Magtek DYNAPRO, Installation And Operation Manual

Page 1: ...LATION AND OPERATION MANUAL PART NUMBER 99875586 REV 1 AUGUST 2013 REGISTERED TO ISO 9001 2008 1710 Apollo Court Seal Beach CA 90740 Phone 562 546 6400 FAX 562 546 6301 Technical Support 651 415 6800...

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Page 3: ...or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of MagTek Inc MagTek is a registered trademark of MagTek Inc MagneSafe is a t...

Page 4: ...to the warranty service location and to use the original shipping container or equivalent MagTek will return the product prepaid via a three 3 day shipping service A Return Material Authorization RMA...

Page 5: ...ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the re...

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Page 7: ...TION 2 SYSTEM REQUIREMENTS DEVICE FEATURES 7 System Requirements 7 Device Features 7 Physical and Electronic Security 7 Sleep Mode 7 Liquid Crystal Display 7 Function Buttons Soft Keys 7 10 Digit Nume...

Page 8: ...unting Dimensions and Cable Access Hole 12 Figure 4 1 Example of Welcome Screen Ready for a New Transaction 13 Figure 4 2 Example of Swipe Card Screen 14 Figure 4 3 Swiping a Card Through the DYNAPRO...

Page 9: ...t authenticates the debit credit or gift card and its encoded track data rendering counterfeit or cloned cards useless So even if cardholder data is acquired for the purpose of manufacturing counterfe...

Page 10: ...ction Card and Data Authentication Device Authentication Mutual Authentication Flexible Data Formats Flexible Data Masking Real time electronic signature capture in some models USB HID Device or Ether...

Page 11: ...in Figures 1 2 1 3 and 1 4 Note The ferite bead must remain attached to the stylus cable at all times do not remove Changes or modifications not expressly approved by Magtek could void the user s aut...

Page 12: ...DYNAPRO Installation and Operation Manual 4 Figure 1 4 Major Components back...

Page 13: ...8 8in x 3 9in x 2 4in 223 5mm x 99 1mm x 61 0mm Weight 1 lb Keypad 16 key includes 3 soft function keys associated with LCD Cable Length standard 6 75 ft 2 m Card Reader 3 track encrypting IntelliHea...

Page 14: ...DYNAPRO Installation and Operation Manual 6 PINOUT ON RJ 25 6 PIN CONNECTOR RJ25 Connector Signal 1 VBUS 2 USB_DM 3 USB_DP 4 GND 5 NC 6 CGND Figure 1 5 RJ25 6 Pin Connector...

Page 15: ...the DYNAPRO will cease to function Sleep Mode When the Windows operating system shuts down or is suspended the DYNAPRO will enter into a sleep mode Liquid Crystal Display The Liquid Crystal Display L...

Page 16: ...MagnePrint technology the card can be authenticated immediately either by Magensa net or by another system to determine whether the card is counterfeit or has been altered The card reader is capable...

Page 17: ...e to the USB port on the computer as shown in Figure 3 1 Note the standard USB cable P N 30019317 is six feet long Warning Connecting or disconnecting the USB cable from the back side of the DYNAPRO w...

Page 18: ...DYNAPRO Installation and Operation Manual 10 Figure 3 2 Ethernet Interface...

Page 19: ...ontact card slot as shown in Figure 3 2 Privot the shield down locking the three clips into the holes located just above the function buttons Figure 3 3 Installing the Privacy Shield PRIVACY SHIELD RE...

Page 20: ...nit and the mounting hole locations are shown in Figure 3 4 This drawing is not to scale and dimensions are given in inches In addition mounting the DYNAPRO to a surface will require size 4 40 screws...

Page 21: ...ompts or any part of the operation The DYNAPRO will display Welcome on its LCD see figure 4 1 for an example to indicate that it is ready to enter a new transaction Figure 4 1 Example of Welcome Scree...

Page 22: ...mple swipe the card with the magnetic stripe down and facing toward the keypad of the DYNAPRO as indicated in Figure 4 3 below If the magnetic stripe data could not be read the application may prompt...

Page 23: ...t number field has a minimum of 16 and a maximum of 19 digits Expiration date consists of 4 digits The card verification code can be 3 4 digits in length SELECTING THE CARD TYPE In a retail setting th...

Page 24: ...R key must be pressed Figure 4 6 Example of User Screen to Enter PIN If the double PIN entry option is enabled the LCD will prompt the cardholder to reenter his or her PIN for confirmation The user mu...

Page 25: ...to return it to the Welcome screen C An offline code beginning with C indicates the device is missing a certificate It is recommended that the device should be repaired or replaced H An offline code b...

Page 26: ...he inside of the card path with a wet cloth ADJUSTING THE LCD If it becomes necessary to adjust the LCD brightness or contrast press the Left function key followed by 523 corresponding to the letters...