MINOLTA-QMS ENord magicolor 3100, Installation Manual

Page 1: ...English magicolor 3100 Installation Guide 1800656 001C ...

Page 2: ...ts Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of MINOLTA QMS Inc Manual Notice MINOLTA QMS Inc reserves the right to make changes to this manual and to the equipment described herein without notice Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However MINOLT...

Page 3: ...2 Locate your Printer 3 Printer Parts 4 Documentation Set 5 Setting up Your Printer 6 Shipment Contents 6 Unpacking the Printer 7 Installing the Imaging Unit 8 Installing the Toner Cartridges 10 Loading the Media Tray 12 Loading the Multipurpose Tray 14 Installing Accessories 15 Plugging in Turning on the Printer 16 What s Next 17 ...

Page 4: ...3 About the Interface Panel 25 Software Installation Guide 27 Software Utilities CD ROM 28 Drivers and Utilities 28 Installing Printer Drivers and Software 31 Windows Environments 31 Windows Parallel Connection 32 Windows Ethernet TCP IP 34 Windows USB 36 Macintosh 37 UNIX Linux NetWare and NDPS 43 Troubleshooting 43 Solving Problems during Installation 43 Accessories and Consumables 45 Accessorie...

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Page 6: ... sheet Upper Media Tray Standard 100 sheet Multipurpose Media Tray Standard 1 000 sheet 2 x 500 High capacity Input Feeder HCIF Optional IEEE 1284 parallel Standard Ethernet Standard USB Standard Internal IDE Hard Disk Optional Time of Day Clock Optional Autoduplex Printing Standard Notes Color and monochrome black Dots per inch dpi If enough memory is available For example a Fine print quality 12...

Page 7: ...s printer specifications Near your computer At the length 6 5 2 m or less for an IEEE 1284 bidirectional parallel connection A connection to the same electrical circuit as high current machines Noise generating equipment such as a copier or air conditioner and strong magnetic or electromagnetic fields such as a refrigerator With enough space to allow adequate ventillation and easy servicing Water ...

Page 8: ... printer referred to through out this guide so please take some time to become familiar with them Front View Rear View c d e f h j g i k l 11 1 Top cover face down output tray 2 Control panel and message window 3 Front cover 4 Cover Button B 5 Multipurpose tray shown closed 6 Cover Button A 7 Ventillation grilles 8 Power switch 9 Upper media tray 10 Media level guide 11 Carrying grips both sides 1...

Page 9: ...are You re looking at this document right now This guide provides information about installation of the printer the interface panel and the control panel Hardcopy and Documentation CD ROM Software This guide provides information about the software configuration and driver installation Maintenance Guide Keep this guide close to the printer for quick reference information regarding operation and car...

Page 10: ...ter including infor mation on printing files refilling print media and replacing toner It also includes information on additional accessories cleaning and maintaining your printer improving print quality and troubleshooting printer problems Documentation CD ROM CrownBooks These manuals provide detailed information about Crown architecture color printing menu configuration and advanced computer net...

Page 11: ... the printer carton use the following instructions to unpack your printer 1 Remove the protective plastic cover WARNING Lift the printer only from the front and back Lifting it from the sides may cause it to tip over 2 With another person s help lift the printer from the carton Do not tilt it more than 10 in any direction at any time For best output quality and longest consumables life place the p...

Page 12: ... any tape 2 Open the imaging unit cover 3 Remove the imaging unit from its protective bag 4 Holding the imaging unit horizontally carefully pull the tabs straight out and completely away from the unit Attention Do not twist the tab as you are pulling it If any tab doesn t pull completely out you must be able to see the circle imprinted on the end the imaging unit must be replaced The imaging unit ...

Page 13: ...s not aligned correctly 7 Remove the protective black sheet 5 Dispose of it according to your local regulations Do not dispose of it by burning Attention Do not touch the black transfer roller or allow anything to come in contact with the OPC It is extremely sensitive to hand oils and scratches both of which reduce print quality This type of damage is not covered by your warranty 8 Close the imagi...

Page 14: ... the toner off provided your clothing is washable WARNING If you get toner in your eyes wash it out immediately with cool water and consult a doctor Material Safety Data Sheets MSDS information can be found at www minolta qms com click on Online Help Drivers 1 Remove the black toner cartridge from its box 2 Remove the top cover Attention Each toner cartridge has a colored label that corresponds to...

Page 15: ...inter The cartridge should install easily 5 Gently rotate the toner levers forward to the locked forward position 6 Pull the toner seal straight up Attention Pulling the seal to the front or side may damage the cartridge If the toner seal didn t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner call Technical Support Refer to the ...

Page 16: ... it from the printer and place it on a flat surface 3 Adjust the two side media guides 4 Gently lift the end media guide and position it in the proper media size hole 5 The tray image is shown in reverse of the illustration in step 4 Attention If the guide is not in the proper hole automatic paper size detection will not work For information about approved media refer to chapter 2 Using Media in t...

Page 17: ...en the guides Improperly adjusted guides may cause poor print quality media jams or printer damage 6 Align the four edges of the media and then load it with the printing side up Often an arrow on the media package label indicates the printing side of the media Make sure the paper corners are not bent and they are under the media separating tabs Attention Readjust the side media guides after insert...

Page 18: ... media Use this gauge to determine when the tray needs to be refilled Loading the Multipurpose Tray 1 Open the multipurpose tray For information about approved media and about loading different types of media refer to chapter 2 Using Media in the User s Guide Do not place heavy objects on the multipurpose tray or try to force it open The multipurpose tray is used for all media types especially env...

Page 19: ...een the guides Improperly adjusted guides may cause poor print quality media jams or printer damage 4 Align the edges of the paper and then load it with its printing side up and short edge toward the printer Often an arrow on the media package label indicates the printing side of the media 5 Make sure the media fits properly in the tray For further information about loading and using media refer t...

Page 20: ...he printer 5 In compliance with UL guidelines The appliance inlet is consid ered to be the main disconnect device After approximately a 6 minute warmup assuming normal temperature and humidity your printer prints a startup page and displays IDLE on the message window 5 This 6 minute warmup happens only when a new imaging unit has been installed Normal time to warm up is approximately 1 minutes If ...

Page 21: ...tware Installation Guide Configuration Menu Overview Menu Chart Conventions The printer s configuration menu allows you to customize the printer settings for your printing environment In normal situations you should not have to perform any configuration other than that indicated in this manual The three main configuration menus are shown below Security Menu Operator Control Configuration Administr...

Page 22: ...uration Off On 001 999 Long Edge Short Edge Off Off On Off On Full Color Monochrome Job Name 1 50 Single User Mode Network Mode Only with an optional large capacity input feeder installed Only with an optional hard disk installed Multipurpose Sz Letter Legal A4 Executive B5 JIS A5 Statement Folio 16 Kai 32 Kai Com10 C5 DL Monarch B5 ISO C6 Chokei 3 Chokei 4 Postcard Custom Accounting Mode Disk Spa...

Page 23: ...fault Paper Inputbin 1 Name Inputbin 2 Name Inputbin 5 Name Inputbin 6 Name Outputbin Name Page Recovery Energy Saver Operator Control Miscellaneous Disk Operations Save Defaults Restore Defaults Reboot System New System Image Format Disk Backup Hard Disk Capture PrintJob Keypad Language Clock Operations Restore Disk Consumables Start Period Test Page 2 Calibration Page Status Page Type Optional O...

Page 24: ...Maintenance Guide and the User s Guide Administration Optional NIC Printer Configuration Communications Resident NIC PS Protocol Def Job Prio Min K Spool Emulation Mode CrownNet Common EtherTalk LAN Manager NetW are TCP IP Note For more menu details and printer configuration information refer to the CrownBooks in PDF on the Software Utilities CD ROM A 2 line 16 characters line message window displ...

Page 25: ...ons 5 The printer must be restarted for changes to the Keypad Language menu to take effect You can either let the printer restart automatically after you save the change and exit from the Configuration menu or you can wait for the change to take effect the next time you manually turn on the printer Control Panel Indicators Press Key Until Display Reads Online IDLE and online LED is off Menu OPERAT...

Page 26: ...not take effect until the remote console puts the printer back on line You must take the printer off line before using all keys except the Cancel Print Status and MP Size keys The Cancel key allows you to cancel one or all print jobs See the CrownBooks for complete information It also allows you to end a job If the printer is on line press the Cancel key to cancel the job currently printing To can...

Page 27: ... configuration menu When you re changing the printer configuration press this key to cancel a change before pressing the Select key to return to a previous menu or to return to a previous character when entering character information Press the Previous key to return to the previous selection or option for the current menu When changing character information use this key to return to the previous c...

Page 28: ...ant to adjust is in the message window Press the Next key until the registration number of the color to be adjusted is set at the baseline of 0 REGISTRATION REGISTRATION PG REGISTRATION PG YES REGISTRATION REGISTRATION PG If the straightest lines are all at the 0 position for every color you do not need to adjust the registration Press Online twice to return the printer to online and IDLE If the s...

Page 29: ...led here Optional SCSI An optional SCSI daughterboard can be installed here One SCSI device such as a Zip drive is allowed Parallel Port Using a Centronics IEEE 1284 bidirectional parallel cable connect the parallel port on the printer to the parallel port on your computer USB Port Type B Using a USB cable connect the USB port on the printer to the USB port on your computer REGISTRATION PG YES REG...

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Page 32: ...ptions dialog box 5 Other applications on your PC may also be affected by changing the Regional Settings Drivers and Utilities The printer driver and additional software found on the Software Utilities CD ROM can be installed on PCs using any of the following Drivers Windows XP Windows Me Windows 98 Windows 95 B minimum Windows 2000 Windows NT4 Macintosh UNIX Linux NetWare NDPS Drivers Location Us...

Page 33: ...ell as Windows XP 2000 NT4 Ethernet page 34 Download Manager This utility provides the ability to download fonts overlays and color profiles to the printer s hard disk It also allows you to download fonts to printer memory Readme on Software Utilities CD ROM Linux PPDs These PPDs can be used with third party Linux print filters that use PPDs Readme on Software Utilities CD ROM Macintosh PPDs PostS...

Page 34: ... information Readme on Software Utilities CD ROM CrownBooks PostScript Printer Descrip tion Files PPDs These PPD files allow you to install the printer for a variety of platforms drivers and applications Readme on Software Utilities CD ROM CrownBooks UNIX Host Software UNIX Host Software compatible with a variety of UNIX platforms allows for the customization of UNIX based queues and filters for t...

Page 35: ...cture we follow to install the printer s Windows software We use screen shots taken from a Windows 2000 platform Although the procedure is very similar these screen shots may differ if you work on other Windows platforms We add comments for other Windows platforms whenever appropriate Begin Which Interface USB Parallel Ethernet Set Printer IP Address Load Crown Print Monitor Install Printer Window...

Page 36: ...ntation 2 With your PC turned off turn on the printer the power switch is on the right side of the printer and then turn on your PC A Found New Hardware message appears Follow the directions for your operating system Windows XP Windows Me 98 Windows 2000 Insert the Software Utilities CD ROM Insert the Software Utilities CD ROM Insert the Software Utilities CD ROM and click OK Select Install from a...

Page 37: ...lick on Next 4 Select MINOLTA QMS Level 3 Printer Driver for Windows ME 98 95 or MINOLTA QMS Level 3 Printer Driver for Windows XP 2000 NT4 0 Click on Next The Add Printer wizard will appear Click on Next 5 Click on Next again for Local Printer 6 Select Have Disk and Browse 7 Choose the CD ROM drive and select Platform 8 Select the driver appropriate for your operating system and the desired langu...

Page 38: ... by choosing the Help button 16 Remove the CD ROM from the PC and store it in a safe place Windows Ethernet TCP IP Detailed instructions for configuring TCP IP can be found in the CrownBooks in PDF format on the Software Utilities CD ROM DHCP Installation 5 If you use DHCP to install TCP IP you must enable DHCP WINS in Administration Communications Resident NIC CrownNet TCPIP printer configuration...

Page 39: ...it the system host table by adding the following line to the host file internetaddress hostname where internetaddress is the Internet address of the printer Administration Communication Resident NIC CrownNet TCPIP Internet Address menu and hostname is the descriptive name of the printer This requires administrator privileges on your network Contact your system administrator 4 Insert the Software U...

Page 40: ...n Print Monitor see the Crown Print Monitor Administrator s Guide in PDF format on the Software Utilities CD ROM For information about the print monitor that comes with Microsoft Windows 2000 see your Windows documentation Windows USB Make sure your operating system Win98SE and above not including Windows NT4 supports USB and make sure USB drivers for the port are installed on your operating syste...

Page 41: ...work with an Ethernet cable Connect your printer to the network with a crossover Ethernet cable Connect your printer to your Macintosh with a USB cable Some Notes to Consider In the following sections we assume that you are installing the software for the first time The illustration shows the structure we follow to install the printer s Macintosh software We use screen shots taken from a Macintosh...

Page 42: ...our network has more than one zone use the Administration Communications Resident NIC CrownNet EtherTalk Zone Name Zone Part 1 and Zone Part 2 menus to enter the name of the zone to which the printer is attached if you want it to appear in a zone different than the one it shows in 5 The two Zone Part x menus allow you to identify 1 zone with a name up to 32 characters long Up to 16 characters can ...

Page 43: ... USB cable into the PC and the other into the printer s USB port The operating system displays New Hardware Found and lists USB Device 2 Locate the Desktop Printer Utility If you cannot locate it on your hard disk it can be found on your Macintosh s system CD ROM 3 Double click on the Desktop Printer Utility icon to open the application The first window prompts you to select the type of desktop pr...

Page 44: ...3100 PPD and choose Select 6 Choose the Change button in the USB Printer Selection section In the resulting window select the magicolor 3100 and click OK 7 Choose the Create button to create your desktop USB printer Name your printer in the Save desktop printer as field and choose Save The printer name default is magicolor 3100 The desktop icon appears on your desktop ...

Page 45: ... Change popup menu to select the option or feature 10 Click the To popup menu to change the setting for the selected option or feature Click OK Macintosh PPDs and Utilities OSX Installation For installation of PPDs and utilities for OSX refer to the MINOLTA QMS website at www minolta qms com for the latest updates on OSX installation Macintosh OSX 10 x x and Later USB 1 Plug one end of the USB cab...

Page 46: ...sh 2 Locate and double click the Print Center utility to open it 3 In the Printer List window choose Add Printer 4 In the resulting window select USB for the printer type If your printer is connected properly you will see magicolor 3100 in the window ...

Page 47: ...ly experience a problem The following helps you to identify the cause of the possible installation problems and suggests some solutions related to instal lation For detailed troubleshooting information refer to Troubleshooting in the User s Guide found on the Documentation CD ROM Solving Problems during Installation Symptom Cause Solution The toner tab didn t pull com pletely out The toner tab was...

Page 48: ...gh The printer takes approximately 6 minutes to warm up the first time Be sure you wait long enough for a startup page before suspecting a problem This 6 minute warmup only happens when a new imaging unit has been installed Normal time to warm up from a cold start is approximately 1 minutes The startup page comes out skewed The media guides are not accurately set in the media tray Reset the media ...

Page 49: ...ng at all when in ESP mode The printer emulation is not correct Reconfigure the port to the specific printer emulation of the file you are trying to print Your ESP timeout is too short If a PostScript file prints PostScript statements while the printer is in ESP mode increase the ESP timeout in the Administration Communications Timeouts ESP Timeout menu Error message is displayed A unit or tray is...

Page 50: ...TIFF CALS emulations requires hard disk Internal IDE Hard Disk Drive Kanji Font Internal IDE Hard Disk Drive Includes two fonts LN03 Plus Emulation requires hard disk High capacity Input Feeder Two 500 sheet media trays included Media Tray 500 Sheet Extra trays may be convenient when media formats change and or media qualities vary frequently PlanetPress Form creation utility QFORM Form creation u...

Page 51: ...ed roller s when you replace the fuser unit Imaging unit REPLACE IMAGING UNIT The imaging unit consists of 4 OPCs 4 developers and an imaging unit transfer roller Media feed roller s Replace when you replace the fuser unit Three media feed rollers are included with the fuser unit If you do not have a high capacity input feeder HCIF two of the rollers do not need to be installed Toner cartridge COL...

Page 52: ...s B Digital Device Class A Digital Device with optional Token Ring interface installed Class B Digital Device Class A Digital Device with optional Token Ring interface installed Class B ITE Class A ITE with optional Token Ring interface installed Harmonic Current Emissions Voltage Fluctuations and Flicker Class B ITE Class A ITE with optional Token Ring interface installed Energy Saver ENERGY STAR...

Page 53: ...ursuant to Part 15 of the FCC Rules This is a Class B device but with the optional Token Ring interface installed it changes to a Class A device Attention Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal Regulations could void the user s authority to operate this product within the Laws and Regulations of the F...

Page 54: ...hin an IT power system where the line to line voltage does not exceed 240 V Lithium Batteries Attention Swiss users Lithium batteries need to be disposed of in accordance with Annex 4 1 of SR814 013 Warranty Considerations Various factors can affect a printer s warranty such as electrostatic damage unsupported consumables and other actions listed on the following page Read your printer warranty ca...

Page 55: ...the User s Guide for information about media Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com Electrostatic Discharge Failure to protect the printer controller board and any associated daughterboard or module from electrostatic discharge or damage while performing any task involving the controller board Instructions Fa...

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