LG T1369NEHTF, Owner'S Manual

Page 1: ...ation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH T1369NEHTF MFL68862019 Rev 00_081820 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Tuesday August 18 2020 1 40 PM ...

Page 2: ... 10 Connecting the Water Inlet Hoses 11 Installing the Drain Hose 12 Levelling the Appliance 12 OPERATION Operation Overview 14 Preparing Laundry 14 Adding Detergents Softeners and Bleaches 16 Control Panel 18 Programme Table 19 Extra Options and Functions 21 SMART FUNCTIONS LG ThinQ Application 25 Smart Diagnosis 25 MAINTENANCE Cleaning after Every Wash 26 Cleaning the Appliance Periodically 26 T...

Page 3: ...not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow ...

Page 4: ...0 and 800 kPa Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is 13 0 kg Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the applianc...

Page 5: ...ighten and secure the drain hose at connecting ends to avoid separation For models with only one inlet water supply valve do not connect to hot water Connect to cold water only Operation Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All repai...

Page 6: ...eed replacement after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands ...

Page 7: ...r outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different loc...

Page 8: ... Dispenser g Drum h Levelling Feet i Drain Hose j Control Panel k Lint Filter l Power Cord m Hot and Cold Water Inlets Accessories 1 The included accessories vary depending on the model you purchased 2 This accessory is not included in the product but you can purchase it from the LG service centre a Cold and Hot Water Inlet Hoses 1 b Drain Hose 1 c Anti Rat Cover 2 d Screw for Anti Rat Cover 2 Spe...

Page 9: ...9 INSTALLATION EN Dimension mm Product Weight Approx 43 kg W 590 D 606 H 960 D 620 H 1310 Model T1369NEHTF H H D D W global_main book book Page 9 Tuesday August 18 2020 1 40 PM ...

Page 10: ...r serious malfunctioning Ventilation Make sure that air circulation around the appliance is not impeded by carpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter an...

Page 11: ...t hoses They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the inlet hoses Ensure that the curved end of the water inlet hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the hose connector onto the water supply tap Hand tighten only with...

Page 12: ...ing the drain hose to a sink secure it tightly with the some string cable tie or chain NOTE The discharge height should be approximately 90 120 cm from the floor Levelling the Appliance Checking the Level Levelling the appliance prevents unnecessary noise and vibration Check whether the appliance is perfectly level after installation If the appliance rocks when pushing the top plate of the applian...

Page 13: ...g excessive vibration spin failure or UE error can occur It must be placed on a firm and level floor to prevent spin failure Assembling the Anti Rat Cover You can insert the anti rat cover according to the type to protect the appliance from the rat Flat Type Insert the flat type of the anti rat cover to the assembling hole from the front of the appliance global_main book book Page 13 Tuesday Augus...

Page 14: ...e the weight of the laundry If the START PAUSE button is not pressed within a certain time the appliance will shut off and all settings will be lost 6 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling NOTE The Auto Restart function allows the cycle to restart by itself in case of power failure It resumes from the sta...

Page 15: ...se zippers hooks and strings to make sure that these items do not snag other clothes Pre treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt CAUTION Do not wash or spin any item labelled or known to be water proof or water resistant even if the product care label on the item permits machine washing Failure to follow these instr...

Page 16: ...ric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent that contains general powdered bleach Detergent is dispensed from the dispenser at the beginning of the cycle Dilute liquid detergent with water pour into the drum and start the cycle CAUTION Using liquid detergent w...

Page 17: ...nction informing correct time dispense manually is optionally applied to some models Please keep it in mind that fabric softener has to be diluted with water before dispensed and poured directly on clothes NOTE Do not mix with detergent or bleach Never pour fabric softener directly on clothes It may stain them Do not stop the washer during the first spin for timely dispensing Option washing is not...

Page 18: ... laundry type The lamp will light up to indicate the selected programme d Extra Options and Functions You can use the extra options and functions to customize the programmes e Cycle Status Indicator The cycle status indicator is turned on before the start The cycle status indicator blinks during that process and then the indicator turns off when that process has completed f Display The display sho...

Page 19: ...ing wash programme will turn on Normal Description Use this programme to wash normal laundry The built in sensor detects the weight of the laundry calculating wash rinse and spin settings accordingly If water or wet laundry is already in the drum before the start the water level will be increased For lightweight and bulky items the water level may be too low Increase the water level manually Wool ...

Page 20: ... the wash or spin it may damage the appliance and the clothes Regardless of size we recommend washing bedclothes individually If two bedclothes with different materials are washed at the same time it might cause a spin malfunction due to imbalance CAUTION When putting a blanket into the drum do not load it over the maximum line a The blanket must also be submerged in the water Failure to do so or ...

Page 21: ... the empty tub after a wash 1 Remove your clothes after a wash 2 Press the POWER button 3 Press the Air Dry button to select the Tub Dry 4 Press the START PAUSE button Temp Use this option to change water temperature 3 levels are selected for Warm Hot and Cold Water This appliance detects the amount of laundry automatically then sets the water level However manually increasing the water level may ...

Page 22: ... 4 Press the START PAUSE button NOTE This function is the time to the end of the programme not the start The actual running time may vary due to water temperature wash laundry and other factors Reservation can be made up to 18 hours 1 hour interval up to 3 12 hours 2 hours interval up to 12 18 hours This function cannot be set for less than 3 hours To cancel this function press Delay button repeat...

Page 23: ...the Control Panel 1 Turn on the power 2 Press and hold the Rinse and Spin buttons simultaneously for 3 seconds to deactivate this function When this function is deactivated a beeper will sound and the remaining time for the current cycle will reappear on the display global_main book book Page 23 Tuesday August 18 2020 1 40 PM ...

Page 24: ...elect or change the Water Level the water level will be set automatically Rinse and Spin Spin only Rinse only Wash only 1 s or t Press the POWER button 2 l Press the Rinse button p Press the Spin button l Press the Rinse button k Press the Wash button 3 Rinse and spin are automatically selected Press the Spin button to adjust spin strength Press the Spin button until the spin function is cancelled...

Page 25: ...navailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ ...

Page 26: ... Proper care of the appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Dispenser Drawer Detergent may build up in the dispenser drawer Remove the drawer and inserts from the dispenser drawer and ...

Page 27: ...here is no floor drain gully in the immediate vicinity IE error message will be displayed on the control panel when water is not entering the detergent drawer If the water is very hard or contains traces of limescale the filter on the water inlet may be clogged 1 Turn off the power and the water tap and then unscrew the water inlet hose 2 Remove the water inlet filter with small pliers and then cl...

Page 28: ...oth running of the appliance 1 Turn on the appliance 2 Press the Spin button to empty all the water from the drum 3 Turn off the appliance and unplug it from the power outlet socket 4 Place a towel on the floor under the drain pump cap Residual water may remain in the drain hose and the water may leak from the drain hose 5 Turn the cap a on the rear of the appliance counter clockwise and pull it o...

Page 29: ...e cap clockwise until it is tight 8 Turn on the power and check for leaks before repositioning the appliance CAUTION Be careful when draining as any residual water may be hot global_main book book Page 29 Tuesday August 18 2020 1 40 PM ...

Page 30: ...or completely If the error code is still displayed call for service dL DOOR LOCK ERROR Door is not locked properly Check nothing is caught under the door including shipping materials or clothing Close the door completely If the error code is still displayed call for service dr DRAIN FEATURE The appliance is paused during a cycle for a few minutes The cycle will be cancelled and any water remaining...

Page 31: ...low the appliance to balance the laundry Heavy items are mixed with lighter items Wash items of somewhat similar weight The load is out of balance Manually redistribute the laundry if laundry have become tangled tE TEMPERATURE SENSOR ERROR Control error Unplug the appliance and wait 60 seconds Reconnect power and try again If the error code is still displayed call for service FE OVERFLOW ERROR Wat...

Page 32: ...ce is restarted call for service Thumping sound Heavy laundry may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the laundry The laundry may be out of balance Pause the cycle and redistribute the laundry after the door unlocks Vibrating noise Packaging materials are not removed Remove packing materials The laund...

Page 33: ... desired programme and press the START PAUSE button START PAUSE was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button If the START PAUSE button is not pressed within a certain time the appliance will be turned off Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequate...

Page 34: ...es not crest above the top edge of the drum Appliance is not filling properly Filter is clogged Make sure the inlet filters on the fill valves are not clogged Supply hoses may be kinked Check that supply hoses are not kinked or clogged Insufficient water supply Make sure that both hot and cold water taps are turned on all the way Hot and cold supply hoses are reversed Check supply hose connections...

Page 35: ...y in the drum Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle Clothes were not properly sorted Always wash dark colours separately from light colours and whites to prevent discolouration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soon...

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