Motorola Mobility Services Platform 3.3, Software Installation Manual

Page 1: ...Mobility Services Platform 3 3 Software Installation Guide ...

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Page 3: ...Mobility Services Platform 3 3 Software Installation Guide 72E 100159 09 Revision G September 2009 ...

Page 4: ...a derivative work from a licensed program or use a licensed program in a network without written permission from Motorola The user agrees to maintain Motorola s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delive...

Page 5: ... MSP Server Requirements 5 Minimum Software and Hardware Requirements 5 SQL Server 2005 2008 Requirements 7 Chapter 3 Installing MSP 3 3 9 Before Installing MSP 3 3 9 Upgrading from Previous MSP Versions 9 Domain User for Runtime Access 10 Domain User for Installation 10 Installing MSP 3 3 10 Uninstalling and Reinstalling MSP Server 3 3 to Change Your Configuration 13 Uninstalling MSP 3 3 14 Appen...

Page 6: ...iv Mobility Services Platform 3 3 Software Installation Guide ...

Page 7: ...le at http support symbol com support product softwaredownloads do Related Documents MSP 3 3 Release Notes p n 72E 100160 Understanding Mobility Services Platform 3 3 p n 72E 128712 Using Mobility Services Platform 3 3 p n 72E 128802 MSP Client Software Guide p n 72E 128805 Using the MSP 3 3 Administration Program p n 72E 128775 Using the Athena Remote Control Solution p n 72E 127346 Using the Mot...

Page 8: ...al number of the software Model number or product name Software type and version number Software license information Motorola responds to calls by email telephone or fax within the time limits set forth in support agreements If you purchased your Enterprise Mobility business product from a Motorola business partner contact that business partner for support ...

Page 9: ...ation of MSP will vary in complexity Installing MSP 3 3 Stage or MSP 3 3 Provision Edition will typically be the least demanding You may choose to use either Microsoft SQL Server Express 2005 or Microsoft SQL Server 2005 2008 Standard or Enterprise edition to host your MSP database Microsoft SQL Server Express 2005 is license free and hence Microsoft offers no support In addition Microsoft SQL Ser...

Page 10: ...erver on which your instance of SQL Server is already installed Components Split Between Two Servers In this installation scenario you will install the MSP Core Database on one server on which your instance of SQL Server is already installed and all other MSP Components will be installed on another server with connectivity to the SQL MSP Database server Advanced Installations Any scenario involvin...

Page 11: ... and Hardware Requirements Table 1 Minimum Software and Hardware Requirements Category Requirements Windows Operating Systems Windows Server 2003 Standard Enterprise Web editions x86 x64 with SP2 or higher Windows Server 2003 R2 Standard Enterprise editions x86 x64 with SP2 or higher Windows Server 2008 Standard Enterprise Datacenter editions x86 x64 with SP1 or higher Important Installation on Wi...

Page 12: ... MSP These are only recommendations and you may obtain satisfactory performance on computers with a configuration that differs from these specifications 3 GHz processor 2 GB of memory 40 GB hard drive Note The perceived performance of MSP Server is affected by many parameters other than the configuration of the computer on which it runs See the Understanding MSP 3 3 for more information on factors...

Page 13: ...out SSAS enabled as well as the other software and hardware requirements listed in Table 1 Minimum Software and Hardware Requirements On a single server With Data Collection and Analysis SQL Server 2005 2008 Standard or Enterprise with SSAS enabled as well as the other software and hardware requirements listed in Table 1 Minimum Software and Hardware Requirements The instance of Microsoft SQL Serv...

Page 14: ...8 Mobility Services Platform 3 3 Software Installation Guide ...

Page 15: ...tall the Core Database and access it at runtime Upgrading from Previous MSP Versions 1 Upgrades to MSP 3 3 are supported only from MSP versions 3 2 3 2 1 2 Export all Objects before continuing see Using MSP 3 3 Understanding Objects for more detail 3 All upgrades begin with uninstalling the current version of MSP and Package Builder if appropriate using Add Remove Programs IMPORTANT If you have an...

Page 16: ... file will keep track of which user was specified while installing but this user is not used by the MSP components once the installation is complete Installing MSP 3 3 To Install MSP 3 3 1 Put the Installation CD in the machine on which you are installing all MSP Components or on which you are installing all MSP Components except the MSP Database 2 When the MSP 3 3 CD Launcher dialog box displays ...

Page 17: ...r a list of all the SQL instances on all the servers to which there is connectivity from the installation machine You will not be able to choose the installation machine 12 Choose the authentication method for installation of the MSP Core Database Windows Authentication is the default but you can choose SQL Authentication If you select SQL Authentication you will need to provide a SQL login that h...

Page 18: ...If a one box install was selected then this default local user will be created if it doesn t exist If you selected the scenario where you are going to install all MSP Components except the MSP Database on the installation machine then this user should be a domain user 16 On the MSP Authentication to SQL Database dialog box choose the method of authentication and click Next If you select SQL Authen...

Page 19: ...Program Using the MSP 3 3 Administration Program 22 Depending on your need for various features in MSP you may need to import one or more MSP Addons Please see the Bulk Import for Addons section in Using the MSP 3 3 Administration Program for more information You will need to import them from the MSP 3 3 Installer CD which contains the zip files for each of the default Addons You can also check fo...

Page 20: ...on files from the previous installation 4 When the MSP 3 3 Installation Interviewer restarts move through the interview process and change the appropriate information 5 When the interview process concludes click Install to reinstall MSP Server 3 3 with the new settings Uninstalling MSP 3 3 Complete removal of MSP 3 3 excluding the MSP Core Database and the Archive and Temp files will require remov...

Page 21: ...s tab in the left pane 3 In the list of Windows Components select Application Server and click Details 4 In the list of Application Server subcomponents select Internet Information Services IIS and click the Details 5 In the list of IIS subcomponents select World Wide Web Service and click Details 6 In the World Wide Web Service list select World Wide Web Service and click OK 7 In the Application ...

Page 22: ... OK on the Summary screen to begin the process of adding the role components Wait until the roles and role for it to finish adding the role and role services 7 Click Close when finished 8 To verify that IIS 7is properly installed a Click Start Administrative Tools Server Manager b Click on the Roles node in the left hand pane and wait until information is displayed c Expand the Web Server Role nod...

Page 23: ...Appendix A Installing Microsoft IIS 17 ...

Page 24: ...18 Mobility Services Platform 3 3 Software Installation Guide ...

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Page 26: ...7 9626 http motorola com enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U S Patent and Trademark Office All other product or service names are the property of their registered owners MOTOROLA Inc 2009 72E 100159 09 ...