Matrix E3X-02, Service Manual

Page 1: ...E 3 X 0 2 S U S P E N S I O N E L L I P T I C A L S E R V I C E M A N U A L...

Page 2: ...CHAPTER 7 SERVICE MODE 7 1 Service Mode Overview 12 CHAPTER 8 TROUBLESHOOTING 8 1 Electrical Diagram 13 8 2 Error Codes on the Console 16 8 3 LCB LED Indicators 17 8 4 Troubleshooting Error 0x04A0 18...

Page 3: ...acement 48 9 20 Handlebar Service 49 9 21 Testing the Suspension Elliptical 50 CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE 10 1 Suspension Elliptical Specifications 51 10 2 Asse...

Page 4: ...1 1 1 SERIAL NUMBER LOCATION SERIAL NUMBER LOCATION CHAPTER 1 SERIAL NUMBER LOCATION...

Page 5: ...o not carry this unit by it s supply cord or use the cord as a handle Close supervision is necessary when the Suspension Elliptical is used by or near children or disable persons Do not use outdoors D...

Page 6: ...ou plug Suspension Ellipticals into should not have anything else running on that same circuit besides other Suspension Ellipticals up to 3 per 15 amp circuit and 4 per 20 amp circuit The easiest way...

Page 7: ...Maintain a clean area around equipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTA...

Page 8: ...fitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Clean the Suspension Elliptical before...

Page 9: ...rogram setting UP DOWN LEVEL Easy information and level selection UP DOWN TIME Easy information and time adjustment STOP Ends workout and shows workout summary data COOL DOWN Puts the Ascent Trainer i...

Page 10: ...ttings at regular intervals 1 Start pedaling press the workout button of choice 2 Select Time by using the UP or DOWN LEVEL keys and press ENTER 3 Select Weight by using the UP or DOWN LEVEL keys and...

Page 11: ...LEVEL keys and press ENTER 5 Select Weight by using the UP or DOWN LEVEL keys and press ENTER 6 The display will read 3 2 1 Begin and the program will start Heart Rate Protocols Heart rate is within...

Page 12: ...n Manager Mode use the UP and DOWN LEVEL keys Each of the custom settings will show on the display 3 To select a custom setting press the ENTER key when the desired setting is shown 4 To change the va...

Page 13: ...A 0 999 999 hours Total time for all programs displayed in hours Software Version N A N A N A Current version of console software Also able to check LCB and radio versions if needed Sound Mode On On...

Page 14: ...e version is A just leave this blank Second Layer YY MM nnnnn YY is the year 11 12 MM is the month e g 08 09 10 nnnnn is the actual serial number Use the UP DOWN LEVEL keys to navigate the layers and...

Page 15: ...me 0 999999 Manually sets the Accumulated Distance and Time Service 4 CSafe RF Test Press the ENTER key to test CSAFE Press the ENTER key again to test the RF Service 5 Error Log Shows the last 10 err...

Page 16: ...13 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Page 17: ...14 8 1 ELECTRICAL DIAGRAMS CONTINUED G14 HAND PULSE CONNECTION WIRE CHAPTER 8 TROUBLESHOOTING...

Page 18: ...15 8 1 ELECTRICAL DIAGRAMS CONTINUED CHAPTER 8 TROUBLESHOOTING P21 DIGITAL COMMUNICATION WIRE...

Page 19: ...8V or over 15V Check the wire connections at the battery Replace the battery 0x0441 B When the UCB implements a command the LCB is not receiving this command Check the machine type in Engineering Mod...

Page 20: ...Generator has no RPM output Normal for a powered unit if the unit is self powered and the LED is still OFF replace the generator If LED 8 is OFF Bad communication between the UCB and LCB Check the co...

Page 21: ...1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check for kinks SOLUTION IF L...

Page 22: ...able power a Insert the probes from a multi meter into the black and red wires on the generator wire harness connector Figure A b When pedaling the output voltage from the generator should vary depend...

Page 23: ...CKING OR CREAKING NOISE POSSIBLE CAUSES 1 The pedal is on the pedal arm too loosely 2 The axle is worn out 3 The belt tension is not enough or the belts are too dirty SOLUTION 1 Retighten the pedal on...

Page 24: ...e the safety key or headphone wiring c There are some things that will interfere with heart rate signals These include florescent lighting electric dog fences large electrical motors cell phone towers...

Page 25: ...the incoming AC power to the LCB If the incoming power is not correct replace the power cord c Replace the LCB if all power components are OK and there are AC volts to the LCB 2 Remove the front disk...

Page 26: ...ckwise Figures A B 2 Remove the 3 screws holding the disk to the axle Figure C 3 Remove the disk Figure D 4 Reverse Steps 1 3 to install a new disk NOTE The 3 screws removed in Step 2 should be torque...

Page 27: ...cure the handlebar so that it is out of the way Figure D 4 Remove the front disks as outlined in Section 9 1 5 Detach the pedal arm from the crank bearing assembly Figure E 6 Remove the 2 screws that...

Page 28: ...the unit Figure H 9 Remove the 2 screws to disassemble and remove the middle stabilizer sweat cover Figures I J 10 Remove the 1 screw exposed when the cup holder is removed holding the orange slot cov...

Page 29: ...other Figure M 13 Turn the crank to the slotted portion of the shroud Figure N 14 Remove the front shrouds for frame access Figures O P 15 Reverse Steps 1 14 to install new shrouds NOTE The bolt nut...

Page 30: ...disks from the machine as outlined in Section 9 1 3 Disconnect all wires from the LCB Figure A 4 Remove the 2 screws holding the LCB to the frame Figure B 5 Reverse Steps 1 4 to install a new LCB 6 Te...

Page 31: ...ront shrouds as outlined in Section 9 2 4 Cut the cable tie holding the cable to the frame Figure A 5 Unplug the power cable connector of the generator Figure B 6 Loosen the nut holding the generator...

Page 32: ...tor belt Figure F 10 Remove the generator from the frame 11 Reverse Steps 1 10 to install a new generator Re install the belts as outlined in Section 9 5 NOTE The 3 screws removed in Step 7 should be...

Page 33: ...ned in Section 9 4 5 To install a new belt first put the belt installation tool on the pulley Figure A 6 Put the new belt on the installation tool Figure B 7 Turn the pulley until the belt is installe...

Page 34: ...e pulley counter clockwise until there is enough slack in the belt to remove it Figures A B 4 Install the replacement belt and reverse necessary steps to secure the assembly until the belt is tight NO...

Page 35: ...e Figure B 5 On the left side of the frame remove the retaining ring that holds the pulley axle bearing into the frame Figure C 6 Remove the pulley axle set assembly from the frame Clean any debris fr...

Page 36: ...f the frame remove the retainer clip that holds the drive axle bearings in the frame Figure A 5 Install an M10 screw into the drive axle Figure B 6 Turn the screw until the head is close to the drive...

Page 37: ...igure I 13 Mount the other tool from Figure H behind the bearing cap portion of the tool Use the M10 x 65L screw with a washer and a nut to attach the tool to the drive axle Figure J 14 Turn the screw...

Page 38: ...asher and a nut to attach the tool to the drive axle Figure O 19 Turn the screw at least 4 full revolutions into the drive axle Then turn the nut until it is close to the cup portion of the tool Figur...

Page 39: ...Use a screwdriver to remove the iron plate from the drive axle Figures S T 23 Re install the belts as outlined in Sections 9 5 and 9 6 24 Test the Suspension Elliptical as outlined in Section 9 21 FIG...

Page 40: ...w should be at least 40 long into the crank hole Then turn the screw until the crank can be separated from the axle Figure B 5 Install the replacement crank There should be a 4mm gap between the end o...

Page 41: ...e A 3 Disconnect the console cable and other wiring and remove the console Figure B 4 Connect the wire connections to the new console 5 Carefully push the wires into the console and mast until they ar...

Page 42: ...t the cord from the machine 2 Remove the console as outlined in Section 9 10 3 Remove the back cover of the console Figure A 4 Unplug and remove the faulty overlay Figure B 5 Clean the console area wi...

Page 43: ...Figure G 10 Press down on the corners of the overlay to keep it in place then remove the protective film Figure H I 11 Once the overlay is in the correct position press down on the overlay with a clot...

Page 44: ...fully remove the wires from inside the console mast until the connectors on the ends come free and disconnect Figure C 5 To install a new handlebar assembly connect the new handlebar and carefully pus...

Page 45: ...bolts that hold on the pivot cap and remove the cap Figure C 4 Unplug and separate the heart rate connector exposed once the pivot cap is removed Then remove the 4 screws that hold the dual action ha...

Page 46: ...that hold the plastic pedal to the foot plate Figure B 3 Remove the plastic foot pedal Figure C 4 Clean the foot plate to remove any rubber or debris 5 Reverse Steps 1 4 to install a new foot pedal 6...

Page 47: ...her Figure D 5 The swing arm can now be separate from the pedal arm Figure E 6 Remove the bolt that holds the link arm to the pedal arm and remove the pedal arm Figure F 7 Reverse Steps 1 6 to install...

Page 48: ...ushings where the dual action handlebar meets the link arm Figure B 3 Remove the bolt that holds the link arm to the pedal arm and remove the link arm Figure C 4 Reverse Steps 1 3 to install a new lin...

Page 49: ...turn it into the shaft Figure D 5 Use a mallet to hit the head of the bolt until the swing arm can be separate from the pedal arm and remove the pedal arm Figures E F 6 Reverse Steps 1 5 to install a...

Page 50: ...r pivot joint of the vertical stabilizer arm Figure C 3 Remove the vertical stabilizer arm Figure D 4 Reverse Steps 1 3 to install a vertical stabilizer arm NOTE Tighten the bolt removed in Step 2 to...

Page 51: ...LACEMENT 1 Remove the screw that holds the plastic cover on the arm Figures A B 2 Remove the incline arm cover Figure C 3 Reverse Steps 1 2 to install a new incline arm FIGURE C FIGURE B FIGURE A CHAP...

Page 52: ...screwdriver from the underside of the bar 2 Once the screws are removed lift the part carefully then disconnect any wire connections to fully remove the part This includes the resistance buttons and h...

Page 53: ...any exercise modes stand on the machine and hold the handlebars while initiating movement to simulate exercising While moving listen for any odd noises or squeaks 3 After stopping movement press the...

Page 54: ...ined Multi Language Display No Accessible through Manager Mode English German French Italian Spanish Dutch Portuguese Swedish and Finnish Resistance Levels 25 Workouts Manual Rolling Intervals Fat Bur...

Page 55: ...9 GRADE MINIMUM GREEN 5 SCREW M5 X 0 8P X 10L YELLOW 2 SCREW M5 X 0 8 X 12L BLACK 2 BAGS 4 SPRING WASHER 8 2 X 15 4 X 2 0T BLACK 2 BAGS 4 SOCKET HEAD CAP SCREW M8 X 1 25P X 20L 10 9 GRADE MINIMUM BLA...

Page 56: ...53 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS STEP 1 CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 57: ...54 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 2 RED HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 58: ...55 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 3 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 59: ...56 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED Torque this bolt to 80 N m STEP 4 GREEN YELLOW HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 60: ...57 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 5 RED HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 61: ...58 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 6 CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 62: ...59 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 7 BLUE BLACK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 63: ...60 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 8 WHITE HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 64: ...61 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 9 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 65: ...62 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 10 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 66: ...63 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 11 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 67: ...64 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 12 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 68: ...l for optimum use Once you have placed your unit where you intend to use it raise or lower one or both of the adjustable levelers located on the bottom of the frame Use a 6mm Allen wrench through the...

Page 69: ...IX FW UCB Figure A 6 Insert the USB drive into the USB port on the console Figure B 7 Follow the sequence below to get to the software wanted Press TOGGLE DISPLAY 1 TOGGLE DISPLAY 3 TOGGLE DISPLAY 2 R...

Page 70: ...67 NOTES...

Page 71: ...68 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...