page 25: ...ession or press the Setting button to exit the configuration session 5 6 4 Time Format The format of the LCD time display can be set for 12 hour format or 24 hour format In addition the LCD time display can be disabled To set the display format for time o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 6 or m...

Page 26: ...er with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 7 Lock Outgoing Call The IP Phone can be configured to allow outgoing calls only if a password is entered When enabled the LCD screen will display the password request and the pad lock icon is shown and the password must be entered prior to connecting an outgoing call To activate...

Page 27: ...is optional and can be enabled or disabled using the key tone setting To enable disable the Key Tone o Press the Settings button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 10 or move the cursor to 10 Key Tone using the Previous Next softkeys and press the OK softkey o Press the Yes softkey to enable the Key Tone or press the No ...

Page 28: ...ftkeys and press the OK softkey o Dial 11 or move the cursor to 11 Bluetooth using the Previous Next softkeys and press the OK softkey o Dial 1 or move the cursor to 1 Headset Management using the Previous Next softkeys and press the OK softkey This will display a list of paired headsets o If no headsets are paired with the IP Phone press the Search softkey the IP Phone will search for nearby Blue...

Page 29: ...the Previous Next softkeys and press the OK softkey o Dial 1 or move the cursor to 1 Headset Management using the Previous Next softkeys and press the OK softkey This displays a list of previously paired headsets o Select a Bluetooth headset from the list of paired headsets using the Next softkeys An asterisk displays in front of the current headset selection o Use the right navigation button to l...

Page 30: ...cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 11 or move cursor to 11 Bluetooth using the Previous Next softkeys and press the OK softkey o Dial 2 or move cursor to 2 Local Device Info using the Previous Next softkeys and press the OK softkey o Move to another parameter with the navigation buttons and continue the session or press the Settings button t...

Page 31: ...vious Next OK o Select a Language from the list using the Previous Next softkeys and press the OK softkey An asterisk displays in front of the current selection o Move to another parameter with the navigation buttons and continue the session or press the Settings button to exit the configuration session ...

Page 32: ...he table below maps each dial pad digit to characters available Three modes are available dial pad digits upper case letters and lower case letters as shown in the table Dial Pad Mode Digit Upper Case A Lower Case a 1 2 A B C a b c 3 D E F d e f 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Space Space ...

Page 33: ...T 03 30 Tehran Iran 44 GMT 04 00 Caracas Venezuela 13 GMT 04 00 Abu Dhabi UAE 45 GMT 04 00 La Paz Bolivia 14 GMT 04 00 Tbilisi Georgia 46 GMT 03 30 New Found land 15 GMT 04 30 Kabul Afghanistan 47 GMT 03 00 Brasilia Brazil 16 GMT 05 00 Islamabad Pakistan 64 GMT 03 00 Buenos Aires Argentina 17 GMT 05 30 New Delhi India 48 GMT 03 00 Georgetown Guyana 18 GMT 06 00 Dhaka Bangladesh 65 GMT 02 00 Inuuk ...

Page 34: ...ased on status Bluetooth module icon indicates the optional Bluetooth module is installed with no paired headsets When blinking the IP8840 is searching or attempting to pair with a headset Bluetooth paired icon indicates one or more maximum 5 headsets are paired with the module but none are active When blinking the IP8840 is attempting to pair or connect a headset Bluetooth connected icon indicate...

Page 35: ... will not notify you of incoming calls on the line Hold icon indicates there are calls on hold for the line Busy icon indicates the line has an active call Ring icon indicates the line has an incoming call Available icon indicates the line is available for use Unavailable icon indicates the line is not available for use Phone Book icon indicates the Phone Book is being displayed Conference icon in...

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