LG FWV796 TSE Series, Owner'S Manual

Page 1: ...ully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH FWV796 TSE MFL71724722 Rev 00_061220 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...ts 12 Unpacking the Appliance 14 Levelling the Appliance 15 Connecting the Water Supply Hose 16 Installing the Drain Hose 18 OPERATION Operation Overview 19 Preparing the Wash Load 20 Adding Detergents and Softeners 21 Control Panel 24 Programme Table 27 Drying Programme 32 Extra Options and Functions 35 SMART FUNCTIONS LG ThinQ Application 38 Smart Diagnosis 41 MAINTENANCE Cleaning After Every Wa...

Page 3: ...APPENDIX Product Fiche 57 ...

Page 4: ...d above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision This symbol is displayed to indicat...

Page 5: ...get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent ...

Page 6: ... sockets power boards or an extension power cable Do not modify the power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket ...

Page 7: ...ppliance causing damage or injury Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Do not use or store flammab...

Page 8: ...is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Securely plug the power plug in the outlet socket after co...

Page 9: ...ectrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable ma...

Page 10: ...ce and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose ...

Page 11: ...sed Specifications Dimension mm a Cold Supply Hose d Anti slip Sheets 1 b Spanner e Elbow Bracket for Securing Drain Hose c Caps for Covering Transit Bolt Holes f Tie Strap 1 Model FWV796 TSE Power Supply 220 240 V 50 Hz Product Weight 73 kg A 600 mm C 565 mm E 1100 mm B 850 mm D 620 mm B A E D C ...

Page 12: ... accessible for an engineer in the event of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or fl...

Page 13: ...occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appl...

Page 14: ...e on its front or back Removing the Transit Bolt Assemblies To prevent the appliance from severe vibration and breakage remove transit bolts and retainers 1 Starting with the bottom two transit bolts a use the spanner included to fully loosen all transit bolts by turning them counterclockwise 2 Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Loca...

Page 15: ... appliance should be aligned and perfectly level If the appliance is not aligned and level properly the appliance may be damaged or may not operate properly 1 Turn the levelling feet as required if the floor is uneven Do not insert pieces of wood etc under the feet Make sure that all four feet are stable and resting on the floor NOTE Do not install the washing machine on a plinth stand or elevated...

Page 16: ... 2 Adjust the level after placing the appliance in the installation area 3 Place the adhesive side a of the anti slip sheets on the floor The most effective way is to install the anti slip sheets under the front feet If it is difficult to place the sheets under the front feet of the appliance attach them under the rear feet 4 Put the appliance on the anti slip sheets Do not attach the adhesive sid...

Page 17: ...overtighten the supply hose with any mechanical device NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance Do not ...

Page 18: ...100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string DN ...

Page 19: ... will cause damage to the door seal and the clothes Remove items from the flexible door seal gasket to prevent clothing and door seal damage 2 Add cleaning products or detergent and softener Add the proper amount of detergent to the detergent dispenser If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the appliance Press the Power button to turn on the ap...

Page 20: ...ht colours Mixing dyed clothes with light clothes can result in dye transfer or discolouration of lighter clothes Lint Lint producers Collectors Wash separately lint producing fabrics from lint collecting fabrics Lint producers can result in pilling and linting on the lint collectors Checking the Clothes Care Label The symbols tell you about the fabric content of your garment and how it should be ...

Page 21: ...the wash cycle immediately Do not use liquid detergent if you are using the Delay End function or if you have selected Pre Wash option as the liquid will dispense immediately and may harden in the drawer or the tub Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load For best results avoid overdosing the detergent Failing to do so will cause ...

Page 22: ...er powdered or liquid fabric softener may be used Pour fabric softer to the maximum fill line Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early which may stain the clothes NOTE Do not pour fabric softener directly onto the clothes in the wash drum doing so will cause dark staining on the clothes that will be difficult to remove Do not leave the fabric ...

Page 23: ...r Adding Water Softener A water softener such as anti limescale can be used to cut down on the use of detergent in areas with high water hardness level First add detergent and then the water softener Dispense according to the amount specified on the packaging ...

Page 24: ...ing machine on b Programme Knob Programmes are available according to the clothes type The lamp will light up to indicate the selected programme NOTE Wash Dry indicates the drying capacity which varies depending on the model c Start Pause Button This button is used to start the wash cycle or pause the wash cycle If a temporary stop of the wash cycle is needed press this button ...

Page 25: ...ress and hold the Delay End button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application e Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme The current settings are shown in the display Press the button for that option to select other settings f Display The display shows the set...

Page 26: ...efault time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several external factors load weight room temperature incoming water temperature etc can affect the actual ...

Page 27: ...during the wash and rinse this washing machine can wash a half load of lightly soiled clothes for approximately 59 minutes Mixed Fabric 40 Cold to 60 Max Load 4 kg Description Washes mixed fabrics simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do ...

Page 28: ... wool lingerie dresses etc Use detergent for machine washable woolens Speed 14 20 20 to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Dry Only Rating Dry Description Uses the automatic programmes to dry most loads For most drying make sure all laundry are similar in material and thickness Wash Dry 40 Cold to 95 Rating Dry Description Washes ...

Page 29: ...e water temperature for chosen wash programme Always follow garment manufacturer s care label or instructions when washing to avoid damage to clothes Select the proper wash temperature and spin speed for the desired programmes Actual water temperature may differ from the declared cycle temperature Neutral detergent is recommended ...

Page 30: ...nd can not be deselected NOTE Delay End and Add Item options can be selected for every washing programme in this table Programme Intensive Pre Wash Rinse Dry Cotton Eco 40 60 TurboWash 59 Mixed Fabric Easy Care Allergy Care Baby Steam Care Delicates Hand Wool Speed 14 Dry Only 1 Wash Dry 1 ...

Page 31: ...amme Spin Speed Default Available Cotton 1400 rpm All Eco 40 60 1400 rpm All TurboWash 59 1200 rpm 400 to 1400 rpm Mixed Fabric 1000 rpm All Easy Care 1400 rpm All Allergy Care 1400 rpm All Baby Steam Care 1000 rpm Up to 1000 rpm Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Speed 14 400 rpm All Dry Only 1000 1200 1400 rpm Wash Dry 1400 rpm 1000 to 1400 rpm ...

Page 32: ...en articles Pull them to their original shape and dry them flat Woven and Loopknit Materials Some woven and loopknit materials may shrink by varying amounts depending on their quality Always stretch these materials out immediately after drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Cloth...

Page 33: ... Type Easy care or permanent press fabrics Max Load 3 5 kg Normal Eco Suitable for energy dry programme Fabric Type Cotton or linen fabrics such as cotton towels t shirts and linen clothing Max Load Rating NOTE The capacity of the machine for washing clothes is twice as much as when drying clothes If the machine is to be used to dry a load then the wash load must be smaller for effective drying pe...

Page 34: ...ld be enough room for clothes to tumble freely 2 Press the Power button Do not select a washing programme and do not add a detergent 3 Press the Dry button repeatedly to toggle through the selections Normal For general drying Time 30 60 120 minutes For timed drying Iron For damp drying items for ironing Low Temperature For delicate fabrics Normal Eco For heavier fabrics 4 Press the Start Pause but...

Page 35: ...utton to select spin speed NOTE If No is selected by pressing the Spin button it will still rotate for a short time to drain quickly Rinse This function is recommended for people with detergent allergies Press the Rinse button for adding rinse once Intensive This function is used to wash normal and heavily soiled clothes Press the Intensive button Follow the next steps to customise a washing progr...

Page 36: ...use button 4 Press the Add Item button as necessary 5 Open the door after it unlocks itself and add or remove necessary clothing items 6 Close the door and press the Start Pause button NOTE For safety reasons the door remains locked when the water level or temperature inside of the drum is high It is not possible to add clothes at this time Delay End You can set this function so that the appliance...

Page 37: ...ction You must deactivate this function before you can access any other functions Locking the Control Panel 1 Turn on the power 2 Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Delay End and Add Item buttons at the sa...

Page 38: ...n function Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance ha...

Page 39: ...ent The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait about a minute before trying again If the firewall on your wireless router is enabled disable the firew...

Page 40: ... opened you can not start a cycle remotely Disable this function manually When this function is activated press and hold the Remote Start button for 3 seconds Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a minimum distance of 20 cm between the device and the body Standby Power Consumption Open...

Page 41: ...a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis...

Page 42: ...42 SMART FUNCTIONS EN NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 43: ... to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry...

Page 44: ...lose the dispenser drawer slowly 4 Turn on the power and then select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the W...

Page 45: ...mp filter b to drain the remaining water and then proceed to remove any debris or objects from the filter 4 After cleaning the drain pump filter carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cross threading and leakage Reinsert the plug back into the drain tube and place the tube into its holder 5 Close the cover cap CAUTION Be careful when draining as ...

Page 46: ...rgent and softener Use only water to clean the dispenser drawer Dry the drawer and the components of the drawer with a soft cloth or towel 3 To clean the drawer opening use a cloth or small non metal brush to clean the recess Remove all residue from the upper and lower parts of the recess 4 Wipe any moisture off the recess with a soft cloth or towel 5 Reassemble the components of the drawer to the...

Page 47: ...e If the appliance does not function properly or does not function at all check the following tables before calling to LG Electronics service centre Error Messages Symptoms Possible Cause Solution 1E INLET ERROR Water supply is not adequate in that location Water does not enter appliance or it enters slowly Check another tap in the house Water supply tap is not completely open Water does not enter...

Page 48: ... spin can be achieved OE WATER OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose The drain filter is clogged Check and clean the drain filter dE dE1 dEz dE4 DOOR ERROR Door sensor malfunctions Please call LG service centre You can find your local LG service centre phone number in the warranty card tE CONTROL ERRO...

Page 49: ...e not working Call for service Symptoms Possible Cause Solution Symptoms Possible Cause Solution Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes may produce a thumping sound This is usually norma...

Page 50: ...levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain ...

Page 51: ...n a dedicated branch circuit The appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off...

Page 52: ...at the drain hose is not kinked Drain located higher than 1 2 m above the floor Make sure that the drain hose is no higher than 1 2 m above the bottom of the appliance Detergent is not dispensed incompletely or not dispensed at all Too much detergent is used Follow the guidelines provided by the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer tha...

Page 53: ...uire hand washing or pre treating to aid in stain removal Staining Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Bleach or softener was added directly to the clothes in the drum Always use the detergent dispenser to ensure that ble...

Page 54: ...Inside of drum is not cleaned properly Run the Tub Clean function regularly The drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked The detergent dispenser is not cleaned regularly Remove and clean the detergent dispenser especially the top and the bottom of the dispenser s...

Page 55: ...oo low or bad Water is not properly supplied The water is used for auto cleaning of lint filter on drum during the drying Make sure the water supply tap is open Water does not properly drain Make sure the drain filter is not clogged The appliance is overloaded Check the load capacity for the selected programme If necessary add a time dry programme The spin speed is too low Select the highest spin ...

Page 56: ... name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your internet service provider or the router man...

Page 57: ...er extraction efficiency class Washing performance class 4 A Water remaining after spin as a proportion of dry weight of wash 5 44 Maximum spin speed rpm 6 1370 Rated capacity Washing capacity kg 7 9 Drying capacity kg 8 6 Water consumption Water consumption for washing spinning and drying litres cycle 9 165 Water consumption for washing and spinning only litres cycle 10 62 Washing and drying time...

Page 58: ...ers using standard 60 cotton washing cycle and dry cotton drying cycle 10 In litres using standard 60 cotton washing and spinning cycle 11 Programme time for complete operating cycle 60 cotton washing and dry cotton drying 12 The consumption of energy and water equal to 200 cycles consumption Energy consumption kWh year 1224 Water consumption litres year 33000 Estimated annual energy and water con...

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