5.0 Troubleshooting chart
251 Wedcor Avenue
Wabash, Indiana 46992
Phone: (260) 563-0641 Fax: (260) 563-4575
Email: info@martinyale.com Website: www.martinyale.com
R
M-S027919
Made in the U.S.A.
Rev. 1 3/20/09
Machine will not
run
Red LED is flashing. The
bottle chute door or waste
bin door is open.
Yellow LED is on. Waste
bin is full.
Yellow LED is flashing. Oil
tank level is low.
Yellow and Red LED’s are
flashing out of sequence
Green LED is off when
power switch is on.
All other electrical malfunc-
tions
Make sure both doors are closed. If the door is opened during a bottle cycle, the
'Start' button will need to be pushed again to complete the interrupted cycle.
Turn power switch off and empty waste bin. Turn power back on to reboot.
Turn power switch off and fill oil tank with Intimus brand shredder oil. Turn power
back on to reboot.
Unit is jammed. Run in reverse and clear jam.
115 volt supply line is dead; check fuse or breaker panel. Resettable circuit breaker
located at the rear of the machine has tripped; press in to reset (see Fig. 5 on pg 3).
Contact Martin Yale customer service at (800)-225-5644.
Bin full LED stays
on when the
waste bin is
empty
The bin full detector locat-
ed directly above waste
bin is stuck.
WARNING: Turn the power off and unplug the power cord. Remove the waste
bin and move bin full detector back and forth to make sure it pivots freely. When
released, the detector should hang in a vertical position. It must be in this position for
the shredder to operate (see Fig. 6 on pg 3).
Incomplete
shredding of vials
Whole or partial vials/bot-
tles remain after cycle
completes.
Remove caps from bottles before shredding. If left on, the caps will tend to slow or
prevent shredding. Press 'Start' again to complete shredding.
Unit fails to stop
at end of bottle
cycle
Bottle pusher is jammed.
The pusher motor thermal
breaker will trip after
approximately 45 seconds.
WARNING: Turn the power off and unplug the power cord. Open the bottle door
to see if the pusher is free. CAUTION: The pusher is under significant spring
pressure. Clear out any debris which may have the pusher jammed in mid-cycle
(see Fig. 7 on pg 3). IMPORTANT: the pusher can be pulled upward but not
pushed downward. The thermal breaker on the pusher motor will automatically
reset when the shredder is powered off for 30 seconds.
Unit fails to stop
at end of paper
shredding
Sensor in paper slot is
dirty or blocked.
WARNING: Turn the power off and unplug the power cord. Locate the paper
sensor at the middle of the paper slot and inspect for dirt or blockage. Clean or clear
the sensor. The unit should turn on when sensor is blocked and remain on for 5 sec-
onds after the sensor is unblocked.
Shredder makes
groaning or
squeaking noise
Shredded material is
trapped within the shred-
der head assembly.
Auto-oiling is non-function-
al. Unit was run in reverse
for too long and pump lost
its prime, creating an air-
lock. Once air locked, the
pump will not self-prime
through a wet wick.
Without feeding, alternately cycle the shredder forward and reverse for 10-15 sec-
onds each using the START & REVERSE buttons (the REVERSE button must be
held). Repeat several times to clear blades.
Check waste bin for signs of oil. If none is present, contact Martin Yale customer
service at (800)-225-5644 for assistance in clearing air-locked oil pump and cleaning
trapped debris from the head assembly if #1 above fails.
Unit stops during
shredding
Shredder was overloaded
and electronically shut off.
See Operating Instructions: Bottle & Vial Shredding. If this fails, contact
Martin Yale customer service at (800)-225-5644 for assistance.
Symptom
Cause
Remedy
ScriptStroyer Model UC5500
Under Counter Pharmacy Shredder
Specifications
z
Size . . . . . . . . . . . . . . . . . . . . . .17.25"W x 24"D x 33"H
z
Weight . . . . . . . . . . . . . . . . . .170 lbs. (192 lbs. ship wt.)
z
Electrical . . . . . . . . . . . . . . . . . . . .115VAC/15amp circuit
z
Waste bin capacity . . . . . . . . . . . . . . . .50 qt. (12.5 gal.)
z
Oil tank capacity . . . . . . . . . . . . . .5 quarts, 1 gallon refill
z
Oil type . . . . . . . . . . . . . . . . . . . . .Intimus® Shredder Oil
z
Oil consumption . . . . .25-30 hours shredding per gallon
z
Paper shred speed . . . . . . . . . . . . . . . . . . . . . .10 ft/min
z
Bottle shred cycle time . . . .15 sec. single - 30 sec. dual
z
Max. bottle size . . . . . . . . . . . . . . .2.25" dia. x 7.5" long
z
Max. paper size . . . . . . . . . . . . .9.13" wide x continuous
z
Max. paper capacity . . .approx. 10 sheets 20# copy paper
z
Shred-able media . . .plastic prescription vials & bottles,
paper, adhesive labels
Table of Contents
1.0 Nomenclature. . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
2.0 Setting up the ScriptStroyer. . . . . . . . . . . . . . Page 2
Filling the oil tank
Starting up the ScriptStroyer
3.0 Operating the ScriptStroyer . . . . . . . . . . . . . . Page 2
Bottle & Vial Shredding
Paper & Label Shredding
4.0 Care and Maintenance . . . . . . . . . . . . . . . . . . Page 3
5.0 Trouble Shooting Chart . . . . . . . . . . . . . . . . . Page 4
Machine will not run
Bin full LED stays on when the waste bin is empty
Incomplete shredding of vials
Unit fails to stop at end of bottle cycle
Unit fails to stop at end of paper shredding
Shredder makes groaning or squeaking noise
Unit stops during shredding
Introduction
Thank you for selecting the Scriptstroyer Model UC5500 Under Counter Pharmacy Shredder. We
recommend that you familiarize yourself with the Scriptstroyer Model UC5500 by carefully reading
these instructions. Thorough understanding of the information contained within this instruction
manual will help to eliminate most operator-associated errors and ensure years of trouble-free per-
formance.
WARNING! Never connect power to the machine until you are ready to set up and operate the
shredder. During set up, operation, and maintenance keep hands, hair, loose clothing, and
jewelry away from all moving parts. Serious bodily injury could result. Service or disassem-
bly of the shredder should only be attempted with the power disconnected and locked out.
Serial No.
Operator's Manual
