LG SuperSign Elite-c, Owner'S Manual

Page 1: ...ENG ENGLISH Please read the safety information carefully before using the product SuperSign Elite c Owner s Manual www lgsupersign com ...

Page 2: ...nitors connected to a network or serial ports Signage Monitor LG Signage monitors can be controlled through a LAN connection or RS 232C serial ports For a complete listing of signature monitor models supported by the SuperSign Elite c soft ware see the Help Information menu in the software y y Additional monitor models may be supported by SuperSign Elite c software in the fu ture Please make sure ...

Page 3: ... Network WAN Control y y Allows you to manage the monitors even at remote sites through WAN such as Inter net Automatic Search for Monitors on the Same Network y y Automatically searches adds and manages the monitors connected to the same network as the computer where SuperSign Elite c installed Power on off Scheduling and Input Signal Settings y y Sets the monitor to be turned on off the automati...

Page 4: ...ir management program SuperSign Elite c software Super Sign Elite c connection setup supports the following two methods y y Local Area Network LAN connection y y RS 232 serial communications Connecting Monitors to LAN This method connects monitors to a network using a switch or a hub Connect the network cable from the LAN to the Ethernet port on the signage monitor ...

Page 5: ...tomatically b When IP setting is complete click EXIT to exit the IP setting Case 2 IP Manual Setting a Assign an IP address subnet mask gateway and DNS server address b Click Setting to apply the IP setting c When IP setting is complete click EXIT to exit the IP setting 5 On the Option window select Product Service Info and then check whether the IP address is properly assigned y y A Local Area Ne...

Page 6: ...y Baud Rate 9600 buad Rate UART y y Data Length 8 bit y y Parity Bit None y y Stop Bit 1bit y y Flow Control None y y Communication Code ASCII code y y Use a crossed reverse cable y y RS 232C cables need to be purchased separately y y See the pictures above for the configuration of RS 232C cables that can be connected to the LG Signage products y y When using 3 wire connections non standard an IR ...

Page 7: ...c This section describes the procedure for installing SuperSign Elite c on the PC 1 Insert the SuperSign Elite c installation CD provided with the product into the CD ROM drive 2 Run Setup msi in the SuperSign Elite c folder of the CD 3 When the Setup Wizard window appears click Next y y When the popup below appears while running setup msi install NET Framework 2 0 first by referring to the Instal...

Page 8: ...t Start Settings Control Panel Add Remove Programs SuperSignElite c x x to remove the software 4 After selecting an installation folder and a user click Next Click the Browse button to change the default installation folder 5 Click the Next button to start the program installation 6 When the installation is complete click the Close button ...

Page 9: ...mework 2 0 1 Download NET Framework 2 0 from the following site and run it http www microsoft com en us download details aspx id 1639 2 After agreeing to the terms click the Install button 3 When the installation is complete click the Exit button ...

Page 10: ...r D Control panel Provides the information and configures settings for the selected function in the one of the control tabs Item Description File Allows you to exit the program Group Allows you to create open modify save and remove signage monitor groups Monitor Allows you to add and remove the monitors connected through serial cable or network Setup Allows you to set language change login passwor...

Page 11: ...e monitor Tile Allows you to control the tile mode Time Allows you to set the time Power On Schedule and Power Off Schedule Remote Control ler Allows you to use the remote controller GUI Command Con sole Allows you to send the CLI command directly to the signage monitor to control it White Balance Allows you to manually control the white balance Auto White Bal ance Allows you to perform automatic ...

Page 12: ...d Not supported O Platform specific Control Functions The control functions supported on SuperSign Elite c are different depending on the moni tor platform The functions indicated as Not supported in the table below are shown deactivated for the corresponding model To check the model names for each platform please refer to List of Monitor Models Sup ported by SuperSign Elite c on page 18 y y The A...

Page 13: ...nd white balance func tions The default administrator password is 0000 For security reasons it is recommended to change your password Group Management New Group Before registering the monitors you must create a new group Select Menu Group New Group Enter the group name you would like to use After creating a group add a monitor to the group The current group name is shown in the bottom left of the ...

Page 14: ...Remove To remove a saved group select Menu Group Remove Select the group to delete and then click the Remove button Group Management Modify To modify the group name or description select Menu Group Modify Enter the group name and description and then click the OK button Group Management Save To save the monitor information added to the selected group select Menu Group Save ...

Page 15: ...u are registering multiple monitors it is easier to select the number of monitors first and then edit the information for each monitor in Monitor View later 2 Adding a signage monitor connected via network 2 1 To add a signage monitor connected via network select Menu Monitor Add Monitor Network 2 2 Enter the network settings of the signage monitor and click OK 2 3 If you are registering multiple ...

Page 16: ...nitor Scan Monitors 3 2 When the window appears as shown below click the Scan button to scan monitors Select a monitor on the list and click the Add button 4 Removing monitors 4 1 Select a monitor to remove in Monitor View and then select Menu Monitor Remove Monitor 4 2 To remove all monitors select Menu Monitor Remove All Monitor ...

Page 17: ...es are English Chinese Korean German French Italian and Spanish Setup Changing login password To change the administrator password select Menu Setup Login Password View Log To view the command logs used before select Menu View Log Help Information Allows you to view the SuperSign Elite c version and supported signage monitor models ...

Page 18: ...04C 3 90 or later M4214C 4 00 or later 32VS10 3 20 or later 42VS10 3 20 or later 47VS10 3 10 or later 65VS10 3 60 or later 47VX30MF 3 10 or later S7 Series 42 47 55VS20 3 10 02 or later 42 47 55WS10 3 82 00 or later 47WV30 3 10 01 or later 55WV70MS 3 10 00 or later 55WV70MD 3 01 02 or later 42 47WS50 3 03 01 or later 32WL30 3 00 01 or later 47WX50MF 3 00 01 or later 38WR50 3 00 01 or later 42 47WL...

Page 19: ... Power View ID View ID used for selecting a monitor in tile view Set ID Set ID set on monitor Model Name Model name of the monitor to be connected Setting Connection setting information of monitor RS232C RJ45 Tag Name Monitor description Read Button to load monitor information Status Display execution status of command such as load monitor infor mation and set value OK Loading information Informat...

Page 20: ...Tile view status indication by color Tile View You can manage the monitors in a group in tile view Select rows and columns to change the size and layout of the tile Initial state Executing a com mand Command suc cessful Command failed ...

Page 21: ...itor and select a value you want Changing Monitor Model Name In the Monitor View tab click the model name drop down button to change the model name Changing Monitor Connection Setting In the Monitor View tab click the SET button for a monitor to change settings for serial or network connection ...

Page 22: ...Communication data setting default 8 Parity Parity check setting default None Stop bits Stop bit count setting default 1 Time Out Time to wait for command reception default 2 seconds To use the network connection select RJ45 and change the settings as shown below Click the Ping Test button to check whether the connection succeeds or fails Use the Time Out option to set the time to wait for command...

Page 23: ...n Elite c View and Change Monitor Settings 1 View Settings 1 1 Select a tap e g Picture in Control 1 2 Monitor View Click the Read button for a monitor you want in Monitor View Tile View Select a monitor you want in Tile View ...

Page 24: ... Loading information Information failed to load NOTE Tile View Select a monitor you want in Tile View 2 Change Monitor Settings 2 1 Monitor View Select a monitor you want in Monitor View 2 2 Adjust the settings for each tab in Control Panel ...

Page 25: ...Volume Mute Volume mute setting Picture Mode Picture mode setting Aspect ratio Aspect ratio setting Temperature Internal temperature of the monitor Model Name Model name of the selected monitor Serial NO Serial number of the monitor S W Version Software version of the monitor Fan Operation status of the cooling fan Signal Signal status Lamp Display lamp status NOTE y y The S7 platform based monito...

Page 26: ... piece of information to change the settings You can view or change the settings for aspect ratio energy saving picture mode backlight contrast color brightness tint sharpness and color temperature depending on the support availability of each model NOTE y y Make sure that the input signal is available to control the H5 platform based monitor y y The following values may be displayed for the Tint ...

Page 27: ...ndicator logo light remote key lock power on delay auto off and sleep time depending on the support availability of each model To reset the monitor click the Factory reset button Viewing and Changing the Audio Tab Settings Click the Audio tab and then click the Read button for a monitor in Monitor View to view the current information of the monitor Click the drop down button on the right hand side...

Page 28: ...the settings You can view or edit the set tings for input tile mode tile ID tile natural mode H size H position V size and V position depend ing on the support availability of each model To automatically configure the settings click the Auto Configuration button NOTE y y DVI D is included HDMI on the H5 and S4 platform based monitor y y You can only set the Tile ID to the same or smaller number th...

Page 29: ...er On Schedule Power Off Schedule set tings and add or remove a schedule depending on the support availability of each model Viewing and Changing the Remote Controller Tab Settings Click the Remote Controller tab select multiple monitors in Monitor View and then click any button to use a function on the remote controller NOTE y y The button for turning on the monitor does not work on the S7 platfo...

Page 30: ...gs Click the White Balance tab select a monitor in Monitor View and then click the Read button to view the current information of the monitor Click the drop down button on the right hand side of each piece of information to change the settings You can view or change the settings for red gain red offset green gain green offset blue gain and blue offset depending on the support availability of each ...

Page 31: ... description of each tab below To use the Auto White Balance tab connect the supported sensor to the PC click the Auto White Bal ance tab and then select a monitor that you want to perform white balancing in Monitor View Auto White Balance Measurement This function measures the white balance of the selected monitor using the sensor Connect a support ed sensor to your PC and select the sensor type ...

Page 32: ...olor temperature and click the Start button After the calibration is complete you can save the calibration settings you used as a file to apply it to another monitor using the Copy tab Auto White Balance Copy This function performs automatic white balancing of the monitor using the calibration data file Connect the supported sensor to the PC click the Auto White Balance tab and then select a monit...

Page 33: ...der4 Driver 1 Connect Spyder3 or Spyder4 you purchased to PC using a USB cable 2 When the Found New Hardware Wizard window appears select Include this location in the search and click the Browse button 3 Search for a driver in the folder in where SuperSign Elite C is installed The default folder is C Program Files LG Electronics SuperSignElite c 1 3 USB Driver Spyder3 or C Program Files LG Electro...

Page 34: ...re Select a segment size and click the Upgrade button to begin upgrading the monitor firmware NOTE y y Segment Size indicates the default date size for the file transfer y y It is recommended to extend the timeout or reduce the segment size in the low network bandwidth environment y y The upgrade function is not supported in 47WV30 series and 55WV70MD y y Upgrade function is supported if the S7 mo...

Page 35: ...round Color Display Location Font Size and Message Scroll and then click the Send button to send the message Click the Exit button in the Instant Message tab to close the instant message displaying on the selected monitor NOTE y y The instant message function is supported only if the S7 monitor is connected to a network y y 55WV70MD of S7 monitors does not support this function ...

Page 36: ...rial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...