Mitel Deskphone 6865, Quick Reference Manual

Page 1: ...Mitel 6865 SIP Phone for MX ONE QUICK REFERENCE GUIDE 1424_EN_LZT10393 book Page 1 Tuesday January 7 2020 5 07 PM ...

Page 2: ...1424_EN_LZT 103 93 D 1424_EN_LZT10393 book Page 2 Tuesday January 7 2020 5 07 PM ...

Page 3: ... Radio and Telecommunications Terminal Equipment Directive For a copy of the original signed Declaration in full conformance with EN45014 please contact your Mitel office or Sales partner Safety Instructions Save these instructions Read these safety instructions before use Note When using your telephone or connected equipment the following basic safety precautions should always be followed to redu...

Page 4: ...ower Adapters The phone can be powered either from a 48 V DC power adapter sold separately or via the network PoE according to IEEE 802 3af 6865i Powered either from a 48 V AC DC power adapter or via PoE according to IEEE 802 3af Recommended power adapters 50006814 Universal 50006824 Europe 50006822 North America 1424_EN_LZT10393 book Page 4 Tuesday January 7 2020 5 07 PM ...

Page 5: ... in electronic format on www mitel com Read the safety instructions before use t Hold Key y Navigation Select Keys u Transfer Key i Conference Key o Options Key a Volyme Control s Mute Key d Keypad f Callers List g Redial Key h Line Call Apperance Keys j Speaker Headset Key k LCD Screen Display screen In idle The screen displays The extension number E g the user name number of missed incoming call...

Page 6: ... A text message on the display confirms if the change was successful Incoming Calls Answer Calls Answer Handsfree mode Press handsfree Answer a second incoming call Press the flashing line requires that Free on second is activated Free on second The function Free on Second is activate as default Deactivate Free on Second 1 Press Services softkeyand select Free on second line 2 Select Deactivate Ac...

Page 7: ...al by softkey Speed Dial Press the softkey Redial last external number Finland and Sweden 0 Callback The busy extension calls back when free Order Press 6 France New Zealand and Sweden 5 Cancel all callbacks 37 Press Dial Cancel single callback 37 extension number U S A and Canada 6 Call Waiting A call waiting signal is sent to the busy number Order Press 5 If you hear a ring tone keep the handset...

Page 8: ...and External Follow me Order Follow me Press the Diversion Select Follow me Enter the new answering position number and press Done A confirmation text is shown in the display ThelampattheDiversion is lit Order external Follow me Press the Diversion Select External Follow me Enter the external access code and the number Press Done A confirmation text is shown in the display ThelampattheDiversion is...

Page 9: ...he system administrator has enabled it Direct Diversion Order Direct Diversion Press the Diversion softkey Scroll with navigation key to Select Direct Diversion The destination number is shown Press Enter The lamp at the Diversion softkey is lit or 21 Press Dial Cancel Direct Diversion Press the Diversion softkey The lampoftheDiversionsoftkeyis switched off or 21 Press Dial Diversion on no answer ...

Page 10: ...sy Personal Number A number of answering positions can be defined in a personal number profile Up to 5 profiles can be defined You select the wanted profile from your telephone When somebody calls your normal office phone number the call will be announced on the telephones defined in your active profile The profiles can be defined by user via CMG Office Web or by the the system administator Order ...

Page 11: ... 1 profile1 anda personalnumberlist 2 profile2 areset up in MX ONE The Personal number list in profile 1 includes the number of the secretary and is used when the feature is active Profile 2 has not the secretary s number included Abbreviations Extension number of the boss Boss num Extension number of the secretary Secr num Personal Number PEN Activate the Boss Secretary feature on the secretary s...

Page 12: ...are Diverted or Deflected from your phone can be monitored from a softkey on your phone This monitoring key is called DMN Shared Call Appearance SCA The SCA feature allows a group of terminals to control the incoming and outgoing calls on a common line Your extension number can be reperesented on a SCA on other extensions in your work group Any member can answer calls to your SCA line and make out...

Page 13: ... transfer the call at a specific directory number also called Call Park Pool and any extension can pick up the call If the call is not picked up within a few minutes the call will recall your extension Transfer the call to the call park pool You have an active call Press to put the call on hold Dial the number to the call park pool Note the number here called B number that shows up on the display ...

Page 14: ...o edit and then edit number Press Save Delete softkeys Options List Preferences Speed Dial Edit Press the to delete and erase the number by and Save Mute Mute microphone during call Press Silent ringing Options List Preferences Tones Ring Tone Silent Note The ring signal is switched off permanently Volume Adjust the listening volume of the Handset Headset Ringer Hands free Press Display Language C...

Page 15: ...em administrator will most likely choose to set Local or Corporate directory on 5 according to fig p 5 Exit the local directory Local directory or Search for a contact Inthelocaldirectory scrolldownto the first contact and press the first letter of the name you want to search Call from local directory In the local directory scroll to the contact and press or Add a contact to local directory In the...

Page 16: ...Mitel 6865 Quick Reference Guide MX ONE Mitel 6865 16 English 1424_EN_LZT10393 book Page 16 Tuesday January 7 2020 5 07 PM ...

Page 17: ...er there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betw...

Page 18: ...16 MX ONE Mitel 6865 1424_EN_LZT10393 book Page 16 Tuesday January 7 2020 5 07 PM ...

Page 19: ...otice For questions regarding the product please contact your Mitel Certified Sales Partner Also visit us on www mitel com Printed on chlorine free paper 1424 EN_LZT 103 93 D 1424_EN_LZT10393 book Page 17 Tuesday January 7 2020 5 07 PM ...