Magtek iDynamo 5, Installation And Operation Manual

Page 1: ...90740 I Phone 562 546 6400 I Technical Support 888 624 8350 www magtek com iDynamo 5 and iDynamo 5 Gen II Secure Card Reader Authenticator Installation and Operation Manual June 2019 Document Number...

Page 2: ...of Visa International Service Association ANSI the ANSI logo and numerous other identifiers containing ANSI are registered trademarks service marks and accreditation marks of the American National St...

Page 3: ...ontent as 99870003 10 01 Aug 1 2013 Reformat remove references to obsolete parts merge contents of 99870003 add charging and synchronization section clean up language and flow incorporate Marketing fe...

Page 4: ...claims any liability or warranty for goods resold in other than MagTek s original packages and for goods modified altered or treated without authorization by MagTek Service may be obtained by deliveri...

Page 5: ...R IMPLIED EXCEPT AS MAY BE STATED IN THIS AGREEMENT AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE M...

Page 6: ...turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation b...

Page 7: ...nstallation 15 2 1 About Host Software 15 2 2 How to Connect to a Host 15 2 3 How to Disconnect from a Host 18 3 Operation 19 3 1 Power Management 19 3 1 1 About Power 19 3 1 2 How to Set Up Pass Thro...

Page 8: ...Reader Authenticator Installation and Operation Manual Page 8 of 33 D99875473 120 B 9 1000001920 32 Appendix C Troubleshooting 33 C 1 App Does Not Detect iDynamo 33 C 2 Bad Reads Swipe Not Detected 33...

Page 9: ...gorithm so each transaction uses a unique key Thus the data is encrypted with a different key for each transaction 1 2 Product Features iDynamo 5 is made for iPhone 6 iPhone 6 Plus iPhone 5 iPhone 5c...

Page 10: ...tion Manual Page 10 of 33 D99875473 120 1 3 About iDynamo Components The major components of iDynamo 5 Gen II are shown in Figure 1 1 below The major components of iDynamo 5 are nearly identical with...

Page 11: ...hich is a piece of general purpose electronic equipment that can send commands and data to and receive data from the device Host types for iDynamo include a variety of iOS devices Generally the host m...

Page 12: ...n about each adapter When planning include any additional support or devices required by the host such as physical locations mounting and power connections Determine how the host and iDynamo will be m...

Page 13: ...o 5 Gen II N A Custom please consult sales iPhone 8 Plus iDynamo 5 Gen II N A Custom please consult sales iPhone 7 iDynamo 5 Gen II 21041139 Incl with iDynamo 5 Incl with iDynamo 5 Gen II iPhone 7 Plu...

Page 14: ...00001920 Incl with iDynamo 5 Incl with iDynamo 5 Gen II iPad Air iDynamo 5 iDynamo 5 Gen II 21041137 Incl with iDynamo 5 Incl with iDynamo 5 Gen II iPad 6th generation iDynamo 5 Gen II 21041137 Incl w...

Page 15: ...to a Host iDynamo connects to an iOS host via the Lightning connector Some hosts also may use an additional adapter sleeve either included with the device or available from MagTek which varies based...

Page 16: ...tallation and Operation Manual Page 16 of 33 D99875473 120 b Select General to open the General page c Select About to open the About page d Select the entry for iDynamo 5 or iDynamo 5 Gen II to show...

Page 17: ...are is configured to look for the device on the proper connection type 9 Make sure the host software is configured to look for the correct device 10 Make sure the host software is configured to proper...

Page 18: ...Host To disconnect iDynamo from the host follow these steps 1 Make sure all installed apps that use iDynamo are either closed or disconnected 2 Turn off the iPad host s display to avoid accidentally...

Page 19: ...an app does not have an active session with it and will remain in low power mode until the app restarts or re initiates a session While an app has an open session a cardholder may swipe a card throug...

Page 20: ...the connected iOS host to continue charging while iDynamo is connected To set up pass through charging follow these steps 1 Disconnect iDynamo from the iOS host 2 Verify the charging source works pro...

Page 21: ...tallation After the iOS host identifies and authenticates iDynamo apps may open a session with it 2 The operator uses the host user interface to finalize a transaction amount then initiates a transact...

Page 22: ...D99875473 120 3 2 2 How to Swipe Magnetic Stripe Cards Cardholders should swipe magnetic stripe cards in the MSR swipe path with the magnetic stripe facing away from the cardholder and into the devic...

Page 23: ...ucts or insert any other objects into the device Periodic cleaning of iDynamo s exterior may be required To clean the outside of iDynamo wipe it down with a soft damp lint free cloth and then wipe it...

Page 24: ...n protocols These libraries simplify the development of custom host software that interfaces with iDynamo See 99510111 DYNAMAX EDYNAMO UDYNAMO ADYNAMO IDYNAMO KDYNAMO SDYNAMO TDYNAMO SDK FOR IOS All p...

Page 25: ...le with 1 1 Physical Characteristics Dimensions H x W x T 2 47 in x 1 50 in x 0 58 in 62 7 mm x 38 1 mm x 14 7 mm Weight Approximately 1 oz 28g Supported Mounting Options Direct to iOS host adapter sl...

Page 26: ...Idle Not Applicable Battery Time Sleep Mode Not Applicable Battery Time Transactions Not Applicable Voltage Requirements 2 85 to 3 47 VDC from the attached iOS host 5 VDC on USB power Average Current...

Page 27: ...ion Storage Temperature 4 F to 113 F 20 C to 45 C Storage Relative Humidity 10 to 90 without condensation Vibration Resistance Not Applicable Shock Resistance No separation of covers or damage to inte...

Page 28: ...ure Card Reader Authenticator Installation and Operation Manual Page 28 of 33 D99875473 120 Appendix B iDynamo Adapter Sleeves Figure 5 1 iDynamo 5 Without Adapter Sleeve B 1 21041086 Figure 5 2 iDyna...

Page 29: ...eader Authenticator Installation and Operation Manual Page 29 of 33 D99875473 120 B 2 21041087 Figure 5 3 iDynamo 5 with 21041087 Adapter Sleeve Adapter Sleeve Dimensions in inches B 3 21041088 Figure...

Page 30: ...eader Authenticator Installation and Operation Manual Page 30 of 33 D99875473 120 B 4 21041089 Figure 5 5 iDynamo 5 with 21041089 Adapter Sleeve Adapter Sleeve Dimensions in inches B 5 21041136 Figure...

Page 31: ...eader Authenticator Installation and Operation Manual Page 31 of 33 D99875473 120 B 6 21041137 Figure 5 7 iDynamo 5 with 21041137 Adapter Sleeve Adapter Sleeve Dimensions in inches B 7 21041139 Figure...

Page 32: ...er Authenticator Installation and Operation Manual Page 32 of 33 D99875473 120 B 8 21041140 Figure 5 9 iDynamo 5 with 21041140 Adapter Sleeve Adapter Sleeve Dimensions in inches B 9 1000001920 Figure...

Page 33: ...on the read head Clean the read head by swiping a cleaning card through iDynamo several times in different orientations until the card comes out clean Cleaning card 96700025 is available from MagTek I...