Quick Start Guide
TBT-QSG-v1.3
Page 1 of 5
Revised Date: 10/10/2019
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1
-818-700-
8488• fax:+1
-818-435-0088
Thunderbolt
™ 3
/USB-C I/O Card
Installation Instructions
Before installing the Thunderbolt 3/USB-C I/O card,
make sure
the Falcon-NEO has
the latest software
AND
firmware installed
.
The latest version can be found on the Falcon-
NEO’s knowledge base
page at:
https://www.logicube.com/knowledge/forensic-falcon-neo/
Instructions on how to update the software and firmware can also be
found on the same page above.
The Falcon-NEO Thunderbolt 3/USB-C I/O Card is not hot-swappable. Always turn
the Falcon-NEO
off
before connecting or disconnecting the I/O card to/from the
Falcon-NEO. Drives or enclosures connected to the I/O card can be hot-swapped.
The I/O card does not currently support imaging in TDM from Mac
computers. Please refer to our AppNote on how to image Macs with the
Falcon-NEO. This AppNote can be found on our Falcon-NEO support
page at:
http://www.logicube.com/knowledge/forensic-falcon-neo/
To install the Thunderbolt 3/USB-C I/O card:
1.
Turn the Falcon-NEO OFF and disconnect the AC adapter/power supply from the back of the
Falcon-NEO.
2.
Turn the Falcon-NEO upside-down and use the included screwdriver to remove the desired I/O
port door:
