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Document #: 555-660-134
Comcode: 108196197
Issue 1, February 1998

Contents

Your MERLIN LEGEND MLX Direct-Line Console ........................................................... 1

Describes phone buttons and screens

Understanding Your DSS ....................................................................................... 2

DSS Buttons, DSS Button Lights

Understanding Your Direct-Line Console ................................................................ 3–4

Line Buttons, Line Button Lights, Tones, Rings

Feature Finder ................................................................................................ 5–7

Use to choose the right feature for the activity you want to perform.

Headsets .......................................................................................................... 8
Call Handling ............................................................................................... 9–10

Answering Calls, Making Calls, Hold, Conference, Transfer

Messaging .................................................................................................. 11–14

Send/Remove Message, Reminders .................................................................... 12
Signaling & Notify, Receiving Messages .............................................................. 13
Leaving Messages, Posting Messages ................................................................. 14

Directories ..................................................................................................... 15

Extension & System Directory, Personal Directory

Using Features ................................................................................................ 16

Display-Only Features, Other Features, Feature Codes

Often-Used Features ..................................................................................... 17–24

Account Codes, Alarm, Alarm Clock & Timer ......................................................... 17
Authorization Codes, Auto Dial .......................................................................... 18
Barge-In, Callback & Line Request ..................................................................... 19
Call Waiting, Camp-On, Coverage ...................................................................... 20
Direct Voice Mail, Do Not Disturb, Extension Status (Hotel/Motel), Last Number Dial ....... 21
Forward & Follow Me, Night Service, Paging ........................................................ 22
Park, Park & Pickup ....................................................................................... 23
Pickup, Privacy, Saved Number Dial, System Speed Dial, Voice Announce .................... 24

Display Reference ........................................................................................ 25–26
Notes ............................................................................................................ 26

Use these forms to keep track of information about your phone and system.

Programming Buttons & Settings ...................................................................... 27–28

Display Programming, Code Programming ............................................................ 27
Programming Codes ....................................................................................... 28

MERLIN LEGEND

®

Communications System

MLX Direct-Line Consoles
Operator’s Guide

Summary of Contents for MERLIN LEGEND MLX Direct-Line Consoles

Page 1: ...Directories 15 Extension System Directory Personal Directory Using Features 16 Display Only Features Other Features Feature Codes Often Used Features 17 24 Account Codes Alarm Alarm Clock Timer 17 Aut...

Page 2: ...a risk of toll fraud associated with your telecommunications system Your system administrator should read all installation instruction and system administration documents provided with this product t...

Page 3: ...hile you re using the speakerphone CAUTION To clean your phone unplug it from the wall jack and use a slightly dampened cloth To prevent permanent damage do not immerse the phone in water or other liq...

Page 4: ...iting for the calling group is equal to or more than the programmed maximum Fast flashing Extensions A co worker is calling you or a parked call or call on hold is returning to you Line A directed par...

Page 5: ...side calls and receive inside voice announced calls ICOM Voice Make inside voice announced calls and receive inside ringing and voice announced calls ICOM Originate Make not receive inside Only calls...

Page 6: ...nge the settings Listed below are your options Personalized Ring Allows you to give calls ringing at your phone one of eight distinctive rings Abbreviated Ring When you are on a call and another call...

Page 7: ...odes p 17 Set up a conference with as many as four others See Conference p 10 Transfer a call See Transfer p 10 Put a call on hold See Hold p 10 Interrupt a co worker s call in an emergency See Barge...

Page 8: ...ls to voice mail Forward your calls to another telephone See Forward Follow Me p 22 Answer your calls from another extension Answer a call ringing at a co worker s extension See Pickup p 24 Answer a c...

Page 9: ...Not Disturb p 21 Prevent co workers from joining your calls See Privacy p 24 Prevent others on a call from hearing you speak to Try the Mute button p 1 If you have a headset someone in your office us...

Page 10: ...ways on To use Headset Status Press the programmed button to switch between headset and handset operation when headset operation is on the green light is on To use Headset Auto Answer Connects you aut...

Page 11: ...e call 1 If the red light next to the line button or SA button you want to use is not lit or if you are using a headset press the button 2 Lift the handset press the Speaker button or use the headset...

Page 12: ...Drop button to end a conference while the call is on hold 2 To return to the call or conference press the flashing ICOM SA or line button that is holding the call Conference A conference call can hav...

Page 13: ...ead cancel and delete messages you have sent or received If your company has voice mail ask your system manager for details about using the voice mail system For information about having your phone co...

Page 14: ...Reminder Set button OR Press the Feature button and dial 81 2 Press the DSS or Auto Dial button or dial the number for the extension 3 Dial a 4 digit time from 0100 to 1259 4 Dial 2 A for a m or 7 P...

Page 15: ...are accepted Signaling Notify To program See Programming Buttons Settings p 27 Signaling Program a button that will cause a co worker s phone to beep The other person can then call you in response to...

Page 16: ...the appropriate message is posted When you turn off the Do Not Disturb feature the posted message is canceled However posting or canceling the message does not activate or deactivate the feature Leav...

Page 17: ...ou wish You can enter change select dial and delete listings from the display You can place often used listings on the Home screen When entering or changing names use the screen to select letters A F...

Page 18: ...gramming Buttons Settings p 27 Feature Codes Account Code Entry 82 code Authorization Code Entry 80 code Callback 55 Call Waiting pick up call waiting call 87 Camp On 57 Direct Voice Mail 56 Extension...

Page 19: ...ome companies you enter an account code before or during a call to indicate client billing information You may be required to enter an account code for all outside calls or an account code may be opti...

Page 20: ...ed call talk after the beep Authorization Codes To program See Programming Buttons Settings p 27 This feature is useful at companies where there are telephones in public areas that are resricted from...

Page 21: ...when it becomes available On phones with SA buttons use Callback to reach Busy outside lines on SA buttons when you dial the dial out code and hear the fast busy signal Busy extensions when you dial a...

Page 22: ...verage Primary Coverage If your calls are covered this way they ring immediately at the covering phone Secondary Coverage The covering phone rings after a delay of 2 rings giving you a chance to answe...

Page 23: ...so use the feature after you have dialed the extension just do Step 1 below To call directly to another user s voice mail or transfer a call directly to another user s voice mail 1 Press the programme...

Page 24: ...nsion Night Service Your company may use Night Service to treat calls differently after hours You may be responsible for turning Night Service on or off at a Night Service button programmed on your co...

Page 25: ...in the park return interval factory setting 3 minutes the call rings back at your telephone Park Pickup To program See Programming Buttons Settings p 27 While a call is parked use Paging to summon the...

Page 26: ...mber Dial Must be programmed on a button To program See Programming Buttons Settings p 27 Use this feature to redial a busy or unavailable number that you want to try later To use 1 Before hanging up...

Page 27: ...thout interrupting your current activity If you are not on a call the line or feature programmed on the button is displayed If the button is programmed with Last Number Dial or Saved Number Dial the l...

Page 28: ...osted message Post send remove message Msgs SdMsg Night Service Night Feature Name 2 Line Display Abbreviation Feature Name 2 Line Display Abbreviation Notify Ntfy notify receive Recv notify send Send...

Page 29: ...m Prog 3 Select Start 4 Press the line button you are programming If a feature is already programmed its name appears on the display If you are program ming a setting either press the line button affe...

Page 30: ...s Last Number Dial 84 Messaging leave message 25 send remove message 38 Paging group or all 22 group extension Paging loudspeaker 9 line number Park 86 Pickup general pickup 9 group pickup 88 inside 9...

Page 31: ...ension outside 9 line number Privacy off 31 on 31 Recall 775 Reminders set reminder 81 extension time 2 or 7 cancel reminder 81 extension System Speed Dial code 600 729 Available only by using feature...

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