Monarch Water HE Series, Service Manual

Page 1: ...ervice Guide Europe Effective November 2019 Monarch HE Series Water Softeners Suppliers to H M the Queen s Estate at Sandringham T 44 0 1986 784759 F 44 0 1986 784769 info monarchwater co uk www monarchwater co uk ...

Page 2: ...0913 8 MIDM002HE E Midi HE MN0916 8 MAS003HE E Master HE MN0922 8 MATR004HE E Matrix HE MN0935 8 Monarch Default Unit Sizes 9 Troubleshooting Guide 10 Water not soft 10 Unit using excessive salt 10 Low water pressure 10 Resin in drain line 10 Excessive water in brine tank Softener running to overflow 11 Control cycles continuously 11 Flow to drain continuously 11 Softener fails to regenerate 12 Ir...

Page 3: ...S150 HE Coloured 17 Side Front Top Master HE CS200 HE 18 Side Front Top Master HE CS200 HE Coloured 19 Side Front Top Matrix HE CS300 HE 20 Side Front Top Matrix HE CS300 HE 21 Main Cabinet parts List Exploded View 22 Main Cabinet parts List Exploded View Coloured 23 Control Valve Parts List Exploded View 24 Power Head Parts List Exploded View 25 ...

Page 4: ...mum pipe or tubing size for the drain line Flexible drain line should be limited to 2 metres Any solder joints near the valve must be done before connecting any piping to the valve Always leave at least 6 152 mm between the valve and joints when soldering pipes that are connected to the valve Failure to do this could cause damage to the valve Electrical connection With the power off connect the tr...

Page 5: ...fter confirming Hours with display will show minutes flashing Use Up and Down button to set Minutes Press to confirm Minutes Set water hardness Wait until display changes to Hardness Press Up Button to show Set Hardness with no flashing Use Up Button to set number as determined by your water hardness test Press to confirm setting Flush the softener Add water until there is approximately 1 25mm of ...

Page 6: ...d 1 mbsp The Rapid Fit also has 3 8 connections for both hard and soft water tee points It features a 1 high flow check valve built into the body to comply with local water authority guidelines giving a service flow rate of 80 lpm Order reference BYPASS34 3 4 mbsp BYPASS44 1 mbsp ...

Page 7: ... to Time Hardness with Days Override CS Models Display will show WELCOME then change to alternate every 10 seconds between Time Hardness and Override Press Up Down buttons together for 5 seconds to enter Factory Settings Display will change to Valve Settings 85HE Up flow Press Scroll button repeatedly until Company Label shows in display Go down list by using Down button until model number is high...

Page 8: ...y after 3 tests 1460 litres MAS003HE E Master HE MN0922 8 52 litres saturated brine 10 lpm flow rate 480ppm No virgin resin capacity test undertaken as MN0913 and MN0916 resin used from previous tests Average regen capacity after 3 tests 2100 litres MATR004HE E Matrix HE MN0935 14 2 litres saturate brine 8 lpm flow rate 440ppm Virgin resin full capacity 7250 litres Thereafter average capacity afte...

Page 9: ...1 8 9 000Grey 0 3 1 3 4 750 4 071 3 563 2 969 2 850 2 591 Mod GS6000 HE 10x35 35L 1 35 1 2 8 51 82 98 8 12 2 2 0 0 051 8 9 000Grey 0 3 1 3 6 650 5 700 4 988 4 156 3 990 3 627 BW SR FR Fill Total Brine Vol STD ECO Hcap Slow rinse liters liters liters liters liters liters ml gram hard ml Minutes Minutes Minutes L L Minutes Mod M AQUA HE Mod CS100 HE 9x13 9L 5 7 32 6 1 4 3 8 43 4 38 5 98 87 4 261 18 ...

Page 10: ...1 9 Improper programming Reprogram the control to the proper regeneration type inlet water hardness capacity or flow meter size 2 Unit using excessive salt 2 1 Improper salt setting Check salt usage and salt setting 2 2 Excessive water in brine tank See 5 2 3 Improper programming Check programming and reset as needed 3 Low water pressure 3 1 Iron or scale builds up in line feeding unit Clean pipes...

Page 11: ...eplace cycle cam or reinstall 7 Flow to drain continuously 7 1 Valve settings incorrect Check valve settings 7 2 Foreign material in control valve Remove piston assembly and inspect bore Remove foreign material and check control in various regeneration positions 7 3 Internal control leak Replace seals spacers and piston assembly 7 4 Control valve jammed in backwash brine or rinse position Replace ...

Page 12: ...lter backwashes 10 Salt water in service line 10 1 Plugged injector system Clean injector and replace screen 10 2 Timer not operating properly Replace timer 10 3 Foreign material in brine valve Clean or replace brine valve 10 4 Foreign material in brine line flow control Clean brine line flow control 10 5 Low water pressure Raise water pressure 10 6 Improper programming Check programming reset as ...

Page 13: ... duration salt water go into the board of the PCB Replace PCB 15 Unit running out of capacity 15 1 Blending valve is opened Close blending valve 16 Error Codes Displayed ER0101 Service ER0102 Brine ER0103 Backwash ER0104 Rinse ER0105 Refill Power softener off count to 20 power back on again Press the Regen button as soon as the LED display lights up Welcome message is too late The forced regen may...

Page 14: ...NSPECTION STANDARD TECHNOLOGIST AUTHORIZATION SIGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO SOURCING FROM FORMAT A3 1 ZZ NEXT GENERATION HIGH EFFICIENCY HE 1 5 S 1 1 MONARCH WATER Mini Aqua HE CS100 HE MONARCH WATER Order ref MAQ001HE E 14 ...

Page 15: ...ORIZATION SIGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO SOURCING FROM 1 ZZ NEXT GENERATION HIGH EFFICIENCY HE 1 5 S 1 1 270 479 CONNECTION HEIGHT 450 204 40 405 MONARCH WATER Mini Aqua HE CS100 HE MONARCH WATER Order ref MAQ001HE E 15 ...

Page 16: ...GNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO SOURCING FROM FORMAT A3 1 ZZ NEXT GENERATION HIGH EFFICIENCY HE 1 5 S 1 1 CONNECTION HEIGHT 450 279 40 480 133 50 8 270 554 MONARCH WATER Midi HE CS150 HE MONARCH WATER Order ref MIDM002HE E 16 ...

Page 17: ...GNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO SOURCING FROM FORMAT A3 1 ZZ NEXT GENERATION HIGH EFFICIENCY HE 1 5 S 1 1 133 50 8 270 554 CONNECTION HEIGHT 450 279 40 480 MONARCH WATER Midi HE CS150 HE MONARCH WATER Order ref MIDM002HE E 17 ...

Page 18: ...N SIGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS 1 5 TOTAL PAGES PAGE NO FROM 1 FORMAT A3 NEXT GENERATION HIGH EFFICIENCY HE S SOURCING 1 CONNECTION HEIGHT 432 40 450 633 133 50 8 270 707 MONARCH WATER Master HE CS200 HE MONARCH WATER Order ref MASM003HE E 18 ...

Page 19: ...RIZATION SIGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS 1 5 TOTAL PAGES PAGE NO FROM FORMAT A3 1 ZZ NEXT GENERATION HIGH EFFICIENCY HE SOURCING 1 CONNECTION HEIGHT 432 40 450 633 133 50 8 MONARCH WATER Master HE CS200 HE MONARCH WATER Order ref MASM003HE E 19 ...

Page 20: ...IGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO S FROM FORMAT A3 1 ZZ SOURCING NEXT GENERATION HIGH EFFICIENCY HE 1 8 1 CONNECTION HEIGHT 40 450 763 633 133 50 8 270 1038 MONARCH WATER Matrix HE CS300 HE MONARCH WATER Order ref MATR004HE E 20 ...

Page 21: ...IGNATURE DATE STAGE REMARK NUMBER SET SCALE MARKER REV NO PCS TOTAL PAGES PAGE NO S FROM FORMAT A3 1 ZZ SOURCING NEXT GENERATION HIGH EFFICIENCY HE 1 8 1 CONNECTION HEIGHT 40 450 763 633 270 1038 133 50 8 MONARCH WATER Matrix HE CS300 HE MONARCH WATER Order ref MATR004HE E 21 ...

Page 22: ...22 Pressure Tank 1 MN0922 MW07500935E Blue 0935 Pressure Tank 1 MN0935 23 MW07060077 Top Distributor 1 22 MW11040017 UK Transformer 230V 650mA 12V 21 MW21319006 3 4 Adaptor 2 20 MW26010143 O ring 22 4x3 55 2 19 MW02170136 Inlet Outlet Connector Assembly 1 18 Overflow Tube 17 Hoop 1 16 MW22018737 85HE Valve Body Assembly 1 15 MW07050140 Right Plate 1 14 MW07050141 Left Plate 1 13 MW07032013 MN Rang...

Page 23: ...w Tube 17 Hoop 1 16 85HE Valve Body Assembly 1 15 Right Plate 1 14 Left Plate 1 13 MN Range Top Cover 1 12 MN Range Salt Lid 1 11 Front Plate 1 10 Fixing Plate 1 9 Screw ST2 9x6 5 4 8 85HE Display PCB up flow 1 7 Display PCB Housing 1 6 Operation Lable 1 5 MN Range Top Plate 1 4 3 8 Riser Tube 0 7 3 MN0913 Air Check 1 MN0913 MN0916 Air Check 1 MN0916 MN0922 Air Check 1 MN0922 MN0935 Air Check 1 MN...

Page 24: ... 2 52 MW05056105 Retaining Ring 1 51 MW05010049 Special Washer 1 50 MW05056093 Injector Screen 1 49 MW05056030 Injector Cap 1 48 MW05056031B Injector Spacer 1 47 MW05056054 Injector Stem 1 46 MW05056134 O Ring Ø12X2 1 45 MW05056075 Seal Mat 1 44 MW05056156 Injector Nozzle Plug 1 43 MW05031013 Injector Plug Body 1 42 MW05031027 Screw M5X25 Hexagon With Washer 4 41 MW05031004 85HE Injector Cover Cap...

Page 25: ...05056084 Screw ST3 5X13 10 7 MW05031006 85HE Mounting Plate 1 6 MW13000463 Screw ST2 9X13 Large Washer 1 5 MW05031008 85HE Main Gear 1 4 MW05030009 85HE Drive Gear 1 3 MW05010046 Meter Strain Rlief 1 2 MW05010035 Strain Rlief 1 1 MW05030005 85HE Mounting 1 Item Part Number Description Quantity Remark 19 TOTAL PAGES PAGE NO 2 5 1 PROJECTION DESIGNER INSPECTION STANDARD TECHNOLOGIST AUTHORIZATION SI...