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IP3072 Smart Office IP Desk Phone 

User Guide 

 

 

 

 

 

Copyright © 2012, All Rights Reserved. 

Ver: A    D/C: 101-0731

 

 

http://arttel.ru

http://arttel.ru/shop/ip-telefony/ip-telefon-mocet-ip3072

Summary of Contents for IP3072

Page 1: ...IP3072 Smart Office IP Desk Phone User Guide Copyright 2012 All Rights Reserved Ver A D C 101 0731 http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

Page 2: ...NG 1 Read these installation instructions carefully before connecting the IP phone to its power 2 To reduce the risk of electric shock do not remove the cover from the IP phone or attempt to dismantle it Opening or removing covers may expose you to dangerous voltage levels Equally incorrect reassembly could cause electric shock on re use of the appliance 3 Do not expose the IP Phone to Fire direct...

Page 3: ...tion 14 1 5 IP3072 Port Functions 18 1 6 IP3072 LED Functions 20 1 7 LCD Screen Indicators 21 1 8 Phone Status Icons 21 1 9 IP3072 Icon Function Description 22 2 Getting Started 25 2 1 Customizing Your IP Phone from Menu 25 2 2 Configuring Basic Settings 26 2 2 1 Volume Setting 26 2 2 2 LCD Brightness 26 2 2 3 Call Setting 26 2 2 4 Lock Your Phone 27 2 2 5 Speed Dialing Setting 28 2 2 6 Reboot You...

Page 4: ...1 Setup E mail Account 34 2 3 3 2 Receive E mail 35 2 3 3 3 View received e mail 35 2 3 3 4 View draft 35 2 3 3 5 View sent out e mail 35 2 3 3 6 Delete E mail 36 2 3 3 7 Create New E mail 36 2 3 4 Managing Answering Machine Messages 36 2 3 5 Managing Surveillance 37 2 3 5 1 Auto search the IP camera in the same subnet 37 2 3 5 2 View the camera IP information 37 2 3 5 3 Manual Surveillance camera...

Page 5: ...Caller ID 46 3 2 Installing Your IP Phone 47 3 3 Configuring Your IP Phone for Service 47 3 4 Line Selection 47 3 5 Placing a Call 47 3 6 Placing an Urgent Call 48 3 7 Adjusting Call Volume 49 3 8 Canceling a Call 49 3 9 Answering a Call 50 3 10 Answering an Urgent Call 50 3 11 Rejecting a Call 50 3 12 Ending Holding Resuming a Call 51 3 13 Muting and Un Muting a Call 52 3 14 Redialing a Number 52...

Page 6: ...s 58 4 5 Using Programmable Keys 60 4 6 Changing System Settings 64 4 7 Managing EDM 65 4 8 Managing Phonebook 66 4 8 1 Private Phonebook 66 4 8 2 Public Phonebook 68 4 9 XML Web Services 68 5 Using Advanced Call Features 69 5 1 Call Waiting 69 5 2 Intercom Call 69 5 2 1 Answering an Intercom Call 69 5 2 2 Placing an Intercom Call 69 6 Using USB Accessories with Your Phone 70 6 1 USB Keyboard 70 7...

Page 7: ...your system or network administrator to find out which features and services are available to you on your system Your System Administrator has the ability to customize some features on this phone For information on more advanced settings and configurations administrators should refer to the IP3072 Smart Office IP Desk Phone Administrator Guide http arttel ru http arttel ru shop ip telefony ip tele...

Page 8: ...ork VPN client Furthermore its audio system has been improved not only for wide band HD High Definition voice call but also with the super wide band music play quality The IP3072 supports six lines and 12 call appearances to satisfy even the busiest users Utilizing a next generation resistive touch 4 3 LCD screen and capacitive sensitivity control panel design the touch based user interface simpli...

Page 9: ...hers y Auto provisioning remote management and security enhancements y IP camera call auto search and video play on conditional settings y Embedded File Browser y File transfer feature y Embedded XML service browser y Embedded multimedia tools Local video photo viewer music player voice recorder y Embedded small application tools painting board calendar world clock memo pad 1 2 Requirements The IP...

Page 10: ... example below of 60 angle install ation with the stand There are three sets of antlers on the top of the stand named 1 2 and 3 and there are three sets of mounting slots on the back of the phone named A B and C See the illustration below The procedures for attaching the stand to the phone are as follows Step 1 Place the main body of the IP3072 face down on your lap or a firm sofa Step 2 First sna...

Page 11: ...and should be facing inward towards the phone When a stand is installed at 60 or 30 you can rotate the stand between 30 and 60 quickly wi thout pulling the antler in the slot B out 1 3 2 Detaching the Stand from the Phone To remove the stand from the IP3072 phone follow the procedures below we are using a 60 stand as an example Step c Place the main body of the IP phone face down in your lap or a ...

Page 12: ...IP Desk Phone User Guide 1 3 3 Installation Combination Table Different Tilt Angle Installation Slot Holes on the Back Shell Antlers of Stand B 2 C 3 B 3 A 2 B 2 A 1 http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

Page 13: ...e IEEE802 3af with Class 2 or 3 level Please review the following diagram for more assistance 1 3 5 Connect the Ethernet Cable Using a general CAT 5 Ethernet cable follow the installation steps below If your Ethernet Switch supports PoE Please connect an Ethernet cable to the Switch port from the LAN port of the IP3072 Then you will see the phone LEDs and buttons light up momentarily and the phone...

Page 14: ...oE Class 3 power level For your information most Ethernet cable is carrying PoE Class 2 power For PoE Class 3 power please contact your network manager or administrator for power capability confirmation 1 4 Appearance and Function Description Upon unpacking the gift box you can find the following items The IP3072 IP Phone main unit Handset Curly cord for handset Stand foot Power adaptor Quick user...

Page 15: ...ser Guide The figure below illustrates the front view of the IP3072 IP Phone With the point numbers you can find its name and a simple description of specified part in the following table http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

Page 16: ...for exiting from showing screen and go to main menu page Search Key The Search key is for accessing XML web services if the XML web server is available 6 Exit Key The Exit key is for exiting going back from showing screen and go to upper screen 7 Line soft keys The Line keys are located inside touch LCD screen They are used to indicate the currently registered lines and their status For operation ...

Page 17: ...d A blue LED is used to indicate whether the call is on hold or not Message key The Message key is used to access the Voice Mail System for message retrieval Phonebook key The Phonebook key is used to enter into the Phone Book menu to call add edit or delete a contact in a selected phonebook Redial key The Redial key dials the last dialed number automatically Conference key The Conference key is u...

Page 18: ... IP EDMX modules No USB dongle attached 3 General usage of phone call application but equipped with one IP EDMX module and USB dongle that sinks power over 1 Watt 4 General usage of phone call application but equipped with one USB dongle that sinks over 1 5 Watt without IP EDMX 5 Other conditions that need more power from IP phone 5 PC Port RJ 45 Jack 100 10Mbps Ethernet port for connecting to a c...

Page 19: ...figure below for these I O port locations on the back shell of the IP3072 phone Remarks There are 2 wiring slots under the I O ports One is used for fit Handset cord and the other is used to fit the power adaptor wire http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

Page 20: ...ED Blue Steady Headset is in use Steady The phone is booting Flashing faster The phone is upgrading or urgent call notification urgent call feature is not available on all phone systems Red Blinking slow Link failure SIP account expiration or SIP Server not responding Steady The phone is in a normal idle state or is during a call with G 722 codec by handfree or headset Handset LED Blue Blinking sl...

Page 21: ...tion Network cable disconnected The icon indicates the network cable is disconnected or broken IP Conflict The icon indicates the IP address of IP3072 conflicts with other device s Missed call The icon indicates IP3072 has a new missed call Call forward The icon indicates IP3072 is enabled Call Forwarding Auto answer AA The icon indicates IP3072 is enabled Auto Answer Don t disturb DND The icon in...

Page 22: ...on indicates IP3072 is connecting with IP EDMX module s USB Keyboard connected The icon indicates IP3072 is connecting with an USB Mini Keyboard 1 9 IP3072 Icon Function Description Below table shows all the available icons used in IP3072 their function or applications are also described as follows Icons Function Name Description Contacts This is Phonebook of the IP phone It contains public and pr...

Page 23: ...r can connect to a target XML server and browse its web pages The XML server can be built in intranet or internet as enterprise news center and bulletin board Multimedia The multimedia is used for playing music video and viewing images on the IP phone Besides it can support digital photo frame too Some file formats are supported Alarm Clock User can use the Alarm tool to set particular time s or p...

Page 24: ...nformation includes Icon description special call feature operation brief and others Information The information contains IP phone s IP address MAC address firmware version and so on Reboot When the reboot is pressed the phone will perform a warm boot action http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

Page 25: ...ons and navigation keys To configure your IP Phone from the menu you can press Menu sensitive key under the LCD the first page of menu icons will be prompted If you press the Page Down soft key the second page will be displayed too You can navigate through the menu with the navigation keys The following sections will describe how you can setup your IP Phone through this menu If you require additio...

Page 26: ...igation Up and Down or Left and Right keys to change the volume levels 4 Press the Navigation OK key to confirm the change and exit volume change screen 2 2 2 LCD Brightness To configure the brightness of the LCD to a comfortable level 1 Press Menu Î Page Down Î Settings 2 Select Display Settings Î Backlight Brightness 3 Press Navigation Up and Down keys to increase or decrease the display brightn...

Page 27: ...people to use your IP Phone You can lock your phone and configure a personal identification key PIN to unlock the phone To change pin number 1 Press Menu Î Page Down Î Settings 2 Select Phone Lock Settings Î Change Pin Number 3 Input the new pin number default is 1234 4 Press Navigation OK key to confirm the change and exit the menu To lock your phone 1 Press Menu Î Page Down Î Settings 2 Select P...

Page 28: ...ation OK or Edit soft key to edit the setting and enter the phone number 3 Press the Navigation OK key to save the changes and exit the menu In the speed dial table you may use Edit soft key to modify the existed speed dial item or use Dial soft key to dial out the selected number 1 Use More soft key to Save the edition or Search the number in contact list Use Save to save the edition during editi...

Page 29: ...e administrator or Service Provider They can be viewed and used but not changed or deleted For more information please contact your administrator or Service Provider The IP3072 can also access a local or remote LDAP Directory Please contact your administrator or Service Provider for more information on how to enable configure or access this feature The All Contacts lets you search and dial a conta...

Page 30: ...ntact details 3 Press Delete soft key to delete the selected contact 4 The contact is deleted from the directory 2 2 7 4 Placing a Call to a Contact To dial from a directory 1 Navigate to a contact private public or LDAP 2 Use the Navigation Up and Down keys to select the number your want to dial 3 Press Details soft key to display the selected contact details 4 Use the Navigation Up and Down keys...

Page 31: ...P server which supports SIP SIMPLE Instant Messaging If the contact sending is not OK please contact your administrator or Service Provider support line 2 2 8 Managing Call Logs In the IP3072 there three call logs x Dialed Calls x Missed Calls x Incoming Calls The call logs save the last 30 numbers dialed missed or answered An example of the All Calls Log is listed as follows http arttel ru http a...

Page 32: ... Using the menu of the IP3072 you can check the IP3072 hardware version firmware version and network status To view this information 1 Press Menu Î Page Down Î Information 2 Use the Navigation Up and Down keys to view the information 2 3 Configuring Advanced Settings 2 3 1 Configuring Programmable Keys The IP3072 has 8 programmable keys which can be configured for speed dial numbers phone system f...

Page 33: ...s a message icon and a popup message on the LCD screen when there is a new message received 2 3 2 1 View messages 1 Press the Navigation Left or Right key to focus to Read 2 Press Navigation OK key to immediately read the message 3 The message is listed for you to view Or 1 Press Menu or press Messaging soft key 2 Select Instant Messaging Î Inbox 3 All the incoming messages are listed for you to v...

Page 34: ...e Navigation Up and Down keys to focus the item you want to edit 4 Press Navigation OK to access edit page 5 After edition is finished press Navigation OK key to save it The IP3072 can save and use up to 30 Message Templates 2 3 3 Managing E mails The IP3072 supports E mail function You can use E mail function to send and receive emails To use E mail the IP3072 must register to an email server Ple...

Page 35: ...ress Messaging soft key 2 Select E mail Î Receiving E mail If there is error when receiving e mail a pop up window will display Receive Email Failed If it is successful popup window will display Receive Email Successful 3 Press Navigation OK to close pop up window 2 3 3 3 View received eæmail 1 Press Menu or press Messaging soft key 2 Select E mail Î Inbox 2 3 3 4 View draft 1 Press Menu or press ...

Page 36: ...ess More soft key Î Send to send the e mail 2 3 4 Managing Answering Machine Messages The IP3072 supports local answering machine You can forward the incoming call to the local answering machine thus the caller can leave a voice message to you if you haven t received the call To view the messages you can 1 Press Menu or press Messaging soft key 2 Select Answering Machine Î Voice Messages 3 All the...

Page 37: ... Î Select Surveillance or Press Menu Î Select Surveillance 2 Available IP cameras in the same subnet will be listed on the screen 2 3 5 2 View the camera IP information In the Surveillance page you may use Details soft key to view the camera IP information including location IP address login name login password connection mode web port RTSP port RTSP path 2 3 5 3 Manual Surveillance camera setting...

Page 38: ...ngs for different call conditions For example when you do not want to be disturbed by someone you can make a setting as below 1 Select Do not disturb in the Create Conditions from Templates 2 Select Condition List you will see Do not disturb 3 Press the Edit soft key to make further settings for Do not disturb 4 Press the Select soft key and then press the Next soft key 5 The Trigger List screen s...

Page 39: ...u Î Calendar to access calendar application x Press New to create a new appointment attached with focused date x Press View to view all the appointments attached with focused date x Press Edit to edit item of appointment x Press Save to save the modification of appointment 2 4 2 World Clock Press Menu Î World Clock to access world clock application x Press Bookmarks to view all the bookmarks x Pre...

Page 40: ... item x Press Save to save the input during memo create screen x Press Details to view focused items including subject and body text x Press Edit to edit the memo x Press Delete to delete the memo 2 4 4 XML Browser Please refer to administrator guide to see how to setup XML server and how to use the service in XML browser provided by XML server 2 4 5 Multimedia Player Press Menu Î Multimedia to ac...

Page 41: ...ile For voice recorder application x Press to record new file x Press to pause recording x Press to stop recording x Press Files to view all the recorded files x Press Play to play the record file x Press Delete to delete the record file x Press More to select Copy or Send x Press Copy to copy the file to SD card x Press Send to send the file to remote 2 4 6 Alarm Clock Press Menu Î Page Down Î Al...

Page 42: ... to access file manager to browser files in embedded memory and SD card x Use More to select Back Copy Delete Send File and save as custom ring if focused file is music file Save as Wallpaper if focused file is picture file x Use Back to return to upper directory x Use Copy to copy the file or directory to another file system disk embedded memory or SD card x Use Delete to delete the file or direc...

Page 43: ...Phone Number Enter the phone number of the door phone x Cam IP Address Enter the IP address of the IP camera x Cam Web Port Enter the web port of the IP camera x Login Name Enter the login name of the IP camera x Login Password Enter the password of the IP camera 2 4 11 Video Phone Press Menu Î Page Down Î Settings ÎSelect Video Phone You make a call to your colleague Your IP Phone will display th...

Page 44: ... Password Enter the password of the IP camera aside your colleague All required configuration on your colleague s phone includes x Phone Number Enter your phone number x Cam IP Address Enter the IP address of the IP camera aside you x Cam Web Port Enter the web port of the IP camera aside you x Login Name Enter the login name of the IP camera aside you x Login Password Enter the password of the IP...

Page 45: ...s chapter provides basic operating instructions for the phone including x Placing a Call x Placing an urgent call x Answering a Call x Answering an urgent call x Ending a Call x Redialing a Number x Putting a Call on Hold x Setting Up a Conference x Transferring a Call x Forwarding Calls x Enabling or Disabling Do Not Disturb 3 1 Common Terms To use the IP3072 you need to follow some conventions t...

Page 46: ...resses In addition the hosted SIP server or IP PBX helps keep track of active phones their IP addresses for routing calls as well as keeping track of which phones are busy or idle Most hosted SIP services and IP PBXs support direct system service DSS as well as showing the busy lamp field BLF status of system phones These allow you to directly dial another extension and can show you whether the ot...

Page 47: ...The IP3072 can support up to 6 lines To select a line you can Pick up handset or press the speakerphone key or press headset key when not on a call the phone will automatically use the preferred line for the call If the preferred line is not the line you want to use you can touch Line Key buttons on the right side of LCD to switch to the chosen line 3 5 Placing a Call You can place a call in many ...

Page 48: ...mbers in Contacts Note You may use the BKSP soft key to delete the last digit Making a call y 3 On hook the handset when your conversation is over 3 6 Placing an Urgent Call The IP3072 supports Broadsoft s Urgent Call feature Please refer to Section 4 4 Changing Phone Settings for more information on configuration of this feature If your IP phone is enabled for Urgent Call when you dial a number t...

Page 49: ...d as an urgent call The called party can neither deny nor block the call even the called party s phone is on DND 3 7 Adjusting Call Volume During a conversation if the voice volume is too low or too high you may adjust it To adjust volume while on a call Operation Description http arttel ru http arttel ru shop ip telefony ip telefon mocet ip3072 ...

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