Mercury Boulevard 2019, Manual

Page 1: ...E L E C T R I C B I C Y C L E M A N U A L B O U L E V A R D S E R I E S Page 1 e bike manual Model year 2019 20 ...

Page 2: ...cription 4 2 1 Boulevard Road 4 2 2 Boulevard Trail 5 2 3 Boulevard City 6 3 E bike Unpacking and Assembly 7 4 E bike Tuning Instructions 13 4 1 Disc Brake Adjusting 13 4 2 Derailleur Tuning 15 5 E bike Display Instructions 17 6 E bike Troubleshooting Dealer Use Only 21 6 1 Display Error Codes 22 7 Daily Maintenance Tips and Best Practice 27 ...

Page 3: ...y to the user Please exercise extreme caution around this 5 Do not allow inexperienced riders to ride your e bike to avoid damage to your bike or injury to the rider Make sure they are confident riders and you give them suitable instruction before riding 6 Select the lowest level of assistance on the display controller before you start riding the bike 7 Make sure your tire pressure is in the norma...

Page 4: ...t post quick release 2 Stem 3 Handlebar 4 Frame 5 Front disc brake 6 Battery location 7 Pedal 8 Rear derailleur 9 Cassette 10 10 Rear disc brake 11 Crankset and chainring 12 Taillight 13 Saddle 14 Seat post 1 Left brake lever 2 Left handlebar grip 3 Meter display 4 Right handlebar grip 5 Right brake lever 6 Rear gear shifter ...

Page 5: ...at post quick release 2 Stem 3 Handlebar 4 Frame 5 Front disc brake 6 Battery location 7 Pedal 8 Rear derailleur 9 Casette 10 10 Rear disc brake 11 Crankset and chainring 12 Taillight 13 Saddle 14 Seat post 1 Left brake lever 2 Left handlebar grip 3 Meter display 4 Right handlebar grip 5 Right brake lever 6 Rear gear shifter ...

Page 6: ...ost quick release 2 Stem 3 Handlebar 4 Frame 5 Front disc brake 6 Battery location 7 Pedal 8 Rear derailleur 9 Cassette 10 Rear disc brake 11 Crankset and chainring 12 Taillight 13 Saddle 14 Seat Post 1 Left brake lever 2 Left handlebar grip 3 Meter display 4 Right handlebar grip 5 Right brake lever 6 Right derailleur controller ...

Page 7: ... R D S E R I E S Page 7 3 E bike Unpacking and Assembly Unpack the bike box and carefully set aside any extra accessories Remove the e bike from the box clipping the ties from the front wheel and handlebar Next remove the foam padding attached to the frame ...

Page 8: ...8 3 E bike Unpacking and Assembling For e bikes that come with mud guards assemble the front mud guard and headlight using an allen key on the bolt at the top of the fork Next secure the mud guard supports using a Philips head screwdriver on the screws at the bottom of the fork ...

Page 9: ...sc brake mount There are two installation methods radial mounting and axial mounting Attach the front wheel by loosening the quick release handle inserting the wheel into the fork so the brake rotor sits in the middle of the brake pads Firmly tighten the front wheel using the quick release handle on the front fork while keeping the front wheel centered OR Radial Mounting Axial Mounting ...

Page 10: ...keep the bike stationary Place the knurled part of the handlebar into the stem faceplate and tighten the screws with an Allen key A Make sure that the screws are all evenly tightened and that there is an even gap on the top and the bottom of the stem faceplate B Ensure that the handlebar is perfectly centred and set to the desired angle symmetry symmetry ...

Page 11: ...packing and Assembly Grease the seat post then insert the seat post into the seat tube adjusting to the appropriate height Firmly tighten your seatpost using the quick release lever A The seat post must be placed into the frame deeper than the MINIMUM INSERT safety line indicated on the post ...

Page 12: ...ge 12 3 E bike Unpacking and Assembly Put the pedals onto the cranks Ensure that you have the correct left pedal going into the left crank and vice versa They are marked with an L and R accordingly The left pedal tightens anti clockwise and the right pedal tightens clockwise ...

Page 13: ...e right and left of the disc rotor so that the rotor does not rub on the brake pads This is done by adjusting the position of the brake on the fork frame by loosening off the mounting bolts making small corrections and re tightening them B You can adjust the position of the right side brake pad by tightening or loosening the bolt on the side of the brake calliper A B ...

Page 14: ...S E R I E S Page 14 4 E bike Tuning Instructions C You can adjust the brake cable tension using the micro adjuster on the brake calliper or on the brake lever D Your wheel should completely stop turning when the brake lever is pulled to the halfway position C D ...

Page 15: ...just the rear derailleur first and then adjust the front derailleur Tuning the rear derailleur A Adjust the upper limit bolt with the chain in the smallest chainring at the back so that the chain cannot move past the smallest chainring B Shift the chain into the largest chainring at the back C Adjust the lower limit bolt so that the chain cannot move past the largest chainring The outside of the s...

Page 16: ...then apply appropriate tension to the gear cable using some needle nose pliers E Fix the gear cable in place by tightening the cable clamp on the derailleur while still applying tension to the gear cable F Fine tune the cable tension until the gears shift smoothly using the micro adjuster on the derailleur G Adjust the chain tension screw so that the gears shift smoothly ...

Page 17: ... C L E M A N U A L B O U L E V A R D S E R I E S Page 17 5 E bike Display Instructions A Display Button instructions There are three buttons on the display that represent the following functions respectively Down Mode and Up ...

Page 18: ...connections are in normal condition before the circuit test C Hold the button for 2 seconds to switch ON the electric bike system and display D Press the button for 2 seconds to turn ON the DISPLAY BACKGROUND LIGHT and turn on the headlight if the e bike has one Press the button again for 2 seconds to turn OFF the DISPLAY BACKGROUND LIGHT and headlight ...

Page 19: ...you can enter WALK MODE by holding the button continuously The bike will power beside you at a maximum speed of 6kmph P is displayed on the screen at the same time The walk mode function switches off as soon as you release the button F Press or to change between assistance levels Assistance Level 1 is the slowest level The higher the number the faster the assistance ...

Page 20: ...ows Current Speed To cycle through the different metrics press the MODE button multiple times to show the following information Running Speed Km h Trip Distance Km Trip Time Hour Average Speed Km h Max Speed Km h Each state will display for 6 seconds and then automatically returns to the Current Speed screen On the condition that the speed is 0 km h Trip Distance will be added to the circulation i...

Page 21: ... will void the warranty and Boulevard will not take any responsibility for any incidents that occur as a result of unauthorised changes To check if the motor is working normally spin the cranks with any assistance level selected except for zero while the bike is placed up in a work stand The indicator light underneath the bottom bracket will light up This means the motor is working normally To che...

Page 22: ...oubleshooting Dealer use only 6 1 Display Error Codes Display error codes indicate there is a fault with the electrical system If you encounter an error code on your display contact your local dealer immediately for assessment repair Back end settings can only be altered by authorized dealers ...

Page 23: ...rted crookedly Step 2 use a new throttle to test Step 3 If the problem persists then change to a new wiring harness to check C Error 23 Motor Abnormality and 24 Motor hall abnormality Step 1 Check if the connectors of the controller and motor are loose or damaged or whether the contact pin is inserted crookedly Step 2 Check if the sensor light is working i e the light under the bottom bracket turn...

Page 24: ...ge to a new controller to test Step 4 Change to a new wiring harness to test Problem Motor does not assist when pedaling the display and throttle work fine The Display lights up the motor works when the throttle is used or the 6km h walk function is used but there is no assistance when the rider pedals Solutions A Check that the sensor works normally Please check the space between Magnets disc and...

Page 25: ...r 2 3mm is normal Please check if the sensor light is flashing or not when pedaling D Change to a new motor to check if the problem persists E Change to a new controller to check if the problem persists F If there is a motor patch cord please check if the patch cord works normally or not Problem Front or rear light does not work Firstly check if the batteries of the front or rear light are flat if...

Page 26: ...an 42 5V B Check whether there is voltage at the battery discharge terminal by using multimeter 36V battery voltage is commonly presented higher than 31 5V 48V battery voltage is commonly presented higher than 42 5V C Check whether the battery plug is properly installed and whether the positive and negative electrodes are installed in reverse D If the display is non functional swap to a new displa...

Page 27: ... life of your battery Keep your battery at room temperature and avoid exposing it to extreme temperatures Do not leave your battery in direct sunlight Do not leave your battery for more than two months without charging it Batteries like to be charged frequently the ideal range is to keep your battery between 20 80 Prevent draining your battery completely Use the velcro strap around your battery to...

Page 28: ...components off with a soft dry cloth Cover your bike if transporting it in wet weather on car carrier racks Recommended servicing intervals Check up 6 weeks after purchase then every 3 6 months after higher kms more frequent service intervals Check your tyre pressure every fortnight or couple of rides PSI range is on the tyre sidewall Lubricate your chain every week in Winter and every two weeks o...